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Home My WebLink About09 - OB-1 - Presentation - 10/1/2019UPDATE ON EFFORTS TO ADDRESS HOMELESSNESS OCTOBER 1, 2019 v v BRIDGE SHELTER OPERATIONAL MODEL Shelter Operations Began on April 5, 2019 Housing First Philosophy & Hybrid Operational Components •Individualized Approach to Client Housing Plans • Requirement to meet no less than once per week • Most meeting 2-5 times per week •City case managers working alongside Mercy House staff • Trust & accountability • Multiple sets of eyes and ears •Separating the day-to day operations from the case management • Very Impactful and efficient 2 v v BRIDGE SHELTER OPERATIONAL MODEL •Street Outreach staff and Bridge Shelter case managers often collaborate and coordinate client case management while entering into and/or while exiting out of the Bridge Shelter. • Case management often continues from either location (street or shelter) if the client is interested • Very Impactful and efficient • Has resulted in diverting and housing clients from the streets 3 v v BRIDGE SHELTER CLIENTS • Provides for 50 shelter beds for the homeless • 32 male beds / 18 female beds • 95% rate of filled beds • More than 130 clients served to date • Approximately 75% Costa Mesa • Approximately 25% non-Costa Mesa • There is No Typical Client • All ages (18+) • Newly homeless and chronically homeless • Transitional youth, seniors, college students, couples • 11 Veterans 4 v v BRIDGE SHELTER LINKAGES Total Linkages Apr. 5th - Sept. 14th: 1,706 Linkages include: •Collaborative case management •Housing assessments •Documentation •Housing assistance •Job connection •Legal services •Medical •Mental health •Rental resources •Social services •Transportation •Substance abuse •Other services 5 v v 6 v v PERMANENT HOUSING PLACEMENTS 19 individuals have been housed from the Bridge Shelter as of September 26, 2019. 6 clients are in the immediate housing que. Hybrid Model + Focused Case Management = Success in Client Housing Placements •Apartment Rentals •Roommate Situations •Long-term Care Facilities •Diversion 7 v v KEY PARTNERS •County /Government • Psychiatric Emergency Response Team (Pert) • Orange County Behavioral Health Services • Orange County Healthcare Agency • Orange County Social Services Agency • Public Consulting Group • Veteran Affairs •Non-Profit • Mercy House • Families Forward • Second Chance OC • Serving People In Need (SPIN) • Project Hope Alliance (PHA) • Share Our Selves Medical Clinic (SOS) • Volunteers of America (VOA) •Faith Based • Trellis • Fresh Beginnings Miniseries (FBM) In 2018, FBM approx. provided 2,700 meals to local families and non-profits in Costa Mesa. In 2018, BHS contacted and provided linkages to 600 clients and PERT contacted and provided linkages to 210 clients. 8 v v PARTNERSHIPS & VOLUNTEER IMPACT BRIDGE SHELTER STRATEGIC PARTNERS •Mercy House •Trellis •S.O.S •Crossing Church •Fresh Beginnings Ministries •Lighthouse Church •Orange County Outreach and Engagement •Public Health Nurse •Office of Veteran Affairs •Other non-profit partners 9 v v BRIDGE SHELTER VOLUNTEER STATISTICS Mercy House & Fresh Beginnings Volunteer Hours 4/5/2019-8/5/2019 Fresh Beginnings Food Volunteer Meals Served 4/5/2019-8/5/2019 10 v v SEEKING VOLUNTEERS Volunteer opportunities at the Bridge Shelter are available 7 days a week •Volunteer Tasks at the Bridge Shelter Include: • Client greeter • Preparing meals (breakfast, lunch, and/or dinner) • Serving meals (breakfast, lunch, and/or dinner) • Client bin checkout assistance (requires lifting) • Light cleaning (wiping tables, sweeping, trash removal, laundry) •All volunteers must attend training coordinated by Mercy House. •Ages 13+ minors must be accompanied by a volunteering parent/guardian. •Available shifts vary daily: • 6 a.m.- 9 a.m. • 10 a.m.- 2 p.m. • 2 p.m.- 5 p.m. • 5 p.m.- 9 p.m. 11 v v GOOD NEIGHBOR POLICY COMMITMENT Residential and Business Community Engagement and Minimizing Impacts •Good Neighbor Policy •24 hour onsite security presence •Half mile business and resident Outreach assistance •½ mile radius roving patrol •Transportation based entry and exit system •Reservation only policy •Shelter Advisory Board •Comprised of residents, businesses, staff and operator, non-profit partners and Police liaison, Council District representative. •Meet monthly to review shelter updates and statistics, hear from the public, address any issues, plan outreach efforts, collaborate on needs. 12 RECENTLY CREATED COMMUNITY RESOURCES 13 RECENTLY CREATED COMMUNITY RESOURCES 14 v v REINTRODUCTION OF ANTI-CAMPING ORDINANCES •Three Community Policing officers dedicated to homeless issues. •Keeping sidewalks clear, removing unclaimed property. •Initial offer of shelter, 24hr notice and follow-up. •If shelter offer is denied and after 24 hours the individual is camping, then enforcement can take place. •Citations, warrants, jail •Some citations have resulted in larger charges 15 v v SUPPORTING THE COMMUNITY •Law enforcement provides guidance to residents business owners on best practices and to residents regarding trespassing. •Code Enforcement educates residents and business owners on property modifications, resources and enforcing private property trespassing law. 16 v v PERMANENT SHELTER UPDATE 3175 AIRWAY AVENUE •Currently in design phase with construction phase on the immediate horizon •Facility layout includes: •Entry and intake area, warming kitchen, multi-purpose room/cafeteria, laundry, showers, restrooms, sleeping areas, medical office, case management rooms, computer cove, storage, conference room, staff offices, outdoor storage, outdoor leisure area and an animal area. •Proposed to begin facility operations in mid-2020. •Dependent on successfully returned construction bids. •Space planned for current allocation of shelter beds •Can accommodate additional beds, if necessary. •Will house all Neighborhood Improvement Division staff onsite alongside Mercy House team. •Workspace for PD and Code Enforcement. 17 PERMANENT SHELTER UPDATE 3175 AIRWAY AVENUE 18 v v P.I.T 2019 • County of Orange has a total of 6,860 sheltered and unsheltered homeless. (2,899 sheltered & 3,961 unsheltered) • Costa Mesa has a total of 193 sheltered and unsheltered homeless. (187 unsheltered & 6 sheltered) •As of January 2019, prior to the opening of the Bridge Shelter 19 v v REGIONAL APPROACH TO PROVIDING SHELTER AND HOUSING CLIENTS Several cities across the County are providing shelter on their own •Differing models and varying approaches •Creates service area gaps •Unintentional consequence of working in silo’s Central Service Planning Area (SPA): 9 cities and part County (unincorporated) •What are some of our neighbors doing? •Santa Ana – The Link •Huntington Beach – Continued facility search after legal barriers •Newport Beach – Corporate Yard analysis •Tustin – 57 Bed facility 20 v v REGIONAL APPROACH TO PROVIDING SHELTER AND HOUSING CLIENTS Considerations of the Benefit of Establishing a Partnership with other agencies in the Central Service Planning Area (SPA) •Creates Opportunity for: •Accelerated efforts towards housing individuals experiencing homelessness •Greater coordination and less operational silo’s between neighboring agencies and the County •Reduced shelter costs due to economies of scale •Potential additional funding sources - County/State/Federal •Stronger ordinance enforcement between cities 21 v v REGIONAL APPROACH TO PROVIDING SHELTER AND HOUSING CLIENTS North Service Planning Area (SPA) Regional Shelter Partnership: Example of Partnering Cities: •Buena Park, Orange, Placentia, Fullerton •While each of the North SPA Cities contribute some funding towards the partnership shelter(s), a majority of the funds came from non-general fund sources. •The State of California awarded the North SPA $12 million dollars in Homeless Emergency Aid Program (HEAP) funding •The County of Orange has committed both $6.5 million dollars for the construction of shelters, and $1.5 million dollars annually for operations. 22 v v FISCAL IMPACTS Annual Operating Expense: $2.9 million 3175 Airway Avenue Property: •Acquisition: $6.95 million •Facility Capital Costs: $2.5 million (FY 19/20) A Regional Shelter Approach will decrease annual operating expenses. Continuing to Seek Grant Funding: California Emergency Solutions and Housing Grant (CESH) •Applied for $500K •Was recommended to be awarded $0 •No cities were recommended to receive funding •No Central SPA applicants were recommended to receive funding 23 v v DONATIONS The City is accepting financial and in-kind donations to help support the city’s established bridge shelter. •Financial Donations can be made at www.costamesaca.gov/homelessness •In-kind donations will be accepted during normal business hours at: • Costa Mesa City Hall, 77 Fair Drive • Costa Mesa Senior Center, 695 West 19th street •In-kind donations currently being accepted • New Personal Care Items • New or Gently Used Clothing • New or Gently Used Shoes and Socks • Pet Supplies • Miscellaneous donations such as bus passes and gift cards 24 v v COUNCIL GOALS AND PRIORITIES GOAL 1: Keep Our Community Safe: •(d) Develop and implement a strong homeless shelter and homeless prevention plan GOAL 4: Address Housing Shortages and Homelessness: •(a) Providing for an appropriate bridge shelter and developing a permanent location for a shelter/navigation center; •(b) Ensuring that those Costa Mesa residents who are chronically homeless and who need specialty care get it. 25 v v THANK YOU Costa Mesa Bridge Shelter Contact Mercy House Phone: 714-836-7188 ext. 222 Press 1 – Bed Reservation Information Press 2 – Donations and Volunteer Press 3 – General Public Inquiries and Comments Email: costamesabridge@mercyhouse.net 26 v v COSTA MESA BRIDGE SHELTER CASE MANAGERS (INREACH) •The city has entered into a contract with expert shelter operator Mercy House to manage the day-to-day operations of the temporary and permanent bridge shelter facilities. •2 full time onsite City Case Managers provide wrap- around services and create comprehensive housing plans that recognize the needs and interests of the shelter guests. •The number one goal of case management is to prepare the guest to enter permanent supportive housing in the fastest way possible. •Inreach Case Manager’s Services include: • Social Services • Medical Services • Mental Assessments • Supportive Programs Costa Mesa Bridge Shelter Contact Mercy House Phone: 714-836-7188 ext. 222 Press 1 – Bed Reservation Information Press 2 – Donations and Volunteer Press 3 – General Public Inquiries and Comments Email: costamesabridge@mercyhouse.net 27 v v CITY OF COSTA MESA – STREET TEAM (OUTREACH) •3 part time Outreach Workers & 1 part time Contract Outreach Worker & 1 full time Sr. Code Enforcement Officer. •Collaborate with Law Enforcement in addressing pertinent homeless related issues around the city. •Provide case management services, referrals and linkages to services for homeless clientele. •Diversion and Reconnection services provided to non-resident homeless members. OUTREACH INTAKE LOCATION & HOURS SHARE OUR SELVES - S.O.S. 1550 Superior Ave, Costa Mesa, CA 92627 Monday: 10:30am-12:30pm Wednesday: 1:00pm-3:00pm THE CROSSING CHURCH CHECK-IN CENTER 2115 Newport Boulevard Costa Mesa, CA 92627 Saturday: 6:30pm-7:30pm General Line: (714) 754-5346 costmesaNHS@costamesaca.gov Fax: (714) 754-4810 28