HomeMy WebLinkAbout05 - CC-5 - Funding for Sungrad Contract and Amendme - 6/7/2016CITY COUNCIL AGENDA REPORT
MEETING DATE: JUNE 7, 2016 ITEM NUMBER: CC -5
SUBJECT: FUNDING FOR SUNGARD CONTRACT AND AMENDMENTS FOR CITY
COMPUTER AIDED DISPATCH (CAD)/RECORDS MANAGEMENT SYSTEM
(RMS)
DATE: MAY 3, 2016
FROM: POLICE DEPARTMENT - SUPPORT SERVICES DIVISION
PRESENTATION BY: BRYAN GLASS, CAPTAIN
FOR FURTHER INFORMATION CONTACT: CPT. BRYAN GLASS - 714.754.5603
RECOMMENDATION:
Authorize additional funding not to exceed $276,317.63 ($20,153 in additional new
appropriations) for previously approved Software Licenses and Services Agreement
and Software Maintenance Agreement with SunGard Public Sector, Inc. (Contract
#130585), including Amendments 1 through 4, for services performed and travel
expenses incurred within the authorized scope of work.
BACKGROUND:
In July 2013, the City of Costa Mesa contracted with SunGard Public Sector, Inc. in
Contract #130585 for the purchase and implementation services of a new Computer
Aided Dispatch (CAD) and Records Management System (RMS). CAD/RMS is the main
mission critical integrated system that supports most of the City's public safety
activities, including Patrol, Fire, Dispatch, Records, Investigations, Property & Evidence,
Crime Analysis, Training, and Jail operations. It is an essential tool for the efficient
utilization of resources, effective tactical deployments, enhanced community policing
efforts, and information sharing programs.
In August 2013, the CAD/RMS project planning and implementation began to replace
the City's Motorola Premier CAD/RMS. The Motorola system was implemented in 2004
and had reached its "end of life" with no technical support available as of January 2014.
In April 2014, the new SunGard CAD/RMS went "live" and became the operating
CAD/RMS for the City.
ONAI YRIS•
The SunGard Contract #130585 approved by the City Council on July 2, 2013, included
the scope of work of services required by SunGard and terms associated to travel
expenses. The contract itself did not set forth a not -to -exceed limit based on the
undetermined costs associated to travel expenses and extent of work needed for
implementation of the new system.
As part of the implementation of the SunGard CAD/RMS project which began in August
2013, four amendments were made to the original contract. Amendments 1, 2, and 3
were for the deletion of component systems, services, maintenances determined not to
be necessary and for the addition of component systems and services which were
operationally required. Amendment 4 was for a modification to the service agreement in
the interest of the City to place a cap on maintenance fees through the existing term.
The amendments are summarized below:
• Amendment 1 — Modification of Software License Agreement to delete component
systems for OPS CAD and OPS RMS; services for Web Based Applications
Implementation, MAS Alarm Monitoring System, and MAS Alarm Custom
Modifications; and the addition of a Jail Management System (JMS) component
system and services.
• Amendment 2 — Modification of Software License Agreement to delete specified
component systems for CAD/RMS; services for COPLink Warrant Query; and
maintenances for CAD, RMS, RMS Custom Modifications.
• Amendment 3 — Modification of Software License Agreement to delete a component
system for JMS.
• Amendment 4 - Modification of Software License Agreement to replace Section 4(a)
— Maintenance Fees and Section 5 — Term; and modify Exhibit 1.
During the implementation, SunGard encountered difficulties with the legacy system
(Motorola) and devoted a substantial amount of time trying to determine how Alias
Names are stored in the legacy system and executed multiple versions of conversion
codes, but ended up with Alias Names being created without a link to the "real name."
SunGard was also required to complete additional data conversion which was required
for the system to go "live" as planned.
These amendments and additional conversion services were approved by the project
manager and were invoiced to the City as incurred. Once the purchase order limit was
met, the City stopped making payments to SunGard. However, the costs were still
accruing. City staff, in conjunction with SunGard staff, have thoroughly analyzed all the
invoices for the project and determined there is an outstanding balance of up to
$276,317.63 owed by the City to SunGard for required conversion services, and,
pending SunGard's final documentation, travel expenses.
ALTERNATIVES CONSIDERED:
The City Council could decide not to pay the outstanding invoices for the SunGard
project services. However, the City did authorize and receive the services from
SunGard, and, excepting certain travel expenses for which documentation is
forthcoming, it is undisputed that the services were required and properly rendered.
Therefore, approval of the contract increase is recommended.
FISCAL REVIEW:
On February 4, 2016, the funding for the change order to increase SunGard Contract
#130585 was allocated in the mid -year budget review in the amount of $256,165. The
2
additional $20,153 will be funded by the Police Department's salary savings in fiscal year
2015-16.
LEGAL REVIEW:
The City Attorney's office has reviewed this report. No contract amendment is needed for
the funding increase because the contract itself did not specify a contract amount. SB 331
does not apply because there are no contract negotiations involved in this funding
increase.
CONCLUSION:
Based upon the information contained in this report, staff recommends the City Council
approve the increase to SunGard Contract #130585 as outlined in this report.
BRYAN GLASS
Captain
STEPHEN DUNIVENT
Interim Finance Director
STEVE ELY
IT Director
ROBERT N. SHARPNACK
Chief of Police
THOMAS P. DUARTE
City Attorney
ATTACHMENTS: 1.
SunGard Public Sector Customer Contract #130585
2.
SunGard Contract Amendment No. 1
3.
SunGard Contract Amendment No. 2
4.
SunGard Contract Amendment No. 3
5.
SunGard Contract Amendment No. 4
6.
SunGard Travel Expenses
3
ATTACHMENT 1
CUSTOMER NO. � 3 y ; CONTRACT NO. ! 3 o 5 -� 5`
SOFTWARE LICENSE AND SERVICES AGREEMENT
BETWEEN
SunGard Public Sector Inc.
a Florida corporation
with headquarters at:
1000 Business Center Drive
Lake Mary, FL 32746
("SunGard Public Sector")
AND
City of Costa Mesa, A California Municipal Corporation
77 Fair Drive
Costa Mesa, CA 92626
(for purposes of this Agreement, "Customer")
By the signatures of their duly authorized representatives below, SunGard Public Sector and Customer,
intending to be legally bound, agree to all of the provisions of this Agreement and all Exhibits, Supplements,
Schedules, Appendices, and/or Addenda to this Agreement.
Custome SunGard blic Sec
—;&yp
BY: BY: r/)"l
PRINT NAME: Tom Hatch
PRINT NAME Allan Macau, Vlce President Support®perdti0ls
AND TITLE: Sungard Public Sector inc
PRINT TITLE: wijChief Exe utive Officer
DATE SIGNED: DATE SIGNED: 7/d
APPROVED AS TO FORM: BY:
CITY ATTORN Y'S OFFICE
iPRINT NAME Ray Perkey, Vice President ProfeWonai SerWW
Da4te:"AND TITLE: Sungard Public Se r Inc
ByDATE SIGNED:
rte,n
ATTEST:
Date: —7-16—
Brenda
7—l6—Brenda Green, City Clerk
Page 1 of 79
SPS License 7/1/2010
CUSTOMER NO. ; CONTRACT NO.
SOFTWARE LICENSE AND SERVICES AGREEMENT
SunGard Public Sector Inc.
a Florida corporation
with headquarters at:
1000 Business Center Drive
Lake Mary, FL 32746
("SunGard Public Sector")
111067
City of Costa Mesa, A California Municipal Corporation
77 Fair Drive
Costa Mesa, CA 92626
(for purposes of this Agreement, "Customer")
By the signatures of their duly authorized representatives below, SunGard Public Sector and Customer,
intending to be legally bound, agree to all of the provisions of this Agreement and all Exhibits, Supplements,
Schedules, Appendices, and/or Addenda to this Agreement.
Customer
PRINT NAME: Jim Righeimer, Mayor
PRINT TITLE: Mayor
DATE SIGNED:
APPROVED AS TO FORM:
CITY ATTORNEY'S OFFICE
Date:
By:
Tom Duarte,
City Attorney
SunGard Publ' ctor c.
BY:
PRINT NAME Ray Perkey, Vice President Professional aerytt
AND TITLE:Sungard Public Sector Inc
DATE SI
M.
PRINT NAME ]Illian Macau, Vice President Oper&tloft
AND TITLE: Sungard Public Sector Inc
DATE SIGNED:
ATTEST:
Date:
By:
Brenda Green, City Clerk
Page 1 of 79
SPS License 7/1/2010
CERTIFICATE OF SECRETARY
THE UNDERSIGNED, Leslie S. Brush, Secretary Of SUNGARD PUBLIC SECTOR INC., a corporation
organized and existing under the laws to the State of Florida (the 'Corporation"), does hereby certify that
the officers listed below are duly elected officers of the Corporation, that they hold the titles set forth
opposite their respective names, and that by virtue of such offices they are authorized to enter into and
execute instruments and documents in the name of, and on behalf of, the Corporation:
NAME OFFICE
Christian Coleman Vice President & Treasurer
Daniel J. Conway Vice President, Sales
Gilbert O. Santos President & Chief Executive Officer,
Public Sector
James A. Brescia Vice President, Human Resources
Jillian Macau Vice President, Support Operations
Raymond H. Perkey Vice President, Professional Services
Steven Pratt Vice President, Cloud Solutions
IN WITNESS WHEREOF, the undersigned has caused this Certificate of Secretary to be duly
executed and the corporate seal to be hereunto affixed this 10th day of February, 2012.
,GiO
ORATE SEAL]
g. Leslie S. Brush, Secretary
k
Page 2 of 79
SPS License 7/1/2010
THIS AGREEMENT is made between SunGard Public Sector Inc. and Customer as of the Execution
Date. The parties agree as follows:
1. Definitions.
"Agreement" means this Software License
and Services Agreement and all Exhibits,
Supplements, Schedules, Appendices, and/or
Addenda to this Agreement.
"Baseline" means the general release
version of a Component System as updated to the
particular time in question through both SunGard
Public Sector's warranty services and SunGard
Public Sector's Maintenance Program, but without
any other modification whatsoever.
"Component System" means any one of the
computer software programs which is identified in
Exhibit 1 as a Component System, including all
copies of Object Code and all related
specifications, documentation, technical
information, and all corrections, modifications,
additions, improvements and enhancements to
and all Intellectual Property Rights for such
Component System.
"Confidential Information" means non-public
information of a party to this Agreement.
Confidential Information of SunGard Public Sector
includes the Software, all software provided with
the Software, and algorithms, methods,
techniques and processes revealed by the source
code of the Software and any software provided
with the Software. Confidential Information does
not include information that: (i) is or becomes
known to the public without fault or breach of the
Recipient; (ii) the Discloser regularly discloses to
third parties without restriction on disclosure; or
(iii) the Recipient obtains from a third party without
restriction on disclosure and without breach of a
non -disclosure obligation.
"Consultant Documents" means the
SunGard Public Sector software and related
information developed by SunGard Public Sector
or by Customer if such programs or information
are derivative works of or otherwise related to the
software products licensed by SunGard Public
Sector, including any designs, plans,
specifications or other materials provided by or on
behalf of Customer for inclusion in the software,
the user documentation provided to Customer (or
to any party on behalf or for the benefit of
Customer), and all manuals with respect to the
Public Sector software (operational manuals, user
manuals, and otherwise).
"Delivery Address" means the Customer
shipping address set forth in Exhibit 1 as the
Delivery Address.
"Delivery Date" means, for each Component
System, the date on which SunGard Public Sector
first ships the Component System to the Delivery
Address F.O.B. SunGard Public Sector's place of
shipment.
"Disclose" means the party providing its
Confidential Information to the Recipient.
"Defect" means a material deviation
between the Baseline Component System and its
documentation, for which Defect Customer has
given SunGard Public Sector notice of and
reasonably sufficient information to enable
SunGard Public Sector to replicate the deviation
on a computer configuration that is both
comparable to the Equipment and that is under
SunGard Public Sector's control, or that Customer
can demonstrate to SunGard Public Sector
remotely.
"Custom Modification" shall mean those
computer software programs resulting from the
custom modification services identified in the
Custom Modifications schedule found in Exhibit 1
hereto.
"Documents" means each and every report,
draft, map, record, plan, document and other
writing produced, prepared or caused to be
prepared by SunGard Public Sector, its officers,
employees, agents and subcontractors, in the
course of implementing this Agreement,
Page 3 of 79
SPS License 7/1/2010
Notwithstanding, SunGard Public Sector retains
title to the Consultant Documents.
"Execution Date" means the latest date
shown on the signature page of this Agreement.
"Equipment" means a hardware and
systems software configuration meeting the
"Equipment" criteria set forth in Exhibit 1.
"Exhibit 1" means, collectively: (i) The
schedule attached to this Agreement which is
marked as "Exhibit 1," including all attached
Software Supplements; and (ii) any schedule also
marked as "Exhibit 1" (also including any attached
Software Supplements) that is attached to any
amendment to this Agreement. Other appendices
to this Agreement are numbered sequentially and
are also "Exhibits."
"Intellectual Property Rights" means all
patents, patent rights, patent applications,
copyrights, copyright registrations, trade secrets,
trademarks and service marks and Confidential
Information.
"Software" means the Component Systems
listed in Exhibit 1.
"Customer Employees" means: (i)
Customer's employees with a need to know; and
(ii) third party consultants engaged by Customer
who have a need to know, who have agreed in
writing to maintain the confidentiality of
information received in the course of their
engagement with Customer.
"Object Code" means computer programs
assembled, compiled, or converted to magnetic or
electronic binary form on software media, which
are readable and usable by computer equipment.
"Recipient" means the party receiving
Confidential Information of the Discloser.
"Software Supplement' means, with respect
to a Component System, the addendum provided
as part of Exhibit 1 attached to this Agreement as
of the Execution Date or as may be added to the
Agreement by mutual written agreement of the
parties that contains additional terms, conditions,
limitations and/or other information pertaining to
that Component System. If any terms of a
Software Supplement conflicts with any other
terms of this Agreement, the terms of the
Software Supplement will control.
2. Right to Grant License and Ownership.
SunGard Public Sector has the right to grant
Customer this license to use the Software.
Except as otherwise indicated in a Software
Supplement, SunGard Public Sector owns the
Software.
3. License. Subject to the terms and conditions
of this Agreement, SunGard Public Sector grants
Customer a perpetual, non-exclusive, non-
transferable license to use and copy for use the
Software and any Custom Modifications on the
Equipment within the United States of America for
Customer's own, non-commercial computing
operations. Any rights not expressly granted in
this Agreement are expressly reserved.
(a) Object Code. Customer has right to use
the Software in Object Code form. Customer also
has the right to use the Software in Object Code
form temporarily on another SunGard Public
Sector -supported configuration, for disaster
recovery of Customer's computer operations.
(b) Documentation. Except as otherwise
provided for in the applicable Software
Supplement, Customer can make a reasonable
number of copies of the documentation for each
Component System for its use in accordance with
the terms of this Agreement.
(c) Restrictions on Use of the Software.
Customer is prohibited from causing or permitting
the reverse engineering, disassembly or
decompilation of the Software. Customer is
prohibited from using the Software to process
another law enforcement agency's Computer
Aided Dispatch, Records Management System, or
Jail Management System data. Customer will not
allow the Software to be used by, or disclose all or
any part of the Software to, any person except
Customer Employees. For the avoidance of doubt,
nothing herein shall be construed as to prohibit
Customer from using the Software to generate
information and data which is then conveyed to
third parties, provided such is based on
Customer's data and not on data provided by
such third parties (constituting the provision of
data processing services for and on behalf of a
third party). Without limiting the foregoing,
Customer is permitted to allow use of the input
and/or output sensory displays of or from the
Software by third parties in compliance with local,
state or federal laws or any court order, and such
use will not be deemed a non -permitted disclosure
Page 4 of 79
SPS License 7/1/2010
of the Software. Customer will not allow the
Software, in whole or in part, to be exported
outside of the United States of America, in any
manner or by any means, without in each instance
obtaining SunGard Public Sectors prior written
consent and, if required, a validated export license
from the Office of Export Administration within the
U.S. Department of Commerce and such other
appropriate United States governmental
authorities.
(d) Intellectual Property Rights Notices.
Customer is prohibited from removing or altering
any of the Intellectual Property Rights notice(s)
embedded in or that SunGard Public Sector
otherwise provides with the Software. Customer
must reproduce the unaltered Intellectual Property
Rights notice(s) in any full or partial copies that
Customer makes of the Software.
4. Services.
(a) Generally. SunGard Public Sector will
provide Customer with the information services
identified in Exhibit 1, for the fees provided in
Exhibit 1.
(b) Additional Services. SunGard Public
Sector can also provide Customer with additional
information services, at SunGard Public Sector's
then -current rates, or at such other rates as are
agreed to by the parties in an amendment to this
Agreement.
(c) Workmanlike Skills. SunGard Public
Sector will render all services under this
Agreement using the highest professional
standards and in a workmanlike manner. For
purposes of this Agreement, the phrase "highest
professional standards" shall mean those
standards of practice recognized by one (1) or
more first-class firms performing similar work
under similar circumstances. . SunGard Public
Sector will promptly replace any SunGard Public
Sector personnel that are rendering services on-
site at a Customer facility if Customer reasonably
considers the personnel to be unacceptable and
provides SunGard Public Sector with notice to that
effect, provided that such replacement does not
violate any law or governmental regulation
applicable to such personnel replacement.
SunGard Public Sector hereby represents and
warrants that every employee SunGard Public
Sector hires is subjected to a background check
including a criminal background check
(local/state/federal for misdemeanors and
felonies) and checked against the federal terrorist
list, and that it does not employ people who do not
pass the background check.
Prior to the commencement of any Services under
this Agreement, Customer may request a letter
from SunGard Public Sector certifying that
SunGard Public Sectors employees who will be
providing services to Customer under the
Agreement have passed a background and
criminal history investigation, and further,
SunGard Public Sector shall re -conduct a current
background check at Customer's written request
for those employees who are rendering services
on Customer's premises.
(d) Conditions On Providing Services. In
each instance in which SunGard Public Sector is
providing Customer with services, SunGard Public
Sector and Customer will develop a project plan
that identifies each party's responsibilities for such
services. The project plan will describe in detail
the tentative schedule and the scope of services
that SunGard Public Sector will provide.
Customer will establish the overall project
direction, including assigning and managing the
Customer's project personnel team. Customer
must assign a project manager who will assume
responsibility for management of the project.
Customer designates the Police Department to
administer this agreement. Customer's Support
Services Administrator of the Police Department,
or his or her designee, shall be Customer's project
manager and shall have authority to act for
Customer under this Agreement. Customer must
ensure that the Equipment is operational,
accessible and supported at the times agreed to
by the parties in the project plan. While SunGard
Public Sector is providing such services,
Customer must provide SunGard Public Sector
with such facilities, equipment and support as are
reasonably necessary for SunGard Public Sector
to perform its obligations, including remote access
to the Equipment.
5. Delivery. Except as otherwise provided in
Exhibit 1, SunGard Public Sector will deliver all
Component Systems to Customer at the Delivery
Address.
6. Payment and Taxes.
Page 5 of 79
SPS License 7/1/2010
(a) Payment.
(i) License Fees. Fees for the
Software will be due to SunGard Public Sector as
provided for in Exhibit 1.
(ii) Professional Services Fees.
Except as otherwise provided in Exhibit 1, fees for
professional services will be invoiced on a
monthly basis in arrears and will be due within
thirty (30) days from the date of receipt of the
invoice by Customer. Customer will reimburse
SunGard Public Sector for actual travel and living
expenses that SunGard Public Sector incurs in
providing Customer with services under this
Agreement. Such travel and living expenses will
be governed by SunGard Public Sector's Travel
Expense Guidelines attached hereto as Exhibit 2
and will be invoiced on a monthly basis in arrears
and due within thirty (30) days from the date of
receipt of the invoice by Customer.
(b) Taxes. Customer is responsible for
paying all taxes (except for taxes based on
SunGard Public Sector's net income or capital
stock) relating to this Agreement, the Software,
any services provided or payments made under
this Agreement. Applicable tax amounts (if any)
are NOT included in the fees set forth in this
Agreement. If Customer is exempt from the
payment of any such taxes, Customer must
provide SunGard Public Sector with a valid tax
exemption certificate; otherwise, absent proof of
Customer's direct payment of such tax amounts to
the applicable taxing authority, SunGard Public
Sector will invoice Customer for and Customer will
pay to SunGard Public Sector all such tax
amounts.
(c). Scheduled Resource Changes: For
training and on-site project management sessions
which are cancelled at the request of Customer
within seven (7) days of the scheduled start date,
Customer is responsible for entire price of
incurred training or on-site project management
plus travel expenses that are not subject to a
refund or credit. Notwithstanding, SunGard Public
Sector will use its best efforts to reschedule
SunGard Public Sector personnel in order to
mitigate Customer's costs and expenses under
this section. To the extent SunGard Public Sector
is successful in such rescheduling SunGard
Public Sector's personnel, Customer's shall not be
obligated to pay any training on onsite project
management expenses.
7. Limited Warranty, Disclaimer of Warranty
and Election of Remedies.
(a) Limited Software Warranty by SunGard
Public Sector and Remedy For Breach. For each
Component System SunGard Public Sector
warrants to Customer that, for a period
commencing on the Execution date and
continuing for a period of twelve (12) months
following the Go -Live date, or for the period
commencing as of the Effective Date and expiring
twenty-four (24) months from the Delivery Date,
whichever is earlier, the Baseline Component
System, as used by Customer on the Equipment
for its own, non-commercial computing
operations, will operate without Defects. For each
Defect, SunGard Public Sector, as soon as
reasonably practicable and at its own expense,
will provide Customer with an avoidance
procedure for or a correction of the Defect. If,
despite its reasonable efforts, SunGard Public
Sector is unable to provide Customer with an
avoidance procedure for or a correction of a
Defect, then, subject to the limitations set forth in
Section 16 of this Agreement, Customer may
pursue its remedy at law to recover direct
damages resulting from the breach of this limited
warranty. "Go -Live" is defined as Customer's use
of the Component System with real data in a
production (and not testing) mode.
(b) Disclaimer of Warranty. The limited
warranty in Section 7(a) is made to Customer
exclusively and is in lieu of all other warranties.
SUNGARD PUBLIC SECTOR MAKES NO
OTHER WARRANTIES WHATSOEVER,
EXPRESS OR IMPLIED, WITH REGARD TO
ANY SERVICES PROVIDED LINDER THIS
AGREEMENT AND/OR THE SOFTWARE, IN
WHOLE OR IN PART. SLINGARD PUBLIC
SECTOR EXPLICITLY DISCLAIMS ALL
WARRANTIES OF MERCHANTABILITY AND
OF FITNESS FOR A PARTICULAR PURPOSE.
SUNGARD PUBLIC SECTOR EXPRESSLY
DOES NOT WARRANT THAT THE SOFTWARE,
IN WHOLE OR IN PART, WILL BE ERROR
FREE, WILL OPERATE WITHOUT
INTERRUPTION OR WILL BE COMPATIBLE
WITH ANY HARDWARE OR SOFTWARE
OTHER THAN THE EQUIPMENT. CUSTOMER
WAIVES ANY CLAIM THAT THE LIMITED
WARRANTY SET FORTH IN SECTION 7(A) OR
THE REMEDY FOR BREACH OF SUCH
LIMITED WARRANTY FAILS OF ITS
ESSENTIAL PURPOSE.
Page 6 of 79
SPS License 7/1/2010
(c) Abrogation of Limited Warranty. The
limited warranty in Section 7(a) will be null and
void if: (i) anyone (including Customer) other than
SunGard Public Sector modifies the Baseline
Component System; or (ii) Customer does not
implement changes that SunGard Public Sector
provides to correct or improve the Baseline
Component System. If despite any modification of
the Component System, SunGard Public Sector
can replicate the reported problem in the Baseline
Component System as if the problem were a
Defect, then SunGard Public Sector will
nonetheless provide Customer with an avoidance
procedure for or a correction of that reported
problem for use in the Baseline Component
System as though the reported problem were a
Defect.
(d) FAILURE OF ESSENTIAL PURPOSE.
THE PARTIES HAVE AGREED THAT THE
LIMITATIONS SPECIFIED IN SECTIONS 7 AND
16 WILL SURVIVE AND APPLY EVEN IF ANY
LIMITED REMEDY SPECIFIED IN THIS
AGREEMENT IS FOUND TO HAVE FAILED OF
ITS ESSENTIAL PURPOSE, AND
REGARDLESS OF WHETHER CUSTOMER
HAS ACCEPTED ANY SOFTWARE OR
SERVICE UNDER THIS AGREEMENT.
8. Confidential Information. Except as
otherwise permitted under this Agreement, the
Recipient will not knowingly disclose to any third
party, or make any use of the Discloser's
Confidential Information. The Recipient will use at
least the same standard of care to maintain the
confidentiality of the Discloser's Confidential
Information that it uses to maintain the
confidentiality of its own Confidential Information
of equal importance. Except in connection with
the Software and any software provided with the
Software, the non -disclosure and non-use
obligations of this Agreement will remain in full
force with respect to each item of Confidential
Information for a period of ten (10) years after
Recipient's receipt of that item. However,
Customer's obligations to maintain both the
Software and any software provided with the
Software as confidential will survive in perpetuity.
9. Indemnity by SunGard Public Sector.
SunGard Public Sector will defend, indemnify and
hold Customer harmless from and against any
loss, cost and expense that Customer incurs
because of a claim that use of a Baseline
Component System, or use of Consultant's
Documents, infringes any Intellectual Property
Rights of others. SunGard Public Sector's
obligations under this indemnification are
expressly conditioned on the following: (i)
Customer must promptly notify SunGard Public
Sector of any such claim; (ii) Customer must in
writing grant SunGard Public Sector sole control
of the defense of any such claim and of all
negotiations for its settlement or compromise (if
Customer chooses to represent its own interests
in any such action, Customer may do so at its own
expense, but such representation must not
prejudice SunGard Public Sector's right to control
the defense of the claim and negotiate its
settlement or compromise); (iii) Customer must
cooperate with SunGard Public Sector to facilitate
the settlement or defense of the claim; (iv) the
claim must not arise from modifications or (with
the express exception of the other Component
Systems and third party hardware and software
specified by SunGard Public Sector in writing as
necessary for use with the Software) from the use
or combination of products provided by SunGard
Public Sector with items provided by Customer or
others. If any Component System or Consultant
Document is, or in SunGard Public Sector's
opinion is likely to become, the subject of an
Intellectual Property Rights infringement claim,
then SunGard Public Sector, at its sole option and
expense, will either: (A) obtain for Customer the
right to continue using the Component System, or
Consultant Document under the terms of this
Agreement; (B) replace the Component System,
or Consultant Document with products that are
substantially equivalent in function, or modify the
Component System, or Consultant Document so
that it becomes non -infringing and substantially
equivalent in function; or (C) refund to Customer
all fees paid to SunGard Public Sector for the
Component System(s) or Consultant Document
giving rise to the infringement claim. THE
FOREGOING IS SUNGARD PUBLIC SECTOR'S
EXCLUSIVE OBLIGATION WITH RESPECT TO
INFRINGEMENT OF INTELLECTUAL
PROPERTY RIGHTS.
10. Term and Termination.
(a) Right of Termination. In the event that
either party fails or refuses to perform any of the
provisions of this Agreement at the time and in the
manner required, that party shall be deemed in
default in the performance of this Agreement. If
such default is not cured within a period of fifteen
(15) calendar days, or if more than fifteen (15)
calendar days are reasonably required to cure the
Page 7 of 79
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default and the defaulting party fails to give
adequate assurance of due performance within
fifteen (15) calendar days after receipt of written
notice of default, specifying the nature of such
default and the steps necessary to cure such
default, and thereafter diligently take steps to cure
the default, the non -defaulting party may
terminate the Agreement forthwith by giving to the
defaulting party written notice thereof. Notice to
SunGard Public Sector of a suspected Defect will
not constitute a notice of termination of this
Agreement.
Notwithstanding the above provisions,
Customer shall have the right, at its sole and
absolute discretion and without cause, of
terminating this Agreement at any time by giving
no less than thirty (30) calendar days' prior written
notice to SunGard Public Sector. Provided as a
strict condition of such right of termination, in the
event of termination under this Section, Customer
shall first pay SunGard Public Sector for services
satisfactorily performed, all license fee amounts
for the Component Systems(s), all amounts for
third party products provided by SunGard Public
Sector pursuant to this Agreement, and all
reimbursable expenses incurred by SunGard
Public Sector up to the effective date of
termination for which SunGard Public Sector has
not been previously paid. On the effective date of
termination, SunGard Public Section shall deliver
to Customer all Documents, whether in draft or
final form.
(b) Effect of Termination. Upon termination
of this Agreement by either party, Customer will
promptly return to SunGard Public Sector or (at
SunGard Public Sector's request) will destroy all
copies of the Software, and will certify to SunGard
Public Sector in writing, over the signature of a
duly authorized representative of Customer, that it
has done so.
(c) Survival of Obligations. All obligations
relating to non-use and non -disclosure of
Confidential Information and indemnity will survive
termination of this Agreement.
(d) Termination Without Prejudice to Other
Rights and Remedies. Termination of this
Agreement will be without prejudice to the
terminating party's other rights and remedies
pursuant to this Agreement.
11. Notices. All notices and other
communications required or permitted under this
Agreement must be in writing and will be deemed
given when: Delivered personally; sent by United
States registered or certified mail, return receipt
requested; transmitted by facsimile confirmed by
United States first class mail; or sent by overnight
courier. Notices must be sent to a party at its
address shown on the first page of this
Agreement, or to such other place as the party
may subsequently designate for its receipt of
notices.
12. Force Majeure. Neither party will be liable to
the other for any failure or delay in performance
under this Agreement due to circumstances
beyond its reasonable control, including Acts of
God, acts of war, accident, labor disruption, acts,
omissions and defaults of third parties and official,
governmental and judicial action not the fault of
the party failing or delaying in performance.
13. Assignment. Neither party may assign any
of its rights or obligations under this Agreement,
and any attempt at such assignment will be void
without the prior written consent of the other party.
For purposes of this Agreement, "assignment" will
include use of the Software for benefit of any third
party to a merger, acquisition and/or other
consolidation by, with or of Customer, including
any new or surviving entity that results from such
merger, acquisition and/or other consolidation.
However, the following will not be considered
"assignments" for purposes of this Agreement:
SunGard Public Sector's assignment of this
Agreement or of any SunGard Public Sector rights
under this Agreement to SunGard Public Sector's
successor by merger or consolidation or to any
person or entity that acquires all or substantially
all of its capital stock or assets; and SunGard
Public Sector's assignment of this Agreement to
any person or entity to which SunGard Public
Sector transfers any of its rights in the Software.
14. No Waiver. A party's failure to enforce its
rights with respect to any single or continuing
breach of this Agreement will not act as a waiver
of the right of that party to later enforce any such
rights or to enforce any other or any subsequent
breach.
15. Choice of Law; Severability. This
Agreement will be governed by and construed
under the laws of the State of California, without
reference to the choice of laws and any action
brought relating to this Agreement shall be
Page 8 of 79
SPS License 7/1/2010
adjudicated in a court of competent jurisdiction in
the County of Orange, State of California. If any
provision of this Agreement is illegal or
unenforceable, it will be deemed stricken from the
Agreement and the remaining provisions of the
Agreement will remain in full force and effect.
16. LIMITATIONS OF LIABILITY.
(a) LIMITED LIABILITY OF SUNGARD
PUBLIC SECTOR. SUNGARD PUBLIC
SECTOR'S LIABILITY IN CONNECTION WITH
THE SOFTWARE, ANY SERVICES, THIS
LICENSE OR ANY OTHER MATTER RELATING
TO THIS AGREEMENT WILL NOT EXCEED
THE FEE THAT CUSTOMER ACTUALLY PAID
TO SUNGARD PUBLIC SECTOR (OR, IF NO
DISCRETE FEE IS IDENTIFIED IN EXHIBIT 1,
THE FEE REASONABLY ASCRIBED BY
SUNGARD PUBLIC SECTOR) FOR THE
COMPONENT SYSTEM OR SERVICES GIVING
RISE TO THE LIABILITY.
(b) EXCLUSION OF DAMAGES.
REGARDLESS WHETHER ANY REMEDY SET
FORTH HEREIN FAILS OF ITS ESSENTIAL
PURPOSE OR OTHERWISE, IN NO EVENT
WILL SUNGARD PUBLIC SECTOR BE LIABLE
TO CUSTOMER FOR ANY SPECIAL,
INCIDENTAL, OR CONSEQUENTIAL
DAMAGES, WHETHER BASED ON BREACH
OF CONTRACT, TORT (INCLUDING
NEGLIGENCE), PRODUCT LIABILITY, OR
OTHERWISE, AND WHETHER OR NOT
SUNGARD PUBLIC SECTOR HAS BEEN
ADVISED OF THE POSSIBILITY OF SUCH
DAMAGE.
(c) BASIS OF THE BARGAIN.
CUSTOMER ACKNOWLEDGES THAT
SUNGARD PUBLIC SECTOR HAS SET ITS
FEES AND ENTERED INTO THIS AGREEMENT
IN RELIANCE UPON THE LIMITATIONS OF
LIABILITY AND THE DISCLAIMERS OF
WARRANTIES AND DAMAGES SET FORTH IN
THIS AGREEMENT, AND THAT THE SAME
FORM AN ESSENTIAL BASIS OF THE
BARGAIN BETWEEN THE PARTIES.
17. INSURANCE. Prior to the commencement
of SunGard Public Sector performing any work or
providing any services to Customer, SunGard
Public Sector shall obtain, provide and maintain at
its own expenses during the term of this
Agreement or for other periods as specified in this
Agreement, policies of insurance of the type,
amounts, terms and conditions described below.
SunGard Public Sector agrees to provide
insurance in accordance with requirements set
forth herein. If SunGard Public Sector uses
existing coverage to comply and that coverage
does not meet these requirements, SunGard
Public Sector agrees to amend, supplement or
endorse the existing coverage.
(a) Acceptable Insurers. All
insurance policies shall be issued by an insurance
company currently authorized by the Insurance
Commissioner of the State of California to
transact business of insurance in the State of
California, with an assigned policyholders' Rating
of A- (or higher) and Financial Size Category
Class VII (or larger) in accordance with the latest
edition of Best's Key Rating Guide, unless
otherwise approved by the City's Risk Manager.
(b) Coverage Requirements. (i)
Workers' Compensation Insurance. SunGard
Public Sector shall maintain Workers'
Compensation Insurance, statutory limits, and
Employer's Liability Insurance with limits of at
least one million dollars ($1,000,000) each
accident for bodily injury by accident and each
employee for bodily injury by disease in
accordance with the laws of the State of
California, Section 3700 of the Labor Code. (ii)
General Liability Insurance. SunGard Public
Sector shall maintain commercial general liability
insurance, and if necessary umbrella liability
insurance, with coverage at least as broad as
provided by Insurance Services Office form CG 00
01, in an amount not less than one million dollars
($1,000,000) per occurrence, one million dollars
($1,000,000) general aggregate. The policy shall
cover liability arising from premises, operations,
personal and advertising injury, and liability
assumed under an insured contract (including the
tort liability of another assumed in a business
contract). (iii) Automobile Liability Insurance.
SunGard Public Sector shall maintain automobile
insurance at least as broad as Insurance Services
Office form CA 00 01 covering bodily injury and
property damage for all activities of SunGard
Public Sector arising out of or in connection with
work or services to be performed under this
Agreement, including coverage for any owned,
hired, non -owned or rented vehicles, in an amount
not less than one million dollars ($1,000,000)
combined single limit each accident. (iv)
Professional Liability (Errors & Omissions)
Insurance. SunGard Public Sector shall maintain
professional liability insurance that covers the
Page 9 of 79
SPS License 7/1/2010
work and services to be performed in connection
with this Agreement, in the minimum amount of
one million dollars ($1,000,000) per claim and in
the aggregate. Any policy inception date,
continuity date, or retroactive date must be before
the Effective Date of this Agreement and SunGard
Public Sector agrees to maintain continuous
coverage through a period no less than three
years after completion of the work or services
required by this Agreement.
(c) Other Insurance Requirements.
The policies are to contain, or be endorsed to
contain, the following provisions: (i) Waiver of
Subrogation. Worker's Compensation Insurance
maintained or procured pursuant to this
Agreement shall be endorsed to waive
subrogation against Customer, its elected or
appointed officers, agents, officials, employees
and volunteers. SunGard Public Sector hereby
waives its own right of recovery against City for
worker's compensation claims, and shall require
similar written express waivers from each of its
subconsultants. (ii) Additional Insured Status.
Customer and its officers, officials, employees,
and agents shall be included as additional
insureds under General Liability policy and
automobile policy, but only for damages caused in
whole by SunGard Public Sector. (iii) Primary and
Non Contributory. All liability coverage shall apply
on a primary basis and shall not require
contribution from any insurance or self-insurance
maintained by Customer. Notice of Cancellation:
Notice of cancellation will be provided in
accordance with policy terms. SunGard Public
Sector will use commercially reasonable efforts to
cause Customer to receive such notice at least
thirty (30) days prior to cancellation.
(d) Additional Agreements Between
the Parties. The parties hereby agree to the
following: (i) Evidence of Insurance. SunGard
Public Sector shall provide certificates of
insurance to Customer as evidence of the
insurance coverage required herein along with a
waiver of subrogation endorsement for workers'
compensation and other endorsements as
specified herein for each coverage. Insurance
certificates must be approved by City's Risk
Manager prior to commencement of performance.
Current certification of insurance shall be kept on
file with Customer at all times during the term of
this Agreement. (ii) Enforcement of Agreement
Provisions. SunGard Public Sector acknowledges
and agrees that any actual or alleged failure on
the part of Customer to inform SunGard Public
Sector of non-compliance with any requirement
imposes no additional obligations on Customer
nor does it waive any rights hereunder. (iii)
Requirements not Limiting. Requirements of
specific coverage features or limits contained in
this Section are not intended as a limitation on
coverage, limits or other requirements, or a waiver
of any coverage normally provided by any
insurance. Specific reference to a given coverage
feature is for purposes of clarification only as it
pertains to a given issue and is not intended by
any party or insured to be all inclusive, or to the
exclusion of other coverage, or a waiver of any
type. (v) Self-insured Retentions. Any self-
insured retentions must be declared to Customer.
(iv) Customer Remedies for Non -Compliance. If
SunGard Public Sector or any subconsultant fails
to provide and maintain insurance as required
herein, then Customer shall have the right but not
the obligation, terminate this Agreement, or to
suspend SunGard Public Sector's right to proceed
until proper evidence of insurance is provided. (v)
Timely Notice of Claims. SunGard Public Sector
shall give Customer prompt and timely notice of
claims made or suits instituted that arise out of or
result from SunGard Public Sector's performance
under this Agreement, and that involve or may
involve coverage under any of the required liability
policies. Customer assumes no obligation or
liability by such notice, but has the right (but not
the duty) to monitor the handling of any such
claim or claims if they are likely to involve
Customer. (v) SunGard Public Sector's
Insurance. SunGard Public Sector shall also
procure and maintain, at its own cost and
expense, any additional kinds of insurance, which
in its own judgment may be necessary for its
proper protection and prosecution of the work or
services provided under this Agreement.
18. CLAIMS. Unless a shorter time is specified
elsewhere in this Agreement, before making its
final request for payment under this Agreement,
SunGard Public Sector shall submit to City, in
writing, all claims for compensation under or
arising out of this Agreement. SunGard Public
Sector's acceptance of the final payment shall
constitute a waiver of all claims for compensation
under or arising out of this Agreement except
those previously made in writing and identified by
SunGard Public Sector in writing as unsettled at
the time of its final request for payment. SunGard
Public Sector and City expressly agree that in
addition to any claims filing requirements set forth
in the Agreement, SunGard Public Sector shall be
required to file any claim SunGard Public Sector
Page 10 of 79
SPS License 7/1/2010
may have against City in strict conformance with
the Government Claims Act (California
Government Code sections 810 et seq.).
19. Entire Agreement. This Agreement contains
the entire understanding of the parties with
respect to its subject matter, and supersedes and
extinguishes all prior oral and written
communications between the parties about its
subject matter. Any purchase order or similar
document which may be issued by Customer in
connection with this Agreement does not modify
this Agreement. No modification of this
Agreement will be effective unless it is in writing,
is signed by each party, and expressly provides
that it amends this Agreement.
Page 11 of 79
SPS License 7/1/2010
Customer: City of Costa Mesa, A California Municipal Corporation EXHIBIT 1
Delivery Address: 77 Fair Drive, Costa Mesa, CA 92626
SOFTWARE""',
Qty
Part#
Component System
License Fee
Computer Aided Dispatch
1
CAD -T2
BASE COMPUTER AIDED DISPATCH SYSTEM -SITE LICENSE
$ 48,100.00
4
CAD -CON -T2
ADDITIONAL CAD CONSOLE LICENSE
13,000.00
1
CAD -MAP -T2
FIRST CAD MAP DISPLAY AND MAP MAINTENANCE SOFTWARE
LICENSE
4,500.00
6
CAD-MAPD-T2
ADDITIONAL CAD MAP DISPLAY LICENSE
9,000.00
7
MCT -AVL -CAD -T2
CAD CLIENT AVL LICENSE
14,000.00
1
CAD -E911 -T4
E911 INTERFACE MODULE 1
5,000.00
8
MCT -MIS -T2
LAN CLIENT LICENSE FOR MESSAGE SWITCH
1,600.00
8
CAD -MRM -T2
CAD RESOURCE MONITOR DISPLAY LICENSE WITH MAPS
8,000.00
1
MAP -CONVERTER
MAP CONVERTER SOFTWARE
3,500.00
1
CAD-INT-C2C
CAD 2 CAD
7,000.00
1
CAD -INT -SPF
SUNPRO FIRE INTERFACE1
5,500.00
1
CAD -INT -TS
TELESTAFF INTERFACET
5,500.00
1
CAD-INT-MOSCAD
CAD INTERFACE TO MOSCADI
7,500.00
1
CAD -RR -T2
RIP AND RUN PRINTING/FAXING MODULE
5,000.00
1
CAD -PG -T2
ALPHA NUMERIC PAGING MODULE
5,000.00
1
CAD -INT -PG
CAD INTERFACE TO PAGEGATEI
1,000.00
Records Management System
1
RMS -BASE -T8
BASE RECORDS MANAGEMENT SYSTEM - SITE LICENSE
72,500.00
1
RMS -BAR HOST -T8
BAR CODING SERVER LICENSE WORKSTATION
5,700.00
1
RMS -ACCIDENT -T8
BASIC ACCIDENT MODULE WORKSTATION
4,200.00
1
RMS-NTF-T8
NOTIFICATION MODULE WORKSTATION
10,700.00
1
RMS -MAP -T8
RMS MAP DISPLAY AND PIN MAPPING LICENSE WORKSTATION
7,500.00
1
RMS -ASSET -T8
ASSET MANAGEMENT MODULE WORKSTATION
800.00
1
RMS -BAR -CLIENT -T8
BAR CODING HAND-HELD CLIENT LICENSE - EACH WORKSTATION
940.00
1
RMS -BIKE -T1
BIKE REGISTRATION MODULE WORKSTATION
800.00
1
RMS-DOCSCAN-T1
DOCUMENT SCANNING AND STORAGE WORKSTATIONS
6,700.00
1
RMS -LINK -T4
LINK ANALYSIS MODULE
20,900.00
1
RMS-P&E-Ti
PROPERTY AND EVIDENCE MODULE WORKSTATION
2,800.00
1
RMS-P2P
POLICE TO POLICE INTERNET DATA SHARING
no charge
1
RMS-RSW-Ti
RESIDENTIAL SECURITY WATCH MODULE WORKSTATION
800.00
1
RMS -TRAIN -T1
TRAINING MODULE WORKSTATION
1,800.00
1
RMS -CA -T1
CRIME ANALYSIS MODULE
6,300.00
1
RMS-CAPLUS
CRIME ANALYSIS PLUS
20,900.00
1
RMS -CFS -T1
CALLS FOR SERVICE MODULE WORKSTATION
800.00
1
RMS-FLMAINT-T1
FLEET MAINTENANCE MODULE
800.00
1
RMS-SOFF-T1
SEXOFFENDER MODULE
7,600.00
1
RMS -WIZ -BASE -T2+
ACCIDENT WIZARD BASE SERVER LICENSE
3,750.00
25
RMS -WIZ -CLIENT -T8
ACCIDENT WIZARD WORKSTATION LICENSE
4,750.00
1
RMS-CRST-T1
CRIME STOPPERS MANAGEMENT MODULE
1,300.00
1
RMS -FR -T1
FELONY REGISTRATION MODULE
800.00
1
RMS -INTELLIGENCE -T1
INTELLIGENCE MODULE
3,800.00
1
RMS -GANG -Ti
GANG TRACKING MODULE
3,800.00
1
RMS -PSD -T1
PROFESSIONAL STANDARDS (INTERNAL AFFAIRS) MODULE
8,800.00
1
RMS-QTRMSTR-Ti
QUARTERMASTER MODULE
2,800.00
Mobile Applications
1
MCT -BMS -T9
BASE MOBILE SERVER SOFTWARE WORKSTATIONS SITE LICENSE
31,000.00
1
MCT -MFR -REV -T9
REVIEW MODULE FOR FIELD REPORTING WORKSTATIONS
26,400.00
72
MCT -CLIENT -T8
MCT CLIENT- DIGITAL DISPATCH
50,400.00
72
MCT -MAP -T9
MCT CLIENT - MAPS
7,200.00
72
MCT -MFR -OFF -T9
MFR CLIENT - BASE INCIDENT/OFFENSE
57,600.00
25
MCT-MFR-MBLN-CLIENT-T9
MFR CLIENT- MOBLAN VERSION
10,000.00
1
MCT -AVL -HOST -T9
AVL SERVER HOST LICENSE
26,300.00
72
MCT -AVL -CLIENT -T9
MCTCLIENT-AVL
7,200.00
72
MCT -MFR -ARREST -T9
MFR CLIENT -ARREST
21,600.00
72
MCT -MFR -ACC -T9
MFR CLIENT -ACCIDENT REPORTING
28,800.00
Message Switch
1
MCT -SWI -T4
STATEMCIC MESSAGING SOFTWARE
9,000.00
Web Based Applications
1
INT-OPSCAD
OPS CAD
7,000.00
1
INT-OPSRMS
OPS RMS
7,000.00
1
INT-P2C
POLICE 2 CITIZEN
7,000.00
Subtotal
$ 642,040.00
1
DISCOUNT
DISCOUNT 30% OFF LICENSE FEES
$ (192,612.00)
TOTAL LICENSE FEE
$ 449,428.00
Notes to Software Table:
' Interfaces only. Customer shall be responsible for obtaining the applicable software, hardware and system
software from the appropriate third party vendor.
2 Note: Mobiles applications do not include AVL hardware.
SERVICES'' 2, 3,
Part#
Description
Training
Project Professional
Management Services Implementation Conversion
CAD Implementation Services
1
CAD -PROF -ADD -TECH
ADDITIONAL TECHNICAL PROFESSIONAL SERVICES -
HARDWARE AND TECHNICAL SERVICES
$ 28,000.00
1
CAD-PROF-ADD-IMPL
CAD INSTALLATION AND IMPLEMENTATION
74,840.00
1
CAD-MAP-CONV
MAP BASED GEOFILE GENERATION
$ 12,600.00
1
CAD-TRN-CORE
CORE TEAM SYSTEM ORIENTATION
$ 10,240.00
1
CAD-MNT-TRN
CAD MAINTENANCE TRAINING
6,400.00
1
CAD -PROF -ADD
CAD POWER USER TRAINING
$ 6,400.00
1
CAD -PROF -ADD
CAD ADDITIONAL SA TRAINING
1,280.00
3
CAD-USR-TRN
CAD USER TRAINING
19,200.00
1
RMS-WEB-TRN
RMS WEB -BASED TRAINING
640.00
1
CAD-PGL-TRN
CAD FOLLOW-UP TRAINING
6,400.00
1
CAD-PROJ-MGNT
CAD PROJECT MANAGEMENT
$ 37,120.00
RMS Implementation Services
1
RMS-PROF-ADD-IMPL
ADDITIONAL PROFESSIONAL SERVICES -RMS INSTALLATION
AND IMPLEMENTATION
73,680.00
1
RMS-MNT-TRN
RMS MAINTENANCE TRAINING
6,400.00
2
RMS-USR-TRN
RMS USER TRAINING
12,800.00
1
RMS -PROF -ADD
RMS POWER USER TRAINING
6,400.00
2
RMS-DET-TRN
RMS TRAINING FOR INVESTIGATORS
12,800.00
1
RMS-OVR-TRN
RECORDS MANAGEMENT SYSTEM OVERVIEW TRAINING
6,400.00
1
RMS-ADD-TRN
RMS ADD-ON MODULE USER TRAINING
19,840.00
1
RMS-PGL-TRN
RMS POST GO LIVE REFRESHER TRAINING
6,400.00
1
RMS-PROJ-MGNI-
PROJECT MANAGEMENT FOR RMS
35,520.00
Mobile Applications Implementation
1
MCT -PROF -ADD
ADDITIONAL PROFESSIONAL SERVICES -MOBILE
APPLICATIONS (MCT,MFR) AND MESSAGE SWITCH
INSTALLATION AND IMPLEMENTATION
54,600.00
1
MCT-MNT-TRN
MCT MAINTENANCE TRAINING
3,840.00
1
MCT -PROF -ADD
MCT/MFR POWER USER TRAINING
5,760.00
8
MCT -PROF -ADD
MCT/MFR USER TRAINING
46,080.00
1
MCT -PROF -ADD
POST GO LIVE CSO MCT/MFR TRAINING
5,760.00
1
MCT -PROF -ADD
MCT/MFR FOLLOW-UP TRAINING
5,760.00
1
MCT-PROJ-MGNT
PROJECT MANAGEMENT SERVICES
31,520.00
Web Based Applications Implementation
1
INT-OPS-INST
ADDITIONAL PROFESSIONAL SERVICES—INTERNET
APPLICATIONS INSTALLATION AND IMPLEMENTATION
14,000.00
1
INT-P2C-INST
ADDITIONAL PROFESSIONAL SERVICES—INTERNET
APPLICATIONS TRAINING
4,160.00
1
INT-PROJ-MGNT
PROJECT MANAGEMENT SERVICES FOR INTERNET
APPLICATIONS
2,560.00
Custom Modifications
FATPOT C4D2CAD
1
CAD-PROJ-MGNT
INTERFACE
3,840.00
1
CAD-PROF-ADD-IMPL
ADDITIONAL IMPLEMENTATION PROFESSIONAL SERVICES
2,800.00
MAS ALARM MONITORING SYSTEM
1
CAD-PROJ-MGNI-
INTERFACE
3,840.00
1
CAD-PROF-ADD-IMPL
ADDITIONAL IMPLEMENTATION PROFESSIONAL SERVICES
2,800.00
OCATS/ELETE INTERFACE
1
RMS-PROJ-MGM
PROJECT MANAGEMENT FOR OCATS/CLETS INTERFACE
5,120.00
1
RMS-PROF-ADD-IMPL
ADDITIONAL IMPLEMENTATION PROFESSIONAL SERVICES
1,400.00
COPUnk WARRANT QUERY
1
RMS-PROJ-MGNI-
PROJECT MANAGEMENT FOR COPUnk INTERFACE
3,840.00
1
RMS-PROF-ADD-IMPL
ADDITIONAL IMPLEMENTATION PROFESSIONAL SERVICES
2,800.00
Conversions
1
CAD -PROF -ADD
CAD CONVERSION
16,800.00
1
RMS -PROF -ADD
RMS CONVERSION
106,500.00
11 RMS -PROF -ADD
ADDITIONAL PROFESSIONAL SERVICES -RMS INSTALLATION
AND IMPLEMENTATION
14,080.00
Pay Agency related Services
Property and Evidence Bar Coding Hardware
1
TCH-INSTALL-BRCD
Implementation Services far Bar Coding Hardware
700.00
Third Party Hardware, Software and Services
1
TCH-INSTALL-ONSITE
On -Site Installation for Application Servers
1,400.00
TOTAL SERVICES FEE:
1 $181,120.00
1 $ 123,360.00 1 $168,200.00 $ 114,740.00 $135,900.00
Qty
Part #
Custom Modifications
Fee
1
RMS-CUST-MOD
RMS CUSTOM MODIFICATION - OCATS/CLETS INTERFACE
$ 51,500.00
1
RMS-CUST-MOD
CAD CUSTOM MODIFICATION - MAS ALARM MONITORING
SYSTEM
15,000.00
1
RMS-CUST-MOD
CAD CUSTOM MODIFICATION - FATPOT CAD2CAD
25,000.00
1
RMS-CUST-MOD
RMS CUSTOM MODIFICATION - COPLink WARRANT QUERY
10,000.00
30
THP-MS-VISIO
Custom Modifications Fees
$101,500.00
Notes to Services Table:
' Pricing is a good faith estimate based on the information available to SunGard Public Sector at the time of
execution of this Agreement. The total amount that Customer will pay for these services (i.e., the "TOTAL
SERVICES FEE") will vary based on the actual number of hours of services required to complete the services. If
required, additional services will be provided on a time and materials basis at hourly rates, billed at 0.25 hour
(15 minute) increments, equal to SunGard Public Sector's price rates for the services at issue as specified
herein. Hourly rates indicated below are only for time that SunGard Public Sector's employees are actually
performing work or a service for Customer. SunGard Public Sector shall not bill Customer for any travel time
(i.e.: time spent in transit between a SunGard Public Sector facility and Customer's facility or between
Customer's facilities).
Project Management: $160/per hour
Training (onsite):$160/per hour
Training (web/remote): $135/per hour.
Installation/implementation: $175/per hour.
Data Conversion and Custom Modifications: $200/per hour or $1,600 per day.
Other Professional Services: $160/per hour or $1,280 per day.
The above rates for additional services are not subject to change for a period of twelve (12) months from the
Execution Date.
2 Travel and living expenses are additional and will be billed monthly as SunGard Public Sector renders the
services.
3 See Statements of Work attached hereto as Exhibits 4-6 (Custom Modifications).
PAY AGENCY PRODUCTS':
Qty.
Part#
Pay Agency Products
Hardware tip
Software
Component Systems
$ 449,428.00
Property and Evidence Bar Coding Hardware
824,820.00
1
HWR-P&E-HWRKIT
P&E Bar -Coding Kit
$ 2,346.00
Third Party Hardware, Software and Services
1
THP-PAGEGATE
PageGate Network Paging Software
565.00
30
THP-MS-VISIO
Microsoft Visio 2010 Standard Edition
5,820.00
Pay Agency Products Totals
$ 8,731.00
Notes to Pay Agency Products Table:
' Actual shipping charges are additional and will be due upon delivery.
SUMMARY OF COSTS
Price
Component Systems
$ 449,428.00
Services (including Custom Modifications)
824,820.00
Pay Agency Products
8,731.00
Tota 1
$1,282,979.00
APPLICABLE TAXES ARE NOT INCLUDED IN THIS EXHIBIT 1, AND, IF APPLICABLE, WILL BE ADDED
TO THE AMOUNT IN THE PAYMENT INVOICE(S) BEING SENT SEPARATELY TO THE CUSTOMER.
The amounts noted above shall be payable as follows:
License Fee: 100% on the Execution Date.
Project Management: To be billed at a flat monthly rate for eight months commencing on the Execution Date.
Training Fees: On invoice, as incurred.
Professional Services Fees: On invoice, as incurred.
Conversion Fees: On invoice, as incurred
Custom Modification Fees: 25%% on the Execution Date; 75% on Acceptance (See SOW Exhibits 4-6)
Implementation Services Fee: 25% on the Execution Date;, and 75% upon Customer's written acceptance of
SunGard Public Sector's implementation of all Software on Customer's Equipment.
Customer will notify SunGard Public Sector in writing of its acceptance or non-acceptance of the Implementation
service within thirty (30) days after receipt of invoice. If customer fails to give written notice within the specified
timeframe, the services will be deemed accepted. Any notice of non-acceptance must be based solely upon
non-performance in accordance with the provisions of Section 4. Services.
Pay Agency Products Hardware & Software Fee: 100% on the Execution Date
EQUIPMENT: Host(s) or client server configuration(s) and/or combinations of host(s) and client server
configuration(s) within the United States of America for which SunGard Public Sector supports the Software.
Customer acknowledges that certain Component Systems of the Software may require specific host or client
configurations. Customer, as soon as reasonably practicable, will provide a detailed written description of the
Equipment so that SunGard Public Sector can confirm that it is a configuration on which SunGard Public Sector
supports use of the Software.
NOTICE: To use any of the Software, Customer must also obtain, install on the Equipment and maintain
SunGard Public Sector -supported versions of certain software products and software/hardware peripherals. By
this notice, SunGard Public Sector is advising Customer that Customer should consult with its SunGard Public
Sector Professional Services representative to obtain a written listing of such necessary software products and
software/hardware peripherals. General Project Conditions are as follows:
GENERAL PROJECT CONDITIONS
General Project Conditions - Applies to Entire Project
Item 1: This Agreement is based on the assumption that a Windows 2000 or higher
Domain is already in place and functional. If this is not the case, the Customer is
required to provide all necessary equipment and services for such implementation.
Item 2: The Customer shall provide a certified TCP/IP network with all communications
equipment and any other required components. The cabling of this network,
installation of punch down panels, hubs, routers, etc. will be the responsibility of the
Customer. Additionally, the Customer is responsible for acquiring software that is
needed for monitoring and maintaining the network.
Item 3: SunGard Public Sector always recommends the highest performance connection
for all LAN and WAN connections. Listed below are SunGard Public Sector's
recommendations in order of highest throughput:
a. 1 Gb CAT5 (LAN) or Fiber (WAN)
b. 100 Mb CAT5 (LAN) or Fiber (WAN)
c. 10 Mb CAT5 (LAN) or Fiber (WAN)
d. Line of Site Technology
Item 4: If applicable, all RMS/JMS Workstations must be connected to a 10 Mb/sec or
faster TCP/IP LAN. SunGard Public Sector recommends a 100 Mb/sec Switched LAN
for optimum performance.
Item 5: If applicable, all CAD Workstations must be connected to a dedicated 100 Mb/sec
switched TCP/IP LAN.
Item 6: The Customer is responsible for the physical placement of all CAD and/or
RMS/JMS workstations and certifying that they are operational on the Customer's
network. SunGard Public Sector will load our CAD and/or RMS/JMS software on up
to five (5) CAD and/or RMS/JMS workstations and train the Customer on the loading
process.
Item 7: SunGard Public Sector's CAD Application Software interfaces with the E911
telephone switch via an RS -232 Serial Cable. The Customer must provide this cable
(with accurate pin -outs) to connect their E911 ALI Controller's CAD Port to the
SunGard Services Workstation's serial port. The maximum length of this cable is 50
feet. In the event that a single CAD Server is servicing multiple communication
centers (one CAD Server and multiple E911 ALI sources), a SunGard Public Sector
Services Workstation will be required for each PSAP for proper ALI functionality. The
Customer must also provide SunGard Public Sector with accurate ALI interface data
formats from their E911 Vendor.
Item 8: In acquiring SunGard Public Sector's Message Switch and Mobile Software, the
Customer is responsible for all of the associated costs for wireless, WAN and LAN
communication with the local provider/State/NCIC networks. This may include the
following:
i. Dedicated Line
ii. Any encryption to meet State and FBI requirements
iii. DSU to State
iv. Any wireless carrier charges and setup
v. Any installation Charges
vi. Recurring charges or costs
vii. Surcharges by the State
Item 9: The Customer shall implement an Uninterruptible Power Supply (UPS) system for
all servers and all CAD workstations. This can be at the machine level or at the site
level. SunGard Public Sector recommends the use of an enterprise level Master UPS
and external generator for full power backup.
Item 10: SunGard Public Sector software is designed for use with laserjet printers for report
output in order to utilize the wider margins available. Report output on non -laser
printers (inkjet, dot-matrix, etc.) may be adequate, but is not guaranteed by SunGard
Public Sector.
Item 11: Virtual Environment Platform
Infrastructure Overview.
The server hardware may be made up of physical servers, virtual servers (using
VMware ESX), or a combination of the two, provided, however, that following
conditions apply.
Customer and VMware are responsible for selecting the appropriate VMware
application software and solution.
VMware supports a set of certified operating systems and hardware. Customer and
VMware are responsible for any interactions and/or issues that arise at the hardware
or operating system layer as a result of their use of VMware.
The use of a VMware virtual machine adds software overhead, which may impact
performance or scalability. Any statements made by SunGard Public Sector on
expected product performance on a hardware platform cannot be interpreted to apply
to a virtual machine running on the same hardware platform. Customer must allocate
at least an equivalent amount of virtualized resources to the OSSI systems in order to
address performance issues. The VMware organization can provide information on
how to tune your environment to maximize the performance within a virtual
machine. If a performance issue is reported, the VMware layer, as well as the
software, will be suspect in the research. Any research required on the VMware
performance will be the responsibility of the Customer.
SunGard Public Sector will use commercially reasonable efforts to investigate
potential issues with OSSI software running in conjunction with VMware. Where
issues are confirmed to be unrelated to the VMware software, SunGard Public Sector
will support its software in a manner that is consistent with support provided when
that software is running natively under the host operating system.
Required and/or optional software vendors may not support VMware software. These
vendors may require the issue to be reproduced independently from VMware
software.
Long Descriptions
Part Number: CAD -SITE
Description: BASE COMPUTER AIDED DISPATCH SYSTEM - SITE LICENSE TO INCLUDE;
CAD -SITE - BASE COMPUTER AIDED DISPATCH SYSTEM
CAD -CON - ADDITIONAL CAD CONSOLE LICENSE
CAD-MAPD - ADDITIONAL CAD MAP DISPLAY LICENSE
MCT -AVL -CAD - CAD CLIENT AVL LICENSE
MCT -MIS - LAN CLIENT LICENSE FOR MESSAGE SWITCH
CAD -MRM - CAD RESOURCE MONITOR DISPLAY LICENSE
Long Description: BASE COMPUTER AIDED DISPATCH SYSTEM TO INCLUDE SITE LICENSE FOR:
CAD -SITE - BASE COMPUTER AIDED DISPATCH SYSTEM
CAD -CON - ADDITIONAL CAD CONSOLE LICENSE
CAD-MAPD -ADDITIONAL CAD MAP DISPLAY LICENSE
MCT -AVL -CAD - CAD CLIENT AVL LICENSE
MCT -MIS - LAN CLIENT LICENSE FOR MESSAGE SWITCH
CAD -MRM - CAD RESOURCE MONITOR DISPLAY LICENSE
COMPUTER AIDED DISPATCH BASE INCLUDES:
Single -Jurisdictional CAD for Police, Fire, and/or EMS
Call Taking and Dispatching Functions
Tabular Geo -File Subsystem (without maps)
Business and Sites Subsystem
Unit Recommendation Subsystem
Premise/Alert and Hotspots Subsystems
Part Number: CAD -CON -T2
Description: ADDITIONAL CAD CONSOLE LICENSE
Long Description: An additional license, in addition to the number of console licenses in the base CAD system, is required for each call
taker and dispatch console/workstation to operate the CAD system.
Part Number: CAD -MAP -T2
Description: FIRST CAD MAP DISPLAY AND MAP MAINTENANCE SOFTWARE LICENSE
Long Description: First OASIS Map Display and Map Maintenance Software License for a CAD Workstation Includes:
Pin Mapping of Calls for Service Data
Map Editing and Maintenance software (training not included)
Map Display for One Workstation
This does not include any GIS data, related attribute data, ortho photography or digitizing services. Should the Customer elect to
maintain their maps with OASIS, they should use this license exclusively as a map editor and not as a CAD display license. Therefore,
another CAD Map Display license would be required for the first CAD workstation.
Part Number: CAD-MAPD-T2
Description: ADDITIONAL CAD MAP DISPLAY LICENSE
Long Description: An additional license, in addition to the number of map console licenses in the base CAD system, is required for each
additional call taker and dispatch console/workstation to display maps with the CAD system. Each license represents one workstation,
not concurrent user.
Part Number: MCT -AVL -CAD -T2
Description: CAD CLIENT AVL LICENSE
Long Description: SunGard OSSI's Automatic Vehicle Locator (AVL) software for the CAD workstation allows the communicator to
view/track/find mobile units in the field. This product requires that the customer purchase maps.
Part Number: CAD -E911 -T2
Description: E911 INTERFACE MODULE
Long Description: The E911 Interface allows CAD to communicate to the E911 controller's ANI/ALI serial port.
The Customer must provide an RS232/serial cable (with accurate pin -outs) from their E911 ANI/ALI controller's CAD port to the CAD
server's serial port. The Customer must also provide SunGard with accurate ANI/ALI interface data formats from their E911 vendor that
defines the data stream characters and their stop and start positions.
Part Number: MCT -MIS -T2
Description: LAN CLIENT LICENSE FOR MESSAGE SWITCH
Long Description: A client license is required for each CAD, RMS or JMS workstation connected to the Customer's LAN or WAN to
access SunGard Message Switch.
The Message Switch Client provides the following functions:
Workstation -to -workstation messaging
Mobile -to -workstation messaging (if mobile applications are licensed)
SunGard's standard State/NCIC queries
Part Number: CAD -MRM -T2
Description: CAD RESOURCE MONITOR DISPLAY LICENSE WITH MAPS
Long Description: CAD Resource Monitor (CRM) with maps is a limited read only version of CAD that allows the Customer to view CAD
activity and various calls for service reports. CRM requires that the workstation be connected to minimally a 100 MB LAN. The quantity
of one (1) means one workstation software license. To have this product with mapping functionality, base CAD maps must be operational
with the CAD System.
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Part Number: MAP -CONVERTER
Description: MAP CONVERTER SOFTWARE
Long Description: This software converts ESRI based map data to a format useable by SunGard's product line.
Part Number: CAD-INT-C2C
Description: CAD 2 CAD
Long Description: The C2C (CAD to CAD) module is designed to transfer events between two independent CAD systems. This is a
powerful feature for a dispatch center that is handling an event and needs to route the event to another dispatcher center for action.
In addition to call routing, other features of C2C include:
Notification of completed transfer.
Notification of transferred call dispatched.
Notification of failed call transfer if the recipient's C2C system is down.
Notification of Nature Code change by originating agency.
Transfer of remarks between C2C events.
Relay of ProQA summary information (if used).
Notification of ProQA response upgrades or downgrades.
As a result of the functionality listed above, C2C creates a virtual single site dispatch center allowing for calls to be routed and notes
added as if everyone was using one CAD system.
This product requires TCP/IP connectivity between the respective Customers. This connectivity is the responsibility of each participating
Customer. If a non -dedicated TCP/IP connection is chosen (i.e. internet connectivity), then a VPN solution is highly recommended for
security reasons. All firewall and VPN connectivity between the Customers are the responsibility of the participating Customers.
Part Number: CAD -INT -SPF
Description: SUNPRO FIRE INTERFACE
Long Description: SunGard supports interfacing with Aether Systems SunPro Fire Software@. CAD will create several different files for
each fire call that is entered and cleared in CAD. Once these tables are deposited, SunPro® will be responsible for reading the files and
utilizing the data within the SunProO package.
"'Any costs required by Fire Central for this interface are the responsibility of the customer and have not been included in SunGard's
pricing.—
Part Number: CAD -INT -TS
Description: TELESTAFF INTERFACE
Long Description: CAD offers the ability to interface with the PDSI TeleStaffTm scheduling product. TeleStaffTm is designed as an
automated scheduling solution for clients having simple to very complex scheduling requirements. This is an optional add-on interface for
CAD that is purchased by the client. Sungard's interface uses information from imported TeleStaffTT" files to automatically roll units on -
duty and off-duty within CAD without user intervention. TeleStaffTm files are single Comma -Separated Value (CSV) files that contain all
staffing for a particular date. This file will be named for the calendar date that it represents (i.e. 2004-01-02.csv).
"'Any costs required by Fire Central for this interface are the responsibility of the customer and have not been included in SunGard's
pricing.—
Part Number: CAD-INT-MOSCAD
Description: CAD INTERFACE TO MOSCAD
Long Description: SunGard has developed an interface between CAD and Motorola's MOSCAD fire station alerting system.
The MOSCAD module is designed to integrate with Motorola's MOSCAD Station Alerting System. When connected to MOSCAD, the
CAD system will automatically pass station and zone codes to MOSCAD that will result in MOSCAD activating and sending the alert to
the appropriate station and zone destinations.
In addition to alerting the stations and zones, text messages containing response information can also be forwarded to printers located at
each responding station.
Features of the MOSCAD module include:
Automatic passing of station and zone code to MOSCAD
Automatic printing of dispatch information if this option is available through MOSCAD
Automatic En Route status update in CAD upon receiving a positive station response message after dispatching an event
Automatic notification inside of CAD when a communications failure is detected between MOSCAD and remote station(s).
Automatic notification inside of CAD when a communications failure is detected between MOSCAD and the MOSCADSERV
processor.
The Customer must purchase from Motorola all MOSCAD applications and related hardware.
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Part Number: CAD -RR -T2
Description: RIP AND RUN PRINTING/FAXING MODULE
Long Description: The Rip and Run module allows for remote call notification reports (network printing, faxing, and email) at Fire/EMS
stations. When units are dispatched, the station receives a Dispatch Report that includes location, nature, x -streets, call taker notes,
premise alerts, street notes, medical priority level, etc. When all units clear the call, each station dispatched will automatically receive a
CAD Event Report containing the full radio and event log for the call.
For printing, the Rip and Run module requires each printer to be a network laser printer compatible with Windows 2000 or higher OS.
Faxing requires a dedicated phone line, fax machine, and WinXPMAN2003 faxing services. Emailing requires that the machine running
the Rip and Run application be configured by the customer for Email support. Stations can be configured for either network printing,
faxing or emailed reports.
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Part Number: CAD -PG -T2
Description: ALPHA NUMERIC PAGING MODULE
Long Description: The Alpha -Numeric Paging module is designed to automatically send an alphanumeric page to responding units upon
dispatch. Our paging module supports the ability to send individual personalized messages to specific pagers directly from CAD. This
module supports group paging. For example, a volunteer fire station will need to have a single group Pager Identifier Number (PIN) set
up that will alert all firefighters for that specific station.
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Part Number: CAD -INT -PG
Description: CAD INTERFACE TO PAGEGATE
Long Description: SunGard's interface to NotePage, Inc.'s PageGate software allows the CAD Paging module to interface with the
PageGate third party product. PageGate allows multiple paging service providers. This does not include the license fees (PageGate &
ASCII Command Line interface) for the PageGate software.
Part Number: CAD -PROF -ADD -TECH
Description: ADDITIONAL TECHNICAL PROFESSIONAL SERVICES -HARDWARE AND TECHNICAL SERVICES
Long Description: Up to 20 days of technical implementation services including:
Temporary HW server implementation (4 days)
Migration of temporary data environment (2 days)
Production HW server implementation (1 day)
Technical project consulting (5 days) (Troubleshooting, go live prep, post go live review)
On-site Go Live Support (1 @ 4 days)
Assist with Mock go live (2 days)
Planning, Discovery, and Project Kick-off (2 days)
Part Number: CAD-PROF-ADD-IMPL
Description: ADDITIONAL IMPLEMENTATION PROFESSIONAL SERVICES -CAD INSTALLATION AND IMPLEMENTATION
Long Description: Up to 53.5 days of services related to installation and implementation of ONESolution CAD, including:
Temporary environment base CAD install (1 day)
Production CAD and CAD Resource Monitor application installation and initial configuration (1.5 days)
CAD standard and custom interface installation and implementation (12 days)
Assist with testing and validation of converted data (1.5 days)
CAD planning, discovery, and project kick-off (2 days)
CAD build assist (5 days -4 days on-site, 1 day of preparation and follow-up)
Conduct 3 remote data audits and system reviews (5 days)
Set up and configure 5 CAD workstations (1 day)
Mock Go Live assistance (2 days)
On-site Go Live Support (3 resources --AIC and 2 trainers-- @ 4 days)
Remote Application configuration and advisory consulting assistance (10 days)
Go Live Preparation and post go live implementation close-out Assistance (2 days)
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Part Number: CAD-MAP-CONV
Description: MAP BASED GEOFILE GENERATION
Long Description: Geo -File Generation
Up to 9 days of service for implementation of maps, including:
Minimum of 3 map data audits/reviews (3 days)
Part Number: CAD-TRN-CORE
Description: CORE TEAM SYSTEM ORIENTATION
Long Description: Build team orientation. Two SunGard resources, each for 3 classroom days plus one day of preparation/follow-up
Part Number: CAD-MNT-TRN
Description: CAD MAINTENANCE TRAINING
Long Description: Training for key personnel and system administrators (4-6 people max.) responsible for system configuration (including
setting codes to reflect agency business practices) and maintenance. Class duration = up to 4 days plus one day of preparation/follow-
up.
Part Number: CAD -PROF -ADD
Description: CAD POWER USER TRAINING
Long Description: Hands-on training on ONESolution CAD for key personnel intended as "go -to" product esperts. 4 classroom days plus
1 day of SunGard trainer preparation and follow-up.
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Part Number: CAD -PROF -ADD
Description: CAD ADDITIONAL SA TRAINING
Long Description: Up to one day of training focusing on review of CAD security and System Options/Preferences.
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Part Number: CAD-USR-TRN
Description: CAD USER TRAINING
Long Description: Hands-on training on ONESolution CAD for 911 operators. 4 classroom days, plus one day of preparation and follow-
up. 10 participants maximum.
Customer is responsible for providing, setting up, and testing appropriate computer classroom environment.
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Part Number: RMS-WEB-TRN
Description: RMS WEB -BASED TRAINING
Long Description: On-site instructor -led training, one session of up to 4 hours focusing on demonstration of CAD Resouce Monitor.
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Part Number: CAD-PGL-TRN
Description: CAD FOLLOW-UP TRAINING
Long Description: Four post go live end-user training refresher days. Also includes one day of SunGard trainer preparation and follow-
up. 10 participants maximum per class.
Part Number: CAD-PROJ-MGNT
Description: CAD PROJECT MANAGEMENT
Long Description: CAD project management includes professional services from SunGard for project coordination and project
management. The project management fee also includes coordinating with the Customer's project manager all SunGard related
deliveries such as application software, implementation services, and scheduling of SunGard's resources with the Customer.
Part Number: RMS -BASE -SITE
Description: BASE RECORDS MANAGEMENT SYSTEM - SITE LICENSE
Long Description: BASE RECORDS MANAGEMENT SYSTEM - SITE LICENSE TO INCLUDE:
BASE RECORDS MANAGEMENT SYSTEM - SITE LICENSE TO INCLUDE:
RMS -BASE - BASE RECORDS MANAGEMENT SYSTEM
RMS -BAR -HOST- BAR CODING
RMS -ACCIDENTS
RMS-NTF - NOTIFICATIONS
RMS -MAP - MAP DISPLAY AND PIN MAPPING
RMS -ASSET - ASSET MANAGEMENT
RMS -BIKE - BIKE REGISTRATION
RMS-DOCSCAN - DOCUMENT SCANNING
RMS -LINK - LINK ANALYSIS
RMS-P&E - PROPERTY AND EVIDENCE
RMS -FELONY REGISTRATION
RMS -CRIME STOPPERS
RMS -GANG TRACKING
RMS -INTELLIGENCE
RMS -PROFESSIONAL STANDARDS (IA)
RMS-RSW - RESIDENTIAL SECURITY WATCH
RMS -TRAIN -TRAINING
RMS -CA - CRIME ANALYSIS
RMS -CRIME ANALYSIS PLUS
RMS -CFS - CALLS FOR SERVICE
RMS-SOFF - SEX OFFENDER
RMS-FLMAINT - FLEET MAINTENANCE
RMS -WIZ -BASE -ACCIDENT WIZARD
RMS-QTRMSTE R-QUARTERMASTE R
RMS -BASE LICENSE INCLUDES:
Incident/Offense Module
CrimeMatch Reporting
Arrest Module
Warrants Module
UCR Property Management
Master Name Module
Master Vehicle Module
Master Location Module
Case Management Module
Daily Bulletin
Employee Demographics Module
Off Duty Employment Tracking Module
Standard Traffic Citation Module
Standard Traffic Warning Module
Miscellaneous Cash Receipts Module
State Specific IBR or UCR Reporting Module
Field Contact Module
Part Number. RMS -BAR HOST -T9
Description: BAR CODING SERVER LICENSE WORKSTATION
Long Description: Bar -Coding Host allows client to communicate to host server and the Property and Evidence module.
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Part Number: RMS -ACCIDENT -T9
Description: BASIC ACCIDENT MODULE WORKSTATION
Long Description: The Accident module provides the ability to capture basic crash -related data elements and crash diagrams from
accidents and replicate the information to the primary state specific form for printing.
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Part Number: RMS-NTF-T9
Description: NOTIFICATION MODULE WORKSTATION
Long Description: The Notification module allows a user to create system rules that will notify a list of recipients when certain data -elated
activities have occurred within RMS. Such activities might include a person viewing a record, changing a specific data element on a
record, or entering a new record into the system. Along with an optional audible alert, notification 'hits' will be displayed on the recipients'
desktop at login and at user defined intervals during the user session. This module requires an additional day of training.
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Part Number: RMS -MAP -T9
Description: RMS MAP DISPLAY AND PIN MAPPING LICENSE WORKSTATION
Long Description: Provides the ability to pin map locations from SunGard's PISTOL Records Management System searches and view
multiple layers. Requires Mapping Geo -file generation and a license of the first map view. This requirement may be filled by mapping
from CAD.
Part Number: RMS -ASSET -T1
Description: ASSET MANAGEMENT MODULE WORKSTATION
Long Description: Enables an agency to enter and track equipment assignment, inspections and maintenance records.
Part Number: RMS -BAR -CLIENT -T9
Description: BAR CODING HAND-HELD CLIENT LICENSE - EACH WORKSTATION
Long Description: SunGard's Bar-coding Client Software allows for the following business functions within the Property & Evidence
module: Batch processing, including transfers, dispositions, chain of custody transactions and inventory functions. License is per
workstation.
Part Number: RMS -BIKE -T1
Description: BIKE REGISTRATION MODULE WORKSTATION
Long Description: This module tracks the registration of bicycles with the agency. This module tracks owner, the physical description of
the bike, agency issued registration number, serial number and OAN and other relative information.
Part Number. RMS-DOCSCAN-T1
Description: DOCUMENT SCANNING AND STORAGE WORKSTATIONS
Long Description: Allows the Customer to scan documents using a SunGard approved scanner and store the image associated with the
currently viewed SunGard record. The stored document will allow areas to be marked confidential and blocked from view; "sticky notes"
may also be added. SunGard will provide a list of supported scanners at the request of the agency.
Part Number: RMS -LINK -T4
Description: LINK ANALYSIS MODULE
Long Description: The Link Diagramming Analysis module allows investigators and crime analysts to construct and view diagrams of RMS
data. Users of this module can easily export Names, Incidents, Vehicles, etc. to a graph where the Link Analysis Engine optimizes the
objects and their relationships for analysis and viewing. While this module is tightly linked with RMS functionality, this tool can also act as
a stand alone case analysis or brainstorming tool, placing valuable information in a structured format for presentation to others with better
organization than manual methods.
Part Number: RMS-P&E-T1
Description: PROPERTY AND EVIDENCE MODULE WORKSTATION
Long Description: Includes software to track and keep inventory of property stored in an evidence environment. The software is bar code
compliant; however, bar code software and hardware are available separately.
Part Number: RMS-P2P
Description: POLICE TO POLICE INTERNET DATA SHARING
Long Description: SunGard's Police to Police (P2P) application is a browser -based solution that enables public safety agencies to share
information from their Records Management System while maintaining complete control over their own RMS.
Currently, this functionality includes:
Base Name Query
Base Incident Query
Base Pawn Query
Base Vehicle Query
Base Property Query
Mugshots with Line-ups
Basic first -level involvements plus detail page views of many involvements
Each Site must provide the following:
Each site must have a firewall that is approved by SunGard.
Each site must have a constant Internet connection to a Windows 2000 Workstation or server (minimum 256kbps
Bandwidth), not a dial-up to host their data.
Each site must provide PCAnywhere access to the desktop of the server above for SunGard to support via the Internet.
Part Number: RMS-RSW-1-1
Description: RESIDENTIAL SECURITY WATCH MODULE WORKSTATION
Long Description: This module records residential establishments or other locations that need special monitoring. The results of officer's
patrol activities are recorded for each special location. Module interfaces with SunGard's CAD System to notify Communicator of existing
active Residential Security Check at a particular location.
Part Number: RMS -TRAIN -T1
Description: TRAINING MODULE WORKSTATION
Long Description: The Training module records employees' training history within the agency, including courses taken, earned
certifications, including re -certification tracking, and earned titles.
Part Number: RMS -CA
Description: CRIME ANALYSIS MODULE
Long Description: The Crime Analysis module provides the ability to pin map events from one or more RMS application modules
simultaneously and identify high crime areas within defined geographic regions. This product includes forecasting and time series tools.
These features will provide agencies with powerful investigative information that can save personnel hours and assist in identifying
resource deployment strategies based upon historical events.
Site license for Crime Analysis (pin mapping multiple modules, Time Analysis and ComStat).
Part Number: RMS-CAPLUS
Description: CRIME ANALYSIS PLUS
Long Description: Crime Analysis module that combines data from both CAD and RMS. CA Plus allows Crime Analysts to perform
predictive future -crime analysis, identify high crime areas, pin -map events, and eliminate hours of research and mapping. Designed to
download, view, and analyze incidents from CAD and RMS, Crime Analysis Plus features easy-to-use navigation, analysis tools, pattern
librarian, and time slice function.
Part Number: RMS -CFS -T1
Description: CALLS FOR SERVICE MODULE WORKSTATION
Long Description: The Calls for Service module allows users to enter and maintain records for service events within the agency.
Information includes call date/time, nature code, location, dispatch, arrival, and clear times, clear times, and responding unit(s).
Part Number. RMS-FLMAINT-T1
Description: FLEET MAINTENANCE MODULE
Long Description: This module is used to record and report on scheduled and sporadic maintenance done on the agency's vehicle fleet
Part Number: RMS-SOFF-T1
Description: SEX OFFENDER MODULE
Long Description: This non -state specific module allows for the registration and agency reports of sex offenders. It allows for various
classification levels and various re -registration rules.
Part Number: RMS -WIZ -BASE
Description: ACCIDENT WIZARD BASE SERVER LICENSE
Long Description: This provides the Accident Drawing Wizard Server License. This module is required to provide the ability to use the
wizard on any workstation, mobile or on the LAN.
Part Number: RMS -WIZ -CLIENT -T9
Description: ACCIDENT WIZARD WORKSTATION LICENSE
Long Description: This provides the Accident Drawing Wizard per workstation license. Visio 2003 standard edition or higher is required
on each workstation or laptop.
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Part Number: RMS-CRST-T1
Description: CRIME STOPPERS MANAGEMENT MODULE
Long Description: This module gives the ability to track narrative tip information as well as associate an unlimited number of master name
records and related vehicles, associated with the tip. The module interacts with SunGard's standard involvement subsystem for names
entered as a related name to the Crime Stoppers record.
The module also provides the following:
Ability to track payments made to Crime Stopper informants and track the number of cases that were cleared from a specific tip, including
a breakdown of the number of felony and misdemeanor arrests made from the tip.
Ability to track which agency/unit the tip has been referred to for follow up.
Ability to generate seven summary reports based upon Crime Stoppers data such as: Crime Stoppers Monthly Report, Crime Stoppers
Referral Listing, Summary by Nature of Call, etc.
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Part Number: RMS -FR -T1
Description: FELONY REGISTRATION MODULE
Long Description: The Felony Registration module participates in the name alert subsystem of RMS and MFR. This module is not state
specific for all states.
Part Number: RMS -INTELLIGENCE -T1
Description: INTELLIGENCE MODULE
Long Description: The RMS Intelligence module allows tracking of a master intelligence investigation and associate multiple activities
associated with the master investigation. Activity records accommodate activity types such as surveillances, drug buy/sales, etc. Each
activity contains related names, vehicles, and master phone database entries. Intelligence participates in the notification subsystem,
system attachments, and the involvement subsystem. Enhanced security exists ,hiding involvement summary from users not authorized
to access the Intelligence module components.
Part Number: RMS -GANG -T1
Description: GANG TRACKING MODULE
Long Description: The Gang Tracking module collects names and information associated with the various gangs, including members,
associates, and locations. This module also has the capability to separately record gang activity and events. The module comes with a
Gang Dashboard, allowing the user to visualize gang members and related activities.
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Part Number: RMS -PSD -T1
Description: PROFESSIONAL STANDARDS (INTERNAL AFFAIRS) MODULE
Long Description: The Professional Standards (Internal Affairs) module (PSD) allows the Customer to track civilian and sworn individuals
involved in professional standard investigations. The module allows categorization for all types of PSD investigations and provides
specific data collection tools for Use of Force, Vehicle Pursuits, and Traffic Accidents involving departmental vehicles. The module
provides a high level of security, including the encryption of key data within the Customer's relational database.
Part Number: RMS-QTRMSTR-T1
Description: QUARTERMASTER MODULE
Long Description: The Quartermaster module facilitates tracking inventory maintenance for agency definable property items issued by the
agency. The module has both an inventory maintenance component and an ordering user interface, allowing individual officers to request
specific equipment needs. Inventory items may include disposable (or issue -once) items such as t -shirts and other clothing items or
returnable, serialized property items such as weapons, bullet proof vests, etc. The module utilizes bar code technology to facilitate the
order filling process, generate reports on items at or below reorder point, track historical inventory issuance per item, and track preferred
vendor information for each item. SunGard's Barcoding licensed separately.
Part Number: RMS-PROF-ADD-IMPL
Description: ADDITIONAL PROFESSIONAL SERVICES -RMS INSTALLATION AND IMPLEMENTATION
Long Description: Up to 52 days of services related to installation and implementation of ONESolution RMS, including:
Temporary environment base RMS install (1 day)
Initial RMS installation and configuration (1 day)
Crime Analysis Plus Installation (3 days)
RMS planning, discovery, and project kick-off (2 days)
Conduct -3 data audits and system reviews (5 days)
Lead assisted build (5 days --4 days on-site, 1 days of SunGard preparation and follow-up)
Assist with testing and validation of converted data (5 days)
On-site Go Live Support (2 resources --AIC and Trainer-- @ 4 days)
Remote application configuration and advisory consulting assistance (15 days)
P&E and Quartermaster barcoding install (2 days)
Go Live preparation and Implementation Close-out Assistance (3 days)
Mock Go Live (2 days)
Part Number: RMS-MNT-TRN
Description: RMS MAINTENANCE TRAINING
Long Description: Training for system administrators and key personnel (4-6 people max.) responsible for system configuration (including
setting codes reflecting agency business practices) and maintenance. Topics include selecting application settings and building code
tables.
Class duration = up to 4 days plus one day of preparation/follow-up.
SunGard recommends scheduling this training at company headquarters in High Point, NC. If Customer requests on-site training, the
Customer is responsible for setting up a suitable training environment following guidelines provided by SunGard.
Part Number: RMS-USR-TRN
Description: RMS USER TRAINING
Long Description: RMS User training for key personnel. 4 classroom days plus 1 day of SunGard trainer preparation and follow-up.
Part Number: RMS -PROF -ADD
Description: RMS POWER USER TRAINING
Long Description: RMS User training for key personnel. 4 classroom days plus 1 day of SunGard trainer preparation and follow-up.
Part Number: RMS-DET-TRN
Description: RMS TRAINING FOR INVESTIGATORS
Long Description: Two 2 -day RMS User training classes focusing on Case Management, Investigator Dashboard, and other tools used by
investigators. Also includes 1 day of trainer preparation and follow-up.
Part Number: RMS-OVR-TRN
Description: RECORDS MANAGEMENT SYSTEM OVERVIEW TRAINING
Long Description: Two 2 -day RMS overview training classes for administrative and/or specialty module users. Also includes one day of
SunGard trainer preparation and follow-up. Maximum participants = 10
Part Number: RMS-ADD-TRN
Description: RMS ADD-ON MODULE USER TRAINING
Long Description: RMS Add-on Modules and Course Durations (in days):
Doc Scanning (.5 days)
CA (.5)
Link Analysis (1 day)
Accident (.5)
Notifications (.5)
Asset Management (.5)
Sex Off (.5)
Bike (.5)
RSW (.5)
Training (.5)
Map Display and Pin Mapping (.5)
P&E (1 day)
Calls for Service (.5)
Fleet Maintenance (.5)
Crime Analysis Plus (2.5)
Crime Stoppers (.5)
Felony Registration (.5)
Intelligence (.5)
Professional Std. (1.5)
Gang Tracking (1)
Quartermaster (1)
Part Number: RMS-PGL-TRN
Description: RMS POST GO LIVE REFRESHER TRAINING
Long Description: Four one -day post go live refresher training classes on RMS. Also includes one day of SunGard trainer preparation
and follow-up.
Part Number: RMS-PROJ-MGNT
Description: PROJECT MANAGEMENT FOR RMS
Long Description: Includes professional services from SunGard for management oversight and coordination with the Customer's project
management, SunGard's internal resources and any third party vendors. Includes coordinating with the customer's project manager all
SunGard related deliveries such as application software, implementation services, and scheduling of SunGard's resources with the
customer.
Part Number: MCT -BMS -SITE
Description: BASE MOBILE SERVER SOFTWARE WORKSTATIONS SITE LICENSE TO INCLUDE:
MCT -MFR -REVIEW - REVIEW MODULE FOR FIELD REPORTING
MCT-MFR-MBLN-CLIENT - MOBLAN VERSION
Long Description: BASE MOBILE SERVER SOFTWARE WORKSTATIONS SITE LICENSE TO INCLUDE:
MCT -MFR -REVIEW - REVIEW MODULE FOR FIELD REPORTING
MCT-MFR-MBLN-CLIENT - MOBLAN VERSION
Server license of SunGard's Mobile Server Software to support Mobile Units registered on the Message Switch. Mobile Server processes
all mobile inquiries to SunGard's CAD and RMS databases.
Part Number: MCT -MFR -REV -T9
Description: REVIEW MODULE FOR FIELD REPORTING WORKSTATIONS
Long Description: The Field Review Module allows officers to submit reports wirelessly (via the RF Network) for supervisor review. The
supervisor may then approve the report or deny the report and return the report (via the RF Network) to the officer for correction. Once
approved, the reports are wirelessly submitted to the agency's RMS.
This module supports up to 75 Mobile Units registered in the Message Switch (not concurrent mobile users).
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Part Number: MCT -CLIENT -T8
Description: MCT CLIENT- DIGITAL DISPATCH
Long Description: Workstation license for the application software for the mobile unit allows the unit to receive and transmit digital (silent)
dispatching, car -to -car and car -to -console messaging, premises and call information, magstripe reading (where available). It also
performs local, State and NCIC queries, and receives search information and mugshots from RMS.
Any additional hardware must be purchased separately.
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Part Number: MCT -MAP -T9
Description: MCT CLIENT - MAPS
Long Description: Provides the ability for officers to view maps, automatically display the location of a CAD event, and view multiple layers
of the same map available in CAD. Maps also allows officers the ability to pin map mobile search results.
This module is a prerequisite for SunGard's Automatic Vehicle Locator (AVL) Module.
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Part Number: MCT -MFR -OFF -T9
Description: MFR CLIENT - BASE INCIDENT/OFFENSE
Long Description: The Incident/Offense Module provides the ability for officers to enter Incident Reports, Supplement Reports and Field
Contacts on the mobile unit. Officers can also perform basic IBR or UCR edits on Incident Reports.
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Part Number: MCT-MFR-MBLN-CLIENT-T9
Description: MFR CLIENT- MOBLAN VERSION
Long Description: Provides the ability for the officer to enter Incident Reports, Supplement Reports, Field Contacts and Supervisory
Review on the agency's RMS LAN. Officers can also perform basic IBR or UCR edits on Incident Reports.
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Part Number: MCT -AVL -HOST -T9
Description: AVL SERVER HOST LICENSE
Long Description: This is the CAD Server License of SunGard OSSI's Automatic Vehicle Locator (AVL) software.
Part Number: MCT -AVL -CLIENT -T9
Description: MCT CLIENT - AVL
Long Description: SunGard OSSI's Automatic Vehicle Locator (AVL) software for the mobile computer allows the user to have a "moving
map display" in the vehicle and transmit their location back to CAD. CAD users are able to display and track vehicles equipped with
SunGard OSSI's AVL.
Part Number: MCT -MFR -ARREST -T9
Description: MFR CLIENT -ARREST
Long Description: The Arrest Module allows officers using SunGard's Mobile product to capture arrest data which is transferred to
SunGard's standard Arrest Module in RMS.
The arrest report can be printed in the car. Printer hardware is not included.
In some states, this Module does reproduce the state form and can print in the car.
Part Number: MCT -MFR -ACC -T9
Description: MFR CLIENT -ACCIDENT REPORTING
Long Description: Allows officers using SunGard's Mobile product to prepare traffic crash reports in the field. Accident diagram capability
may be added by purchasing SunGard's crash wizard and Microsoft Visio.
Part Number: MCT-PROF-ADD-IMPL
Description: ADDITIONAL PROFESSIONAL SERVICES -MOBILE APPLICATIONS (MCT,MFR) AND MESSAGE SWITCH
INSTALLATION AND IMPLEMENTATION
Long Description: Up to 39 days of services related to installation and implementation of MCT, MFR, and message switch, including:
Initial MCT installation, configuration, and Mnt. Training, install digital dispatch client (4 days)
Initial Message Switch installation and configuration (2 days)
MCT vehicle Installation (20 days - 2 resources @ 10 days each)
Initial MFR Installation and configuration (2 days)
On-site Go Live support (2 resources @ 4 days)
Post Go Live close-out assistance (1 day)
Mock Go Live (2 days)
Part Number: MCT-MNT-TRN
Description: MCT MAINTENANCE TRAINING
Long Description: Focuses on configuration of Mobile Field Reporting. 2 classroom days, 1 day of trainer preparation and follow-up.
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Part Number: MCT -PROF -ADD
Description: MCT/MFR POWER USER TRAINING
Long Description: Hands-on product instruction for power users on ONESolution MCT & MFR. 3.5 classroom days, plus one day of
preparation and follow-up. 10 participants maximum.
Customer is responsible for providing, setting up, and testing appropriate computer classroom environment.
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Part Number: MCT -PROF -ADD
Description: MCT/MFR USER TRAINING
Long Description: Hands-on product instruction on ONESolution MCT & MFR. 3.5 classroom days, plus one day of preparation and
follow-up. 10 participants maximum.
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Part Number: MCT -PROF -ADD
Description: POST GO LIVE CSO MCT/MFR TRAINING
Long Description: Post go live training for MCT/MFR. 3.5 days total plus 1 day trainer preparation and follow-up. 10 participants per
class maximum.
Part Number: MCT -PROF -ADD
Description: MCT/MFR FOLLOW-UP TRAINING
Long Description: Post go live refresher training for MCT/MFR.
3.5 days total plus 1 day trainer preparation and follow-up. 10 participants per class maximum.
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Part Number: MCT-PROJ-MGNT
Description: PROJECT MANAGEMENT SERVICES
Long Description: Includes professional services from SunGard for management oversight and coordination with the Customer's project
management, SunGard's internal resources and any third party vendors. Includes coordinating with the Customer's Project Manager all
SunGard related deliveries such as application software, implementation services, and scheduling of SunGard's resources with the
Customer.
Part Number: MCT -SWI -T2
Description: STATE/NCIC MESSAGING SOFTWARE
Long Description: The Message Switch software includes a query interface from the SunGard Application to the State computer system
and to the FBI/NCIC system via the state system.
The Message Switch will allow for the following functions:
Workstation -to -Workstation messaging
State/NCIC query interface directly from the Data Entry window
Responses from the State will come back to the user in the message queue
The Message Switch must run on Windows 2000 Server or higher, not a Workstation, due to Client Access License limitations of the
workstation. The Message Switch supports basic State/NCIC queries. All State/NCIC data entry functions must be performed with state
supplied software or technology.
Part Number: INT-OPSCAD
Description: OPS CAD
Long Description: OpsCAD is a browser -based application that provides remote view -only access to the Customer's SunGard Computer
Aided Dispatch system. The application provides a secure method for the Customer to view open/active calls, available/active units, and
search event history. If the Customers SunGard CAD system has maps, then the active calls can be displayed graphically on a remote
map.
This application must run on a dedicated server with no other applications. Must include a server that has IIS 5 or above, minimum 1 GHz
Processor, and minimum 512 MB RAM. SunGard's Technical department will provide server specs and pricing as needed.
Part Number: INT-OPSRMS
Description: OPS RMS
Long Description: OpsRMS is a browser -based application that provides remote view -only access to the Customer's SunGard Records
Management System. The application provides a secure method for a Customer to search Names, Vehicles, Accidents, Warrants, Pawn
and Property information as well as Incidents.
This application must run on a dedicated server with no other applications. Must include a server that has IIS 5 or above, minimum 1 GHz
Processor, and minimum 512 MB RAM. SunGard'sTechnical department will provide server specs and pricing as needed.
Part Number: INT-P2C
Description: POLICE 2 CITIZEN
Long Description: Police to Citizen (P2C) is an Internet based application for citizens to search information posted by the agency.
Citizens can search accident reports, view daily bulletin and missing persons, view the Customer's calendar of events, and report basic
incidents. This application is easily customizable to the Customer's preference, allowing the agency to quickly change graphics and the
information that is displayed on the portal.
This application must run on a dedicated server with no other applications. Must include a server that has IIS 5 or above, minimum 1 GHz
Processor, and minimum 512 MB RAM. SunGard's Technical department will provide server specs and pricing as needed.
------------------------------------------------------------------------------------------------------------
Part Number: INT-PROF-ADD-IMPL
Description: ADDITIONAL PROFESSIONAL SERVICES --INTERNET APPLICATIONS INSTALLATION AND IMPLEMENTATION
Long Description: Up to 10 days of services related to installation and implementation of ONESolution OpsCenter, 132C, and ONESolution
Dashboard, including:
Initial installation and configuration of OpsCenter for CAD and RMS (2 days)
Initial installation and configuration of 132C (3 days)
Initial installation and configuration of P2P (1 day)
Initial installation and configuration of ONESolution Dashboard (2 days)
Configuration assistance and go live preparation for internet applications (2 days)
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Part Number: INT -PROF -ADD
Description: ADDITIONAL PROFESSIONAL SERVICES --INTERNET APPLICATIONS TRAINING
Long Description: 132C Administrator Training (1 day)
13213 training (1/2 day)
OpsCenter Training CAD and RMS (1 day)
ONESolution Dashboard Administrator and User Training (1.5 days)
All internet application training is conducted by instructor -led webinar
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Part Number: INT-PROJ-MGNT
Description: PROJECT MANAGEMENT SERVICES FOR INTERNET APPLICATIONS
Long Description: Includes professional services from SunGard for management oversight and coordination with the Customer's project
management, SunGard's internal resources and any third party vendors. Includes coordinating with the customer's project manager all
SunGard related deliveries such as application software, implementation services, and scheduling of SunGard's resources with the
customer.
Part Number: RMS -GUST -MOD
Description: RMS CUSTOM MODIFICATION - OCATS/CLETS INTERFACE
Long Description: See SOW Exhibit 3
***All costs provided by SunGard regarding new development or modifications are costs for SunGard's participation in the development.
Any Third Party costs required for the completion of the project have not been included in SunGard's pricing.***
Part Number: RMS-PROJ-MGNT
Description: PROJECT MANAGEMENT FOR OCATS/CLETS INTERFACE
Long Description: Project Management includes oversight of release management, delivery and associated issue resolution.
----------------------------------------------------------------------------------------------------------------
Part Number: RMS-PROF-ADD-IMPL
Description: ADDITIONAL IMPLEMENTATION PROFESSIONAL SERVICES
Long Description: Includes implementation services for OCATS Interface
Part Number: CAD -GUST -MOD
Description: CAD CUSTOM MODIFICATION - MAS ALARM MONITORING SYSTEM
Long Description: See SOW Exhibit 4
"'ATI costs provided by SunGard regarding new development or modifications are costs for SunGard's participation in the development.
Any Third Party costs required for the completion of the project have not been included in SunGard's pricing.—
Part Number: CAD-PROJ-MGNT
Description: CAD PROJECT MANAGEMENT FOR MAS ALARM MONITORING INTERFACE
Long Description: Project Management includes oversight of release management, delivery and associated issue resolution.
Part Number: CAD-PROF-ADD-IMPL
Description: ADDITIONAL IMPLEMENTATION PROFESSIONAL SERVICES
Long Description: Includes implementation services for MAS Alarm Monitoring System interface
Part Number: CAD -GUST -MOD
Description: CAD CUSTOM MODIFICATION - FATPOT CAD2CAD
Long Description: See SOW Exhibit 5
"'All costs provided by SunGard regarding new development or modifications are costs for SunGard's participation in the development.
Any Third Party costs required for the completion of the project have not been included in SunGard's pricing.—
Part Number: CAD-PROJ-MGNT
Description: CAD PROJECT MANAGEMENT FOR MAS ALARM MONITORING INTERFACE
Long Description: Project Management includes oversight of release management, delivery and associated issue resolution.
Part Number: CAD-PROF-ADD-IMPL
Description: ADDITIONAL IMPLEMENTATION PROFESSIONAL SERVICES
Long Description: Includes implementation services for FATPOT CAD2CAD interface
Part Number: RMS -GUST -MOD
Description: RMS CUSTOM MODIFICATION - COPLink WARRANT QUERY
Long Description: See SOW Exhibit 6
"'All costs provided by SunGard regarding new development or modifications are costs for SunGard's participation in the development.
Any Third Party costs required for the completion of the project have not been included in SunGard's pricing.—
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Part Number: RMS-PROJ-MGNT
Description: PROJECT MANAGEMENT FOR COPLink INTERFACE
Long Description: Project Management includes oversight of release management, delivery and associated issue resolution.
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Part Number: RMS-PROF-ADD-IMPL
Description: ADDITIONAL IMPLEMENTATION PROFESSIONAL SERVICES
Long Description: Includes implementation services for the COPLink Interface
---------------------------------------------------------------------------------------------------------------
Part Number: CAD -PROF -ADD
Description: CAD CONVERSION
Long Description: SunGard will convert data from the customer's Motorola CAD database into the following modules within SunGard's
ONESolution CAD: Event History (6 to 18 months) and Sites. All quoted prices are based on the assumption data will be supplied by the
Customer in one of four data formats: SQL database, Access database, Excel spreadsheets, or a delimited text files.
SunGard will convert data elements from the legacy database into corresponding SunGard data tables. New data fields will not be
created in SunGard's database to match data elements in the legacy system. The specific scope of services will be controlled by the
terms of a separately executed statement of work.
Part Number: RMS -PROF -ADD
Description: RMS CONVERSION
Long Description: SunGard will convert data from the customer's Motorola RMS database into the following modules within SunGard's
Records Management System: Names, Incident (includes associated property, vehicles and narratives), Arrest, Case Management
(active cases), Evidence, Citation, Accident, Pawn, Employee, Gang Profile and Calls for Service.
SunGard will also perform a one-time import to attach mugshot images to the corresponding master name record converted from the
Motorola database. The agency must provide the index linking the image to the name record. Mugshot images must be in standard
format (TIFF or JPEG).
SunGard will convert data elements from the legacy database into corresponding SunGard data tables. If there is no corresponding
SunGard data element for a particular legacy data element, the legacy data may be loaded into the appropriate module notes field when it
makes sense to do so. New data fields will not be created in SunGard's database to match data elements in the legacy system.
SunGard will work with the customer to determine whether the data is to be converted into an archive or production instance of SunGard's
RMS. The specific scope of services will be controlled by the terms of a separately executed statement of work. All quoted prices are
based on the assumption data will be supplied by the Customer in one of four data formats: SQL database, Access database, Excel
spreadsheets, or a delimited text files.
Part Number: RMS -PROF -ADD
Description: ADDITIONAL PROFESSIONAL SERVICES -RMS INSTALLATION AND IMPLEMENTATION
Long Description: Additional professional services provided by SunGard's relating to management, QA and testing of data conversions
Pay Agency and Related Pay Agency Services.
Part Number: HWR-P&E-HWRKIT
Description: P&E Bar -Coding Kit
Long Description: Property and Evidence Barcode Scanning Solution
- (1) Unitech PA500e Windows Mobile PDA with Barcode Scanner
- (1) Unitech PA500e Device Cradle
- (1) Symbol LS -2208 Handheld USB Wedge Scanner
- (1) Sato Model CG408 Label Printer with Paper, Ribbon and USB cable
- (1) Topaz Systems SignatureGem LCD 4X3 Signature Pad
Part Number: TCH-INSTALL-BRCD
Description: Implementation Services for Bar Coding Hardware
Long Description: Installation and configuration of SunGard's Bar Coding Hardware.
Part Number: THP-PAGEGATE
Description: PageGate Network Paging Software
Long Description: PageGate Software is a third party product provided by NotePage, Inc., that allows for multiple paging service providers
to be used with SunGard's ONESolution CAD Paging Module. This package includes a 5,000 users license and the command Line ASCII
Front End.
The Customer is responsible for the following:
- Providing a Com Port with modem and a dedicated phone line
- Paging providers must support TAPI protocol
- Obtain paging service from one or more providers
- Obtain the access numbers for sending alpha pages to the different paging providers
- Verifying TAPI protocol support from all page providers
- Build and configure all pagers inside of PageGate
- Build and configure pagers with units in CAD
- Consideration to group paging should be considered to reduce paging time
SunGard is not responsible for the warranty or maintenance of this product. The manufacturer's warranty applies.
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Part Number: THP-MS-VISIO
Description: Microsoft Visio 2010 Standard Edition
Long Description: Visio 2010 Standard Edition for in-depth technical diagrams and drawings. Required as an interface to the OSSI
Accident Wizard.
Part Number: TCH-INSTALL-ONSITE
Description: On -Site Installation for Application Servers
Long Description: The SunGard Onsite Implementation Services include:
- Configuration of hardware on the customers network and domain
- Final third party application configurations
- Admin Review and training to cover all hardware and software configurations
This Agreement is based on the assumption that a Windows 2003 or higher Domain is already in place and functional. If this is not the
case, the Customer is required to provide all necessary equipment and services for such implementation.
All implementation services are billed on a daily basis. If SunGard provides less than a day of service, it will be billed at the full daily rate.
Services do not include Travel and Living.
Number of Software Supplements Attached: 3
EXHIBIT 2
SUNGARD PUBLIC SECTOR TRAVEL EXPENSE GUIDELINES
SunGard Public Sector will adhere to the following guidelines when incurring travel expenses:
All arrangements for travel are to be made through the SunGard Corporate Travel Agent unless other arrangements
have been made with the Customer and are documented in writing.
AIR TRAVEL — SunGard Public Sector will use the least expensive class of service available with a minimum of seven (7)
day, maximum of thirty (30) day, advance purchase. Upon request, SunGard Public Sector shall provide the travel itinerary
as the receipt for reimbursement of the air fare and any fees. Fees not listed on the itinerary will require a receipt for
reimbursement.
Trips fewer than 250 miles round are considered local. Unless a flight has been otherwise approved by the Customer,
Customer will reimburse the current IRS approved mileage rate for all local trips.
LODGING —Reasonable lodging accommodations are reimbursable, up to $125 per night. If, depending on the city,
reasonable accommodations cannot be secured for $125 per night, Customer's prior approval will be required. Upon
request by Customer, the hotel receipt received upon departure will be submitted for reimbursement. All food items, movies,
and phone/internet charges are not reimbursable.
RENTAL CAR — Compact or Intermediate cars will be required unless there are three or more SunGard Public Sector
employees sharing the car in which case the use of a full size car is authorized. Gas is reimbursable however pre -paid gas
purchases will not be authorized and all rental cars are to be returned with a full tank of gas. Upon request, receipts for car
rental and gas purchases will be submitted to Customer. SunGard Public Sector shall decline all rental car insurance offered
by the car rental agency as staff members will be covered under the SunGard Public Sector auto insurance policy. Fines for
traffic violations are not reimbursable expenses.
OTHER TRANSPORTATION — SunGard Public Sector staff members are expected to use the most economical means for
traveling to and from the airport (Airport bus, hotel shuttle service). Airport taxi or mileage for the employee's personal
vehicle (per IRS mileage guidelines) are reimbursable if necessary. Upon request, receipt(s) for the taxi will be submitted to
Customer. Proof of mileage may be required and may be documented by a readily available electronic mapping service.
The mileage rate will be the then -current IRS mileage guideline rate (subject to change with any change in IRS guidelines).
OTHER BUSINESS EXPENSES — Parking at the airport is reimbursable. Tolls to and from the airport and while traveling at
the client site are reimbursable. Tipping on cab fare exceeding 15% is not reimbursable. Porter tips are reimbursable, not
exceeding $1.00 per bag. Laundry is reimbursable for hotel stays longer than four days while at the client site. With the
exception of tips, receipts shall be provided to Customer upon request for all of the aforementioned items.
MEALS
$52.00 per day Standard Per Diem
$10.40 — Breakfast
$13.00 — Lunch
$28.60 — Dinner
EXHIBIT 4
1
Executive Summary
Costa Mesa Police Department, CA (Customer) has requested that SUNGARD PUBLIC SECTOR
INC. (SunGard) provide a written quote and Scope of Work (SOW) ordering SunGard to undertake the
application software development project more fully described herein (also referred to as "work" or
"project" or "implementation").
The purpose of this document is to provide a written SOW for this project that defines all SunGard
deliverables, criteria for acceptance, resulting annual maintenance, hardware and infrastructure
requirements, implementation schedule and other implementation considerations.
Items, features or functionality not specifically included in this document shall be considered outside
of the SOW. Any future change will require a written Change Order approved by both parties, shall be
subject to additional charges, and will likely have an impact on the implementation schedule. Change
Orders shall not delay the implementation, acceptance, or payment in full of the accepted base
functionality proposed within this document.
Please refer to the Section entitled, "Parties Responsibilities" which documents each party's
responsibilities, any project dependencies and other important related issues.
SunGard is providing the implementation services related to the application software only to meet the
specifications contained in this SOW. All other components required for a successful implementation
are the responsibility of the customer.
Parties Responsibilities
Tient Responsibilities
Software / Hardware
The Customer is responsible for providing the following:
1. All equipment, system software and other components to meet the needs of this project.
2. All required hardware, cable and connectors and personnel to facilitate installation
thereof.
Infrastructure
The customer shall assign a full-time primary System Administrator (SA) and a backup System
Administrator. This primary System Administrator will be SunGard's contact for all operational
issues that require SunGard support. In addition, the Customer's System Administrators shall
provide first line support to their own users for all application software.
Customer Testing
Customer agrees to participate in a test period requiring Customer to test functionality outlined
in the SOW. In addition, Customer understands that the customer test release version may also
contain other new and unrelated development items that are also in a customer test stage.
SunGard Responsibilities
1. Provide the Customer with a detailed SOW for the proposed work.
2. Deliver related application software/utilities to meet the specifications agreed upon in the
detailed SOW.
3. Provide a project manager and assigned staff for the project.
4. Provide a Quality Assurance Representative to serve as the point person for technical
issues associated with this SOW.
Specifications
SunGard will provide the following to meet the needs of the customer:
As part of Sur_Gard's State/NCIC Messaging Software line item, SunGard will develop a
state/NCIC query interface for California.
2. This interface will support a basic set of Query transactions for
a.
Driver's License
b.
Wanted Person
c.
Vehicle
d.
Boat
e.
Article/Property
f.
Gun
g.
Criminal History
h.
Admin Message
3. The query transactions listed in specification #2 above will be accessible from CAD, MCT, and
RMS. Please see Appendix A for more details.
4. This interface will support the Entry/Modify/Delete set of transactions to OCATS for
a. Vehicle
b. Serialized Property
c. Missing Persons
d. Guns
5. The Entry/Modify/Delete transactions listed in specification #4 above will be accessible from
RMS. Please see Appendix A for more details.
6. Appendix A contains a list showing which query and Entry/Modify/Delete transactions will be
accessible from specific products. Only the transactions marked in Appendix A are being
provided as part of this scope of work.
7. SunGard will work with the County NCIC broker, to develop the interface that will connect to
the county and state systems and properly format the queries listed above based on their
requirements.
Requirements and Assumptions
1. SunGard is providing the above listed basic set of query transactions.
2. Additional transactions can be built by SunGard in packages of 10 transactions at the cost of
$7,000 per pack of 10. A list of any additional transactions would be provided by the customer,
3. All hardware/network connectivity between the customer's message switch and Orange County
is the responsibility of the customer.
Training
End User training for this project will be provided as part of the training services listed in the overall
contract.
Pricing
SunGard will perform its responsibilities under this SOW for the fee defined in Exhibit 1. Annual
Maintenance will be as provided in the Software Maintenance Agreement for the fees described
therein. Payment terms shall also be as provided therein.
Contract Terms
The project detailed within this SOW shall be governed by the terms of the Software License and
Services Agreement to which this SOW is attached (as well as the Software Maintenance Agreement
with respect to the provision of maintenance services).
Testing and Acceptance
SunGard shall give written notice to Customer certifying that installation of the interface at the
installation site is completed. Customer will notify SunGard in writing of its acceptance or non-
acceptance of the interface within thirty (30) days (or such longer period as may be reasonable under
the circumstances, but in no event longer that sixty (60) days) after receipt of SunGard's written notice
certifying the completion of installation. Any notice of non-acceptance must be reasonably made in
good faith and based upon non-performance in accordance with the SOW. Upon receipt of such notice
of non-acceptance, SunGard shall investigate the reported failure. Customer shall assist SunGard in its
efforts to diagnose, reproduce and if necessary correct the failure. If Customer fails to give written
notice after sixty (60) days, the interface will be deemed accepted.
If SunGard cannot correct the failure within thirty (30) days (or such longer period as may be
reasonable under the circumstances) after receipt of Customer's notice of non-acceptance, then
Customer shall promptly return to SunGard all copies of the interface software and SunGard shall then
refund to Customer the custom modification fees paid by Customer. If, within such period, SunGard
does correct the failure, then SunGard shall give written notice to Customer certifying that the failure
has been corrected, and another thirty (30) day (or such longer period as may be reasonable under the
circumstances, but in no event longer that sixty (60) days)) acceptance period shall begin in accordance
with these provisions.
Appendix A - OCATS/CLETS Transactions
Transactions listed below marked with 9 are the only transactions provided as part of this
SOW. Transactions that are not explicitly marked are listed just as a reference that they could be
chosen at a later time for additional cost.
O CATS
e = Selected
9 = Selected
o = Selected
* = Selected
• = Selected
• = Selected
• = Selected
CLETS
• = Selected
• = Selected
9 = Selected
• = Selected
• = Selected
• = Selected
• = Selected
• = Selected
• = Selected
• = Selected
• = Selected
s = Selected
• = Selected
• = Selected
EXHIBIT 5
MAS Alarm Monitoring Interface
Executive Summary
Costa Mesa Police Department, CA (Customer) has requested that SUNGARD PUBLIC SECTOR INC.
(SunGard) provide a written quote and Scope of Work (SOW) ordering SunGard to undertake the
application software development project more fully described herein (also referred to as "work" or
"project" or "implementation").
The purpose of this document is to provide a written SOW for this project that defines all SunGard
deliverables, criteria for acceptance, resulting annual maintenance, hardware and infrastructure
requirements, implementation schedule and other implementation considerations.
Items, features or functionality not specifically included in this document shall be considered outside of
the SOW. Any future change will require a written Change Order approved by both parties, shall be
subject to additional charges, and will likely have an impact on the implementation schedule. Change
Orders shall not delay the implementation, acceptance, or payment in full of the accepted base
functionality proposed within this document.
Please refer to the Section entitled, "Parties Responsibilities" which documents each party's
responsibilities, any project dependencies and other important related issues.
SunGard is providing the implementation services related to the application software only to meet the
specifications contained in this SOW. All other components required for a successful implementation are
the responsibility of the customer.
Parties Responsibilities
Client Responsibilities
Software / Hardware
The Customer is responsible for providing the following:
i. All equipment, system software and other components to meet the needs of this project.
2. All required hardware, cable and connectors and personnel to facilitate installation thereof.
Infrastructure
The customer shall assign a full-time primary System Administrator (SA) and a backup System
Administrator. This primary System Administrator will be SunGard's contact for all operational
issues that require SunGard support. In addition, the Customer's System Administrators shall
provide first line support to their own users for all application software.
Customer Testing
Customer agrees to participate in a test period requiring Customer to test functionality outlined
in the SOW. In addition, Customer understands that the customer test release version may also
contain other new and unrelated development items that are also in a customer test stage.
SunGard Responsibilities
5. Provide the Customer with a detailed SOW for the proposed work.
6. Deliver related application software/utilities to meet the specifications agreed upon
in the detailed SOW.
7. Provide a project manager and assigned staff for the project.
8. Provide a Quality Assurance Representative to serve as the point person for technical
issues associated with this SOW.
Specifications
SunGard will provide the following to meet the needs of the customer:
1. The MAS Alarm Monitoring interface will be developed utilizing the APCO Automated Secure
Alarm Protocol (ASAP) exchange standard.
2. Information about the APCO ASAP exchange standard can be found at
http://www.gco9l l.orgLresources/asgp.html
3. The interface will allow CAD to receive and send alarm messages utilizing the ASAP alarm
exchange protocol with alarm monitoring companies.
4. Functionality shall include
a. The ability to receive and import new alarm events from an alarm company
b. Provide appropriate responses and updates back to the alarm monitoring company
• Automatic dispatch notification.
• Automatic arrived on -scene notification.
• Automatic call closure with disposition notification.
• Other bi-directional updates between the alarm monitoring company and
ONESolution CAD or Mobile users, including:
o Notes and/or messages initiated by ONESolution CAD or Mobile users to
the alarm monitoring company. This could include a request for the
estimated time of arrival for the key -holder.
o Call cancellation requests from the alarm monitoring company.
o Updated key -holder information from the alarm monitoring company.
Requirements and Assumptions
1. The MAS Alarm Monitoring must utilize the APCO industry standard ASAP protocol.
2. The State of California will support/allow the ASAP transmissions over the NLETS/CLETS
network.
3. Any Third Party costs required for the completion of the project have not been included in
SunGard's pricing.
Training
End User training for this project will be provided as part of the training services listed in the
overall contract.
Pricing
SunGard will perform its responsibilities under this SOW for the fee defined in Exhibit 1. Annual
Maintenance will be as provided in the Software Maintenance Agreement for the fees described
therein. Payment terms shall also be as provided therein.
Contract Terms
The project detailed within this SOW shall be governed by the terms of the Software License and
Services Agreement to which this SOW is attached (as well as the Software Maintenance Agreement
with respect to the provision of maintenance services).
Testing and Acceptance
SunGard shall give written notice to Customer certifying that installation of the interface at the
installation site is completed. Customer will notify SunGard in writing of its acceptance or non-
acceptance of the interface within thirty (30) days (or such longer period as may be reasonable under
the circumstances, but in no event longer that sixty (60) days) after receipt of SunGard's written notice
certifying the completion of installation. Any notice of non-acceptance must be reasonably made in
good faith and based upon non-performance in accordance with the SOW. Upon receipt of such notice
of non-acceptance, SunGard shall investigate the reported failure. Customer shall assist SunGard in its
efforts to diagnose, reproduce and if necessary correct the failure. If Customer fails to give written
notice after sixty (60) days, the interface will be deemed accepted.
If SunGard cannot correct the failure within thirty (30) days (or such longer period as may be
reasonable under the circumstances) after receipt of Customer's notice of non-acceptance, then
Customer shall promptly return to SunGard all copies of the interface software and SunGard shall then
refund to Customer the custom modification fees paid by Customer. If, within such period, SunGard
does correct the failure, then SunGard shall give written notice to Customer certifying that the failure
has been corrected, and another thirty (30) day (or such longer period as may be reasonable under the
circumstances, but in no event longer that sixty (60) days)) acceptance period shall begin in accordance
with these provisions.
EXHIBIT 6
Executive Summary
Costa Mesa Police Department, CA (Customer) has requested that SUNGARD PUBLIC SECTOR
INC. (SunGard) provide a written quote and Scope of Work (SOW) ordering SunGard to undertake the
application software development project more fully described herein (also referred to as "work" or
"project" or "implementation").
The purpose of this document is to provide a written SOW for this project that defines all SunGard
deliverables, criteria for acceptance, resulting annual maintenance, hardware and infrastructure
requirements, implementation schedule and other implementation considerations.
Items, features or functionality not specifically included in this document shall be considered outside
of the SOW. Any future change will require a written Change Order approved by both parties, shall be
subject to additional charges, and will likely have an impact on the implementation schedule. Change
Orders shall not delay the implementation, acceptance, or payment in full of the accepted base
functionality proposed within this document.
Please refer to the Section entitled, "Parties Responsibilities" which documents each party's
responsibilities, any project dependencies and other important related issues.
SunGard is providing the implementation services related to the application software only to meet the
specifications contained in this SOW. All other components required for a successful implementation
are the responsibility of the customer.
Parties Responsibilities
Client Responsibilities
Software / Hardware
The Customer is responsible for providing the following:
3. All equipment, system software and other components to meet the needs of this project.
4. All required hardware, cable and connectors and personnel to facilitate installation
thereof.
Infrastructure
The customer shall assign a full-time primary System Administrator (SA) and a backup System
Administrator. This primary System Administrator will be SunGard's contact for all operational
issues that require SunGard support. In addition, the Customer's System Administrators shall
provide first line support to their own users for all application software.
Customer Testing
Customer agrees to participate in a test period requiring Customer to test functionality outlined
in the SOW. In addition, Customer understands that the customer test release version may also
contain other new and unrelated development items that are also in a customer test stage.
SunGard Responsibilities
9. Provide the Customer with a detailed SOW for the proposed work.
10. Deliver related application software/utilities to meet the specifications agreed upon in the
detailed SOW.
11. Provide a project manager and assigned staff for the project.
12. Provide a Quality Assurance Representative to serve as the point person for technical
issues associated with this SOW.
Specifications
SunGard will provide the following to meet the needs of the customer:
1. C2C Service Application
1.1. SunGard shall develop a C2C service application (C2C Service) to process communications and message transactions between
OSCAD and CADfusion as outlined in this document.
1.2. The service shall support a single bidirectional data exchange.
1.3. The service shall maintain a TCP connection at all times.
1.4. The service shall be responsible for automatically reconnecting to the CADfusion server after a connection disruption.
1.5. The service shall support the processing of general information messages related to linked CAD events as outlined in this
document.
1.6. The service shall support the processing of error alert messages as outlined in this document.
1.7. The service shall support C2C configuration and setup parameters to support functionality outlined in this document.
1.8. The service shall support the sending and receiving of the following message transactions as detailed further in this document:
• Heartbeats
• New CAD events
• Updated CAD events
• Unit status updates
• Unit resource request
• Responses
AVL updates
Refresh Updates
2. Services Control Panel Application
2.1. SunGard shall provide a Service Control Panel application (SCP) that allows the SA to manage the C2C Service
application.
3. Communications
3.1. All communications between the C2C Service and CADfusion will comply with the communication requirements outlined in
FATPOT's CAD to CADfusion Interface Specification document.
3.2. Upon receiving a transaction from CADfusion, the C2C Service will provide a response transaction.
3.3. When sending a transaction to CADfusion, the C2C Service will expect a response transaction from CADfusion.
3.4. Response transactions will include the original transaction key for which the response is related.
3.5. The C2C service shall be capable of processing asynchronous responses that supports:
3.5.1. The ability to send multiple transactions before receiving the first response —not having to wait.
3.5.2. The ability for the C2C Service and CADfusion to send transactions to each other at the very same moment.
3.5.3. The ability to receive a transaction from CADfusion that needs to be processed while at the same time waiting for a
response from CADfusion for a previous transaction.
4. C2C Configuration and Setup
4.1. SunGard shall provide the ability to define C2C Partners (other CAD systems).
4.2. SunGard shall provide the ability to enable or disable Show Unit as Pending Dispatch functionality. When enabled non -
owned units that have been dispatched by customer as a C2C resource request will continue to be formally marked as
"Dispatched" in the OSCAD system, but will also display a Pending Dispatch (PD) flag in the Active Units and Combined
Active and Available Units window. The purpose of this flag is to visually inform the communicator that the event is still
pending dispatch by the other CAD system.
4.2.1. By default, this option shall be unchecked (Pending Dispatch label turned off).
4.3. SunGard shall provide a Default Out of Service Code parameter that will be used when an OSCAD unit is taken out of
service by other CAD systems for unlinked C2C activities.
4.4. SunGard shall provide the ability for the SA to configure a default nature code that will be used if the C2C Service cannot
resolve the nature code provided by CADfusion. This will allow the event to be built and displayed in OSCAD, but the
Communicator will be responsible for correcting the nature code before dispatching.
4.5. SunGard shall provide a heartbeat configuration parameter that defines how long (in seconds) the C2C Service is allowed to
be inactive (no communications with CADfusion) before automatically sending a Heartbeat transaction to CADfusion to test
connection.
4.5.1. By default this value shall be "30" seconds.
4.5.2. A value of "0" will disable the transmission of Heartbeat transactions (not responses).
4.6. SunGard shall provide a heartbeat configuration parameter that defines how long (in seconds) to wait for CADfusion to return
a Heartbeat Response transaction. By default, this value shall be "2" seconds.
4.7. SunGard shall provide a heartbeat configuration parameter that defines how many heartbeat transaction retries are allowed
before a connection failure alert is issued to OSCAD users. By default this value shall be "3" attempts.
4.8. SunGard shall provide a response transaction parameter that defines how long (in seconds) to wait for CADfusion to return a
response transaction before issuing an error alert.
4.8.1. By default this value shall be "5" seconds.
4.8.2. Heartbeat Response transactions are covered in Section 4.6.
4.9. SunGard shall provide an AVL processing parameter that defines how often (in seconds) to process and send AVL
Unit,4 VL Update transactions to CADfusion.
4.9.1. By default, this value shall be "30" seconds.
4.9.2. Setting the value to "0" will disable the sending of AVL data to CADfusion.
5. CAD Configuration and Setup
5.1. SunGard shall add anew pick list enforced field to OSCAD Unit Maintenance that allows the SA to specify the CAD system
that owns the unit. This field is required for Show Unit as Pending Dispatch functionality as outlined in Sections 4.2 and 9.1.5
plus provides support for future C2C functionality. By default, this field will be blank indicating that the unit is owned by the
customer's CAD.
6. Heartbeats
6.1. The C2C Service shall support the ability to send a heartbeat message to CADfusion using the required Heartbeat transaction.
This feature helps identify and warn OSCAD users when a communications failure is detected.
6.1.1. The C2C Service will send a Heartbeat transaction to CADfusion during periods of inactivity (no communications with
CADfusion) as specified in Section 4.5.
6.1.2. The C2C Service will expect a Heartbeat Response transaction from CADfusion within the allotted time specified in
Section 4.6.
6.1.3. If no response is received, the C2C Service will immediately retry sending a Heartbeat transaction and write an
exception error into the C2C error log files.
6.1.4. If after the maximum retry attempts as specified in Section 4.7 is reached and no Heartbeat Response transaction is
received from CADfusion, a one-time warning notification message will display at all OSCAD consoles warning of a
detected C2C communications failure and to take alternative C2C transfer actions.
6.1.5. The retry effort will continue to occur until a Heartbeat Response transaction is received from CADfusion. When a
Heartbeat Response is eventually received and communications is restored, a notification box will display at all OSCAD
consoles advising that communications has been restored. Based on FATPOTS configuration, CADfusion should
initiate a RefreshReguest transaction as outlined in Section 11 to resynchronize CADfusion and OSCAR.
6.2. The C2C Service shall support the ability to receive and acknowledge a Heartbeat transaction from CADfusion by providing a
Heartbeat Response transaction.
7. CAD Event Transfers
7.1. The C2C Service shall send all new CAD events to CADfusion using the required DetailedCFSlnformation transaction.
7.1.1. A DetailedCFSlnformation transaction will occur for every event even if the event is not intended to be transferred to
another CAD system. This process makes the event available in CADfusion for other data sharing task that may be
configured from within CADfusion using CADfusion business logic.
7.1.2. SunGard shall provide both the full address and parsed address elements.
7.1.3. The C2C Service will expect CADfusion to return a DetailedCFSlnformation Response transaction within the allotted
time specified in Section 4.8.
7.1.4. If no response is received, the C2C Service will append a comment to the OSCAD event indicating that the event failed
to transfer and alternative transfer actions should be taken.
7.1.4.1. The current "new notes" feature of OSCAD will activate to alert the communicator.
7.1.4.2. An exception error will be written into the C2C error log files.
7.2. In addition to Section 7.1, SunGard shall provide the ability to direct CADfusion to route a specific OSCAD event to another
CAD systems using the required DetailedCFSlnformation transaction.
7.2.1. SunGard shall provide the ability for the communicator to manually direct a call to another CAD system by entering the
command [CT] on the OSCAD Command Line and selecting the destination CAD system and needed service type (i.e.
Law, Fire, EMS).
7.2.1.1. For Law service request, the LocalePoliceJurisdictionID element shall be populated with the targeted C2C
partner ID as defined in Section 4.1.
7.2.1.2. For Fire service request, the LocaleFdreJurisdictionID element shall be populated with the targeted C2C
partner ID as defined in Section 4.1.
7.2.1.3. For EMS service request, the LocaleEmergencyServicesJurisdictionID element shall be populated with the
targeted C2C partner ID as defined in Section 4.1.
7.3. In addition to Section 7.1, SunGard shall provide the ability to automatically transfer alive OSCAD event to another CAD
system by dispatching units that are configured as other agency units. Additional information can be found in Section 9.
7.4. The C2C Service shall support the ability to send CAD event updates to CADfusion using the required
DetailedCFSlnformation transaction.
7.4.1. A DetailedCFSlnformation transaction will occur for all CAD event updates in the OSCAD system. This process makes
the information available in CADfusion for other data sharing task that may be configured from within CADfusion
using CADfusion business logic.
7.4.2. New notes that are added to the OSCAD event by the Communicator will trigger an update transaction.
7.4.3. DetailedCFSlnformation updates will be partial record transactions containing only the required call identification
elements and the changed OSCAD data elements.
7.4.4. The C2C Service will expect CADfusion to return a DetailedCFSlnformation Response transaction within the allotted
time specified in Section 4.8.
7.4.5. If no response is received, the C2C service will append comments to the OSCAD event indicating that the updated
information failed to transfer and alternative actions should be taken.
7.4.5.1. The current "new notes" feature of OSCAD will activate to alert the communicator.
7.4.5.2. An exception error will be written into the C2C error log files.
7.5. The C2C Service shall support the ability to receive both new and updated DetailedCFSlnformation transactions from
CADfusion.
7.5.1. Upon receiving a DetailedCFSlnformation transaction from CADfusion and only after the transaction has been
successfully processed, the C2C Service will send a DetailedCFSlnformation Response transaction to CADfusion.
7.5.2. DetailedCFSlnformation updates from CADfusion shall be partial record transactions containing only the required call
identification elements and the changed data elements.
7.5.3. If data is required to be truncated within the OSCAD system to accommodate OSCAD field size, the
DetailedCFSlnformation Response transaction will contain the truncated data values. This is important for the business
logic of CADfusion to work correctly when comparing data.
7.5.3.1. Any field that is truncated in OSCAD will cause anew note to be appended to the CAD event that indicates
the original field value as provided by CADfusion.
7.5.4. The C2C Service will validate new incoming addresses against the centerline using standard address validation routines
currently available in OSCAD.
7.5.5. New events that cannot be geo-verified will still be created in OSCAD, but flagged and displayed as a non -verified
address using current non -validated address functionality. In such cases, Communicator's will be responsible for
validating the address per agency guidelines.
7.5.6. New events will automatically display in the OSCAD Open Call Queue as a pending call for dispatch.
7.5.7. The C2C Service will accept and process the following changes received in a DetailedCFSlnformation Update
transaction from CADfusion. All update information will be appended to the OSCAD event Notes field causing the
current "new notes" feature of OSCAD to activate to alert the communicator.
• Location changes
• Business site name changes
• Nature Code changes
• New notes
8. Unit Status Updates
8.1. The C2C Service shall support the ability to send unit status information to CADfusion using the required UnitStatus Update
transaction.
8.1.1. A UnitStatus Update transaction will occur for all units defined in the OSCAD system. This process makes the unit
status available in CADfusion for other data sharing task that may be configured from within CADfusion using
CADfusion business logic.
8.1.2. If the status update is related to a current live OSCAD event, the transaction must include the transaction ID of the
associated DetailedCFSlnformation transaction record.
8.1.3. The C2C Service will send a UnitStatus Update transaction to CADfusion for units that are marked as only being Out of
Service (non -call for service related) and not available for unit recommendation. Units that are Out -of -Service, but
available for recommendation, will not generate a UnitStatus Update transaction.
8.1.4. The C2C Service will generate the UnitStatus Update transaction promptly after the unit status change occurs in
OSCAD.
8.1.5. The C2C Service will expect CADfusion to return a UnitStatus Update Response transaction within the allotted time
specified in Section 4.8.
8.1.6. If no response is received within the allotted time specified in Section 4.8 and the status is related to a current OSCAD
event, the C2C Service will append a comment to the OSCAD event indicating that the event status failed to transfer and
alternative actions should be taken.
8.1.6.1. For reference, the comment will include the unit number.
8.1.6.2. The current "new notes" feature of OSCAD will activate to alert the communicator.
8.1.6.3. An exception error will be written into the C2C error log files.
8.1.7. If no response is received within the allotted time specified in Section 4.8 and the status is not related to a current
OSCAD event, the C2C Service will return a warning message back to the originating dispatch console indicating that
the C2C status update failed to transfer.
8.1.7.1. For reference, the warning message will include the unit number.
8.1.7.2. An exception will be written into the C2C error log files.
8.2. The C2C Service shall support the ability to receive UnitStatus Update transactions from CADfusion.
8.2.1. Upon receiving a UnitStatus Update transaction, the C2C Service will send a UnitStatus Update Response transaction to
CADfusion.
8.2.2. Whether the unit status record is accepted by OSCAD wholly, partly, or rejected; once received and processed the
UnitStatus Update Response transaction will include the resulting OSCAD unit status for the unit.
8.2.3. If a unit is placed out of service by another CAD system and there is no linked OSCAD event, the C2C Service will
automatically place the unit out of service in OSCAD using the default out of service code specified in Section 4.3. The
unit shall remain out of service until placed in service by the OSCAD user or CADfusion submits a UnitStatus Update
transaction indicating that the unit is available.
8.2.4. The C2C Service shall support the ability to allow other CAD systems to change the response status (i.e. En Route,
Arrive, Clear, Etc.) of a shared unit in OSCAD if the unit is currently dispatched to a linked C2C event.
8.2.4.1. The C2C Service will enforce status code integrity by using the same rules currently used by OSCAD.
8.2.4.2. The time stamp for the status change in OSCAD shall be the time the status changed in the OSCAD system.
8.2.4.3. The ability to enable or disable this functionality is dependent upon CADfusion configuration.
9. Resource Request
9.1. The C2C Service shall support the ability to send resource request transactions to CADfusion using the required
UnitStatus Update transaction. This feature is used when specific resources from other CAD systems are needed.
9.1.1. The sending of a resource request transaction will automatically occur when a non -owned unit is dispatched from within
the OSCAD system.
9.1.2. If there is already an active C2C event, the C2C Service will only send a UnitStatus Update transaction to CADfusion for
the unit being dispatched and requested.
9.1.3. If there is no active C2C event, a DetailedCFSlnformation transaction will first be provided to CADfusion followed by
the UnitStatus Update resource request transaction.
9.1.4. The UnitStatus Update transaction will indicate that the transaction is a unit resource request transaction (i.e.
ResponseCode=Request).
9.1.5. The non -owned unit that is dispatched by OSCAD will formally be marked as "Dispatched" in the OSCAD system, but
will visually display a Pending Dispatch [PD] flag in the Active Units and Combined Active and Available Units
window. This visually indicates to the OSCAD user that the unit is dispatched in OSCAD, but the actual dispatch by
the unit's home CAD system is still pending. The flag serves no other purpose.
9.1.6. The C2C Service will expect CADfusion to return a UnitStatus Update Response transaction within the allotted time
specified in Section 4.8.
9.1.7. If no response is received, the C2C Service will append a comment to the event indicating the resource request failed to
transfer and alternative transfer actions should be taken. For reference, the comment shall contain the OSCAD unit code
that failed to transfer.
9.1.7.1. The current "new notes" feature of OSCAD will activate to alert the communicator.
9.1.7.2. An exception error will be written into the C2C error log files.
9.1.8. If the requested resource is dispatched, CADfusion will send a UnitStatus Update transaction to the C2C Service
indicating that the unit was dispatched. This will result in the following:
9.1.8.1. The visual [PD] flag automatically being removed.
9.1.8.2. Comments being added to the OSCAD event indicating that the requested unit was dispatched.
9.1.8.3. The current "new notes" feature of OSCAD will activate to alert the communicator.
9.1.9. If the requested resource is rejected, CADfusion will send a UnitStatus Update transaction to the C2C Service indicating
that the unit request was rejected. This will result in the C2C Service appending a comment to the OSCAD event
indicating that the requested unit was rejected.
9.1.9.1. The current "new notes" feature of OSCAD will activate to alert the communicator.
Note: Rejected responses will not invoke any additional automation by OSCAD. When a rejected response is
received, the Communicator shall react according to agency guidelines. Such reaction may involve making an
alternative resource request, dispatching a replacement unit, or no action.
9.2. The C2C Service shall support the ability to receive resource request UnitStatus Update transactions from CADfusion. This
feature is used when specific OSCAD resources are being requested by other CAD systems.
9.2.1. Upon receiving a resource request from CADfusion, the C2C Service will send a UnitStatus Update Response
transaction to CADfusion.
9.2.2. Specific resource request will be processed and displayed in OSCAD Unit Recommend in the same similar manner
used when recommending Specific Unit units. Unselecting the resources from the unit recommendation window will
result in an automatic denied UnitStatus Update transaction being sent to CADfusion (i.e. ResponseCode = Deny).
9.2.3. If the requested resource is dispatched in OSCAD, the C2C Service will send a UnitStatus Update transaction to
CADfusion indicating dispatch of the unit and the resource request has been granted (ResponseCode = Grant).
10. AVL Functionality
10.1. SunGard shall support AVL interaction for non -owned units whose AVL coordinates are reported to OSCAD by CADfusion.
Minimal functionality shall include:
10.1.1.Automatic Map Display
10. 1.2. Inactive AVL Unit Display
10.1.3. Find Unit
10.1.4.Unit Tracking
10.1.5.Chase Mode
10.2. The C2C Service shall support the ability to send AVL updates to CADfusion using the required UnitA VL Update transaction.
10.2.1. A UnitAVLUpdate transaction will occur for all Customer owned AVL units in the OSCAD system. This process
makes the AVL data available in CADfusion for other data sharing task that may be configured from within
CADf ision using CADfusion business logic.
10.2.2. The C2C service will generate UnitAVLUpdate transactions to CADfusion at the specific time intervals as defined in
Section 4.9.
10.2.3. UnitAVLUpdate transactions must be full record — not partial as with some other transactions. Unknown speed and
heading values shall be recorded as zero.
10.2.4. The C2C Service will expect CADfusion to return a UnitA VL Update Response transaction within the allotted time
specified in Section 4.8.
10.2.5. If a response is not received, the C2C Service will only write an exception error into the C2C error log files.
10.3. The C2C Service will support the ability to receive UnitAVLUpdate transactions from CADfusion.
10.3.1. Upon receiving a UnitA VL Update transaction from CADfusion, the C2C Service will send a UnitA VL Update
Response transaction to CADfusion indicating the transaction was received.
10.3.2. The C2C Service will update the unit's AVL location in OSCAD so that the unit's last known location is available
for display within OSCAD.
11. System Refresh
11.1. The C2C Service shall support the ability to send a system refresh request to CADfusion using the required RefreshRequest
transaction. This feature is used to synchronize CADfusion and OSCAD should the systems become out of synch.
11.1.1. A C2C Refresh option shall be provided that gives the OSCAD user the ability to initiate a RefreshRequest
transaction on demand if needed.
11.1.2. The C2C Service will expect CADfusion to start providing a RefreshRequest Response transaction within the allotted
time specified in Section 4.8. The response shall be made up of the following:
11.1.2.1. A DetailedCFSlnformation transaction for each CAD interfacing event; AND
11.1.2.2. A UnitStatusUpdate transaction for each CAD interfacing unit; AND
11.1.2.3. A RefreshEnd transaction indicating the end of the CADfusion response transaction.
11.1.3. Upon receiving a RefreshEnd transaction from CADfusion, a notification message will display indicating to OSCAD
users that the refresh transaction is complete.
11.1.4. If no response is received, a notification warning message will display at all OSCAD consoles warning that C2C is
unable to synchronize with CADfusion and to take appropriate actions. An exception will then be written into the
C2C error log files.
11.2. The C2C Service shall support the ability to receive RefreshRequest transactions from CADfusion.
11.2.1. Upon receiving a RefreshRequest transaction from CADfusion, the C2C Service will send a RefreshRequest Response
transaction to CADfusion that is made up of the following:
11.2.1.1. A DetailedCFSlnformation Response transaction for each OSCAD event; AND
11.2.1.2. A UnitStatusUpdate Response transaction for each OSCAD unit; AND
11.2.1.3. A RefreshEnd transaction indicating the end of the OSCAD response.
11.2.2. Partial responses are not allowed when providing a RefreshResponse transaction. All responses must be full record.
11.2.3. At the conclusion of providing the response transaction, the C2C Service will automatically send a RefreshRequest
transaction to CADfusion. This allows the OSCAD system to become synchronized with CADfusion.
12. Transfer of Manually Entered CAD Notes
12.1. A Notify Call Transfer Partners checkbox will be provided on the CAD Add Remarks window that allows the
communicator to control the sending of new call notes to other CAD systems.
12.2. A Systems Option switch will be provided that allows the SA to set the default value for the Notify Call Transfer Partners
option in OSCAD.
12.3. For notes that are intended to be transferred to other CAD systems, the C2C Service shall populate a new privacy note
element that will be added to the DetailedCFSlnformation transaction by FATPOT. The value of this element will be used
by CADfusion to determine if the new notes should be transferred to the other CAD systems or not.
Special Note: FATPOT advised SunGard on 1111112 that the element name and value requirements are forthcoming by
FATPOT and will be provided in the very near future.
13. Business Site Handling
13.1. When sending anew DetailedCFSlnformation transaction to CADfusion, the site name as stored in the OSCAD Busi field
will be included in the transaction.
13.1.1. The business name will populate the following XML element:
DetailedCFSlnformationIServiceCall/ServiceCallResponseLocation/L ocationName
13.2. When receiving a DetailedCFSlnformation transaction from CADfusion:
13.2.1. The business site name as reported by the other CAD system will always be stored in the OSCAD event notes.
13.2.2. If OSCAD has only one site defined at the specified address, the OSCAD site name will display in the OSCAD
Busi field. This is necessary so that site premise information stored in OSCAD continues to display.
13.2.3. If OSCAD has multiple sites defined at the specified address, the site name provided by CADfusion will populate
the OSCAD Busi field and will display as a non -validated site name.
13.2.4. If OSCAD has no site defined at the specified address, the site name provided by CADf ision will populate the
OSCAD Busi field and will display as a non -validated site name.
14. General Notification Messages
14.1. Using transaction messages provided by CADfusion, the following information messages will automatically
append to the OSCAD event causing the current "new notes" alert feature of OSCAD to activate.
14.1.1. Notification of Successful Transfer —This notification occurs after an OSCAD event is directed to
another CAD system and a DetailedCFSlnformation Response or update transaction is received
containing the other CAD systems CAD incident number. The other CAD systems incident number
shall be included in the notes.
14.1.2. Notification of First Dispatch —This one-time notification occurs just as soon as CADfusion reports
the dispatch of M unit to the event. The notification will occur when one of the following occurs—
whichever occurs first:
14.1.2.1. If the other CAD system dispatches a non -shared unit and CADfusion provides a
DetailedCFSlnformation Update transaction that includes a call note indicating that an
unmapped unit was dispatched.
14.1.2.2. If the other CAD system dispatches a shared unit and CADfusion provides a
UnitStatus Update transaction.
14.1.3. Notification of Transfer Failure — This one-time notification occurs when an OSCAD event is
directed to another CAD system and CADfusion fails to respond.
14.1.4. Notification of Nature Code Change — This notification occurs when the other CAD system that
originated the event changes the nature code causing CADfusion to send an updated
DetailedCFSlnformation transaction to the C2C Service.
14.1.5. Notification of Location Change — This notification occurs when the other CAD system that
originated the event changes the incident location causing CADfusion to send an updated
DetailedCFSlnformation transaction to the C2C Service.
14.1.6. Notification of Business Name Change — This notification occurs when the other CAD system that
originated the event changes the business name causing CADfusion to send an updated
DetailedCFSlnformation transaction to the C2C Service.
14.1.7. Notification of New Notes — This notification occurs when the other CAD system enters and directs
new notes to the OSCAD system causing CADfusion to send an updated DetailedCFSlnformation
transaction to the C2C Service.
14.1.8. Notification of Closed Call — This notification occurs when the other CAD system closes or cancels
their linked C2C event causing CADfusion to send an updated DetailedCFSlnformation transaction to
the C2C Service.
14.2. General notification messages shall be designed similar to the general notes functionality found in the current
SunGard C2C product.
15. Mobile Functionality
15. 1. Modification to mobile functionality shall be provided so that status changes and new events created by a
mobile unit are properly processed by the C2C Service as outlined in this SOW.
Requirements and Assumptions
1. SunGard reserves the right to make final cosmetic and functional design changes necessary to meet the objectives outlined in this
SOW and to preserve current functionality within the product.
2. Customer is responsible for any network configuration needed to ensure communications between the SunGard products and
CADfusion.
3. SunGard is only providing a custom software enhancement to OSCAD and SunGard C2C as outlined in this SOW. Customer agrees
to be responsible for any additional hardware or software that may be required for this project.
4. Development outlined in this SOW shall only apply to the SunGard ONESolution CAD product.
5. All cost provided by SunGard regarding new development or modifications are costs for SunGard's participation in the
development. Any third party costs required for the completion of the project have not been included in SunGard's pricing.
6. Functionality not specifically listed in this SOW is considered to be out of scope. Additional functionality may require additional
scope and funding.
7. All equipment and technical references needed to develop this interface shall be provided to SunGard at no cost or purchased by the
customer and provided to SunGard.
8. Screenshot examples and diagrams in this document are illustrative examples only and not intended to be a graphical representation
of the final work.
9. Customer agrees to participate in the initial development testing. Such testing allows SunGard to make final adjustments needed to
meet objectives outlined in this SOW.
10. Features outlined in this SOW are dependent upon third party applications that are outside of SunGard's responsibility. Customer is
responsible for ensuring all necessary third party applications are properly installed, configured, and maintained.
11. A qualified FATPOT Technologies representative or authorized agent must perform any and all CADfusion setup and
configurations.
12. The SunGard C2C Service shall run on a designated PC or server and requires:
• .NET 4.0 Framework
• Connection to the OSCAD network and CADfnsion network.
13. SunGard is not responsible for failed transactions resulting from network communications, network peripherals, or third party
applications.
14. It is recommended that the Customer create agency guidelines specific to C2C operation.
15. SunGard CAD events received from CADfusion that do not geo-verify against the centerline will appear as a non -validated address
and will require manual validation by the OSCAD CAD user. To reduce cases of invalid addresses, it is recommended that mutually
shared street names and addresses be consistent between all CAD systems.
16. For cases where received events cannot be mapped to an OSCAD nature code, the C2C Service will continue creating the CAD
event using the default service type nature code for the services being requested. Such cases must be addressed and corrected by the
Communicator. This may involve calling the other dispatch center to clarify what services are needed.
17. The Pending Dispatch flag as outlined in Section 9.1.5 is only a visual flag reminder for the Communicator and serves no other
functional purpose. This flag should not be confused as being an OSCAD status code.
18. OSCAD will process resource request messages from CADfusion using current specific unit recommend functionality. Therefore,
such resources will be "in addition" to whatever is required by the response plan. This method allows other CAD systems to
specify the exact apparatus needed that may or may not be part of the other CAD systems unit recommendation.
19. If a requested resource is rejected by the other CAD system, the OSCAD Communicator will be responsible for taking appropriate
actions. Such action may include making an alternative resource request, dispatching a replacement unit, or no action.
20. All code translations between CAD systems will be configured and processed by CADfusion.
21. All rules and filters for deciding what data to exchange with other CAD systems shall be configured and maintained by CADfusion.
22. All filtering to determine what information each agency will be able to view will be handled and controlled within the FATPOT
provided solution. Any changes to the filtering as mutually agreed by participating PSAP's shall be accommodated by administrator
configuration changes to the FATPOT solution and shall not require reprogramming on the part of either CAD provider. For
example, if two CAD system administrators reach a mutually agreeable decision to allow the viewing of law enforcement resources
and the status of those resources, then this configuration would be accomplished within CADfusion.
23. The ability to prevent other CAD systems from taking non -owned units out of service for reasons other than calls for service shall be
managed by CADfusion business rules or mutually agreed upon PSAP operational policies.
24. The ability to automatically transfer an OSCAD event to another CAD systems based on data contained in the
DetailedMInformation record, shall be configured and processed by CADfusion.
25. The use of AVL features outlined in this document requires that the customer purchase or already be properly licensed for SunGard
AVL.
Training
End User training for this project will be provided as part of the training services listed in the overall
contract.
Pricing
SunGard will perform its responsibilities under this SOW for the fee defined in Exhibit 1. Annual
Maintenance will be as provided in the Software Maintenance Agreement for the fees described
therein. Payment terms shall also be as provided therein.
Contract Terms
The project detailed within this SOW shall be governed by the terms of the Software License and
Services Agreement to which this SOW is attached (as well as the Software Maintenance Agreement
with respect to the provision of maintenance services).
Testing and Acceptance
SunGard shall give written notice to Customer certifying that installation of the interface at the
installation site is completed. Customer will notify SunGard in writing of its acceptance or non-
acceptance of the interface within thirty (30) days (or such longer period as may be reasonable under
the circumstances, but in no event longer that sixty (60) days) after receipt of SunGard's written notice
certifying the completion of installation. Any notice of non-acceptance must be reasonably made in
good faith and based upon non-performance in accordance with the SOW. Upon receipt of such notice
of non-acceptance, SunGard shall investigate the reported failure. Customer shall assist SunGard in its
efforts to diagnose, reproduce and if necessary correct the failure. If Customer fails to give written
notice after sixty (60) days, the interface will be deemed accepted.
If SunGard cannot correct the failure within thirty (30) days (or such longer period as may be
reasonable under the circumstances) after receipt of Customer's notice of non-acceptance, then
Customer shall promptly return to SunGard all copies of the interface software and SunGard shall then
refund to Customer the custom modification fees paid by Customer. If, within such period, SunGard
does correct the failure, then SunGard shall give written notice to Customer certifying that the failure
has been corrected, and another thirty (30) day (or such longer period as may be reasonable under the
circumstances, but in no event longer that sixty (60) days)) acceptance period shall begin in accordance
with these provisions.
EXHIBIT 6
Executive Summary
Costa Mesa Police Department, CA (Customer) has requested that SUNGARD PUBLIC
SECTOR INC. (SunGard) provide a written quote and Scope of Work (SOW) ordering SunGard
to undertake the application software development project more fully described herein (also
referred to as "work" or "project" or "implementation").
The purpose of this document is to provide a written SOW for this project that defines all
SunGard deliverables, criteria for acceptance, resulting annual maintenance, hardware and
infrastructure requirements, implementation schedule and other implementation considerations.
Items, features or functionality not specifically included in this document shall be considered
outside of the SOW. Any future change will require a written Change Order approved by both
parties, shall be subject to additional charges, and will likely have an impact on the
implementation schedule. Change Orders shall not delay the implementation, acceptance, or
payment in full of the accepted base functionality proposed within this document.
Please refer to the Section entitled, "Parties Responsibilities" which documents each party's
responsibilities, any project dependencies and other important related issues.
SunGard is providing the implementation services related to the application software only to
meet the specifications contained in this SOW. All other components required for a successful
implementation are the responsibility of the customer.
Parties Responsibilities
Client Responsibilities
Software / Hardware
The Customer is responsible for providing the following:
1. All equipment, system software and other components to meet the needs of
this project.
2. All required hardware, cable and connectors and personnel to facilitate
installation thereof.
Infrastructure
The customer shall assign a full-time primary System Administrator (SA) and a backup
System Administrator. This primary System Administrator will be SunGard's contact for
all operational issues that require SunGard support. In addition, the Customer's System
Administrators shall provide first line support to their own users for all application
software.
Customer Testing
Customer agrees to participate in a test period requiring Customer to test functionality
outlined in the SOW. In addition, Customer understands that the customer test release
version may also contain other new and unrelated development items that are also in a
customer test stage.
SunGard Responsibilities
1. Provide the Customer with a detailed SOW for the proposed work.
2. Deliver related application software/utilities to meet the specifications agreed
upon in the detailed SOW.
3. Provide a project manager and assigned staff for the project.
4. Provide a Quality Assurance Representative to serve as the point person for
technical issues associated with this SOW.
Specifications
SunGard will provide the following to meet the needs of the customer:
1. When a CLETS/NCIC wanted person query is run from CAD/RMS/MCT/JMS, SunGard
will perform a structured query against the Coplink system with the same query criteria
(name/race/sex/dob).
2. If a matching record or records are found within Coplink, a text message summary of the
matching record(s) will be formatted and sent back to the requestor.
3. The text message summary that is sent back to the requestor will appear as a message in
their NCIC response queue (similar to how CLETS/NCIC responses appear).
Requirements and Assumptions
1. SunGard expects to establish a direct ODBC query connection to the Coplink system for
this warrant query.
SPS License 7/1/2010
2. If Coplink is unable to provide an ODBC connection (i.e. SQL Server direct access), then
additional costs would be need to be estimated and charged for other access approaches
(ex. web service, function call in a provided DLL, etc).
3. It is assumed that Coplink will provide appropriate security access to the tables/views
necessary for SunGard to provide the query and results described in the specifications.
4. It is assumed that Coplink will share appropriate structure information with SunGard for
the tables/views that will need to be queried to meet the specifications described above.
5. All hardware/network connectivity between the customer's message switch and the
Coplink is the responsibility of the customer.
Training
End User training for this project will be provided as part of the training services listed in the
overall contract.
Pricing
SunGard will perform its responsibilities under this SOW for the fee defined in Exhibit 1.
Annual Maintenance will be as provided in the Software Maintenance Agreement for the fees
described therein. Payment terms shall also be as provided therein.
Contract Terms
The project detailed within this SOW shall be governed by the terms of the Software License and
Services Agreement to which this SOW is attached (as well as the Software Maintenance
Agreement with respect to the provision of maintenance services).
Testing and Acceptance
SunGard shall give written notice to Customer certifying that installation of the interface at the
installation site is completed. Customer will notify SunGard in writing of its acceptance or non-
acceptance of the interface within thirty (30) days (or such longer period as may be reasonable
under the circumstances, but in no event longer that sixty (60) days) after receipt of SunGard's
written notice certifying the completion of installation. Any notice of non-acceptance must be
reasonably made in good faith and based upon non-performance in accordance with the SOW.
Upon receipt of such notice of non-acceptance, SunGard shall investigate the reported failure.
Customer shall assist SunGard in its efforts to diagnose, reproduce and if necessary correct the
failure. If Customer fails to give written notice after sixty (60) days, the interface will be deemed
accepted.
If SunGard cannot correct the failure within thirty (30) days (or such longer period as may be
reasonable under the circumstances) after receipt of Customer's notice of non-acceptance, then
SPS License 7/1/2010
Customer shall promptly return to SunGard all copies of the interface software and SunGard
shall then refund to Customer the custom modification fees paid by Customer. If, within such
period, SunGard does correct the failure, then SunGard shall give written notice to Customer
certifying that the failure has been corrected, and another thirty (30) day (or such longer period
as may be reasonable under the circumstances, but in no event longer that sixty (60) days))
acceptance period shall begin in accordance with these provisions.
SPS License 7/1/2010
GIS SOFTWARE SUPPLEMENT
Customer is solely responsible for providing SunGard Public Sector with accurate and complete data in
connection with any Component Systems and SunGard Public Sector services relating to Geographic
Information Systems ("GIS"), maps or other geographic analysis.
Customer must provide SunGard Public Sector with accurate GIS resources and accurate data in an
ASCII EOO format file or Shape (SHP) format file for street centerlines containing:
• Block ranges (address ranges are required)
• Street names
• Street prefixes
• Street suffixes
• Jurisdiction/City Code
• XN Coordinate pairs for each street segment (referred to as "ARCS" by ARCINFO)
Customer, and not SunGard Public Sector, is solely responsible for the accuracy of Customer's street
inventory and all attribute data associated with street segments. Common data errors and inaccuracies
include:
• Missing streets
• Missing street segments
• Missing intersections
• Errors in street names, street prefixes and street type
Without limiting Customer's obligation to provide accurate data, SunGard Public Sector will return to
Customer a list of the logical errors discovered by SunGard Public Sector when Customer's street
inventory and attribute data are reviewed by SunGard Public Sector's editing/data validation utility tool
("Validation Tool"). The Validation Tool checks for the following logical errors:
• Address range undershoots
• Address range overshoots
• Missing street names
• Missing street ranges
Customer, and not SunGard Public Sector, is solely responsible for correcting all errors and ensuring the
accuracy of all GIS provided data. Customer is additionally responsible to digitize all required map layers
to support the Public Safety GIS -based CAD and RMS subsystems.
SPS License 7/1/2010
(Police to Police) DATA ACCESS SUBSCRIPTION SUPPLEMENT
1. Additional Definitions.
"Agency" means any law enforcement organization that hosts an Agency Database on its own
computer system and that makes its Agency Database available for query and retrieval access by
other law enforcement agencies having a public service interest in obtaining the information
contained on that Agency Database.
"Agency Database" means a compilation of data related to law enforcement, public safety or
emergency activities, events or records, made available by an Agency for remote, electronic
access. Each Agency maintains sole control over the nature and extent of access to its own
Agency Databases.
"Data Sharing Network" means the combination of hardware, software and Agency Databases
that enable Agencies to exchange data electronically through Internet protocols.
"Security System" means the combination of a User ID, an Agency Code and a password that
uniquely identifies each individual using the Data Sharing Network, and that is required in order for
such individual to obtain access to the Server and Agency Databases via the Server.
"Server" means the computer system maintained and operated by SunGard Public Sector, and
through which Users obtain remote access to Agency Databases.
"User" means Customer, and includes for purposes of this Supplement the User's employees
and agents on a "need to know" basis. Where the Exhibit 1 to which this Supplement is attached
identifies a limitation on the number of "Sworn Officers," the term "User' shall mean only that
quantity of sworn police officers or State/NCIC query -certified officers employed by User. For the
avoidance of doubt, no license is deemed granted to any person meeting the definition of "User"
other than Customer itself. The right that any other User acting for on behalf of Customer has
pursuant to this Supplement is derivative of Customer's right of use.
2. Access Subscription to Data Sharing Network. In connection with Customer's license to
use the RMS Component Systems as otherwise provided for in the Agreement, Customer, as the
"User," is also obtaining a subscription to access and use the Data Sharing Network, subject to the
following additional terms and restrictions:
a. For the term provided for in Section 2(b) below, Customer will have the right to access the
Server to participate in and use the Data Sharing Network. Customer's subscription to use
the Data Sharing Network (the "Subscription") permits Customer to send queries and to
receive information from Agency Databases made available by other participating Agencies.
In connection with the Subscription:;
i. User may create on-line or printed reports of information retrieved from Agency Databases,
and reproduce, reformat, print, display and distribute internally such reports, consistent with
User's normal internal procedures.
Notwithstanding the foregoing, User is prohibited from copying, distributing or displaying
any information obtained from the Data Sharing Network for commercial sale,
redistribution, broadcast or transfer, or to otherwise use such information in breach of any
duty of confidentiality or privacy; and further, User is prohibited from allowing any other
person or entity from using the information in any manner that is prohibited by the terms of
this Supplement.
iii. User shall not, nor authorize or enable anyone else to, access the Server or use the
Software or Data Sharing Network except as expressly permitted in this Supplement.
SPS License 7/1/2010
b. The Subscription will be co -terminus with the term during which Customer is a subscriber to
"Improvements" for the Baseline RMS Component Systems pursuant to the Software
Maintenance Agreement entered into by the parties on or about the Execution Date. For the
avoidance of doubt, neither Customer nor any User having access to the Data Sharing
Network pursuant to Customer's Subscription will have any right to access the Data Sharing
Network if Customer is no longer a subscriber to Improvements for the Baseline RMS
Component Systems pursuant to the Software Maintenance Agreement.
3. Security System. User has sole responsibility and liability for the use and security of all user
IDs, Agency Codes and passwords provided by it to any individual. User will comply with all
policies and procedures established by SunGard Public Sector from time to time related to the
issuance, validation and use of individual passwords. User will promptly notify SunGard Public
Sector of the identity of the individual assigned to a particular password, of the cancellation or
expiration of a password, and of the loss or misuse of any password or other Security System
element. All passwords are subject to cancellation or suspension by SunGard Public Sector at
any time and without notice, if SunGard Public Sector has reason to believe that a password has
been or is being utilized in any manner or for any purpose not expressly authorized under this
Supplement.
4. Services. Each Agency Database and all information available through the Data Sharing
Network is created by and is under the care, custody and control of, the individual Agencies that
makes the same available to the Data Sharing Network. SUNGARD PUBLIC SECTOR
DISCLAIMS ALL RESPONSIBILITY OR LIABILITY WHATSOEVER FOR THE CONTENT OF
ANY AGENCY DATABASE OR RETRIEVED INFORMATION, FOR ITS ACCURACY,
COMPLETENESS OR TIMELINESS OR FOR ANY DELAY OR NON-AVAILABILITY OF THE
DATA SHARING NETWORK OR ANY DATA THEREIN. USER ACCEPTS SOLE
RESPONSIBILITY FOR THE ACCURACY, COMPLETENESS AND TIMELINESS OF SUCH
CONTENT, FOR ITS AVAILABILITY AND FOR ANY USE TO WHICH IT IS PUT OR RESULTS
OBTAINED THEREFROM. CUSTOMER AGREES AND UNDERSTANDS THAT SUNGARD
PUBLIC SECTOR MAKES NO WARRANTIES WHATSOEVER, EXPRESSED OR IMPLIED,
WITH REGARD TO ANY INFORMATION USED, ACCESSED OR PLACED ON ANY AGENCY
DATABASE, AND SUNGARD PUBLIC SECTOR EXPLICITLY DISCLAIMS ALL WARRANTIES
OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE IN CONNECTION
THEREWITH.
5. User Responsibilities.
a. User is responsible for procuring, installing, and operating the individual computers used to
access the Server, for providing a proper physical environment and remote access for such
computers, for obtaining and installing an SunGard Public Sector -approved firewall and
security system, for securing a dedicated Internet connection sufficient to meet User's data
access needs and for providing such training and ongoing support services for individual
users.
b. User is solely responsible for adopting and maintaining procedures and security measures in
connection with its use of the Data Sharing Network, any Agency Databases that it maintains,
and in connection with any Agency Databases that it accesses. SunGard Public Sector has
no responsibility and/or liability whatsoever for any: (1) security breaches or unauthorized
access to the Data Sharing Network or to User's system, (2) interruption, delay, errors, or
omissions of or in any Agency Database, or the results thereof, including (without limitation)
examination and confirmation of data prior to use thereof, (3) provision for identification and
correction of errors and omissions, (4) preparation and storage of backup data, and (5)
replacement or reconstruction of lost or damaged data or media. User is advised to maintain
SPS License 7/1/2010
alternative procedures for obtaining, as needed, information otherwise available through the
Data Sharing Network.
c. User is responsible for complying with all local, state, and federal laws pertaining to the use
and disclosure of any information or data obtained through the Data Sharing Network,
including without limitation any confidentiality or privacy requirements.
d. User shall not permit any third party to access or use the Software provided by SunGard
Public Sector, nor shall User decompile, disassemble or reverse engineer any of the Software
or data structures utilized by the Data Sharing Network or permit any third party to do so.
e. User warrants and represents that it has sufficient right and authority to grant SunGard
Public Sector and other users access to its Agency Databases, to cooperate with SunGard
Public Sector, as necessary, in the performance of this Agreement and to authorize and
permit SunGard Public Sector to perform all work required to allow the Data Sharing Network
access to User's Agency Databases (if applicable according to Section 6).
6. Agency Database Sharing. As part of the Subscription, Customer, as User, agrees to make
its Agency Databases available to the Data Sharing Network. User shall host such Agency
Databases on its server and shall cooperate if and when SunGard Public Sector, at its sole
discretion, implements minor modifications reasonably required to provide Agency Database
compatibility with and accessibility to the Data Sharing Network. Notwithstanding the foregoing,
this Section 6 is not applicable where User has purchased a Non -RMS (view only) license and
shall not be sharing any data on the P2P network (querying data from other agencies only).
Notwithstanding anything to the contrary, User grants SunGard Public Sector permission to use
the information contained in User's Agency Database to demonstrate solely to other law
enforcement personnel the capabilities of the Data Sharing Network for purposes of increasing the
number of departments utilizing the Data Sharing Network.
SPS License 7/1/2010
PAY AGENT SUPPLEMENT
1. Additional Definitions. "Pay Agency Products" means the products and services of those vendors
(in each case, a "Vendor") that are identified in an Exhibit 1 (the "Pay Agency Products").
2. Pav Aqent Designation. Customer designates SunGard Public Sector as Customer's pay agent for
data processing related purchases and acquisitions, for the sole and exclusive purpose of allowing
SunGard Public Sector, on behalf of Customer, to make payment to each Vendor for Customer's
procurement of the Pay Agency Products under the terms and conditions of agreements (each a "Vendor
Agreement") to be executed and made by and between Customer and Vendor. Customer covenants and
agrees that it will promptly take all actions reasonably necessary to effect such designation of SunGard
Public Sector as Customer's pay agent as provided for in this Section 2; and SunGard Public Sector
covenants and agrees that, promptly after receipt of payment from Customer, SunGard Public Sector will
make payment to each Vendor for Customer's procurement of the Pay Agency Products.
3. Pay Agency Products Procurement. SunGard Public Sector will, as soon as reasonably practicable,
obtain for Customer, as Customer's pay agent, the Pay Agency Products from the Vendor, FOB Vendor's
place of business, for use by Customer in each instance pursuant to the applicable Vendor Agreement.
SunGard Public Sector will remit payments made to SunGard Public Sector by Customer promptly upon
customary terms for the Pay Agency Products to the Vendor on behalf of Customer. CUSTOMER IS
HEREBY ADVISED THAT VENDOR, AND NOT SUNGARD PUBLIC SECTOR, ASSUMES ALL RESPONSIBILITY FOR
AND LIABILITY IN CONNECTION WITH THE PAY AGENCY PRODUCTS. SUNGARD PUBLIC SECTOR IS NOT
AUTHORIZED TO MAKE ANY REPRESENTATIONS OR WARRANTIES THAT ARE BINDING UPON VENDOR OR TO
ENGAGE IN ANY OTHER ACTS THAT ARE BINDING UPON VENDOR, EXCEPTING SPECIFICALLY THAT SUNGARD
PUBLIC SECTOR IS AUTHORIZED TO REPRESENT THE FEES FOR THE PAY AGENCY PRODUCTS AS THE SAME IS
PROVIDED FOR IN EXHIBIT 1 AND TO ACCEPT PAYMENT OF SUCH AMOUNTS FROM CUSTOMER ON BEHALF OF
VENDOR. IN NO EVENT WILL SUNGARD PUBLIC SECTOR BE DEEMED TO HAVE TAKEN TITLE OR ANY SIMILAR
RIGHT OR INTEREST IN OR OF ANY PAY AGENCY PRODUCTS IN THE CHAIN OF DISTRIBUTION TO CUSTOMER, AND
TITLE OR SUCH SIMILAR RIGHT OR INTEREST IN OR TO THE PAY AGENCY PRODUCTS WILL BE DEEMED TO VEST IN
CUSTOMER ONLY AS OTHERWISE PROVIDED FOR IN THE VENDOR AGREEMENT.
4. Term of Pay Agency. SunGard Public Sector's status as Customer's pay agent will expire promptly
after SunGard Public Sector remits payment of the Pay Agency Products license fee to Vendor on behalf of
Customer.
5. Disclaimer of Warranties. Customer agrees and understands that SUNGARD PUBLIC SECTOR
MAKES NO WARRANTIES WHATSOEVER, EXPRESSED OR IMPLIED, WITH REGARD TO THE
PAY AGENCY SOFTWARE. ALL WARRANTIES (IF ANY) ARE PROVIDED TO CUSTOMER BY
VENDOR. SUNGARD PUBLIC SECTOR EXPLICITLY DISCLAIMS ALL WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
6. LIMITATIONS OF LIABILITY.
(a) LIMITED LIABILITY OF SUNGARD PUBLIC SECTOR. EXCEPT FOR ITS OBLIGATION TO
REMIT PAYMENT RECEIVED FROM CUSTOMER TO THE VENDOR PURSUANT TO THIS
AGREEMENT, SUNGARD PUBLIC SECTOR WILL HAVE NO LIABILITY WHATSOEVER IN
CONNECTION WITH THE PAY AGENCY SOFTWARE. IN NO EVENT WILL SUNGARD PUBLIC
SECTOR BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL AND/OR
OTHER DAMAGES WHATSOEVER, WHETHER BASED ON BREACH OF CONTRACT, TORT
(INCLUDING NEGLIGENCE), PRODUCT LIABILITY, OR OTHERWISE, AND WHETHER OR NOT
SUNGARD PUBLIC SECTOR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
SPS License 7/1/2010
SOFTWARE MAINTENANCE AGREEMENT
BETWEEN
SunGard Public Sector Inc.
a Florida corporation
with headquarters at:
1000 Business Center Drive
Lake Mary, FL 32746
("SunGard Public Sector")
AND
City of Costa Mesa, A California Municipal Corporation
77 Fair Drive
Costa Mesa, CA 92626
(for purposes of this Agreement, "Customer")
By the signatures of their duly authorized representatives below, SunGard Public Sector and Customer,
intending to be legally bound, agree to all of the provisions of this Agreement and all Exhibits, Supplements,
Schedules, Appendices, and/or Addenda to this Agreement.
Customer
M��mv 'ost, /
PRINT NAME: Tom Hatch
PRINT TITLE: Chief Executive Officer
DATE SIGNED:ZZZ!
APPROVED AS TO FORM:
Cl
It
SunGard Public Sector Inc.
BY: '0"',
PRI N4ANIE ]illlan Macau, vice President Support®pGUOft
AND TITLE: Sungard Public Sector Inc
DATE SIGNED:
BY:
100,
PRINT NAME Rey Perkey, Vice President Professlonal Selvkes
AND TITLE: Sun--a-A-
DATE SIGNED: 7b3
3 r�
ATTEST:
Date:
M
Page 1 of 8
SPS Maintenance 7/1/2010
Brenda Green, City Clerk
SOFTWARE MAINTENANCE AGREEMENT
BETWEEN
SunGard Public Sector Inc.
a Florida corporation
with headquarters at:
1000 Business Center Drive
Lake Mary, FL 32746
("SunGard Public Sector")
AND
City of Costa Mesa, A California Municipal Corporation
77 Fair Drive
Costa Mesa, CA 92626
(for purposes of this Agreement, "Customer")
By the signatures of their duly authorized representatives below, SunGard Public Sector and Customer,
intending to be legally bound, agree to all of the provisions of this Agreement and all Exhibits, Supplements,
Schedules, Appendices, and/or Addenda to this Agreement.
Customer
BY:
PRINT NAME: Jim Righeimer,
PRINT TITLE: Mayor
DATE SIGNED:
APPROVED AS TO FORM:
CITY ATTORNEY'S OFFICE
Date:
Cal
Tom Duarte,
City Attorney
SPS Maintenance 7/1/2010
SunGard Public Sector Inc.
BY: ✓I
PRINT NAME Ray Perkey, Vlce President Profenional5erViM
AND TITLE: gLgard Puhllc sector Inc
DATE SIGNED: f
BY:
PRINT N E Jiliian Macau, Vice President Support OPGrAtkift
AND TITLE:Sungard Public Sector Inc
DATE SIGNED:
ATTEST:
Date:
2
Page 1 of 8
Brenda Green, City Clerk
CERTIFICATE OF SECRETARY
THE UNDERSIGNED, Leslie S. Brush, Secretary of SUNGARD PUBLIC SECTOR INC., a corporation
organized and existing under the laws to the State of Florida (the "Corporation"), does hereby certify that
the officers listed below are duly elected officers of the Corporation, that they hold the titles set forth
opposite their respective names, and that by virtue of such offices they are authorized to enter into and
execute Instruments and documents in the name of, and on behalf of, the Corporation:
NAME OFFICE
Christian Coleman Vice President & Treasurer
Daniel J. Conway Vice President, Sales
Gilbert O. Santos President & Chief Executive Officer,
Public Sector
James A. Brescia Vice President, Human Resources
Jillian Macau Vice President, Support Operations
Raymond H. Perkey Vice President, Professional Services
Steven Pratt Vice President, Cloud Solutions
IN WITNESS WHEREOF, the undersigned has caused this Certificate of Secretary to be duly
executed and the corporate seal to be hereunto affixed this 10th day of February, 2012.
q{!*G""POjRATE SEAL]
I'�11.11tHFMitU`
SPS Maintenance 7/1/2010
i.
2
Leslie S. Brush, Secretary
Page 2 of 8
THIS AGREEMENT is entered into between SunGard Public Sector and Customer on the Execution
Date.
SunGard Public Sector and Customer have entered into a Software License and Services Agreement
dated as of the Execution Date (the "License Agreement") for the Software. Customer desires that
SunGard Public Sector provide Maintenance and Enhancements for and new releases of the Baseline
Software identified in Exhibit 1 on the terms and conditions contained in this Agreement, and for the
Custom Modifications identified in Exhibit 1 on the terms and conditions of this Agreement. Accordingly,
the parties agree as follows:
1. Incorporation By Reference. Sections 1
(Definitions), Sections 8 through 9,
(Confidential Information and Indemnity by
SunGard Public Sector, respectively), and
Sections 11 through 15, inclusive (Notices,
Force Majeure, Assignment, No Waiver,
Choice of Law; and Severability), Section 17
through 18 (Insurance and Claims) of the
Software License and Services Agreement
are incorporated into this Agreement by this
reference as fully as if written out below. If
any provision incorporated by reference from
the Software License and Services
Agreement conflicts with any provision of this
Agreement, the provision of this Agreement
will control.
2. Additional Definitions.
"Contract Year" means, with respect to
each Baseline Component System and
Custom Modification, each one (1) year period
beginning on the Execution Date or the
anniversary thereof, and ending one (1) year
thereafter.
"Custom Modification" means a change
that SunGard Public Sector has made at
Customer's request to any Component
System in accordance with a SunGard Public
Sector -generated specification, but without
any other changes whatsoever by any person
or entity. Each Custom Modification for which
SunGard Public Sector will provide Customer
with Improvements is identified in Exhibit 1.
"Defect" has the meaning ascribed to
that term in the License Agreement, and
further, with regard to each Custom
Modification, means a material deviation
SPS Maintenance 7/1/2010
between the Custom Modification and the SunGard
Public Sector -generated specification and
documentation for such Custom Modification, and for
which Defect Customer has given SunGard Public
Sector Notification of and reasonably sufficient
information to enable SunGard Public Sector to
replicate the deviation on a computer configuration
that is both comparable to the Equipment and that is
under SunGard Public Sector's control, or that
Customer can demonstrate to SunGard Public Sector
remotely.
"Enhancements" means general release (as
opposed to custom) changes to a Baseline
Component System or Custom Modification which
increase the functionality of the Baseline Component
System or Custom Modification in question.
"Improvements" means, collectively,
Maintenance, Enhancements and New Releases
provided under this Agreement.
"Maintenance" means using the highest
professional standards to provide Customer with
avoidance procedures for or corrections of Defects.
For purposes of this Agreement, the phrase "highest
professional standards" shall mean those standards of
practice recognized by one (1) or more first-class firms
performing similar work under similar circumstances.
The hours during which Maintenance will be provided
for each Component System, the targeted response
times for certain defined categories of Maintenance
calls for each Component System and Custom
Modification, and other details and procedures
(collectively, the "Maintenance Standards") relating to
the provision of Maintenance for each Component
System and Custom Modification are described in
attached Exhibit 2.
Page 3 of 8
"New Releases" means new editions of
a Baseline Component System or Custom
Modification, as applicable.
"Notification" means a communication
to SunGard Public Sector's help desk by
means of: (i) SunGard Public Sector's web
helpline; (ii) the placement of a telephone call;
or (iii) the sending of an e-mail to SunGard
Public Sector.
3. Services.
(a) Types of Services. During the term
of this Agreement, SunGard Public Sector will
provide Customer with Maintenance for,
Enhancements of, and New Releases of each
Baseline Component System and each
Custom Modification identified in Exhibit 1.
(b) Limitations. All Improvements will
be part of the applicable Baseline Component
System/Custom Modification, and will be
subject to all of the terms and conditions of
the License Agreement and this Agreement.
Customer must provide SunGard Public
Sector with such facilities, equipment and
support as are reasonably necessary for
SunGard Public Sector to perform its
obligations under this Agreement, including
remote access to the Equipment.
4. Payment and Taxes.
(a) Maintenance Fees. For the
Improvements, Customer will pay SunGard
Public Sector the amount provided for in
Exhibit 1 as the "Payment Amount" for the first
Contract Year. For each Contract Year
subsequent to the initial Contract Year,
SunGard Public Sector reserves the right to
increase the Improvements fees, subject to a
maximum increase in any one year of the
lesser of: (1) three percent (3%), or (2) the
Consumer Price Index — All Urban Consumers
(CPI) for the twelve (12) month period prior to
first day of the renewal Contract Year. Fees
for Improvements for a Baseline Component
System/Custom Modification are due on the
first day of the first month of the Contract Year
for that Baseline Component System/Custom
Modification.
(b) Additional Costs. Customer will also
reimburse SunGard Public Sector for actual
travel and living expenses that SunGard
SPS Maintenance 7/1/2010
Public Sector incurs in providing Customer with
Improvements under this Agreement, with
reimbursement to be on an as -incurred basis. Such
travel and living expenses will be governed by
SunGard Public Sector's then current Travel Expense
Guidelines, will be invoiced on a monthly basis in
arrears and due within thirty (30) days from the date of
receipt of the invoice by Customer. Customer will also
reimburse SunGard Public Sector for all charges
incurred in connection with accessing Equipment.
(c) Taxes. Customer is responsible for paying all
taxes (except for taxes based on SunGard Public
Sector's net income or capital stock) relating to this
Agreement, the Improvements, any services provided
or payments made under this Agreement. Applicable
tax amounts (if any) are NOT included in the fees set
forth in this Agreement. If Customer is exempt from
the payment of any such taxes, Customer must
provide SunGard Public Sector with a valid tax
exemption certificate; otherwise, absent proof of
Customer's direct payment of such tax amounts to the
applicable taxing authority, SunGard Public Sector will
invoice Customer for and Customer will pay to
SunGard Public Sector all such tax amounts.
5. Term. This Agreement will remain in full force
and effect throughout the initial Contract Year. After
the initial Contract Year, this Agreement will renew for
an additional Contract Year unless, at least thirty (30)
days prior to the expiration of the initial Contract Year,
Customer notifies SunGard Public Sector in writing of
Customer's intent not to renew the Agreement for the
second Contract Year. After the second Contract
Year, this Agreement will automatically be extended
for consecutive Contract Years on a year-to-year
basis unless either party notifies the other in writing of
its intent not to extend this Agreement for any
particular Baseline Component System/Custom
Modification at least thirty (30) days prior to the
expiration of the then -current Contract Year.
6. Disclaimer of Warranties. SunGard Public
Sector warrants that the services provided herein will
be performed in a professional and workmanlike
manner and that if the unmodified Component
System, in whole or in part, is replaced or upgraded
by SunGard Public Sector with replacement or
upgraded general release software components to
correct Defects, or as an Enhancement, SunGard
Public Sector warrants that the Component System,
as so upgraded, shall operate with the rest of the
unmodified, general release Component System of
the same release without any loss of functionality of
the rest of the unmodified, general release
Page 4 of 8
Component System of the same release. With
the exception of the foregoing sentence,
Customer agrees and understands that
SUNGARD PUBLIC SECTOR MAKES NO
OTHERE WARRANTIES WHATSOEVER,
EXPRESSED OR IMPLIED, WITH REGARD
TO ANY IMPROVEMENTS AND/OR ANY
OTHER MATTER RELATING TO THIS
AGREEMENT, AND THAT SUNGARD
PUBLIC SECTOR EXPLICITLY DISCLAIMS
ALL WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE. FURTHER,
SUNGARD PUBLIC SECTOR EXPRESSLY
DOES NOT WARRANT THAT A
COMPONENT SYSTEM, ANY CUSTOM
MODIFICATION OR ANY IMPROVEMENTS
WILL BE USABLE BY CUSTOMER IF THE
COMPONENT SYSTEM OR CUSTOM
MODIFICATION HAS BEEN MODIFIED BY
ANYONE OTHER THAN SLINGARD PUBLIC
SECTOR, OR WILL BE ERROR FREE, WILL
OPERATE WITHOUT INTERRUPTION OR
WILL BE COMPATIBLE WITH ANY
HARDWARE OR SOFTWARE OTHER
THAN THE EQUIPMENT.
7. Termination.
In the event that either party fails or refuses to
perform any of the provisions of this
Agreement at the time and in the manner
required, that party shall be deemed in default
in the performance of this Agreement. If such
default is not cured within a period of fifteen
(15) calendar days, or if more than fifteen
(15) calendar days are reasonably required to
cure the default and the defaulting party fails
to give adequate assurance of due
performance within fifteen (15) calendar days
after receipt of written notice of default,
specifying the nature of such default and the
steps necessary to cure such default, and
thereafter diligently take steps to cure the
default, the non -defaulting party may
terminate the Agreement forthwith by giving to
the defaulting party written notice thereof.
Notwithstanding the above provisions,
Customer shall have the right, at its sole and
absolute discretion and without cause, of
terminating this Agreement at any time by
giving no less than thirty (30) calendar days'
prior written notice to SunGard Public Sector.
In the event of termination under this Section,
City shall pay SunGard Public Sector for
Improvement Fees due and all reimbursable
SPS Maintenance 7/1/2010
expenses incurred by SunGard Public Sector up to
the effective date of termination for which SunGard
Public Sector has not been previously paid. On the
effective date of termination, SunGard Public Section
shall deliver to Customer all Documents, whether in
draft or final form.
8. LIMITATIONS OF LIABILITY.
(a) LIMITED LIABILITY OF SUNGARD PUBLIC
SECTOR. SUNGARD PUBLIC SECTOR'S
LIABILITY IN CONNECTION WITH THE
IMPROVEMENTS OR ANY OTHER MATTER
RELATING TO THIS AGREEMENT WILL NOT
EXCEED THE FEES THAT CUSTOMER ACTUALLY
PAID TO SUNGARD PUBLIC SECTOR FOR THE
IMPROVEMENTS FOR THE YEAR THAT SUCH
LIABILITY ARISES.
(b) EXCLUSION OF DAMAGES. REGARDLESS
OF WHETHER ANY REMEDY SET FORTH HEREIN
FAILS OF ITS ESSENTIAL PURPOSE OR
OTHERWISE, IN NO EVENT WILL SUNGARD
PUBLIC SECTOR BE LIABLE TO CUSTOMER FOR
ANY SPECIAL, INCIDENTAL, OR
CONSEQUENTIAL DAMAGES, WHETHER BASED
ON BREACH OF CONTRACT, TORT (INCLUDING
NEGLIGENCE), PRODUCT LIABILITY, OR
OTHERWISE, AND WHETHER OR NOT SUNGARD
PUBLIC SECTOR HAS BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGE.
(c) BASIS OF THE BARGAIN. CUSTOMER
ACKNOWLEDGES THAT SUNGARD PUBLIC
SECTOR HAS SET ITS FEES AND ENTERED INTO
THIS AGREEMENT IN RELIANCE UPON THE
LIMITATIONS OF LIABILITY AND THE
DISCLAIMERS OF WARRANTIES AND DAMAGES
SET FORTH IN THIS AGREEMENT, AND THAT THE
SAME FORM AN ESSENTIAL BASIS OF THE
BARGAIN BETWEEN THE PARTIES.
9. Entire Agreement. This Agreement contains the
entire understanding of the parties with respect to its
subject matter, and supersedes and extinguishes all
prior oral and written communications between the
parties about its subject matter. Any purchase order
or similar document which may be issued by
Customer in connection with this Agreement does not
modify this Agreement. No modification of this
Agreement will be effective unless it is in writing, is
signed by each party, and expressly provides that it
amends this Agreement.
Page 5 of 8
Customer: City of Costa Mesa, A California Municipal Corporation EXHIBIT 1
CONTRACT YEAR: Execution Date (or anniversary thereof) through one year thereafter
Improvements for the initial Contract Year are provided at no charge. The "Initial Payment Amount' in the table below
represents the Improvements fee for the second Contract Year, and is payable only if Customer elects to extend the term of
the Agreement through the second Contract Year, as provided for in Section 5, Term.
City
Part #
Component System
Initial Payment
Amount
Support Type
Computer Aided Dispatch
1
CAD -72
BASE COMPUTER AIDED DISPATCH SYSTEM - SITE
LICENSE
$ 7,696.00
7X24
4
CAD -CON -T2
ADDITIONAL CAD CONSOLE LICENSE
2,080.00
7x24
1
CAD -MAP -T2
FIRST CAD MAP DISPLAY AND MAP MAINTENANCE
SOFTWARE LICENSE
720.00
7x24
6
CAD-MAPD-T2
ADDITIONAL CAD MAP DISPLAY LICENSE
1,440.00
7x24
7
MCT -AVL -CAD -T2
CAD CLIENT AVL LICENSE
2,240.00
7x24
1
CAD -E911 -T4
E911 INTERFACE MODULE
800.00
7x24
8
MCT -MIS -T2
LAN CLIENT LICENSE FOR MESSAGE SWITCH
256.00
7x24
8
CAD -MRM -72
CAD RESOURCE MONITOR DISPLAY LICENSE WITH MAPS
1,280.00
7x24
1
- MAP -CONVERTER
MAP CONVERTER SOFTWARE
560.00
7x24
1
CAD-INT-C2C
CAD 2 CAD
1,120.00
7x24
1
CAD -INT -SPF
SUNPRO FIRE INTERFACE
880.00
7x24
1
CAD -INT -TS
TELESTAFF INTERFACE
880.00
7x24
1
CAD4NT-MOSCAD
CAD INTERFACE TO MOSCAD1
1,200.00
7x24
1
CAD -RR -T2
RIP AND RUN PRINTING/FAXING MODULE
800.00
7x24
1
CAD -PG -T2
ALPHA NUMERIC PAGING MODULE
800.00
7x24
1
CAD -INT -PG
CAD INTERFACE TO PAGEGATE
160.00
7x24
Records Management S m
7x24
1
RMS -BASE -T8
BASE RECORDS MANAGEMENT SYSTEM -SITE LICENSE
11,600.00
7x24
1
RMS -BAR HOST -T8
BAR CODING SERVER LICENSE WORKSTATION
912.00
7x24
1
RMS -ACCIDENT -T8
BASIC ACCIDENT MODULE WORKSTATION
672.00
7x24
1
RMS-NTF-T8
NOTIFICATION MODULE WORKSTATION
1,712.00
7x24
1
RMS -MAP -T8
RMS MAP DISPLAY AND PIN MAPPING LICENSE
WORKSTATION
1,200.00
7x24
1
RMS -ASSET -T8
ASSET MANAGEMENT MODULE WORKSTATION
128.00
7x24
1
RMS -BAR -CLIENT -T8
BAR CODING HAND-HELD CLIENT LICENSE - EACH
WORKSTATION
150.00
7x24
1
RMS -BIKE -T1
BIKE REGISTRATION MODULE WORKSTATION
128.00
7x24
1
RMS-DOCSCAN-T1
DOCUMENT SCANNING AND STORAGE WORKSTATIONS
1,072.00
7x24
1
RMS -LINK -T4
LINK ANALYSIS MODULE
3,344.00
7x24
1
RMS-P&E-T1
PROPERTY AND EVIDENCE MODULE WORKSTATION
448.00
7x24
1
RMS-P2P
POLICE TO POLICE INTERNET DATA SHARING
no charge
7x24
1
1 RMS-RSW-T1
RESIDENTIAL SECURITY WATCH MODULE WORKSTATION
128.00
7x24
1
RMS -TRAIN -T1
TRAINING MODULE WORKSTATION
288.00
7x24
1
RMS -CA -T1
CRIME ANALYSIS MODULE
1,008.00
7x24
1
RMS-CAPLUS
CRIME ANALYSIS PLUS
3,344.00
7x24
1
RMS -CFS -T1
CALLS FOR SERVICE MODULE WORKSTATION
128.00
7x24
1
RMS-FLMAINT-T1
FLEET MAINTENANCE MODULE
128.00
7x24
1
RMS-SOFF-T1
SEX OFFENDER MODULE
1,216.00
7x24
1
RMS -WIZ -BASE -T2+
ACCIDENT WIZARD BASE SERVER LICENSE
600.00
7x24
25
RMS -WIZ -CLIENT -T8
ACCIDENT WIZARD WORKSTATION LICENSE
760.00
7x24
1
RMS-CRST-T1
CRIME STOPPERS MANAGEMENT MODULE
208.00
7x24
1
RMS -FR -T1
FELONY REGISTRATION MODULE
128.00
7x24
1
RMS -INTELLIGENCE -T1
INTELLIGENCE MODULE
608.00
7x24
1
RMS -GANG -T1
GANG TRACKING MODULE
608.00
7x24
1
RMS -PSD -T1
PROFESSIONAL STANDARDS (INTERNAL AFFAIRS) MODULE
1,408.00
7x24
1
RMS-QTRMSTR-T1
QUARTERMASTER MODULE
446.00
7x24
Mobile Applications
1
MGT -BMS -79
BASE MOBILE SERVER SOFTWARE WORKSTATIONS SITE
LICENSE
4,960.00
7x24
1
MCT -MFR -REV -T9
REVIEW MODULE FOR FIELD REPORTING WORKSTATIONS
4,224.00
7x24
72
MCT -CLIENT -TB
MCT CLIENT -DIGITAL DISPATCH
8,064.00
7x24
72
MCT -MAP -T9
MCT CLIENT -MAPS
1,152.00
7x24
72
MCT -MFR -OFF -T9
MFR CLIENT -BASE INCIDENT/OFFENSE
9,216.00
7x24
25
MCT-MFR-MBLN-CLIENT-T8
MFR CLIENT- MOBLAN VERSION
1,600.00
7x24
1
MCT -AVL -HOST -T9
AVL SERVER HOST LICENSE
4,208.00
7x24
72
MCT -AVL -CLIENT -T9
MCTCLIENT-AVL
1,152.00
7x24
72
MCT -MFR -ARREST -T8
MFR CLIENT -ARREST
3,456.00
7x24
72
MCT -MFR -ACC -T9
MFR CLIENT- ACCIDENTREPORTING
4,608.00
7x24
Message Switch
7x24
1
MCT-SWkT4
STATE/NCIC MESSAGING SOFTWARE
1,440.00
7x24
Web Based Applications
7x24
1
INT-OPSCAD
OPS CAD
1,120.00
7x24
1
INT-OPSRMS
OPS RMS
1,120.00
7x24
1
INT-P2C
POLICE 2 CITIZEN
1,120.00
7x24
Custom Modifications
7x24
1
RMS -OUST -MOD
RMS CUSTOM MODIFICATION - OCATS/CLETS INTERFACE
8,240.00
7x24
1
RMS -OUST -MOD
CAD CUSTOM MODIFICATION - MAS ALARM MONITORING
SYSTEM
2,400.00
7x24
1
RMS -OUST -MOD
CAD CUSTOM MODIFICATION - FATPOT CAD2CAD
4,000.00
7x24
1
RMS -OUST -MOD
RMS CUSTOM MODIFICATION - COPUnk WARRANT QUERY
1,600.00
7x24
PAYMENT AMOUNT (2nd Contract Year)
$ 118,966.00
Improvements fees are due thirty (30) days prior to the commencement of the Contract Year for which such fees are
being remitted Improvement fees for any Contract Year subsequent to the second full Contract Year are subject to
change no more than once per contract year period and will be specified by SunGard Public Sector in an annual
invoice. Any increase in improvement fees is subject to a maximum increase in any one year of the lesser of:
(1) three percent (3%), or (2) the Consumer Price Index (CPI) All Urban Consumers (designated by the
Bureau of Labor Statistics as "CPI -U") using the following criteria: (a) unadjusted for seasonal differences;
(b) for all items; and (c) percentage change shall be for the twelve (12) month period prior to first day of
the renewal Contract Year. SunGard Public Sector will invoice Customer at least sixty (60) days prior to the
expiration of the then current term.
APPLICABLE TAXES ARE NOT INCLUDED IN THIS EXHIBIT 1, AND, IF APPLICABLE, WILL BE ADDED TO
THE AMOUNT IN THE PAYMENT INVOICE(S) BEING SENT SEPARATELY TO THE CUSTOMER.
Improvements Surcharge Imposed In Certain Instances: At the commencement of any Contract Year
where Customer is operating on a version of a Baseline Component System that is more than two (2)
general release versions behind the then -current release for any Component System, SunGard Public
Sector will assess a ten percent (10%) surcharge over and above the Improvements fee for that Contract
Year, with such surcharge to be imposed on a prorated basis for the portion of the Contract Year that
Customer remains on a general release version that is more than two (2) releases behind the then -
current release of the Component Systems in question. Once Customer is using a release that is no more
than two (2) general release versions behind the then -current release, the Improvements surcharge will
be removed on a prospective basis, as of the date that Customer is using the release that is no more than
two (2) general release versions behind the then -current release.
Page 7 of 8
SPS Maintenance 7/1/2010
EXHIBIT 2
Maintenance Standards
Hours During Which SunGard Public Sector's Telephone Support Will be Available to Customer in
Connection with the Provision of Maintenance: As indicated in the "Support Type" column in Exhibit 1.
7x24" means Seven (7) days per week, 24 hours per day. ("5x9") means Monday through Friday, 8:00 A.M. to
5:00 P.M. Customer's Local Time within the continental United States, excluding holidays.
II. Targeted Response Times. With respect to SunGard Public Sector's Maintenance obligations, SunGard
Public Sector will use diligent, commercially reasonable efforts to respond to Notifications from Customer
relating to the Baseline Component Systems/Custom Modifications identified in Exhibit 1 of this Agreement in
accordance with the following guidelines with the time period to be measured beginning with the first
applicable SunGard Public Sector "Telephone Support" hour occurring after SunGard Public Sector's receipt of
the Notification:
ProritY;'>::>.
Aescnprott _
response GoaC*
Retitl�i�nlol*
...
Urgent
A support issue shall be considered Urgent when it
SunGard Public Sector
Although resolution
1
produces a Total System Failure; meaning SunGard
has a stated goal to
times vary depending
Public Sector's Component Systems are not performing
respond within 60
on the exact issue and
a process that has caused a complete work stoppage.
minutes of the issue
customer environment,
being reported and have
SunGard Public Sector
a resolution plan within
has a stated goal to
24 hours.
resolve an urgent issue
within 24 hours OR
provide a resolution
plan with urgent issues
Critical
A support issue shall be considered Critical when a
SunGard Public Sector
2
critical failure in operations occurs; meaning SunGard
has a stated goal to
within 24 hours of the
Public Sector's Component Systems are not performing
respond within two
issue being reported.
a critical process and prevents the continuation of basic
hours of the issue being
operations. Critical problems do not have a
reported.
A resolution plan details
workaround. This classification does not apply to
the steps necessary to
intermittent problems.
understand and possibly
resolve the issue.
Non-
A support issue shall be considered Non -Critical when
SunGard Public Sector
Critical
a non critical failure in operations occurs; meaning
has a stated goal to
3
SunGard Public Sector's Component Systems are not
respond within four
performing non-critical processes, but the system is still
hours of the issue being
usable for its intended purpose or there is a
reported.
workaround.
Minor
A support issue will be considered Minor when the
SunGard Public Sector
4
issue causes minor disruptions in the way tasks are
has a stated goal to
performed, but does not affect workflow or
respond within 24 hours
operations. This may include cosmetic issues, general
of the issue being
questions, and how to use certain features of the
reported.
system.
* Measured from the moment a Case number is created. As used herein a "Case number" is created when a) SunGard
Public Sector's support representative has been directly contacted by Customer either by phone, email, in person, or
through SunGard Public Sector's online support portal, and b) when SunGard Public Sector's support representative
assigns a case number and conveys that case number to the Customer.
Page 8 of 8
SPS Maintenance 7/1/2010
DocuSign Envelope ID: FAOD7A85-D275-4125-8E33-8237E6C95127{ ATTACHMENT 2
�-
AMENDMENT #1 TO THE SOFTWARE LICENSE AND SERVICES AGREEMENT AND SOFTWARE
MAINTENANCE AGREEMENT
CITY OF COSTA MESA
("Customer")
and
SUNGARD PUBLIC SECTOR INC.
("SunGard Public Sector")
This Amendment (the "Amendment") amends the parties' Software License and Services Agreement and
Software Maintenance Agreement with an Execution Date of July 23, 2013 (collectively, the "Agreements")
expressly as provided for in this Amendment.
The Execution Date of this Amendment is the latest date shown on the signature page of this Amendment.
Customer and SunGard Public Sector, intending to be legally bound, agree as follows:
1. Defined Terms. Except as otherwise set forth herein, each defined term in the Agreement has the
meaning ascribed to that term in the Agreement when the term is used in this Amendment.
2. Amendment to and Modification of Software License Agreement.
The Agreement is amended and modified as follows:
(a) The following Component Systems have been deleted from the Agreement:
Qty Part #
Component System
License Fee
Professional Custom
Services Implementation Modification
Web Based Applications
Web Based Applicationaimptementadon
1 INT OPSCAD
OPS CAD
7,000.00
1 INT-OPSRMS
OPS RMS
7,000.60
1 INT-P2C-INST
Subtotal
$ 14,000.00
1 DISCOUNT
lApplied Contract Discount
$ (4,200.00)
$ 288000
TOTAL LICENSE FEE
$ 9,800,00
The parties hereby terminate Customer's license to use the terminated Component Systems.
Customer agrees to destroy or return the terminated Component Systems to SunGard Public
Sector. In the event Customer elects to re -license the terminated Component Systems in the
future, they shall be licensed at the fees in effect at that time.
Customer has not paid any amounts towards the purchase of the terminated Component
Systems. SunGard Public Sector absolves and relieves Customer from the obligation, if any, to
pay the remaining balance that may be owed on the terminated Component Systems.
(b) The following Services have been deleted from the Agreement:
i
Qty. Part!
Description
Project
Management
Professional Custom
Services Implementation Modification
Web Based Applicationaimptementadon
1 INT-OPS-INST
ADDITIONAL PROFESSIONAL SERVICES -INTERNET
APPLICATIONS INSTALLATEON AND IMPLEMENTATION
g 14,0 00.00
1 INT-P2C-INST
ADDITIONAL PROFESSEONAL SERVICES_INTERNET
APPLICATIONS TRAINING
4,160.00
I INT-PROD-MGNT
PROJECT MANAGEMENT SERVICES FOR INTERNET
APPLICATIONS
$ 288000
MRS ALARM MONITORING SYSTEM
PROJ-MGNT
ECAD-PROF-ADD-IMPL
INTERFACE
984000
ADDITIONAL IMPLEMENTATION PROFESSIONAL SERVICES
$ 2,800.00
Custom Modifications
f RMS -GUST -MOD
CAD CUSTOM MODIFICATION -MAS ALARM MONITORING
S 15 00
TOTAL SERVICES FEE:
S 6,400.00 S 18,160.10 $ $810.00 S 15,000.00
' Additionally, Exhibit 5 WAS Alarm Monitoring Interface" has been deleted from the Agreement.
Page 1 of 6
DocuSign Envelope ID: FAOD7A85-D275-4125-8E33-8237E6C95127
Customer has not paid any amounts towards the purchase of the deleted Services. SunGard
Public Sector absolves and relieves Customer from the obligation, if any, to pay the remaining
balance that may be owed on the deleted Services.
(c) The following Component Systems have been added to the Agreement:
s • i
Qty
Part#
na t
License Fee
Initial Annual
Support Payment
Amount (Second
Contract Year`)
Annual
Support
Type
Jai! Management System knplementaSon
Jail Management System
1
JMS-PROF-ADD-IMPL
1
JMS-BASE-10
JAIL MANAGEMENT SYSTEM MODULE WORKSTATION
SITE LICENSE TO INCLUDE:;
JMS-BASE - JAIL MANAGEMENT SYSTEM:::
$ 18,500.00
$ 2,950.00
7x24
1
JMS-INT-STATE-LIVESCAN
STATE LIVESCAN INTERFACE
8,500.00
1,360.00
7x24
1
JMS-INT-VINE
JMS VINE INTERFACE
1,500.00
240.00
7x24
1
RMS -PS -BATCH -T1
PAWN BATCH TICKET PROCESSING MODULE
2,800.00
448.00
7x24
1
RMS -PS -T1
PAWN SHOP/PAWN WATCH
1,300.00
208.00
7x24
1
MCT-MFR-PEVOUCH
MFR P&E VOUCHER - SITE LICENSE
5,000.00
800.00
7x24
1,400,00
SubTotal
$ 37,600.00
$ 21,120.00
$ 6,720.00,$ 28,440.00
1
DISCOUNT
DISCOUNT FOR MFR P&E VOUCHER
$ (5,000.00)
TOTAL FEE
$ 32,600.00
$ 6,016.00
Note: See also Long Descriptions on Attachment 1.
*The initial term of support for the products listed above shall be deemed to have commenced
commensurately with Customer's current annual support term, and will be billed with Customer's
current Contract Year support term.
(d) The following Services have been added to the Agreement:
Qty.
Part#
Description
Training
Project
Management Implementation
Jai! Management System knplementaSon
1
JMS-PROF-ADD-IMPL
ADDITIONAL IMPLEMENTATION PROFESSIONAL SERVICES -
JMS INSTALLATION AND IMPLEMENTATION
$ 27 040,00
1
JMS-MNTTRN
JMS MAINTENANCE TRAINING
$ 3,840.00
1
JMS-TTr-TRN
JMS TRAIN THE TRAINER TRAINING
8,960,00
1
JMS-PGL-TRN
JMS FOLLOW-UP TRAINING
5,120.00
1
JMS-PROJ-MGNT
PROJECT MANAGEMENT
$ 30,000.00
$ 6,720.00
1.5 RMS-ADD-TRN
RMS ADD-ON MODULE USER TRAINING
1,920.00
TOTAL FEES
1
RMS-PROD-MGNT
PROJECT MANAGEMENT FOR ORANGE COUNTY BOOKING
FORMS
1,280.00
1
RMS-PROF-ADD-IMPL
ADDITIONAL IMPLEMENTATION PROFESSIONAL SERVICES
1,400,00
TOTAL SERVICES FEE:
$ 21,120.00
$ 6,720.00,$ 28,440.00
Note: See also Long Descriptions on Attachment 1.
*The initial term of support for the Custom Modification listed above shall be deemed to have commenced
commensurately with Customer's current annual support term, and will be billed with Customer's current
Contract Year support term.
Page 2 of 6
Initial Annual
Support Payment
Custom
Amount (Second
Annual Support
1I.
Custom Modification
Modification Fee
Contract Year*)
Type
JMS CUSTOM MODIFICATION - CALIFORNIA
JMS-CUST-MOD
DEPARTMENT OF JUSTICE FORMS
$ 30,000.00
$ 4,800.00
7x24
4
TOTAL FEES
$ 30,000.00
1 $ 4,800.00
Note: See also Long Descriptions on Attachment 1.
*The initial term of support for the Custom Modification listed above shall be deemed to have commenced
commensurately with Customer's current annual support term, and will be billed with Customer's current
Contract Year support term.
Page 2 of 6
DocuSign Envelope ID: FAOD7A85-D275-4125-8E33-8237E6C95127
3. Integration Provision. Except as expressly modified by this Amendment, the Agreement shall
remain in full force and effect. As of the Execution Date, the Agreement, as further amended by this
Amendment constitutes the entire understanding of the parties as regards the subject matter hereof and
cannot be modified except by written agreement of the parties.
SunGard Public Sector Inc.
�DocuSigned by,
�— 0240C20A72094BA—
PRINTNAME: Chris Coleman
PRINT TITLE.. vice President & CFO
DATE SIGNED: 11/22/2013
City of Costa Mesa
-A
WAWA
1-1 a
PRINTTITLEV (0^Xq1lJ14
DATE SIGNED: QW.
'x,
Page 3 of 6
DocuSign Envelope ID: FAOD7A85-D275-4125-8E33-8237E6C95127
Long Descriptions:
Part Number: JMS-BASE-SITE
Description: JAIL MANAGEMENT SYSTEM MODULE WORKSTATION SITE LICENSE TO INCLUDE:
JMS-BASE - JAIL MANAGEMENT SYSTEM
Long Description: JAIL MANAGEMENT SYSTEM MODULE WORKSTATION SITE LICENSE TO INCLUDE:
JMS-BASE - JAIL MANAGEMENT SYSTEM
JAIL MANAGEMENT BASE SYSTEM INCLUDES:
On Line Booking (intake)
Central Names Interface
Automated Wants and Civil Checks
Initial inmate Screening - Medical and Suicide
Risk Assessment
Arrest Information
Bond Information
Property Management
Integration with Mugshot System
Inmate Tracking
Court List Generation
Scheduled Events Management (Court, Medical Appointment, etc.)
Holds
Facility Capacity Agency and Occupancy
Inmate Cash Accounts
Payment History
Medical Cost Tracking
Criminal History
Attachment 1
Part Number: JMS-INT-STATE-LIVESCAN
Description: STATE LIVESCAN INTERFACE
Long Description: This is SunGard's LiveScan (CardScan) interface module. This interface passes the arrest portion of the booking
record from SunGard's application software to the LiveScan (CardScan) device to eliminate redundant data entry. The LiveScan
device must be on the local LAN, and based on state requirements, this may require the Customer to install a second NIC in the
LiveScan device. SunGard has not included the cost for that card or service for the second NIC installation. Listed below is an
inventory of Customer's responsibilities:
Customer is responsible to provide network connection for the LiveScan device to the State Agency.
The Customer must verify that the LiveScan vendor has the LiveScan computer set up to receive demographics transfer. In most
cases the LiveScan vendor charges for these services and for the associated interface software. These are all the responsibilities
of the Customer and are not included in this Proposal/Contract.
Customer must be able to "ping" the LiveScan device on the Windows 2000, or higher, network prior to SunGard delivering the
LiveScan Interface Software.
Customer must provide a toll-free number, IP address, user login name and user password to access the LiveScan network using
TCP/IP.
Customer must provide all hardware, modem, PC, phone lines and any other required equipment or software to connect to the
associated State Department for the LiveScan Interface.
Customer must have completed and certified the above mentioned items. Customer is responsible for all technical resources to
meet these requirements.
Customer must coordinate with the State departments to support these efforts and testing these interfaces.
If multiple trips are required because the Customer or other involved party did not complete their tasks, the Customer will be
required to reimburse SunGard for the additional travel and living expenses.
SunGard OSSI is only providing SunGard OSSI's software and related implementation services.
Part Number: JMS-INT-VINE
Description: JMS VINE INTERFACE
Page 4 of 6
DocuSign Envelope ID: FAOD7A85-D275-4125-8E33-8237E6C95127
Long Description: This interface allows participation in the nationwide VINE (Victim Information Notification Everyday) network
Complete inmate records are sent to VINE on a schedule determined by the agency. This timely reporting ensures the current
inmate information is always available to the VINE program.
Part Number: RMS -PS -BATCH -T1
Description: PAWN BATCH TICKET PROCESSING MODULE
Long Description: This module provides the ability to batch process pawn shop tickets via floppy disk with RMS Name Candidating
as an option. The Customer is responsible for converting the pawn shop records into SunGard Public Sector's standard import
format.
This module will only support importing from the SunGard Public Sector standard import format. if any additional import formats
are required, the customer will have to purchase custom development services for each additional format necessary. SunGard
Public Sector does not support dialing the shops to obtain their files.
Part Number: RMS -PS -T1
Description: PAWN SHOP/PAWN WATCH
Long Description: Module to record pawned/bought property records from pawn shops in the jurisdiction. Pawn Watch allows the
Customer to create user defined 'watches' against existing and future pawn tickets entered from the Pawn module. These watches
generate 'hit' reports notifying the requesting investigator of a Pawn Watch match.
Part Number: MCT-MFR-PEVOUCH
Description: MFR P&E VOUCHER - SITE LICENSE
Long Description: The SunGard Public Sector Mobile Field Reporting (MFR) Property and Evidence Voucher module facilitates the
entry of evidence information in the field instead of creating it from the Records Management System (RMS). The officer can
complete and submit the property voucher in the field with a default status of'PEND' to alert the Property Clerk of new vouchers.
The officer can print the voucher from the laptop and place the property/evidence item(s) and the printed voucher in the temporary
evidence locker for processing by a Property Clerk.
Once entered, the voucher will be evaluated by the Property Clerk in RMS and rejected or accepted into the Evidence Control
Room. Once accepted, a chain of custody transaction will be created to document evidence control. Should a voucher be denied,
the submitting officer will be notified via MCT that a voucher has been denied and the rejection reason. The voucher can then be
corrected and resubmitted.
Part Number: JMS-PROF-ADD-IMPL
Description: ADDITIONAL IMPLEMENTATION PROFESSIONAL SERVICES--JMS INSTALLATION AND IMPLEMENTATION
Long Description: Up to 20 days of services related to installation and implementation of ONESolution JMS, including:
initial discovery, planning, kick-off (2 days)
initial JMS installation and configuration (1 day)
Assisted build (3 days)
Conduct 1 data audit and system review (1 day)
On-site Go Live Support (1 Trainer @ 4 days)
Remote Application configuration and advisory consulting assistance (5 days)
Post Go Live Close-out Assistance (1 day)
Assist with testing and validation of converted data (3 days)
Part Number: JMS-MNT-TRN
Description: JMS MAINTENANCE TRAINING
Long Description: Two days of training focusing on configuration of the JMS application. Also includes one day of SunGard trainer
preparation and follow-up.
Part Number: JMS-TTT-TRN
Description: JMS TRAIN THE TRAINER TRAINING
Long Description: Up to Six (6) days of on-site training plus class preparation/follow up and assistance designed to prepare agency
training staff for conducting JMS User Training.
Maximum number of participants = 8.
Part Number: JMS-PGL-TRN
Description: JMS FOLLOW-UP TRAINING
Long Description: One three-day end-user refresher class, plus one day of SunGard trainer preparation and follow-up.
Part Number: JMS-PROD-MGNT
Description: PROJECT MANAGEMENT
Long Description: Includes professional services from SunGard for management oversight and coordination with the Customer's
project management, SunGard's internal resources and any third party vendors. Includes coordinating with the customer's project
manager all SunGard related deliveries such as application software, implementation services, and scheduling of SunGard's
resources with the customer.
Part Number: RMS-ADD-TRN
Description: RMS ADD-ON MODULE USER TRAINING
Long Description: Training for Add -On RMS modules to include:
Pawn Shop Batch Processing (.5 day)
Pawn Shop/Pawn Watch (.5 day)
MFR P&E Voucher (.5 day)
Part Number: JMS-CUST-MOD
Description:JMS CUSTOM MODIFICATION — CALIFORNIA DEPARTMENT OF JUSTICE "JUS" FORMS
Page 5 of 6
DocuSign Envelope ID: FAOD7A85-D275-4125-8E33-8237E6C95127
Long Description: SunGard will reproduce the forms listed below based on samples provided by the customer. Each of these forms
can be printed from the booking module within SunGard's ONESolution Jail Management System (JMS). SunGard will populate
the data fields in the Law Enforcement section located on the top of each form using data currently collected within the JMS
application. All other data fields will remain blank on the printed forms. SunGard is not proposing to add any new data elements to
JMS to support fields on these forms.
Forms include:
Disposition of Arrest and Court Action (8715)(Red, Green, Blue)
Subsequent Action Disposition Information (8715A)(Red, Black)
JUS 8715/8715A Instructions
Juvenile Detention Disposition Report (8716) (purple, Blue, Green)
Juvenile Detention Subsequent Disposition (8717) (Purple)
Routing instructions and code explanations for 8716/8717
SunGard will approximately match the color coding for the forms as listed above, based on samples provided by the customer.
Forms must be printed on a color printer capable of supporting the color scheme used.
"Corrected Copy" checkbox and Page _ of _ on the top left of the Juvenile Detention Disposition and Juvenile Detention
Subsequent Disposition reports will not be automatically populated. This area must be completed by hand if applicable. SunGard
will not automatically populate the "Reason for Release" section of the Disposition of Arrest and Court Action report. This section
must be completed by hand if applicable.
SunGard will write a scope of work that covers the details of this development effort.
Part Number: RMS-PROJ-MGNT
Description: PROJECT MANAGEMENT FOR ORANGE COUNTY BOOKING FORMS
Long Description: Project Management includes oversight of release management, delivery and associated issue resolution.
Part Number: RMS-PROF-ADD-IMPL
Description: ADDITIONAL IMPLEMENTATION PROFESSIONAL SERVICES
Long Description: Includes implementation services for Orange County Booking Forms
DocuSign Envelope ID: 3BAF6638-C694-4284-A9C3-21AE336C4C94
ATTACHMENT 3
AMENDMENT #2 TO THE SOFTWARE LICENSE AND SERVICES AGREEMENT AND SOFTWARE
MAINTENANCE AGREEMENT
CITY OF COSTA MESA
("Customer")
and
SUNGARD PUBLIC SECTOR INC.
("SunGard Public Sector")
This Amendment (the "Amendment") amends the parties' Software License and Services Agreement and
Software Maintenance Agreement with an Execution Date of July 23, 2013 (collectively. the "Agreements")
expressly as provided for in this Amendment.
The Execution Date of this Amendment is the latest date shown on the signature page of this Amendment.
Customer and SunGard Public Sector, intending to be legally bound, agree as follows:
1. Defined Terms. Except as otherwise set forth herein, each defined term in the Agreement has the
meaning ascribed to that term in the Agreement when the term is used in this Amendment.
2. Amendment to and Modification of Software License Agreement.
The Agreement is amended and modified as follows:
a The followin Cam onent S stems have been deleted from the Agreement:
Part #
Com vnent S stem
Com uterAided Qi atch
License Fee
1 GAD-INT-C2C
CAD 2 CAD
Records Management S stem
8 7,000,00
1 RMS-RSW T1
RESIDENTIAL SECURITY WATCH MODULE WORKSTATION
1 RMS-FLMAINTT1FLEETMAINTENANCE
, MODULE
800.00
1 RMS-CRST-T1
CRIME STOPPERS MA EMENTMODULE
800.00
Subtotal
1.300.00
1 DISCOUNT
APPLIED CONTRACT DISCOUNT
$ 91900.00
TOTAL LICENSE FEE
$ 2.970.00
5 6,930.00
The parties hereby terminate Customers license to use the terminated Component Systems.
Customer agrees to destroy or return the terminated Component Systems to SunGard Public
Sector In the event Customer elects to re -license the terminated Component Systems in the
future, they shall be licensed at the fees in effect at that time. Customer has paid the amounts of
six thousand nine hundred thirty dollars ($6;930,00) towards the purchase of the terminated
Component Systems. SunGard Public Sector agrees to credit the Customer's account in this
amount to be used towards future Component Systems. SunGard Public Sector absolves and
relieves Customer from the obligation, if any, to pay the remaining balance that may be owed on
the terminated Component Systems.
b The followin Services have been deleted from the Agreement:
1 Part# Project
Descri tlon Man- ement Im
COPLink WARRANT QUERY
RMS
1-1— uwrLr1V?=NIA I IUN PROFESSIONAL SERVICES
m Modifications
CUSTOM MODIFICATION - COPUnk WARRANT QUERY
L SERVICES FEE:
Page 1 of 2
Custom
tion Modification
so0_
DocuSign Envelope ID: 38AF6638-C694-4284-AgC3-21AE336C4C94
Customer has paid the amounts of seven thousand seven hundred forty dollars ($7,740.00)
towards the purchase of the deleted Services. SunGard Public Sector agrees to credit the
Customer's account in this amount to be used towards future Component Systems. SunGard
Public Sector absolves and relieves Customer from the obligation, if any, to pay the remaining
balance that may be owed on the deleted Services.
The Software Maintenance Agreement is amended and modified as follows:
(c) The following Maintenances have haen rlclnterl fl., thn A-----,.
3. Integration Provision. Except as expressly modified by this Amendment, the Agreement shall
remain in full force and effect. As of the Execution Date, the Agreement, as further amended by this
Amendment constitutes the entire understanding of the parties as regards the subject matter hereof and
cannot be modified except by written agreement of the parties.
City of Costa II"sa, CA
PRINT NANA/ 1t �{ Mq/YI f S
PRINTTITr/E: CQMMc-A
DATE SIGNED: 10-'dq- f 4
SunM ffi�`'Sector Inc.
BY:
PRINT NAME: Lisa Neumann
PRINTTITLE: controller
DATE SIGNED: /25/2014
Page 2 of 2
PartN
„16,IL.
Initial Payment
Com onent System Amount
Su ortT
Comouter Aided Dimatch
1
CAO4NT-C2C
CAD 2 CAD
-i-11120.00
7x24
1
1
1
RMS-RSW-T1
RMS-FLMAINT-T1
RMS-CRST-T1
Reeorttsifan ementS
RESIDENTIAL SECURITY WATCH MODULE WORKSTATION
FLEET MAINTENANCE MODULE
CRIME STOPPERS MANAGEMENT MODULE
128.00
128.00
7124
7x24
_.L
RMSCRS7--T1
CRIME STOPPERS MANAGEMENT MODULE
1 208.001
7x24
Custom modifications-
1
RMS -COST --MOD
RMS CUSTOM MODIFICATION- COPUnk WARRANT QUERY
1800.00 17x24
PAYMENT AMOUNT
1 $ 3,184.00
3. Integration Provision. Except as expressly modified by this Amendment, the Agreement shall
remain in full force and effect. As of the Execution Date, the Agreement, as further amended by this
Amendment constitutes the entire understanding of the parties as regards the subject matter hereof and
cannot be modified except by written agreement of the parties.
City of Costa II"sa, CA
PRINT NANA/ 1t �{ Mq/YI f S
PRINTTITr/E: CQMMc-A
DATE SIGNED: 10-'dq- f 4
SunM ffi�`'Sector Inc.
BY:
PRINT NAME: Lisa Neumann
PRINTTITLE: controller
DATE SIGNED: /25/2014
Page 2 of 2
DocuSign Envelope ID: 9127AE76-5572-43CB-898F-B8BEAE61201C
ATTACHMENT 4
AMENDMENT #3 TO AMENDMENT 130585-1
TO THE SOFTWARE LICENSE AND SERVICES AGREEMENT AND SOFTWARE MAINTENANCE
AGREEMENT
CITY OF COSTA MESA
("Customer")
and
SUNGARD PUBLIC SECTOR INC.
("SunGard Public Sector")
This Amendment (the "Amendment") amends the parties' Software License and Services Agreement and
Software Maintenance Agreement with an Execution Date of July 23, 2013 (collectively, the "Agreements")
and Amendment 130585-1 with an execution date of November 21, 2013 (the "Amendment") expressly as
provided for in this Amendment.
The Execution Date of this Amendment is the latest date shown on the signature page of this Amendment.
Customer and SunGard Public Sector, intending to be legally bound, agree as follows:
1. Defined Terms. Except as otherwise set forth herein, each defined term in the Agreement has the
meaning ascribed to that term in the Agreement when the term is used in this Amendment.
2. Amendment to and Modification of Software License Agreement.
The Amendment is amended and modified as follows:
The following Component Systems have been deleted from the Amendment:
Initial Annual
Support Payment
Amount (Second
License Fee Contract Year*)
JMS-INT-VINE IJMs
JAppiled Contract Discount 1 $ 199,47
TOTAL FEE $ 1,300.53 i $
The parties hereby terminate Customer's license to use the terminated Component Systems.
Customer agrees to destroy or return the terminated Component Systems to SunGard Public
Sector In the event Customer elects to re -license the terminated Component Systems in the
future; they shall be licensed at the fees in effect at that time. Customer has paid the amounts of
one thousand three hundred dollars fifty three cents ($1,300.53) towards the purchase of the
terminated Component Systems. SunGard Public Sector agrees to credit the Customer's account
in this amount to be used towards future Component Systems. SunGard Public Sector absolves
and relieves Customer from the obligation, if any, to pay the remaining balance that may be owed
on the terminated Component Systems.
3. Integration Provision- Except as expressly modified by this Amendment, the Agreement shall
remain in full force and effect. As of the Execution Date, the Agreement, as further amended by this
Amendment constitutes the entire understanding of the parties as regards the subject matter hereof and
cannot be modified except by written agreement of the parties.
City of Costa a, CA
B
PRINT NAME-
�1n \�
x ► l 11�-� �C, Mt -
-PRINT
PRINT TITLE:
COMM co 0
DATE SIGNED:
U ' - f
Sun 'P`@1>t IC Sector Inc
BY: - - -
Lisa Neumann
PRINT NAME:
PRINT TITLE: controller
DATE SIGNED: 7/25/2014
Page 1 of 1
24000
DocuSign Envelope ID: EF60FA14-004F-4760-A7B0-D31 EE6BF8C5D
AMENDMENT #4 TO THE SOFTWARE MAINTENANCE AGREEMENT
CITY OF COSTA MESA
("Customer")
and
SUNGARD PUBLIC SECTOR INC.
("SunGard Public Sector")
This Amendment (the "Amendment") amends the parties' Software Maintenance Agreement with an
Execution Date of July 23, 2013 (the "Agreement") expressly as provided for in this Amendment.
The Execution Date of this Amendment is the latest date shown on the signature page of this Amendment.
Customer and SunGard Public Sector, intending to be legally bound, agree as follows:
1. Defined Terms. Except as otherwise set forth herein, each defined term in the Agreement has the
meaning ascribed to that term in the Agreement when the term is used in this Amendment.
2. Amendment to and Modification of Software Maintenance Agreement.
The Agreement is amended and modified as follows:
Section 4(a) Maintenance Fees has been replaced with the following:
(a) Maintenance Fees. For the Improvements, Customer will pay SunGard Public Sector the amount of
$119,318.00 annually for the Second Contract Year and for each Contract Year thereafter through
Contract Year 6 expiring July 31, 2019. For each Contract Year subsequent to July 1, 2019, SunGard
Public Sector reserves the right to increase the Improvements fees. Fees for Improvements for a
Baseline Component System/Custom Modification are due on the first day of the first month of the
Contract Year for that Baseline Component System/Custom Modification. Notwithstanding, the amount
provided for herein is subject to change with any mutually executed amendment to the agreement adding
or deleting Component System applications.
The dollar amount reflected above is subject to the full execution of Amendments #2 and #3.
Section 5. Term has been replaced with the following:
5. Term. This Agreement will remain in full force and effect through the initial term expiring July 1,
2019. After the initial term, this Agreement will automatically be extended for consecutive Contract Years
on a year-to-year basis unless either party notifies the other in writing of its intent not to extend this
Agreement for any particular Baseline Component System/Custom Modification at least six (6) months
prior to the expiration of the then -current Contract Year. SunGard Public Sector will invoice Customer at
least sixty (60) days prior to the expiration of the then -current term.
Exhibit 1 has been modified to delete the following:
. �n�r_Tsarsis���sssrrzv.�sr��i�r�:r_irrran�r_�arrr_wrrn.��.»��.v
_.NNISr
Page 1 of 2
DocuSign Envelope ID: EF60FA14-004F-4760-A7B0-D31 EE6BF8C5D
3. Integration Provision. Except as expressly modified by this Amendment, the Agreement shall
remain in full force and effect. As of the Execution Date, the Agreement, as further amended by this
Amendment constitutes the entire understanding of the parties as regards the subject matter hereof and
cannot be modified except by written agreement of the parties.
SunGard Public Sector Inc.
Steven Ely D19i,niy,i""by Steven Ely
DN'. [n=Steven Ely, .-City of Costa Meta,.—IT
BY. Department, email=rteve elyQ costamesa<a gov, c=US
Date: 2014.11 Ofi 13:3448-08'00'
PRINT NAME:
PRINT TITLE:
City of Costa Mesa
5S& DocuSigned by:
BY: I tU"KaV)A,
F4F503AE400247,9...
PRINT NAME: Ll sa Neumann
PRINT TITLE: controller
DATE SIGNED: DATE SIGNED: 7/25/2014
Page 2 of 2
ATTACM ENT 6,
u: GARS" PUBLIC SECTOR f Invoice
Business Center Drive
pp Company Document No Date Page
Ke Mary, FL 32746 rLG 85695 29/Jul/2014 I of 1
oo-727-8088
vvww.sungardps.com
Bill To: City of Costa Mesa Ship 7o: City of Costa Mesa
A California Municipal Corporation A California Municipal Corporation
77 Fair Drive 77 Fair Drive
COSTA MESA, CA 92626 COSTA MESA, CA 92626
United States United States
Room
�AW I UBLIC SECTOR lily®ICE
�1ess Center Drive Company Document No Date Page
nt-G 85942 31/Jul/2014 1 of 1
ary, FL 32746
i ;927-8088
sungardps.com
Bill To: City of Costa Mesa
A California Municipal Corporation
77 Fair Drive
COSTA MESA, CA 92626
United States
Ship To: City of Costa Mesa
A California Municipal Corporation
77 Fair Drive
COSTA MESA, CA 92626
United States
Customer PO Number Currency
Terms Due Date I
Customer Grp/No.
Customer Name USD
NET30
30/Aug/2014 J
1 4345
City of Costa Mesa
Units
Rate
Extended
No SKU Code/Description/Comments
-
Contract No.
-.
1.00
40.00
40.00
1 Jul 25 2014
Brenda Hopkins Parking Costa Mesa CA 130585-1
Jul 25 2014
Brenda Hopkins Mileage - Current Rate Costa Mesa, CA-, 130585-1
84.00
0.56
47.04
2
- Jul 25 2014
Brenda Hopkins Hotel/Lodging Costa Mesa, CA, 130585-1
1.00
567.96
567.96
3
4 -Jul 25 2014
Brenda Hopkins Standard Dinner Costa Mesa, CA, 130585-1
1.00
28.60
28.60
Jul 25 2014
Brenda Hopkins Standard Breakfast Costa Mesa, CA, 130585-1 "
1.00
.10.40
1040
5
6 Jul 25 2014
Brenda Hopkins Standard Per Diem Costa Mesa, CA, 130585-1
3.00
- 52.00
.756 00
Contract No.
1.00
0.00
0.00
7 Tax(Type-RE) CITY -ACCOUNTS PAYABLE
Page Total I---� 850.00
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Description:, ? J
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Fund Org 9
c
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Total
t
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e artment Approval 01 JA M i Q
Remit Payment To: SunGard Public Sector Inc.
Subtotal
850.00 45
Bank of America
Drive
Tax
0,00.
12709 Collection Center
Sales
`850
Chicago, IL 60693
Invoice Total C�
.0
85000 �
Payment
Received. C .00 `3
y0
-
Balance Due.
PSA Reference
Number LOSSI-2014-4077
- -
00 Business Center Drive
sake Mary, FL 32746
800-727-8088
www.sungardps.com
Bill To: City of Costa Mesa
A California Municipal Corporation
77 Fair Drive
COSTA MESA, CA 92626
United States
cit q t5
Company
G
I
Invoice 1a7
Document No Date Page
87091 28/Aug/2014 1 of 1
Ship To: City of Costa Mesa
A California Municipal Corporation
77 Fair Drive
COSTA MESA, CA 92626
United States
Customer Grp/No.
Customer Name
Customer PO Number
Currency
Terms
Due Date
1 4345
City of Costa Mesa
USD
NET30
27/Sep/2014
No
SKU Code/DescriptionlComments -
Units
Rate
Extended
Contract No. '
Payment Received I
_aV
1,0
PSA Reference Number. LOSSI-2014-4215
-
1
Jul 24 2014 Gary Engnell
Parking r Costa Mesa,. CA, 130585-1
1100
48.00
48.00
2
Jul 24 2014 Gary Engnell
Parking... Costa Mesa, CA, 130585-1
3.00
10.00
30.00
3
Jul 24 2014 Gary Engnell
Mileage - Current Rate Costa Mesa, CA 130585-1
74.60
0.56
41.78
4 -
Jul 21 2014 Gary Engnell
Mileage- Current Rate Costa Mesa CA, 1 30585 1
--74.60
0.56
41.78
5
Jul 24 2014.. Gary Engnell
Auto Rental Costa Mesa, CA, 130585-1 :
3.00
49.66
148.99
6
Jul 23 2014 Gary Engnell
Standard Dinner Costa Mesa CA, 130585-1
1.00
28,60
.28.60
7
Jul 24 2014 Gary Engnell
Hotel/Lodging Costa Mesa CA 1.30585-1
3.00
184.04
552.12
8
Jul 23 2014 Gary Engnell
Standard. Breakfast Costa Mesa, CA 130585-1
1.00
" 10.40
10.40
9
.Jul 25 2014 Gary Engnell
Standard :Per Diem Costa Mesa, CA, 130585-1
3.00
.'. 52.00
166Z
10
: Jul 24 2014 Gary Engnell
Fuel Costa Mesa, CA 130585-1
1.00
28.54
28.54
Contract No.
1.00
0.00
0.00
11
Tax(Tyl*-RV
iJPage
CITY -ACCOUNTS PAYABLE
Total086
21
r
Description;U\�S;-C�
(30 IF 12 L12 L2rte t
W
Acct Fund - Org Program Project
Amount
W.
5�080� ID w
fs,'S
Remit Payment io. bunuare ruouc aeccoi nic. -
Bank of America
12709 Collection Center Drive
Chicago, IL 60693
D nt
Subtotal l 1,0i
Total L
Sales Tax _R
lent Approval Vt4 E$ �J G_f([ Invoice Total F 1,0
J d
Payment Received I
_aV
1,0
PSA Reference Number. LOSSI-2014-4215
-
-Balance Due.1
stress Center Drive
rfi('
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e Mary, L 32746 i 4,
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Bill To: City of Costa Mesa
A California Municipal Corporation
77 Fair Drive
COSTA MESA, CA 92626
United States
,::50 6 10,6 Cp(� ;
Invoice
Document No Date Page
82332 28/May/2014 1 of 1
` at
t na ac e a
Ship To: City of Costa Mesa
A California Municipal Corporation
77 Fair Drive
COSTA MESA, CA 92626
United States
*PUBLIC SECTOR
mess Center Drive
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Bill To: City of Costa Mesa
A California Municipal Corporation
77 Fair Drive
COSTA MESA, CA 92626
United States
Customer Grp/No.
Customer Name
City of Costa Mesa
n race rvo.
84.00
Apr 62014
.David Wright Star
Apr 14 2014
Tracey Bridges A
Mar 31 2614.
Donna Kidd Hole
Mar 26 2014
Brenda Hopkins 1
Apr 62014:.
MattheWBallance
Apr 122014
Amy Moulton WE
Apr 13 2614
Jeffrey Russell Pi
Apr 5 2014
David WriO ht Hote
Apr 15,2M4
` Michelle Gatlin' AI
Apr 13 2014
Jeffrey Russell F
Mar
Apr
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Document No Date Page
80639 23/Apr/2014 1 of 7
rr.
$- s ;
Ship To: City of Costa Mesa
A California Municipal Corpot'atibn
77 Fair Drive
COSTA MESA, CA 92626
United States
t Elizabeth Crane Standard P
4 ' Lori Wittel Standard Per Dig
4 Russell Brown Alr/Auto/Hot
4 Donna Kidd Auto Rental i
4-MattheW Ballance Fuel' C
Woe
Ile Gatlin, Hote
�arrentRate CostaMesa,CA, 130585 -
84.00
3osta Mesa, CA, 130585
1`.00 7
rent Rate Costa Mesa, CA, 130585
62,50
alta Mesa, CA, 130585
1.00 f
Costa Mesa CA 130585
1.00 '6
sta Mesa, CA 1305M '
1.00 5
r Mesa, CA, 130585
1:00
CostaMesa, CA, 136585
1.00 5
Costa Mesa, CA, 130585
1-.00 2
:r Diem Costa Mesa, CA, 130586
4.00 $
am Costa Mesa CA, 130585
6,00
A Fees ;: Costa Mesa, GA, 13058$
;1;00 1
Tosta Mesa, CA, 130585
1.00 2
>sta Mesa, CA, 136585
1.06
Diem Costa Mesa, CA, 130586
5.00
al Costa Mesa, CAS 130585
1.00 3'.
to Mesa,, CA, 130585:
5,00 1
m Costa Mesa CA, 130585 _
6.00 9
Ig Costa Mesa, CA 130585
3.00 11
g Costa Mesa CA, 130585
1,00 ;, ,5:
ng Costa Mesa, CA, 130585
1.06 19
Due Date
>,00
26
1.50
73
155
66
i
157,62
7,799.05
.15,39
69'1,96
202.60
208.00
312,00 ,
Page Total
v�
56
.47,04.
4.86
.774.36
56
3&00
1.00
5.86
6s6.a6
7,77
7$7.77
i
157,62
7,799.05
.15,39
69'1,96
202.60
208.00
312,00 ,
Page Total
Z
y+o`PUBLIC SECTOR
s,ness Center Drive
vary, FL 32746
Bill To: City of Costa Mesa
A California Municipal Corporation
77 Fair Drive
COSTA MESA, CA 92626
United States
Invoice
1." .
Company Document No Date Page
LG 80639 23/Apr/2014 2 of 7
Ship To: City of Costa Mesa
A California Municipal Corporation
77 Fair Drive
COSTA MESA, CA 92626
United States
Customer Grp/No.
Customer Name Customer PO Number
Currency
Terms
Due Date
1
4345
City of Costa Mesa CITY 0000009056
USD
NET30
23/May/2014 1
No
SKU Code/bescrip@ion/Comments
Units
Mete
Exfondetl
25
Apr 14 2014
'. Lori Witte! Fuel Costa Mesa, CA; 130585
1.0
9.51
9.51
28
Mar 29 2014
Lan Wiftel Fuel Costa Mesa, CA, 130585
1.00
56.81
556,81
27
Apr 12 2014
Amy Moulton Hotel/Lodging Costa Mesa, CA, 130586
5,00
„
i62.06
814.50
28
Mar 31 2014
Mlcher6 Gatlin Airfare Coeta Mesa, CA, 130585
1.00
867.97
867.97
29
Apr 12 2014-
Amy Moulto6 Fuel Costa Mesa CA, 139585 -
1.00
19.00
19.00
30
Apr 12 2014
Michella Oaflln Standard Lunch Costa Mesa, CA, 130585
1.00
13,00
13,00
31
Mar 29 2014
- Robert James Standard Par biem Costa Mesa, CA, 130685.
5:00
52,00
260,00
32
Apr 72 b14
Michelle Gatlin MI)eage.- Current Rate Costa Mesa, CA, 130585
272..00
Q.56
152 32
33
Apr` 5 2014
;ramala Joyner Auto Rental Costa Mesa, CA, 130585
1:O6
247.66
247,56
0,4
Apr 112014
Robert James Auto Rental Costa Mesa, CA 130585
1,00
200.13
2pp,13_
35
Mar 282014
Matthew Ballance Airfare Costa Mesa, CA, 130585
1.00
334.79
834,70'`
36
Apr 15 2614
Amy Moulton Air/Auto/Hotel Fees Costa Mesa, CA 130585 `
2.00
25.00
60.00
37
Apr 12 2014:David
Wright Parking Costa Mesa,. CA, 130585"
1.00
116.00
116.00 _
'S8
Mar 27 2014
Mafthew Ballance Air/Auto/Hotel Fees Costa Mesa, CA, 130585
1.00
X5.00
15 QQ
39
Apr 14 2014
'Lod Wittel `Parking Costa Mesa, CA, 1305$5
1.04
60.00 '
60.06
40
Apr52014
TamalaJoyner Parking. Costa Mesa, CA, 130585
1,00`
OA00
41
Apr 5 2014
Tarbala Joyner Mileage:- Current Rate Costa Mesa, CA, 130585
60.60
0.56
33,60
42
Apr 11 2014
:Brenda I-lopklhs Standard Breakfast Costa Mesar CA, 136585
1,00
10,40
10,40
d3
Mar 272014.
Matthew6allan6e Auto�Rental Costa Mee a, CA, 136585
1.00
982.18
982,18
44
Mar 302014,
` TerryVfnes..fuel ,Costa Mesa, CA,, 130585
1A0
1744
11,44
45
Apr 6 2014
Matthew Ballance Air/Auto/Hotel Fees Costa Mesa, CA 130585 _
1.00.
15.Oq
16,00'
dfi
Apr 11 2014
Brenda Hopkins , Parking Costa Mesa, CA, 130585
1.00
5a,0o.
6Q,OQ.
47
Apt 11 2014
Robert James Parking Costa Mesa CA; 130$85
71.00
36.00
36.00
48
M42820114 'Maft1re
WBallance $tandard Per biem Costa Mesa, CA, f30585
7,00
52,00
364,00
49
Apr 14 2014
Lod Wittei Hotel/Lodging Costa Mesa, CA, 130585
1,00
661,80
661.80
Page Total
��5,45709 r
gess Center Drive
Company Document No Date Page
7-8 8 32746 LG 80639 23/Apr/2014 3 of 7
-�27-8088
_oa,A w.sungardps.com
Bill To: City of Costa Mesa
A California Municipal Corporation
77 Fair Drive
COSTA MESA, CA 92626
United States
Customer Grp/No. Customer Name
1 4345 City of Costa Mesa
50
Apr 112014
E
61
Apr 142014
'1
52
Mar 222014
I
53
Apr 112614
1
54
Apr 11
2014r 1
55
Apr 13
2014 `. J
56
Apr 112014
1
57
Mar. 30
2014 1
Mar 3(
Mar 2f
Mar 31
nAhr Al
132014
122014
31 X014
Ship To: City of Costa Mesa
A California Municipal Corporation
77 Fair Drive
COSTA MESA, CA 92626
United States
Customer PO Number Currency Terms Due Date
CITY 0000009056 USD NET30 23/May/201
.amments
Units
t gate Fac
opklhs Hooalkodging Costa Mesa, CA, 130585
1.00
- 809.22
�I ( round rtansportation Costa Mesa, CA, 130586,-'
1.D9
179.30
'fight Parking Costa Mesa; CA 130585
1A0
74,00
as Fuel Costa Mesa, CA,`130585
1100
16.80
as Auto Rental Costa Mesa, CA, 130585
1.00
163.06
issell Standard Per Diem Costa Mesas CA 130565
6.00
5200
as Mileage -Current Rate Costa Mesa, CA, 130585
240.00
0,56
as - Mileage -Current Rate-, Costa Mesa, CA, 130585
240,00
0.56
1 ' Air/Auto/Hotal Fees Costa Mesa, CA, 130585
1.60
25.00
itself 'Auto Rental Costa Mesa, CA, 130585
1.00
20182
Imes Hotel)Lbdging Costa Mesa CA, 130585
1.00
564,76
as Parking Costa Mesa, CA, 130585
1.00
66.00
I Mileage -Current Rate Costa Mesa, CA, 130585
3410
0„56
Donna Kidd Standard Per Diem Costa Mesa, CA, 130585 -:
6.00
52,90
Donna Kidd Airfare Costa Mesa, CA, 130585 '
1.00
656.40 c
Michelle Gatlin Fuel Costa Mesa CA 130585
1,00
30A0
3effrey Bussell Mileage-;- Current Rate Costa Mesa, CA, 130585
52.b0
0.56
Matthew 4allande Mileage -Current Rate Costa. Mesa, CA, 130585
19,10
0,56
Donna Kidd Parking Costa Mesa, CA, 130585 +.
1.00
60.00
Russell Brown Airfare ” Costa Mesa, CA, 130585 -
1,00
570.67'
I -. _. mpr.''Izu14
-marc
Mar 26 2014
Bran
3 Apr 2 2614
Tama
i Mar 29 2014
Ua6i4
Page Total i SE
Wool
0922
QY.rV
'25.00
?03.82
584,76
60,00
59.10
/ tD' PUBLIC SECTOR Invoice
mess Center Drive Company Document No Date Page
d7aly, FL 32746 LG 80639 23/Apr/2014 4 of 7
X27-8088
w.sungardps.com
Bill To: City of Costa Mesa Ship To:
City of Costa Mesa
A
California Municipal Corporation
A California Municipal Corporation
77 Fair Drive
77 Fair Drive
COSTA MESA, CA 92626
COSTA MESA,
CA 92626
United
States
United States
Due Date
rCustomer Grp/No.
Customer Name Customer PO Number Currency
Terms
4345
City of Costa Mesa CITY 0000009056 USD
NET30
23/May/2014
No
SKU Code/Description/Comments
Units
Rate
Extended
75
-:Apr 12 2014
Elizabeth Crane Hotel/Lodging Costa Mesa, CA; 130585
4.00
162.90
651.60
76
-Apr 4 2014
Elizabeth Crane Mileage Current Rate Costa Mesa, CA, 130585
164.00
0.56
91.84.
77
Apr 12 2014
Elizabeth Crane Mileage - Current Rate Costa Mesa., CA, 130585
179.00
0.56
100.24
78
Mar 29 2014
David Wright Auto Rental Costa Mesa, CA, 130585
1.00
122.29
122.29
79
Apr 122014
Elizabeth Crane Standard Per Diem Costa Mesa CA, 130585
6.00
52,00
312.00
80
Apr 1 2014
Michelle Gatlin Standard Per Diem Costa Mesa, CA, .130585
4.00
.52.00
208.00
81
Mar 312014
Michelle Gatlin HoteULodging Costa Mesa,: CA; 130585
1.00
, 529.24
529.24
82
-Apr 15 2014.
Michelle Gatlin Auto/Car Rental Costa Mesa,: CA 130585
1.00
206.14
20614
83
Apr 12 2014
Amy Moulton Standard Per Diem Costa Mesa, CA 130585
-6.00
52.00
312.00
84
Apr 8 2014
Michelle Gatlin Standard Per Diem Costa Mesa,CA, 130585
4.00
- 52.00
208.00 -
85
Apr 12 2014
Michelle. Gatlin Standard Breakfast Costa Mesa CA 130585
1.00
10.40
10.40
86
Apr 52014
David Wright Mileage -'Current Rate Costa Mesa, CA, 130585
78.00
0.56
43.68
87
- Apr 11 2014
Michelle Gatlin Fuel Costa Mesa,. CA, 130585
1:00
25,00
25.00
88
Mar 31 2014,.
Michelle Gatlin Standard Lunch/Dinner. Costa Mesa, CA, 130585
- 1.00
41,60
41.60
89
Apr 13 2014
Jeffrey Russell Hotel/Lodging Costa Mesa,CA; 130585 :
1.00
787.56
787.56
90
.Mar 29 2014
David Wright Hotel/Lodging Costa Mesa, CA, 130585
2.00
187.69
375.38
91
Mar 31 2014
Michelle Gatlin Mileage - Current Rate Costa Mesa, CA, 130585
272.00
0.56
_ 152.32
92
Mar 29 2014
Lori Wittel Hotel/Lodging Costa Mesa, CA, 130585
1.00
1,428.36
:.1,428.36
93
Mar 29 2014
David Wright Parking Costa Mesa, CA, 130586
3.00
17.00
51.00
94
> Apr 12 2014
David Wright Standard Per Diem Costa Mesa, GA, 130585
6.00
52.00
312,00
95
Apr 11 2014
Terry Vines Parking Costa Mesa, CA, 130585
1.00
-60,00
60.00
96..
Apr 11 2014
-. Robert James Hotel/Lodging Costa Mesa, CA, 130585
1.00
529.24 <
529.24
97
Mar 29 2014
Robert James Auto Rental Costa Mesa, CA„130585 _
1,00
163.06
163.06
98 .
Apr 3 2014
GaryEngnell Hotel/Lodging Costa Mesa CA, 130585
3.00
138.00
414.00
99
Mar 29 2014'
David Wright Fuel Costa Mesa, CA, 130585 '.
1.00
13.09
1309
Page Total.
7,14804,E-
RCS' PUBLIC SECTOR
7usiness Center Drive
y e Mary, FL 32746
z&-727-8088
www.sungardps.com
Bill To: City of Costa Mesa
A California Municipal Corporation
77 Fair Drive
COSTA MESA, CA 92626
United States
Company Do6umen`t No Datd Page
LG 80639 23/Apr/2014 5 of 7
Ship To: City of Costa Mesa
A California Municipal Corporation
77 Fair Drive
COSTA MESA, CA 92626
United States
Customer Grp/No. Customer Name Customer PO Number Currency Terms Due Date
1 4345 City of Costa Mesa CITY 0000009056 USD NET30 23/May/2014
No
SKU Code/Description/Comments
Units
: Rate
Bxtended
100
Apr 112014
Robert James Fuel Costa Mesa CA 130585.
1.00
22.50
22.50
101
Apr 11 2014
"Robert James Parking:: Costa Mesa, CA, 130585
1.00
60.00
60.06
102
Apr 12 2014
Matthew Ballance Fuel Costa Mesa, CA, 130585
1.00
38.00
:. 38.00
103
Apr 12 2014
David Wright Standard Dinner Costa Mesa; CA, 130585
1.00
28.60
28.60
104
Apr 5 2014
David Wright Fuel Costa Mesa, CA, 130585..
1,00
49.25
49.25
105
Mar 26 2014
Brenda Hopkins Standard Per Diem Costa Mesa, CA, 130565
`. 5.00
.52.00
260.00
106
Apr 12 2014.
David Wright Standard Lunch- Costa Mesa, CA, 130585
1.00
.13.00
+13.60
107
Apr 11 2014
RobertJames Mileage. Current Rate Costa Mesa, CA, 130585
7..00
0.56
-':3.92
108
Mar 30 2014..:
TerryVines Standard Per Diem Costa Mesa CA, 130585
6.00
52.00
312.00
109
Mar 30 2014
a Terry Vines: Hotel/Lodging Costa Mesa, CA, 130585
1.00
60028
600.28
110
Apr 11 2014
Marcus Allred Mileage -. Current Rate Costa Mesa, CA, 130585
136.80
6.56
76.61 _
111
Apr 11 2014
Terry Vines r Hotel/Lodging Costa Mesa, CA, 130585
1,00
660.28
660.28
112
Mar 29 2014
David Wright Standard Per Diem ..Costa Mesa, CA, 130585:.
3.00
52.00
156,00
113
Mar 29 2014
Robert James I Mileage.- Current Rate Costa Mesa, CA, 130585
7.00
6.56
3.92
114
Apr 12 2014.
David Wright Fuel Costa Mesa, CA 130585
1:00
23.49
- 23.49
,115
Apr 11 2014
-TerryVines StandardPer Diem Costa Mesa, CA, 130585 -
6,00
52.00
312.00
116
Apr 5 2014
'.David Wright Standard Breakfast Costa Mesa, CA, 130585
1.00
10.40
:10.40
117
Apr 5 2014
Tamala Joyner Standard Per Diem Costa Mesa, CA, 130585:
5:00
52.00
260.00
118
Apr 122014
'David Wright Auto Rental Costa Mesa, CA, 130585
1.00
22421
224,21
119
Mar 22 2014
. David Wright Mileage -Current Rate Costa Mesa CA, 130585
78:00
0.56
43.68
120
.Mar 222014
'David Wright Standard` Breakfast -Costa Mesa,. CA, 130585 `:
1:00
10.40
:10.40
121
.;Apr 112014
r Marcus Allred Auto Rental Costa Mesa, CA, 130585
- 1.00
163.06
753.06
122
Apr 5 2014
Tamala Joyner Fuel :Costa Mesa, CA, 130585 -
1.00
59.00
59.00
:123
Apr 112014
- Brenda Hopkins Mileage. Current Rate Costa Mesa, CA, 130585
84.00
: 0.56
47,04
124
Apr 5 2014
David Wright Standard Lunch Costa Mesa CA, 130585
1.00
13.00
13A0
_
Page Total '-.._�'�..._.�
��3.450 64 J
11nv®ice
"xA i` PUBLIC SECTOR
business Center Drive
Company
Dobumerrt No ' ' Date
Page
e Mary, FL 32746
LG
80639
23/Apr/2014
6 of 7
460-727-8088
,
www.sungardps.com
Bill To: City of Costa Mesa Ship To:
City of Costa Mesa
A California Municipal Corporation
A California Municipal
Corporation
77 Fair Drive
77 Fair Drive
COSTA MESA, CA 92626
COSTA MESA,
CA 92626
United States
United States
Customer Grp/No. Customer Name Customer PC Number Currency Terms Due Date
1
4345 City of Costa Mesa CITY 0000009056 USD
NET30 23/May/2014
No
SKU CodelDescription/Comments
Units
Rate
Extentled
125
Apr. 6 2014 MettheW Ballance Standard Per Dlem Costa Mesa CA, 130585 ,
8.60
52.00
3`12.00
125
Mer 29 2014 Robert James Fuel Cos4a Mesa, CAA 130585
1.Oo
"15.01
,38 01
127
Mar 26 2014 Brenda Hopkins Hotel/Lodging Costa Mesa CA, 130585
1.00
718.62
71$,52
12 8
Apr 5 2014 -David Wright Standard Dinner Costa Mesa, CA; 130586
1.00
28:60
28,60
129
.Apr 11 2014 Marcus Allred Hotel/Lodging Costs Mesa, CA, 130586
4.6o
162,90
651.80
130.
Apr 91 201II 4 'Marcus Alfred Parking Costa Mase, CA, 130585
1.00
25.00
''-2560
131
Apr 112014Brenda Hopkins StandardDinbf§f Costa Mega, CA, 130555
1.06
28.60
132
Apr 5 2014- i David Wdghi Aidare Costa Mesa, CA 136685
1.010
406-66
406 .68,
133
Mar 212014' Matthew Ballance AftRental Costa Mesa, CA, 130585
1.00
7928
709
134
Mar 22 2014 David Wright Standard Per Diem Costa Mesa, "CA, 130585 i
4.00
_52 OD
= 20800
135
Mar 22 21014' David Wright Auto Rentai. CostaMasas GA; 130585
1AO
0013
200,13
136
Mar 22 2014. David Wright Airfare 'Costa Mesa, CA, 130585
1;010
84.05
64.05 =
137
Apr 12 2014 David Wdght Airfare _Costa Mesa`. CA 150585'
1:00
388,32
386.32 -
138
Apr 12 2014 Matthew Ballance Parking, Costa Mesa, CA, 130585
7,100
14.06
70.00 ;
139
Apr 11 2014 ; Brenda Hopkins Standard Per Diem Costa Mesa, CA, 130585
5.00 -
F)2,00 _
260.00
140
Apr 12 2014 '' David Wright Hotel/Lodging Costa Mesa, GA, 730585 _ --'
6.00 ' '
• 18732 _
•1�123.92
141
Apr 14 2014 Lori Witter AIT/Auto/Hotel Fees Costa Me§a, CA, 1305m
1,00
.0()
• 60,00
142
-100
Mar 30 2014; Terry Vines Auto Rental Costa Mesa, CA, 130685
163,06 -
' -963.06
143
Apr 32 1014 Gary Engnel'1. Fuel Costa Mesa CA, 130585.. ; 1-00 �`,
1T04
17.04
144
Mir 222014` {]aVidWright Airfare': Costa Mesa, GA, 7305$5=
1'00
4'25.24
425-24'
145
Apr 12 2014- David Wrighti,'�Mileage;. QVrrent Rate . Costa Mesa CA 130585
7800
`- 0:56"
43 55 ,
148
Mat 29 2014 Lori Wittel: Auto Rent at Costa Mesa CA, 130585
t�•00
376 6$
„ 876 5d ,
147
Apr 3`2014 , Gary Engnoll Auto Rental Costa Mesa, CA, 136585
°3 Ob
5086
16259
148
Mar29 201¢ David Wright Airfare'. Costa Mesa, CA'1,30585 -
'� 06
'843 50
5"43,50
148
rApr 14 2014' Lorl Witter Mileage --Current Rate Costa Mesa, CA, 130585
18.40
0 66.
10.30
Page Total [
6482 65�'>
F lwa PUBLIC SECTOR
;,ness Center Drive
y,'ary, FL 32746
a27-8088
yx .sungardps.corn
Bill To: City of Costa Mesa
A California Municipal Corporation
77 Fair Drive
COSTA MESA, CA 92626
United States
Invoice
Company Document No Date Page
LG 80639 23/Apr/2014 7 of 7
t N
(t {f •I h
0 1 I r
Ship To: City of Costa Mesa
A California Municipal Corporation
77 Fair Drive
COSTA MESA, CA 92626
United States
Customer Grp/No. Customer Name Customer PO Number Currency Terms Due Date
t 4345 City of Costa Mesa CITY 0000009056 USD NET30 23/May/2014
No sKW.Code/
150 Apt 11 20'.
151 Apr 3 201
152 Apr 5 201
153 Apt 5 201
157 f
hded
nber: LOSSf-2014.3583 77T
1.00
311.
1100
203,
1,00
50.1
1,00
28d
. f3;00
9i)�i
1.00
271
4.60
73&
20
1:00' '64
Bill To: City of Costa Mesa
A California Municipal Corporation
77 Fair Drive
COSTA MESA, CA 92626
United States
Ship To: City of Costa Mesa
A California Municipal Corporation
77 Fair Drive
COSTA MESA, CA 92626
United States
Customer Grp/No.
Customer Name
Customer PO Number Currency
'terms
Due Date
1 4345
City of Costa Mesa
USD
40 PUBLIC
SECTORI�nvc�cc
1
,siness Center Drive
;
nary,, FL 32746
y '1
",_ i
Standard Breakfast : Costa Mesa; CA 130585....
1.00
_ _
10.40
Company
Document No Date Page
,✓-727-8088
Auto Rental Costa Mesa, CA, 130585
1.00
LG
80669 24/Apr/2014 1 of 2
www.sungardps.com
Apr 12 2014
Mary Rumple
Air/Auto/Hotel Fees Costa Mesa, CA 130585
1.00
25.00.
25.00 -
4
Apr 12 2014
Mary Rumple
Hotel/Lodging Costa Mesa, CA, 130585
5.00
150.13
Bill To: City of Costa Mesa
A California Municipal Corporation
77 Fair Drive
COSTA MESA, CA 92626
United States
Ship To: City of Costa Mesa
A California Municipal Corporation
77 Fair Drive
COSTA MESA, CA 92626
United States
Customer Grp/No.
Customer Name
Customer PO Number Currency
'terms
Due Date
1 4345
City of Costa Mesa
USD
NET30
24/May/2014
No
SKU CodeeDescription/Comments:
Units
Rate
Extended
Contract No,
1
Apr 21 2014
Donna Kidd
Standard Breakfast : Costa Mesa; CA 130585....
1.00
.10.40
10.40
2
Apr 72014'.
Mary Rumple
Auto Rental Costa Mesa, CA, 130585
1.00
203.82
203.82.
3
Apr 12 2014
Mary Rumple
Air/Auto/Hotel Fees Costa Mesa, CA 130585
1.00
25.00.
25.00 -
4
Apr 12 2014
Mary Rumple
Hotel/Lodging Costa Mesa, CA, 130585
5.00
150.13
750.65
5
Apr 12 2014
Mary Rumple
Mileage - Current Rate Costa Mesa, CA, 130585
64.00
0..56
35.84
6
Apr 72014
Mary Rumple
Air/Auto/Hotel Fees Costa Mesa, CA 130585.
1.00
25.00
-25.00
7
Apr 21 2014
Donna Kidd
Standard Per Diem Costa Mesa, CA, 130585.
5.00
52.00 -
260.00
8
:.Apr 7 2014
Mary Rumple
Airfare Costa Mesa, CA 130585
1.00
867,14
867,14
9
Apr 21 2014
Donna Kidd
Fuel Costa Mesa CA, 130585
1:00
28.50
- 28,50
10
Apr 21 2014
Donna Kidd
Hotel/Lodging Costa Mesa, CA, 130585
1.00
589.24
589.24
11
Apr 21 2014
Donna Kidd
Parking Costa Mesa, CA 130585
1.00
.54.00
54.00
12
Apr 21 2014
Donna Kidd
Airfare Costa Mesa, CA, 130585
1.00
649.50
649.50
13
Apr 21 2014
Donna Kidd
Standard Lunch Costa Mesa CA, 130585
1,00
18.00
13.00
14
Apr 12 2014
Mary Rumple
Fuel -- Costa Mesa, CA, 130585
1.00
29.15
29.15
15
Apr 12 2014
Mary Rumple
Parking.. Costa Mesa, CA, 130585
1.00
60.00
-60.00
16
Apr 21 2014 -
Donna Kidd
Auto Rental Costa Mesa CA, 130585
1.00
247.66
247.66
17
Apr 12 2014
Mary Rumple
Standard Per Diem Costa Mesa, CA, 130585
-6.00
52.00
312.00
Contract No. ,
18
Tax (Type - RE)
1.00
0.00
0.00
Page. Total
4 160 90 -
"4M
I RD' PUBLIC SECTOR
,asineos Center Drive
Nary, FL 32746
a-727-8088
y.
www.sungardps.com
Bill To: City of Costa Mesa
A California Municipal Corporation
77 Fair Drive
COSTA MESA, CA 92626
United States
nval-C(i
Company Doctimenf No 'Nre" Page
LG 80669 24/Apr/2014 2 of 2
JL9 a Wtlry �
b Y V Q 541
em a x m n o n
a am as nap o
u a m vas
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Ship To: City of Costa Mesa
A California Municipal Corporation
77 Fair Drive
COSTA MESA, CA 92626
United States
Page Total 8581.61'
jj
LIC SECTOR
X,,,,sCenterf
(�YYEI� ���
,
Invoice
Drive
ery, FL 32746
Company Document No Date
Page
- 27-8088
Zw.sungardps.corn
a s as
LG
a
79786 31/Mar/2014
1 of 5
o an
e a a
_
ISI
b a B H a• i i i a
`
b eaF e
an
Bill To: City of Costa Mesa
A California Municipal Corporation
Ship To:
City of Costa Mesa
77 Fair Drive
A California Municipal Corporation
COSTA MESA, CA 92626
United States
77 Fair Drive
COSTA MESA, CA 92626
United States
Page Total 8581.61'
jj
Invoice
�13LIC SECTt�C
.as Center Drive Company Document No Date Page
FL 32746 LC 79786 31/Mar/2014 2 of 5
88
rdps.com -
Mar `.
Mar
Mar
Mar
Mar'
Mar;
i2014 AmyM6ulton 7
52014 RobedJames
2014 Brenda Hopkins
72014 Brenda Hopkins
2014 Elizabeth Crane
22014 Robert James
! Mar 23 20'14 Lon Witte]
Bill To: City of Costa Mesa
Ship To: City of Costa Mesa
� 31'
A California Municipal Corporation
A California Municipal Corporation
Rental Costa Mesa, CA, 130585
1,
77 Fair Drive
77 Fair Drive
eage - Current Rate Costa Mesa, CA, 130585
84
COSTA MESA, CA 92626
COSTA MESA, CA 92626
:aridaird Per Diem C6sta'Mesa, CA, 130585
7,
United States
United States
ental —Costa Mesa, -CA 130585 1
1
iffare Costa Mesa, CA, 130585
-
Customer Grp/No. Customer Name Customer PO Number Currency Terms
Due Date
1
4345 City of Costa Mesa 0000009056
LSD NET30
30/Apr/2014
No
SKU Code/DescriptionlComments
Units Rate
Eztc
25
Mar 9 2014 Terry Vines Hotel/Lodging Costa Mesa, CA 930585
.1,00 666.00
' 61
26
Mar 142014 Brenda Hopkins Airfare Costa Mesa CA, 130685
:1.6o 666, 14
61
27
' Mar 21 2014 Terry Vines Hotel/Lgdging Costa Mesa CA;130585
1.00 666,55
61
28
Mar 15 2014 David Wright Standard Per DiemCosta Masa, CA, 130585
4.00 52.00
2
29
Mar 8 2014 Terry Vines FuelCosta Mesa CA, 130585
_1.00 8.63
30
Mar 14 2014 Brenda Hopkins Standard Dinner Costa Mesa CA, 130586
1.00 28.60
31
Mar 21 2014 Terry Vines Fuel Costa Mesa, CA, 130585
1.00 11.02
32
Mar 17 2014 Amy Moulton StandardLunchr Costa Mesa 'CA, 130585:
'- 1-00 13„00
33
Mar 19 2014 TerryVines Parking Costa Mesa, CA, 1_30585.
5.00 - 12.00
34
Mai 24 2414 Gary Engnell Air7AutoMotel Feea Costa Mesa, CA, 13'0585
1,00 15,00
Mar `.
Mar
Mar
Mar
Mar'
Mar;
i2014 AmyM6ulton 7
52014 RobedJames
2014 Brenda Hopkins
72014 Brenda Hopkins
2014 Elizabeth Crane
22014 Robert James
! Mar 23 20'14 Lon Witte]
.ra
52,00 '` 30�t.00
Page Total 7,554.41 e,
ge - Current Rath Costa' Mesa, CA, 130585
� 31'
r/AutolHotel Feea Costa Mesa, CA, 130585
r
1.
Rental Costa Mesa, CA, 130585
1,
ire, Costa Mesa, CAj 180585 -
1-
eage - Current Rate Costa Mesa, CA, 130585
84
3te11Lodging - Costa Mesa, CA, 130586
1
:aridaird Per Diem C6sta'Mesa, CA, 130585
7,
idard Lunch � Costa Mesa, CA, 130585
1•
ental —Costa Mesa, -CA 130585 1
1
iffare Costa Mesa, CA, 130585
1
Costa Mesa, CA, 190586
- 1
irfare Costa Mesa, CA, 130585
1'
rd Per Diem Costa Mesa, CA, 130585
7
.ra
52,00 '` 30�t.00
Page Total 7,554.41 e,
iW PUBLIC SECTORo` Inv®ice
euslness Center Drive ..take Mary, FL 32746 'Company Document No Date Page
800-727-8088 LG 79786 31/Mar/2014 3 of 5
www.sungardps.com
Bill To: City of Costa Mesa Ship To: City of Costa Mesa
A California Municipal Corporation A California Municipal Corporation
77 Fair Drive 77 Fair Drive
COSTA MESA, CA 92626 COSTA MESA, CA 92626
United States United States
Customer Grp/No.
Customer Name Customer PO Number
Currency
Terms
Due Date
1
4345
City of Costa Mesa 0000009056
USD
NET30
30/Apr/2014 J
No
SKU Code/DescrfptlordComments
Units
(tate
E4ehded
50
Mar 15 2014
- Donna Kidd Auto Rental Costa Mesa, CA, 190585
1.00
448.42
44$,42
51
Mar 8 2014
TerryVines . Mileage Current Rate ' Costa Mesa, CA, 130585
240.00
03 56
134.40
52
Mar 15 2014:
Donna Kidd Hotel/Lodging Costa Mesa, CA; 130585
1.00
883.86
883,86
53
Mar 8 2014
Matthew Ballance Fuel ` Costa Mesa, CA 130585
1.00
63.23
'63,23
54
Mar 15 2014
Donna Kidd Parking Costa Mesa, CA, 130585
3,00
132,00
132.00
55
Mar 12 2014
Robert James Standard Breakfast Costa Mesa:, CA, 130585
1.00
:10.40
:.10.40
56
Mor212014
Elizabeth Crane Mileage -Current Rate Costa Mesa CA, 130585
178:00
:0.66
98,56
57
hilar 14 2014
Brenda Hopkins Standard Breakfast Costa Mesa, CA, 130585
1.00
10.40
10,40
58
Feb 21 2014
Matthew Ballance Hotel/Lodging Costa Mesa, CA, 130585
10,00
4467
1,48,90
59
Mar 10 2014
'Robert James Airfare Costa Mesa, CA 130585
1.00
1,909.12
1,1139,12
60
Mar 17 2014
'Amy Moulton Standard�Breakfast Costa Mesa CA 130585
1.00
110.40
10,40
61
Feb 21 2014
Matthew Ballance Standard Per Dlem Costa Mesa, CA 130585
2.00
52.00
1p4,0(7
62
Mar 8 2014
.Robert James Auto Rental Costa Mesa CA, 130585
1.00
163.06
163.fl6
83
Marl 4 2014
' Robert James Auto Rental Costa Mesa, CA, 130585
1.00
163.06
163.08
64
Mat 15 2014
.Amy Moulton Standard Pet Diem .Costa Mesa, dA, 130585.
6.00
52.00
312.00
65
Mar 9 2014
Brenda Hopkins Standard Per Diem Costa Mesa CA, 130585
7.00
52.00
354,00
66
Mar 8 2014
.Robert James ' Mileage- Current Rate Costa Mesa, CA 130586
21.00
.0.56
11;76
67
Mar 14 2014 ..
Robed James Mileage;- Current Rate Costa Mesa CA 130585
21.00
0.56
11,76
68
Mar i0 2014
�Don„na Kidd : Hotel/Lodging Costa Mesa CA, 130585
1.00
1,071,00
1,071.00
69
Mar 14 2014
::Robert James Parking ; Costa Mesa CA; 130585
1,00
,35.40
3'6,00
70
Mar 8 2014.Robert
James Fuel-- Costa Mesa, CA, 130585 �.
1.00
16.50
16.50
71
Mar 42014
Robert James Airfare :Costa Mesa, CA, 130585 r
1.00
972.60
972,80
72
Mar 15 2014
-Donna Kidd ' Standard Per Diem Costa Mesa, CA, 130585
14.00
52.40
728.00
73
Mar 24 2014
Gary Engnell Airfare Costa Mesa, CA, 130585:
1.00
596.91
596:91
74
Mar 14 2014
Robert James Hotel/Lodging Costa Mesa CA 130585
1.00
618.28
$18.26
Page Total
6,506.42
D' PUBLIC SECTOR
"s n
�uess Center Drive
iZee Mary, FL 32746
.5o0-727-8088
www.sungardps.com
y
a z )
Invoice
Company Document No Date Page
LG 79786 31/Mar/2014 4 of 5
R ) 4
) )) 4
, i R
88 Feb 26 4
89 Mar 27'
90 Mar 204
91 Mar 154
92 Mar 16 ,
94 ' Mar 21:
95-.' Mar21.1
96 Mar 12
97 Mar 16:
98 Mar20:
99 Mar 22:
-. Robert James
,
5.00
52.00 -
David Wright
Bill To: City of Costa Mesa Ship To:
City of Costa Mesa
10.40
Amy Moulton
A California Municipal Corporation
A California Municipal Corporation
Jeffrey Russell
77 Fair Drive
77 Fair Drive
916.50
I Elizabeth Crane Mileage - Current Rate Costa Mesa, CA, 1.30585
COSTA MESA, CA 92626
COSTA MESA, CA 92626
bovid Wdght
Standard Lunch Costa Mesa, CA, 130585
United States
United States
Amy Moulton
Air/AutolHotell Fees .Costa Mesa., CAr130585'
Customer Grp/No. Customer Name Customer PO Number Currency Terms
Due Date
Amy Moulton
Au/AuiolHotel Fees Costa Mesa, CA, 130586
1
4345 City of Costa Mesa 0000009056 USD
NET30
30/Apr/2014
No
SKU Code/Description/Comments
units '1Rate
Extended
75
Mar 19 2014 ` Tamara Joyner Airfare Costa Mesa, CA, 130585
1.00 779,36
779,36
76
Mat 10 2014 Matthew Ballance Standard Per Diem Costa Mesa, CA'130585
12100 :52.00
- 04.00
77
Feb 21 2014 Matthew Ballance Airfare Costa Mesa, CA 130585
1.00 495,00
495.00
78
Apr 7 2014 RobertJames Airfare "Costa Mesa, CA, 130585
.1.00 573.50
57350
79
Mar 18 2014. Matthew Ballance Alrfare Costa Mesa CA, 130585
1,00 334,79
33439
80
Mar 15 2014 �.. Amy Moulton Airfare '`Costa Mesa, CA, 1'30585;
1,00 A6,31
746,31
81
Feb 2t 2014 Matthew Ballance Hotel/Lodging Costa Mesa, CA, 130585
290 114&01 -
287,36
82
Mar 14 2014 Robert James Standard Per Diem -. Costa Mesa, CA 130585
4.00 5"0 _
208.00
M
Mar21 2014 Matthew Ballance Hotel/Lodging Costa Mesa, CA, 130585
3400 169-00 I
4-056.00
64
Mar 6 2014 - Lorl'Wittel Airfare Costa Mesa, CA, 130585
1.0® 571.94
, 571.94
$5
Mar 14 2014 - Lod Wittel ' Airfare Costa Mesa, CA 130585
1.1)0 784.68
-y84.68
88 Feb 26 4
89 Mar 27'
90 Mar 204
91 Mar 154
92 Mar 16 ,
94 ' Mar 21:
95-.' Mar21.1
96 Mar 12
97 Mar 16:
98 Mar20:
99 Mar 22:
-. Robert James
Standard Per Diem Costa Mesa, CA 130585
5.00
52.00 -
David Wright
Standard Breakfast Costa Mesa, CA, 130585
1:00
10.40
Amy Moulton
Airfare Costa Mesa, CA, 130585.
1.00,335.37
Jeffrey Russell
AirfareCosta Mesa, CA, 130585
1.00
916.50
I Elizabeth Crane Mileage - Current Rate Costa Mesa, CA, 1.30585
222.60
0.56
bovid Wdght
Standard Lunch Costa Mesa, CA, 130585
1:00
:1390
Amy Moulton
Air/AutolHotell Fees .Costa Mesa., CAr130585'
1.00
25.00
Amy Moulton
Au/AuiolHotel Fees Costa Mesa, CA, 130586
1100
30.00
014: Amy Moulton Parking' Costa Mesa CA, 130`.
014 Elizabeth Crane , Hotel/Lodging Costa Mesa,
014 David Wright Airfare 'Costa Mesa; CA, 1306
140.91 144.01
42524 425.24
Page Total ' 12,262 22 :e
ECTOR
www.sungardps.com
Bill To: City of Costa Mesa
A California Municipal Corporation
77 Fair Drive
COSTA MESA, CA 92626
United States
Invoice
Company Document No Date Page
LG 79786 31/Mar/2014 5 of 5
Ship To: City of Costa Mesa
A California Municipal Corporation
77 Fair Drive
COSTA MESA, CA 92626
United States
Customer Grp/No,
1 4345
Customer Name
City of Costa Mesa
Customer PO Number Currency
0000009056 USD
Terms
NET30
Due Date
30/Apr/2014
No SKU Code/Description/Comments Units
100 Feb 202014 Tracey. Bridges Hotel/Lodging Costa Mesa, CA, 130585. 1.00
101 Mar 17 2014 Lori Wittel Mileage -Current Rate Costa Mesa, CA, 130585 34.10
102 Mar 15 2014 David Wright Parking Costa Mesa CA, 130585 5.00
Contract No..
Rate
354.10
0.56
17:00
Extended
354.10
19.10
85,00
103
Tax (Type - RE)
1.00
0:00
0.00
Page Total..---.,._._.
-... .. ..0.,
r 20
458.
CITY -ACCOUNTS PAYABLE
Description:
S 01w `UXke t 1 C F t
Qivo Q I b L �&
Acct
Fund OrgProgram Project Amount
Ulf' Total Sid �1 &K -k 13 14(1 i 114
D partmentApproval ��G� 5
Remit Payment To SunGard Public Sector Inc.
Bank of America Subtotal - 38 362 86 n
'12709 Collection Center Drive �
Chicago, IL 60693 Sales Tax tt 0 OD
Invoice Total 88 362.86
Payment Received
PSA Reference Number: LOSSI-2014-3505 Balance Due j 38,36286,.
.+0ARUPUBLIC SECTOR
yi00 Business Center Drive n mW
Lake Mary, FL 32746
800-727-8088
4
www.sungardps.com a
,4
t u
Bill To: City of Costa Mesa
A California Municipal Corporation '
77 Fair Drive
COSTA MESA, CA 92626
United States
Page Total .. 18,072 83
/
m
Invoice
` Company
Document No Date Page
LG
»o
78474 26/Feb/2014 1 of 3
0
0 D 4p
o m .. a
! •f'
:a aem e u
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Ship To:
City of Costa Mesa co,
A California Municipal Corporati6W,->
77 Fair Drive
COSTA MESA, CA 92626
United States
Page Total .. 18,072 83
.44ARWPUBLICSECTOR
Invoice
A0 Business Center Drive
Company Document No Date Page
Lake Mary, FL 32746
LG 78474 26/Feb/2014 2 of 3
800-727-8088
www.sungardps.com
Bill To: City of Costa Mesa
Ship To: City of Costa Mesa
A California Municipal Corporation
A California Municipal Corporation
77 Fair Drive
77 Fair Drive
COSTA MESA, CA 92626
COSTA MESA, CA 92626
United States
United States
Page Total
25,108.91
i 1 > ,
RO* PUBLIC cr ;,� gym,
Invoice
466 Business Center Drive
`
company
"Lake Mary, FL 32746
4}
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Document No Date Page
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78474 26/Feb/2014 3 of 3
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City of Costa Mesa
A California Municipal Corporation
A California Municipal Corporation
77 Fair Drive
77 Fair Drive
COSTA MESA, CA 92626
COSTA MESA, CA 92626
United States
United States
J00 Business Center Drive t _{: . • Y
Lake Mary, FL 32746 r �lt9 INl, company Document No Date Page
800-727-8088 y'ti�1t�U'r. V �� LG 76734 27/Jan/2014 1 of 3
www.sungardps.com
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Bill To: City of Costa Mesa Ship To: City of Costa Mesa
A California Municipal Corporation A California Municipal Corporation
77 Fair Drive 77 Fair Drive
COSTA MESA, CA 92626 COSTA MESA, CA 92626
United States United States
Customer Grp/No. Customer Name Customer PO Number Currency Terms Due Date
1 4345 City of Costa Mesa CITY 00000009056 USD NET30 26/Feb/2014
No S'K(1 4'odelDescriptionYCpmmen£s
Units
-. Rate
55dehded i
Contract No,
208,00
5
jdh 62614v.Jan
1 Ilan 82614 - Jan 92014: MCTMainfenanceTraining Costa Mesa, 130585, MCT Richard be
.16,00
760.00
2,586.00
Le Cruz
4bsta Mesa
130585, MCT.
Michael Koontz -'
2 Dec 142013 David Wfight Parking- Costa Mesa GA, 1305$5
1,00
.1500
'.15.00
3 Dec 21 2013 David Wright Auio Rental Costa Mesa CA, 130585
1,00
122.29
12229
4
Jan 16 2014
Michael Koontz Standard Per Diem Costa Mesa, CA 130585
4.00
: 52.00..
208,00
5
jdh 62614v.Jan
17 2014'.,
Addl Prof Svcs - MCT/MFR Msg Swibh Install & Implementation 18.00
166.00
2,880.40
4bsta Mesa
130585, MCT.
Michael Koontz -'
6
Jan 2 2014
Devin Brown
Standard Per Diem Costa Mesa, GA, 130585
4.00
52 00
208,00
7
Doe, 16 2013'- Jan 10 2014
Matorola'CAt) Data Cpnvet"iion Services Costa Mesa, 130565; 22.50
200,00
4,500.00 ,
C,ow 1Steven M, b6 -11W
-
8
ban 142013:
David Wright
Standard Per Diem ;Costa Mesa, CA, 130585
2.00
52.00
104.00
9
Deo 21 2013
David Orlght
Air/Auto/Hotel Fees Costa Mean, CA, 130586
1.00
20.00
P0.00 t -
10`
'Dec 21 2613
David Wright
Airfare Costa Mesa, CA, 130585
1.00
489.80
489.80
11
bee 142013`
David Wright
Airfare 09sta Mesa,, CA 130585
1.00
20 XA
206,138 '.
12
P42120185
David Wright
Standard Dinner Cdstd Mesa, CA, 130585
1,00
28,60
'28.60
13
Dec 21 201 '
David Wright
MileaOe:> Current Rate Costa Mesa, CA, 130585
78,00
.0.57 ,
44.07
141.1Dec
21 2013
David Wright
Hote_4odging Costa Mesa, CA, 130585
300
155.88
407,64
75
Dec 162043rDec 212013
AddiProfSvcs- Conversion Instal(& Implementation Svcs
i.Costa 43.00
160.0b
7,680
Mes.3 40585, CONY Alchord be Le Cruz
16
Jan 212014
Devin Brown
Standard Breakfast Costa Mesa CA, 130585
1.00
10.40
10,40
17
Jan 22014
DPvin $tow}{
Mileage Current Rate Costa Mesa CA, 130585
146.00
': 0.fi7
;79-,10 '
18
Jan ,2 2014
Devin Brown
Parking Costa Mesa,: CA, 130585:
.`,`, 1.00.
,. 36,06
30.00
19
- Jah 2,2W4
beam Brd`wh Car Renfal Costa Mesa, CA, 130585 _
4.00
227.93
227,93
20 Dab 4201'3
KI'd4rdca t:a Cruz Fuel C89Ra Mesd CA, 130589 - t
" :1. ; T:O m q
r ij!P3.04
21
Deo 142613
David Wright
Hotel/Lodging Costa Mesa, CA, 130585
-tk ;i 1:00
' 119.90
419,90
22
Dec 14 2013
. David Wright
Parking ' Costa Mesa, CA, 130585
2.00
1' -17.00
a4:00
23
Dec 14 2413,
bia -Id Wfight
Air/Auto/Hotel Fees Costa Mesa, CA, 130585
1.00
20,00
20,00
Page Total
� Y • i i
PUBLIC CTO i i Invoice
(00Business Center Drive Company Document No Date Page
€'Liked Mary, FL 32746 LG 76734 27/Jan/2014 2 of 3
`800-727-8088 ¢ i
www.sungardps.com
¢¢
Bill To: City of Costa Mesa
A California Municipal Corporation
77 Fair Drive
COSTA MESA, CA 92626
United States
„ i • iii
, u i
Ship To: City of Costa Mesa
A California Municipal Corporation
77 Fair Drive
COSTA MESA, CA 92626
United States
Page Total j 28,812.26
. ONiGARD'PUBLIC SECTOR
o0 Business Center Drive
Lake Mary, FL 32746
800-727-8088
www,sungardps.com
Bill To: City of Costa Mesa
A California Municipal Corporation
77 Fair Drive
COSTA MESA, CA 92626
United States
Company Document No Date Page
LG 76734 27/Jan/2014 3 of 3
o
Ship To: City of Costa Mesa
A California Municipal Corporation
77 Fair Drive
COSTA MESA, CA 92626
United States
ccs Invoice
AAAWPUBLIC SEj0 Business Center Drive Company Document No Date Page
i ake`(Mary, FL 32746 FINANCE [�������I\� � �d� P LG 74598 25/Nov/2013 1 of 2
800-727-8088
ww.sungprdp.com IrQ»3
h^ t�
0
Bil Fo: R;1ty costa Mesa
TCa6rnia Municipal Corporation
77 Fair Drive
COSTA MESA, CA 92626
United States
Ship To: City of Costa Mesa
A California Municipal Corporation
77 Fair Drive
COSTA MESA, CA 92626
United States
i
,40ARMPUBLIC SECTOR
,d0 Business Center Drive
fake Mary, FL 32746
800-727-8088
www.sung@rdps.com
Bill To: City of Costa Mesa
A California Municipal Corporation
77 Fair Drive
COSTA MESA, CA 92626
United States
Invoice
Company Document No Date Page
LG 74598 25/Nov/2013 2 of 2
Ship To: City of Costa Mesa
A California Municipal Corporation
77 Fair Drive
COSTA MESA, CA 92626
United States
:a,PUBLA SECTOR '�Xsi
Center Drive
OW
32746
s.Com
{Invoice
Company Document No Date Page
LG 71820 26/Sep/2013 1 of 4
No
M
CD
Units
Rate
Extended
Contract No.
cn
1
Sep 10 2013
Brenda Hopkins Mileage - Current Rate Costa Mesa CA; 130585
84.00
0,57
53,-
2
-. Sep 6 2013
Matthew Norman Parking Costa Mesa, CA 130585
x
Mesa
Ship To: City of Costa Mesa
I''
3
z
Bili -10:
&ity'psta
'155.93
3:(V
4
'.: Aug 25 2013
Richard De La Cruz Hotel/Lodging Costa Mesa, CA, 130585
it C�omia Municipal Corporation
A California Municipal Cor(porat�
884.65
5
W F3t5 ve
�OSTA MESA, CA 92626
77 Fair Drive
COSTA MESA, CA 92626
1100
10.40
10.40
-:
rynitdi States
United States
3.00
17.00
.: 51.00
7
`. Sep 22013
Matthew Ballance Standard Per Diem Costa Mesa CA, 13,0585
-3.00
Customer Grp/No. Customer Name
Customer PO Number Currency Terms
8
Due Date
1 4345
City of Costa Mesa
q(e USD NET30
r' 30.25
26/Oct/2013
No
SKU Code/DescriptionlComments
Units
Rate
Extended
Contract No.
1
Sep 10 2013
Brenda Hopkins Mileage - Current Rate Costa Mesa CA; 130585
84.00
0,57
'. 47.46
2
-. Sep 6 2013
Matthew Norman Parking Costa Mesa, CA 130585
'1.00
.-32.50
32.50.
3
Sep 62013
Matthew Norman Hotol/LodgingCosta Mesa, CA, 130585`'
3.00
'155.93
'467.79
4
'.: Aug 25 2013
Richard De La Cruz Hotel/Lodging Costa Mesa, CA, 130585
1.00
884.65
884.65
5
' Sep 10 2013
Brenda Hopkins Standard Breakfast Costa Mesa, CA, 130585
1100
10.40
10.40
6
' Aug 312013
David Wright Parking Costa Mesa CA, 130585
3.00
17.00
.: 51.00
7
`. Sep 22013
Matthew Ballance Standard Per Diem Costa Mesa CA, 13,0585
-3.00
- 52.00
156.00
8
'.Sep 72013
Matthew Ballance Fuel Costa Mesa, CA 130585
1.o0
30.25
r' 30.25
9..Sep
2 2013
Matthew Ballance Air/Auto/Hotel Fees Costa :Mesa, CA; 130585
.1.00
15.00
15.00
10
, Sep 62013
Matthew Norman Standard Lunch Costa Mesa, CA, 130585
1.00
13.00
.13.00
11
Sep 62013
Matthew Norman TaWLimo Costa Mesa, CA, 130585
1-00
- 41.59
41.59
12
Sep 10 2613
Brenda Hopkins Hotel/Lodging ' Costa Mesa, GA, 130585 <
1.00
467.79
467.79
13
Aug 26 2013
Donna Kidd Airfare :`Costa Mesa, CA, 130585'
1.00
625.04
' 625.04
14
.Sep 62013r
Tammy Nifong Mileage -Current Rate Costa Mesa, CA, 130585
62.00
- 0.57
35.03
15
Sep 62013
Tammy Nifong Parking Costa Mesa, CA, 00585
1,00
40.00
40.00
16
Sep 5 2013
Tammy Nffong Standard Dinner .Costa Mesa, CA, 130585
1.00
28.60
28.60
17
Aug252013
Richard De La Cruz Tips Costs Mesa, CA, 130585
1.00
- 5.00
5.00
18
Sep 10 2013
Brenda Hopkins Standard Dinner Costa Mesa, CA, 130585
1.00
28.60
28.60 -
19
`; Sep 22013
Matthew Ballance Standard Dinner Costa Mesa, CA 130585
-.1.00
--. 28,60
26.60
20
�'. Sep 10 2013
Brenda Hopkins Parking Costa Mesa, CA, 130685
1.00
40.00
40.00
21
Sep 22013
Matthew Ballance Airfare Costa Mesa, CA, 130585
: 1.00
581.90
,581.90 -
22
Aug 31 2013
David Wright Fuel Costa Mese,. CA, 130585 `
1.00
41.66
- 41.66 ;
23
Aug 31 2013
David Wright Hotel/Lodging Costa Mesa, CA, 130585
.2.00
'155.93
311.86
24
-Aug 25 2013
Richard be La Cruz Auto Rantal ; Costa Mesa, CA, 130585
:1.00
194.19
-194.19 -
Page Total 4,17191 si
Page Total f 11,644.5U-
� wPlJ LI SECTOR
Invoice
Center Drive
Company
Document No Date Page
."dr6uslness
ake Mary, FL 32746
800-727-8088
LG
71620 26/Sep/2013 2 of 4
www.sungardps.com
Bill To: City of Costa Mesa
Ship To:
City of Costa Mesa
A California Municipal Corporation
A California Municipal Corporation
77 Fair Drive
77 Fair Drive
COSTA MESA, CA 92626
COSTA MESA, CA 92626
United States
United States
Page Total f 11,644.5U-
"o -PUBLIC SECTOR Invoice
Business Center Drive A
FL 32746 Company Document No Date Page
r (ake Mary, LG 71820 26/Sep/2013 3 of 4
800-727-8088
www.sungardps.com a"
Bill To: City of Costa Mesa Ship To: City of Costa Mesa
A California Municipal Corporation A California Municipal Corporation
77 Fair Drive 77 Fair Drive
COSTA MESA, CA 92626 COSTA MESA, CA 92626
United States United States
Page Total F 8,943,51 ��-,'
"O.'PUBLIC SECTOR
y Business Center Drive
t oke Mary, FL 32746
800-727-8088
www.sungardps.com
Invoice
Company Document No Date Page
LG 71820 26/Sep/2013 4 of 4
r
M1
Bill To: City of Costa Mesa Ship To: City of Costa Mesa
A California Municipal Corporation A California Municipal Corporation
77 Fair Drive 77 Fair Drive
COSTA MESA, CA 92626 COSTA MESA, CA 92626
United States United States
'V: PUBUC SECTOR
o Business Center Drive
sake Mary, FL 32746
-800 727-8088
www.sungardps.com
Bill To: City of Costa Mesa
A California Municipal Corporation
77 Fair Drive
COSTA MESA, CA 92626
United States
[rr°ry(6)f 1tr� � 2r
LG
�'S>
Invoice
Document No Date Page
72911 23/Oct/2013 1 of 3
It C -Q 1-8'1 �)- t1 3
Ship To: City of Costa Mesa
A California Municipal Corporation
77 Fair Drive
COSTA MESA, CA 92626
United States
Page Total 23,986 33 F
AVIPUBLIC SECTOR
IC1V®IG@
' �euslnesS Center Drive " "
° ° a
'ke Mary, FL 32746
Company
Document
No Date
Page
g
$00-727-8088
LG
72911
23/Oct/2013
2 of 3
www. sungardps.com
Bill To: City of Costa Mesa Ship To:
City of Costa Mesa
A California Municipal Corporation
A California Municipal
Corporation
77 Fair Drive
77 Fair Drive
COSTA MESA, CA 92626
COSTA MESA,
CA 92626
United States
United States
Customer Grp/No. Customer Name Customer PO Number Currency Terms Due Date
l 1
4345 City of Costa Mesa USD
NET30 22/Nov/2013
No
SKU Code/Description/Comments �.
Units
'Rata
Extended
24
00t`112013 Donna Kldd Fuel Cb0a Mesa, CA, 130585 -'
1,00
46 75,
'.-4$ 75 -'
25
-Sep 10 2013- Oct 4 2015 Core Team System Orlentation Costa Mesa '130585 CAD=
-
10.50
- 160.00 '
1,680 b0
Matthew.Nortrah
26
"Sep 7 2013 David Wright Standard Dinner Costa Mesa CA, 130585
1,00
28.60
28.60
27
.Oct 7 2013 `» Oct 18 2013 RMS Conversion Services Costa Meta, 130585, CONV Devin
47.50
206xb
9,500,Ob
Brown
28
Oct 52013, TarralaJ"r Airfare Costa Mesa, CA, 1.30585
1.00
694.97
094,97
29
'Sep 17 2015 GlynwobdBraswell Standard Par biem' Costa Mesa, CA,130585
3,00
15240-
30
'Sep 132013Slynwobd Braswell 'A,irfare' Costa Nf6ia, CA, 130585
1.00 ,
791.09
,y91,08
31
;SWr8 ep 8 2013-- RioDe La Crai Hotel/Lodging Costa Mesa, CA, 130595
),Otl.,,
7 5 72 _
gg 72 r
32
Sep 18 201 .. GlynWobd: Braswell` HotelfLodging Costa Mesa, CA, 130$95
1.40 f
,755.93
155.93
33
Sep 19 2015`. Glyhwood Braswell Hot6VLodging :. Costa Mesa, CA, 130585
1,00
.454.44
1$4,44
84
:Sep 17 2013 GiynWood:BrasWeli Fuel Costa Mesa, CA, 130685
r
9;00
46 03
X6.43
35
Sap 19 2013 Clyr:wn;id Braawell Pblrki ij Gotta Mesa, GA, 130585
1.00
.47 0Ct
36
Sep 8 2013 Richard De he Cruz Standard Per Diem Costa Mesa, CA, 180585-
6.00
5200
912 Up
37
Sep 8 20113 Richard De. La Cruz Airfare Costa Mesa, GA 130585
1.00
500,20
580,28
38
Se}5 8 2013 Richard [)a Lo Cruz Air/Aut Motel Pees Costa Mesa, CA, 130585
1.00
35.00.
-35.00
39
Sep102013.` GlyhwoodBrasWell Mileage -Current Rate Costa'Mesa,&A 130,586
1'8.00
'057
6104
40
40
.Sep 82013 Richard De 1,a Cruz Hotel/Lodging Costa Mesa, CA, 130585
,0D94
50
9d.50
41
Sep .8 2015 , Richard DeLaCruz Auto Rentaf Costa Mesa, CA; 130596
1.60
28132281.32
-
42
Sep 82013 '.. Richard De Le Cruz FUef Costa Mesa, CA 130689
A,08
43
Sep 6 2013 qct 10 2013_ CAD Conversion Services, Costa Mesa 13,0585�CdNT Steven M 6.00
20(100
Contra No,!
"
9
t•"
44
Tax (T)f0o'- CV)"`,- -
7.00
p Op
OAO
45
Tax (Typo PM)
1.00 ..`
J OD
=0.00
46
Tax (Type, RE)
1:60' . .
` 0 DO
`;' O.00R
Page Total ,
16,667.66
h
t l"
fF
p-PUBLIC SECTOR
Iguslness Center Drive
/4ke Mary, FL 32746
88-727-8088
t vww.sungardps.com
Bill To: City of Costa Mesa
A California Municipal Corporation
77 Fair Drive
COSTA MESA, CA 92626
United States
srlsry u r v
Invoice
' Company Document No Date Page
LG 72911 23/DcU2013 3 of 3
Ship To: City of Costa Mesa
A California Municipal Corporation
77 Fair Drive
COSTA MESA, CA 92626
United States