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HomeMy WebLinkAbout06 - CC-6 - Year Four of Support Period of Rimini St - 2/21/2017CITY COUNCIL AGENDA REPORT MEETING DATE: February 21, 2017 ITEM NUMBER: CC -6 SUBJECT: YEAR FOUR OF THE SUPPORT PERIOD OF RIMINI STREET FOR ORACLE/PEOPLESOFT SUPPORT SERVICES DATE: February 9, 2017 FROM: INFORMATION TECHNOLOGY DEPARTMENT PRESENTATION STEVE ELY, I.T. DIRECTOR BY: FOR FURTHER INFORMATION CONTACT: STEVE ELY, 714-754-4891 RECOMMENDATION: 1. Authorize the City Manager to sign the Purchase Requisition for $127,730 with Rimini Street, Inc. (Rimini), to continue providing support for the City's Oracle/PeopleSoft products for Year Four of the Support Period commencing on March 18, 2017. 2. Authorize the City Manager to sign future purchase requisitions, as necessary, for the remainder of the Support Period. BACKGROUND: For several years, Oracle/PeopleSoft was providing maintenance support for the City's Financial and Human Resources software system. The Oracle/PeopleSoft software package was originally purchased in 1997 and had been updated many times since then through licensing and support contracts. Oracle Corporation provided the City software update license and service support for the following PeopleSoft products: (1) Financial Modules: General Ledger; Accounts Receivables; Accounts Payable; Project Costing; Asset Management; Billing; Purchasing, Inventory; and Budgets (2) Human Resource Modules: Time and Labor; Payroll; Benefits Administration; and Human Resources (3) Silver Support for CSI #1133239 (Database) (4) eApplications: ePay-Employee Count Perpetual; Candidate Gateway; eProfile - Employee Count Perpetual; eProfile Manager Desktop - Employee Count; eBenefits - Employee Count Perpetual; Conversion Only Each of these products is still being used by different departments throughout the City. The Finance Department uses the features provided by the Financial Modules and the eApplications. Also, each department has primary users who access real time budget data throughout the year for making payments and doing analyses. Both the City Manager's Department (Human Resources) and Finance Department (Payroll) use the Human Resource modules. Currently, the City uses a PeopleSoft application for online time-and- record keeping for each payroll processed. The Information Technology Department uses the Oracle database as the repository of all electronic data used by the PeopleSoft Financials and HR payroll. The Oracle/PeopleSoft software support is a significant portion of the City's daily business processes - from processing cash receipts to paying vendors. The City cannot afford to be without access to these applications for any extended period of time. Oracle Corporation had been one source of ongoing support for these products, and its service fee was very high. Due to the enormous cost of maintaining annual support for these products, staff looked into other potential software solutions that could make better financial sense for the City. Staff also researched options to reduce costs without reducing support levels, which led to a search for third- party vendors capable of supporting maintenance of the City's Oracle/PeopleSoft modules and mandated tax updates. This research led Staff to a third -party support provider, Rimini Street, Inc. Staff had determined that out of the other potential vendors, only Rimini Street provides all of the critical and necessary elements needed to satisfy the City's need for uninterrupted continuous support of these systems, which are vitally important to the City's operations. The City entered into a Master Services Agreement (MSA) with Rimini on February 24, 2014 for Rimini to provide Oracle/PeopleSoft technology support services to the City's Financial, Human Resources, database, and eApplications software systems, replacing Oracle Corporation. The Support Period ends on March 18, 2029. ANALYSIS: Not only is Rimini Street capable of assisting the City with ongoing support with the Oracle/PeopleSoft products, it also offered to reduce the annual cost by almost 50%. So far, the City's Agreement with Rimini Street has yielded the following savings to the City: Rimini Street Annual Cost for Year One of Support: $110,338 Option Year Two: 115,854 (Option Yr. rate increase for renewal is 5%) Option Year Three: 121,647 (Option Yr. rate increase for renewal is 5%) Total for Three years: $347,839 Compared with Oracle's Fees: $220,675 (3/18/14 to 3/17/15 based on 3% Yr. increase) 227,295 (3/18/15 to 3/17/16 based on 3% Yr. increase) 234,114 (3/18/16 to 3/17/17 based on 3% Yr. increase) Oracle's total fees for three years: $682,084 Total Savings in three years: $334,245 By moving Oracle/PeopleSoft support to Rimini Street, the City had immediately saved a significant amount in support fees while receiving added services. City staff had gained access to expert support (including support of the City's unique customizations) 24x7x365 from dedicated engineers. This move ensured access to all break and bug fixes, interoperability support, and performance support, as well as ongoing tax and regulatory updates. ALTERNATIVES CONSIDERED: Proceeding on a Time -and -Materials support basis is not available through Rimini Street or Oracle. Under the terms of the MSA with Rimini, the Annual Support Fee for Year 4 and onward shall increase each year by 5% over the fee for services paid by the City for the immediately preceding it contiguous year. The service fee is increasing by $6,082; thus, the service fee for Year 4 will be $127,730. Staff is still looking into other potential software solutions that may make better financial sense for the City. Once staff has researched all other possibilities, it will present those findings to the City Council. FISCAL REVIEW: Funding for this agreement is included in the fiscal year 2016-17 adopted budget. LEGAL REVIEW: The City Attorney's Office has reviewed the documents and approved them as to form and content. CONCLUSION: Authorizing the City Managerto sign the Purchase Requisition for Rimini forthe fourth Support Period Year and remaining Support Period years of the MSA will provide for the continued support necessary to maintain the City's existing infrastructure and minimize the danger from system outages. STEVEN ELY I.T. Director STEPHEN DUNIVENT Interim Finance Director Attachments: 1. Purchase Requisition THOMAS DUARTE City Attorney 3 -ATTACHMENT 1 !`ITV AC / ALTA MCCA f AI 10^MkiIA I "^I " .. "' `^'^ Purchase Requisition W x Purchase Order ❑ Change Order ❑ Amendment (Leave Blank for Time Stamp PO No./ PO Ref No.: . (Assigned by Purchasing) Business Unit: CITY Date Requisitioned: 2/9/17 Department: I.T. Division: Programming Ship To Address: Contact Person: Steve Ely Phone Number: 4891 Send Copy of P.O. to: ❑ Contact Person and / or Victoria Bamer ❑ Request is for Budgeted item(s) ❑ Request is for UNBUDGETED item(s)-(Memo Attached) ❑ Item(s) Pending Budget Amendment Request #_ ❑ Requesting Sole Source (Justification Form Attached) ❑ Fixed Asset Tag Request Item No Qty Unit Items (Give Full Description: Size, Catalog No. Etc.) Unit Price Estimated Amount 1 1 LT PeopleSoft Support Services Agreement for 3/18/17 to 3/17/18 Available Appropriation: ❑ Yes ❑No $127,730.00 As of: , , Ifadditional lines are needed, please attach a second sheet. Const./Prof. Svs. Agmt. Completion Date: Insurance Required: ❑ Yes (Certificate attached ❑ No Sales Tax (7.75%): Include Shipping Fee: Estimated Total Cost: 0.00 0.00 $127,730.00 Item No. Account Fund Dept./Org. Program Project Amount 1 590804 101 14600 50720 $127,730.00 Comments: Total $127,730.00 Attached: Rimini Street's Invoice No. INV7549 Proper approvals are required before requisition can be processed. Suggested Vendor: Rimini Street Address:3993 Howard Hughes Parkway Suite 500 Ordered By: Department Director/Authorized Signature City, State, Zip Code:Las Vegas, NV 89169 Phone: 702-839-9671 Fax:702-973-7491 Approved By: Director of Finance/Purchasing Officer Contact Person: Sydney Alexander Approved By: Email: salexanderanri min !street. corn Chief Executive Officer (when required) PURCHASING DIVISION USE ONLY Vendor ID: I Buyer: Insurance valid thru: Ship To/Location: I Due Date: Standard Comments: ACC-ALL-ARR-BLA- CON -DCP- DIS - FCA-FCI- FIX- INS - IS - IST-ORG -QTR- REM- SUB -T&C FINANCE DEPARTMENT USE ONLY Available Appropriation: ❑ Yes ❑No As of: Confirmed By: Rev FY16/1T 01.31.17 y Rimini Street 3993 Howard Hughes Pkwy Suite 500, Las Vegas, NV 89169 Bill to: City of Costa Mesa, California Accounts Payable P.O. Box 1200 Costa Mesa, CA 92628 Please Remit To: Rimini Street, Inc. P.O. Box 846287 Dallas, TX 75284-6287 For billing questions, please call Finance at +1 702.839.9671 or send email to finance@riministreet.com INVOICE Invoice Number ........: INV7549 Date ....................: 01/24/17 Customer PO Payment Terms Discount Terms Sales Rep ID Due Date Bank of America - Collection Net 54 2% Net 30 ABA Routing: 1 3/19/17 Description Amount 3/19/2017 through 3/18/2018 Statement of Work No. 1 Wiring/ACH Instruction: 127,730.00 USD Beneficiary: RIMINI STREET, INC. Bank: Bank of America - Collection Account: 1416301187 ABA Routing: 026009593 SWIFT: BOFAUS3N ACH Routing (US Only): 121000358 127,730.00 USD Subtotal 127,730.00 USD Tax 0.00 USD Total 127,730.00 USD 5