HomeMy WebLinkAbout09 - CC-8 - Executive Recruitment Consultant Service - 5/4/20211
CITY COUNCIL AGENDA REPORT
MEETING DATE: MAY 4, 2021 ITEM NUMBER: CC-8
SUBJECT: EXECUTIVE RECRUITMENT CONSULTANT SERVICES FOR CHIEF OF POLICE
RECRUITMENT
DATE: APRIL 28, 2021
FROM: LORI ANN FARRELL HARRISON, CITY MANAGER
PRESENTATION
BY:
ALMA REYES, ASSISTANT TO THE CITY MANAGER
FOR FURTHER INFORMATION CONTACT: ALMA REYES, ASSISTANT TO THE CITY MANAGER
(714) 754-5090
RECOMMENDATION:
Staff recommends that the City Council:
1. Approve an amendment to the Professional Services Agreement with Ralph
Andersen and Associates for the executive recruitment of the Costa Mesa Chief of
Police position.
2. Authorize the City Manager and City Clerk to execute the proposed amendment to
this professional services agreement and future amendments to the agreement, as
needed.
BACKGROUND:
The City utilizes professional consulting services for many of its executive level
recruitments, including Department Directors and Managers. In the past, such consultants
have been instrumental in the talent search for the City’s executive and management
positions such as the City Manager, Assistant City Manager, Information Technology
Manager, and Budget and Purchasing Manager.
Currently, the City has a three-year agreement with the executive recruitment firm of
Ralph Andersen and Associates that expires in 2.5 years November 12, 2023
(Attachment 1). The current agreement provides services for the recruitment of two
management positions in the Finance and Information Technology Departments. The
existing contract totals $47,000.
On April 7, 2021, Chief of Police Bryan Glass announced his retirement from the City of
Costa Mesa effective September 2021, thus requiring the City to fill this critically important
vacant position. The Chief of Police is a dynamic and high profile position that requires
an experienced consulting firm with the breadth of experience necessary to attract top
law enforcement candidates from across the region and nation.
2
ANALYSIS:
Ralph Andersen and Associates is an executive talent search firm with extensive
experience in recruitment practices that attract superior and talented candidates
nationwide. Ralph Andersen and Associates has led in the past or is currently leading the
recruitments for numerous Chief of Police positions throughout California and the nation
for the cities of Sacramento, California; San Francisco, California; Austin, Texas; Dallas,
Texas; Columbus, Ohio; Santa Monica, California; Santa Barbara, California; and
Henderson, Nevada; just to name a few. As such, the firm has strong and active database
of available candidates.
The City is in receipt of a proposal from Ralph Anderson and Associates for the
recruitment services for the Chief of Police position (Attachment 2). Based on the
extensive experience in Chief of Police recruitments nationwide that Ralph Anderson and
Associates has, staff is recommending to amend the existing contract in order to
expeditiously begin the recruitment for this critical position. Additionally, the consultant
understands the importance of diversity and makes it an integral part of their recruitment
efforts. Furthermore, community engagement plays an important role in the recruitment
process. The consultant utilizes methods to gather community input, including community
meetings and surveys that will help identify the City Council’s and community’s values
and vision for the new Chief of Police.
ALTERNATIVES CONSIDERED:
The City Council can reject the proposed contract amendment to hire Ralph Anderson for
the Chief of Police recruitment. This alternative is not recommended as seeking another
firm could result in costly delays.
FISCAL REVIEW:
The estimated cost for the executive search for the Chief of Police position is $27,500. The
City Manager’s budget has sufficient salary savings to cover the cost for this recruitment,
and no additional funding is requested.
LEGAL REVIEW:
The City Attorney reviewed and approved this report as to form.
CITY COUNCIL GOALS AND PRIORITIES:
One of the City Council Strategic Planning goals is to recruit and retain high quality staff.
Retaining the services of a well-qualified recruiter will enhance the City’s efforts to recruit
the most talented and qualified individual for the Chief of Police position.
3
CONCLUSION
In an effort to start a nationwide law enforcement executive search for the Chief of Police
position, staff is recommending that the City Council approve the amendment to the
Professional Services Agreement with Ralph Andersen and Associates for executive
recruitment services.
ALMA L. REYES CAROL MOLINA
Assistant to the City Manager Finance Director
LORI ANN FARRELL HARRISON KIMBERLY HALL BARLOW
City Manager City Attorney
ATTACHMENTS:
1. Amendment to Professional Services Agreement with
Ralph Andersen and Associates
2. Ralph Andersen and Associates – Chief of Police Executive
Recruitment Proposal (Dated April 14, 2021)
1
Ralph Andersen & Associates
Amendment One
Rev. 05-20
AMENDMENT NUMBER ONE
TO PROFESSIONAL SERVICES AGREEMENT
WITH
RALPH ANDERSEN & ASSOCIATES
This Amendment Number One (“Amendment”) is made and entered into this 4th day of
May, 2021 (“Effective Date”), by and between the CITY OF COSTA MESA, a municipal
corporation (“City”), and RALPH ANDERSEN & ASSOCIATES, a California corporation
(“Consultant”).
WHEREAS, City and Consultant entered into an agreement on November 13, 2020 for
Consultant to provide recruitment services (the “Agreement”); and
WHEREAS, City and Consultant desire to amend the Scope of Services to include
additional services relating to recruitment services for the position of Police Chief, as set forth in
Exhibit “A,” attached hereto and incorporated herein by this reference; and
WHEREAS, City desires to increase Consultant’s maximum compensation accordingly to
Seventy-Four Thousand Five Hundred Dollars ($74,500.00).
NOW, THEREFORE, for valuable consideration, the receipt and sufficiency of which is
hereby acknowledged, the parties agree as follows:
1. The Scope of Services shall be amended to include the additional services set
forth in Exhibit A.
2. Section 2.1 of the Agreement shall be amended to reflect that Consultant’s total
compensation shall not exceed Seventy-Four Thousand Five Hundred Dollars
($74,500.00).
3. Consultant shall be paid in installments in accordance with the payment schedule
set forth in Exhibit A.
4. All terms not defined herein shall have the same meaning and use as set forth in
the Agreement.
5. All other terms, conditions, and provisions of the Agreement not in conflict with this
Amendment shall remain in full force and effect.
6. This Amendment may be executed in one or more counterparts, each of which
shall be deemed an original. All counterparts shall be construed together and shall
constitute one agreement. Counterpart written signatures may be transmitted by
facsimile, email or other electronic means and have the same legal effect as if they
were original signatures.
[Signature page follows.]
Attachment 1
2
Ralph Andersen & Associates
Amendment One
Rev. 05-20
IN WITNESS WHEREOF, the parties hereto have caused this Amendment to be executed
by and through their respective authorized officers, as of the date first written above.
CITY OF COSTA MESA
________________________________ Date: __________________________
City Manager
CONSULTANT
________________________________ Date: __________________________
Signature
________________________________
Name and Title
ATTEST:
________________________________
City Clerk
APPROVED AS TO FORM:
________________________________ Date: __________________________
City Attorney
APPROVED AS TO INSURANCE:
________________________________ Date: __________________________
Risk Management
APPROVED AS TO CONTENT:
________________________________ Date: __________________________
Project Manager
3
Ralph Andersen & Associates
Amendment One
Rev. 05-20
DEPARTMENTAL APPROVAL:
________________________________ Date: __________________________
Finance Director
APPROVED AS TO PURCHASING:
________________________________ Date: __________________________
Finance Director
EXHIBIT A
ADDITIONAL SERVICES
Serving Public Sector Clients Since 1972
5800 Stanford Ranch Road, Suite 410, Rocklin, California 95765 Phone: 916/630-4900 Fax: 916/630-4911 Website: www.ralphandersen.com
April 14, 2021
Ms. Lori Ann Farrell Harrison
City Manager
City of Costa Mesa
77 Fair Drive
Costa Mesa, California 92626
Via Email: michele.warren@costamesaca.gov
Dear Ms. Harrison:
We are pleased to submit this Letter Proposal to the City of Costa Mesa for recruitment services for
the position of Police Chief.
Ralph Andersen & Associates would be pleased to undertake this high-level recruitment and would
be available to begin the recruitment within 10 days of notice to proceed or a mutually agreed upon
timeframe.
If awarded the search, the City of Costa Mesa will be served by Mr. Fred Wilson as the Project
Director, supported by Heather Renschler, President/CEO of Ralph Andersen & Associates, and a
team of professional consultants with many years of collective experience recruiting for Police Chief
positions nationwide. Additionally, we have a retired Chief of Police on our Search Team that will
assist on various aspects of the search.
As standard practice, Ralph Andersen & Associates takes pride in abundant and personal
communication throughout the recruitment process. We believe our approach is solid and thorough,
and our recent successful experience with the City of Costa Mesa is a testament to the reputation of
Ralph Andersen & Associates.
Ralph Andersen & Associates is currently recruiting for six Police Chief positions nationwide
including Austin, Texas, Columbus, Ohio, Santa Monica, Santa Barbara and, as such, has a strong
and active database of available candidates. Recognizing that identifying diverse candidates is a
priority, Ralph Andersen & Associates makes it an integral part of our recruitment efforts.
Experience
Ralph Andersen & Associates has recently conducted the following police chief related recruitments
(2016 to Present):
• Akron, OH
Chief of Police (Current Search)
• Austin, TX
Chief of Police (Current Search)
• Bishop, CA
Chief of Police (2016 & Current Search)
City of Costa Mesa
Page 2
• Boise, ID
Police Chief (2020)
• Bozeman, MT
Chief of Police (Current Search)
• Charlotte, NC
Chief of Police (2020)
• Clearlake, CA
Chief of Police (2018)
• Columbus, OH
Police Chief (2019 & Current Search)
• Concord, CA
Chief of Police (2020) – Brochure Attached
• Dallas, TX
Chief of Police (2017)
• Denton, TX
Police Chief (2018)
• Elk Grove, CA
Assistant Chief of Police (2020)
Chief of Police (2019)
Police Captain (2020)
• Emeryville, CA
Police Chief (2020)
• Fairfield, CA
Chief of Police (2017)
• Fresno, CA
Chief of Police (Partial Search) (2020)
• Gilbert, AZ
Chief of Police (2017)
• Hayward, CA
Chief of Police (2017 & 2019)
• Henderson, NV
Chief of Police (2017)
City of Costa Mesa
Page 3
• Indio, CA
Chief of Police (2016)
• Kansas City, MO Board of Police Commissioners
Chief of Police (2017)
• Metropolitan Washington Airports Authority
Chief of Police (2018)
• Modesto, CA
Chief of Police (Current Search)
• Morro Bay, CA
Chief of Police (2017)
• Oakland, CA
Chief of Police (2017)
• Pacific Grove, CA
Chief of Police (2016 & 2019)
• Pismo Beach, CA
Chief of Police (2021)
• Port Authority of New York and New Jersey, NY
First Deputy Chief Security Officer (2019)
• Richland, WA
Chief of Police (2019)
• Richmond, TX
Chief of Police (2020)
• Sacramento, CA
Chief of Police (2017) – Brochure Attached
• Salem, OR
Chief of Police (2020)
• San Francisco, CA
Chief of Police (2017)
• San Marcos, TX
Police Chief (2020)
• Sanger, CA
Chief of Police (2020)
City of Costa Mesa
Page 4
• Santa Barbara, CA
Police Chief (Current Search)
• Santa Monica, CA
Chief of Police (2018 & Current Search)
• Santa Rosa, CA
Chief of Police (2019)
• Shafter, CA
Chief of Police (2016)
• Tualatin, OR
Chief of Police (2016)
• Vallejo, CA
Chief of Police (2019)
• West Linn, OR
Chief of Police (2018)
Approach to Executive Search
The successful search process relies heavily on person-to-person contact to identify outstanding
potential candidates and, in the evaluation phase, to gain a complete understanding of the
background, experience, and management style of the top candidates. The executive recruitment
techniques used by Ralph Andersen & Associates have been developed and used successfully with
hundreds of clients for more than 49 years.
We feel that the key elements of the full search process, which can be tailored to fit the specific
needs of the City of Costa Mesa, should include:
• Developing a comprehensive position profile based upon information obtained in various
meetings with the City Manager, Human Resources Manager, or other designated staff as
appropriate.
• Reviewing current compensation and recommending changes based upon market and
competitive conditions.
• As optional services, the City may desire obtaining input from the community on the
qualities they would like to see in the new Police Chief. To facilitate community input, the
Project Director will conduct one community meeting (using Zoom Video Technologies) as
well as prepare and solicit input through an online survey instrument. Additionally, our
process will allow for email comments to Ralph Andersen & Associates relative to the
desired qualities in the next Police Chief.
• Extensive personal outreach (both via email and telephone) to highly qualified candidates in
California and nationally, if desired.
• A marketing strategy that uses selected advertising to supplement the extensive candidate
identification process, the Internet, and professional contacts throughout an expanded region.
City of Costa Mesa
Page 5
• A screening process that narrows the field of candidates to those that most closely match the
needs of the City of Costa Mesa and is based on screening interviews with the top candidates.
Candidates’ education, experience, and credentials are matched to the criteria established in
the position profile.
• Candidates (if deemed qualified and viable by the Recruiter) would be screened via video
technology.
• Delivering a product in the form of a search report that recommends a top group of
candidates and provides the decision-makers with detailed information about their
backgrounds and experience.
• Assistance during the interview and selection process and in the negotiation of a
compensation package.
Ralph Andersen & Associates has an outstanding reputation for being thorough and professional in
the approach it takes in recruitments. Each candidate’s match with the position is based on the
individual’s own set of professional experiences, management style, education and credentials, and
overall fit with the organization and executive leadership.
Project Staffing
Only senior members of Ralph Andersen & Associates are assigned to lead search assignments,
ensuring that their broad experience and knowledge of the industry is brought to bear on our clients’
behalf. The City of Costa Mesa will have Mr. Fred Wilson as Project Director on this search
engagement, with the assistance of Ms. Heather Renschler, President/CEO, and Ms. Christen
Sanchez, Recruitment Coordinator. Ms. Sanchez will provide and coordinate support staff
assistance to the Project Director on this recruitment.
Mr. Fred Wilson, Project Director and Lead Recruiter
Mr. Wilson, Senior Consultant with Ralph Andersen & Associates, brings
more than 35 years of experience as a local government executive, including
21 years serving as City Manager in two California cities. Working in full-
service cities, he brings a strong background in identifying and recruiting top
quality executive staff. His skills in identifying, recruiting, and retaining high
quality employees and talent management, coupled with succession planning,
have contributed significantly to the successes of those organizations. This
experience gives Mr. Wilson a unique perspective to identifying high quality
candidates that “fit” the organization.
Since joining Ralph Andersen & Associates, Mr. Wilson has completed many successful
recruitments and brings a vast network of contacts throughout the region. He has successfully
completed searches for executives and professionals for local government organizations including
City Managers, Community Development Directors, Public Works Directors, Finance Directors, and
other General Managers.
Mr. Wilson’s clients have found his knowledge of city management, experience working with City
Council members, and expertise in recruitment and selection an asset.
As a long-tenured local government executive, Mr. Wilson has extensive experience in all aspects of
governance including organizational development, succession planning, municipal finance,
community development, and general management. His experience includes serving in multiple
City of Costa Mesa
Page 6
leadership roles in various organizations including the League of California Cities and has been
active on various advisory boards throughout his career.
Mr. Wilson holds a Bachelor of Science degree in Urban Planning from Cal Poly Pomona, and a
Master’s degree in Public Administration from California State University, Northridge.
Mr. Wilson may be reached at (916) 630-4900 or directly on his cell at (714) 421-3258 or via email
at fred@ralphandersen.com.
Ms. Heather Renschler, President/CEO
Ms. Renschler has been with Ralph Andersen & Associates for more than 36
years and is the firm’s President/CEO. Ms. Renschler has overseen the
recruitment practice of Ralph Andersen & Associates for the last 24 years and,
as a result, is often involved with recruitments on a national scale and those of
a highly sensitive and critical nature. She is experienced at working with
boards, city councils, staff members, and selection committees in the
recruitment and selection process.
Ms. Renschler has extensive finance related experience in conducting public
sector recruitments and, as a result, has developed a network of contacts and potential candidates on
a national basis. Prior to joining Ralph Andersen & Associates, Ms. Renschler had extensive private
sector experience in the areas of construction management, health care, and public accounting.
Ms. Renschler attended the University of Toledo and majored in Accounting and Journalism and
obtained a Bachelor’s degree in Public Administration from the University of San Francisco.
Ms. Christen Sanchez, Recruitment Coordinator
Ms. Christen Sanchez joined Ralph Andersen & Associates as a Recruitment
Coordinator and provides administrative support services to the Executive
Search team. Prior to joining Ralph Andersen & Associates, Ms. Sanchez
provided administrative services as a Scheduling Coordinator for applied
behavioral analysis services provided to children with developmental
disabilities across the Central Valley and the Greater Sacramento area. Ms.
Sanchez holds a Bachelor of Arts degree in English from California State
University, Stanislaus.
Paraprofessional and Support Staff
Other paraprofessional, graphics, and support staff will provide administrative support to the search
team on recruitment assignments. These may include Ms. Diana Haussmann, Ms. Hannah Jones, Ms.
Karen AllGood, Ms. Tina Keller, and Ms. Teresa Heple.
Project Timing
Ralph Andersen & Associates will complete the search within 90 days (or less) from the execution of
the agreement to the presentation of candidates. Negotiation with the top candidate will take an
additional week or two after finalist interviews. We are prepared to begin this search within 10 days
of verbal notification to proceed or a mutually agreed upon timeframe.
City of Costa Mesa
Page 7
Project Cost
The typical fee for professional services and expenses to conduct a comprehensive search with a
focus in California for a Police Chief is the fixed fee of $27,500*.
*Expenses included in this fixed fee include such items as advertising, consultant interaction
(anticipated to be done 100% through videoconferencing), clerical, graphic design, research, and
long-distance telephone charges. On top candidates, Internet and Lexis/Nexis searches will be
conducted. Additionally, education verifications, DMV check, wants and warrants, civil and criminal
litigation search, and credit check will be conducted on the top two candidates. Reference checks will
be conducted on the top candidate. Should the City desire to conduct reference calls on more than
one candidate, a background fee of $1,800 per candidate will be billed in addition to the above stated
fees.
Optional Service (Community Meeting) – Should the City choose to conduct one Community
Meeting via Zoom, the cost will be included in the base fee. Should additional meetings be required
or Mr. Wilson is asked to facilitate more than one Community Meeting, an additional fee will be
discussed based on the parameters and needs of the City.
Optional Service (Survey) – An internet survey and summarized results is available for a
supplemental cost. Versions of the survey may include the community, city-wide staff, and/or Police
Department staff only.
Invoicing – Ralph Andersen & Associates will bill the City of Costa Mesa in four installments as
follows:
• Following kick-off and finalization of recruitment brochure – $8,250
• After the closing date – $8,250
• After finalist interviews – $8,250
• Upon placement – $2,750
Progress payments will be due upon receipt.
Brochure – A full color informational brochure will be developed for the Police Chief search
similar to the attached samples (City of Sacramento and City of Concord). All pictures will be the
responsibility of the City of Costa Mesa.
Exceptions – The City of Costa Mesa will be responsible for all candidate expenses related to
on-site interviews.
Exclusion – Any background or any investigative background required by the State of California for
the Police Chief will be the responsibility of the City of Costa Mesa and may extend beyond this
timeframe.
City of Costa Mesa
Page 8
Ralph Andersen & Associates’ Guarantee
Ralph Andersen & Associates offers the industry-standard guarantee on our search services. If within
a one-year period after appointment, the Police Chief resigns or is dismissed for cause, we will
conduct another search free of all charges for professional services. The City would be expected to
pay for the reimbursement of all incurred expenses.
Should the initial outreach efforts not result in a successful placement, Ralph Andersen & Associates
will continue the outreach efforts until the ideal candidate is found. The City will be responsible for
expenses based on actual receipts.
Should you need any additional information, please feel free to call Mr. Wilson at (916) 630-4900.
Respectfully Submitted,
Ralph Andersen & Associates
Serving Public Sector Clients Since 1972
5800 Stanford Ranch Road, Suite 410, Rocklin, California 95765 Phone: 916/630-4900 Fax: 916/630-4911 Website: www.ralphandersen.com
April 14, 2021
Ms. Lori Ann Farrell Harrison
City Manager
City of Costa Mesa
77 Fair Drive
Costa Mesa, California 92626
Via Email: michele.warren@costamesaca.gov
Dear Ms. Harrison:
We are pleased to submit this Letter Proposal to the City of Costa Mesa for recruitment services for
the position of Police Chief.
Ralph Andersen & Associates would be pleased to undertake this high-level recruitment and would
be available to begin the recruitment within 10 days of notice to proceed or a mutually agreed upon
timeframe.
If awarded the search, the City of Costa Mesa will be served by Mr. Fred Wilson as the Project
Director, supported by Heather Renschler, President/CEO of Ralph Andersen & Associates, and a
team of professional consultants with many years of collective experience recruiting for Police Chief
positions nationwide. Additionally, we have a retired Chief of Police on our Search Team that will
assist on various aspects of the search.
As standard practice, Ralph Andersen & Associates takes pride in abundant and personal
communication throughout the recruitment process. We believe our approach is solid and thorough,
and our recent successful experience with the City of Costa Mesa is a testament to the reputation of
Ralph Andersen & Associates.
Ralph Andersen & Associates is currently recruiting for six Police Chief positions nationwide
including Austin, Texas, Columbus, Ohio, Santa Monica, Santa Barbara and, as such, has a strong
and active database of available candidates. Recognizing that identifying diverse candidates is a
priority, Ralph Andersen & Associates makes it an integral part of our recruitment efforts.
Experience
Ralph Andersen & Associates has recently conducted the following police chief related recruitments
(2016 to Present):
• Akron, OH
Chief of Police (Current Search)
• Austin, TX
Chief of Police (Current Search)
• Bishop, CA
Chief of Police (2016 & Current Search)
Attachment 2
City of Costa Mesa
Page 2
• Boise, ID
Police Chief (2020)
• Bozeman, MT
Chief of Police (Current Search)
• Charlotte, NC
Chief of Police (2020)
• Clearlake, CA
Chief of Police (2018)
• Columbus, OH
Police Chief (2019 & Current Search)
• Concord, CA
Chief of Police (2020) – Brochure Attached
• Dallas, TX
Chief of Police (2017)
• Denton, TX
Police Chief (2018)
• Elk Grove, CA
Assistant Chief of Police (2020)
Chief of Police (2019)
Police Captain (2020)
• Emeryville, CA
Police Chief (2020)
• Fairfield, CA
Chief of Police (2017)
• Fresno, CA
Chief of Police (Partial Search) (2020)
• Gilbert, AZ
Chief of Police (2017)
• Hayward, CA
Chief of Police (2017 & 2019)
• Henderson, NV
Chief of Police (2017)
City of Costa Mesa
Page 3
• Indio, CA
Chief of Police (2016)
• Kansas City, MO Board of Police Commissioners
Chief of Police (2017)
• Metropolitan Washington Airports Authority
Chief of Police (2018)
• Modesto, CA
Chief of Police (Current Search)
• Morro Bay, CA
Chief of Police (2017)
• Oakland, CA
Chief of Police (2017)
• Pacific Grove, CA
Chief of Police (2016 & 2019)
• Pismo Beach, CA
Chief of Police (2021)
• Port Authority of New York and New Jersey, NY
First Deputy Chief Security Officer (2019)
• Richland, WA
Chief of Police (2019)
• Richmond, TX
Chief of Police (2020)
• Sacramento, CA
Chief of Police (2017) – Brochure Attached
• Salem, OR
Chief of Police (2020)
• San Francisco, CA
Chief of Police (2017)
• San Marcos, TX
Police Chief (2020)
• Sanger, CA
Chief of Police (2020)
City of Costa Mesa
Page 4
• Santa Barbara, CA
Police Chief (Current Search)
• Santa Monica, CA
Chief of Police (2018 & Current Search)
• Santa Rosa, CA
Chief of Police (2019)
• Shafter, CA
Chief of Police (2016)
• Tualatin, OR
Chief of Police (2016)
• Vallejo, CA
Chief of Police (2019)
• West Linn, OR
Chief of Police (2018)
Approach to Executive Search
The successful search process relies heavily on person-to-person contact to identify outstanding
potential candidates and, in the evaluation phase, to gain a complete understanding of the
background, experience, and management style of the top candidates. The executive recruitment
techniques used by Ralph Andersen & Associates have been developed and used successfully with
hundreds of clients for more than 49 years.
We feel that the key elements of the full search process, which can be tailored to fit the specific
needs of the City of Costa Mesa, should include:
• Developing a comprehensive position profile based upon information obtained in various
meetings with the City Manager, Human Resources Manager, or other designated staff as
appropriate.
• Reviewing current compensation and recommending changes based upon market and
competitive conditions.
• As optional services, the City may desire obtaining input from the community on the
qualities they would like to see in the new Police Chief. To facilitate community input, the
Project Director will conduct one community meeting (using Zoom Video Technologies) as
well as prepare and solicit input through an online survey instrument. Additionally, our
process will allow for email comments to Ralph Andersen & Associates relative to the
desired qualities in the next Police Chief.
• Extensive personal outreach (both via email and telephone) to highly qualified candidates in
California and nationally, if desired.
• A marketing strategy that uses selected advertising to supplement the extensive candidate
identification process, the Internet, and professional contacts throughout an expanded region.
City of Costa Mesa
Page 5
• A screening process that narrows the field of candidates to those that most closely match the
needs of the City of Costa Mesa and is based on screening interviews with the top candidates.
Candidates’ education, experience, and credentials are matched to the criteria established in
the position profile.
• Candidates (if deemed qualified and viable by the Recruiter) would be screened via video
technology.
• Delivering a product in the form of a search report that recommends a top group of
candidates and provides the decision-makers with detailed information about their
backgrounds and experience.
• Assistance during the interview and selection process and in the negotiation of a
compensation package.
Ralph Andersen & Associates has an outstanding reputation for being thorough and professional in
the approach it takes in recruitments. Each candidate’s match with the position is based on the
individual’s own set of professional experiences, management style, education and credentials, and
overall fit with the organization and executive leadership.
Project Staffing
Only senior members of Ralph Andersen & Associates are assigned to lead search assignments,
ensuring that their broad experience and knowledge of the industry is brought to bear on our clients’
behalf. The City of Costa Mesa will have Mr. Fred Wilson as Project Director on this search
engagement, with the assistance of Ms. Heather Renschler, President/CEO, and Ms. Christen
Sanchez, Recruitment Coordinator. Ms. Sanchez will provide and coordinate support staff
assistance to the Project Director on this recruitment.
Mr. Fred Wilson, Project Director and Lead Recruiter
Mr. Wilson, Senior Consultant with Ralph Andersen & Associates, brings
more than 35 years of experience as a local government executive, including
21 years serving as City Manager in two California cities. Working in full-
service cities, he brings a strong background in identifying and recruiting top
quality executive staff. His skills in identifying, recruiting, and retaining high
quality employees and talent management, coupled with succession planning,
have contributed significantly to the successes of those organizations. This
experience gives Mr. Wilson a unique perspective to identifying high quality
candidates that “fit” the organization.
Since joining Ralph Andersen & Associates, Mr. Wilson has completed many successful
recruitments and brings a vast network of contacts throughout the region. He has successfully
completed searches for executives and professionals for local government organizations including
City Managers, Community Development Directors, Public Works Directors, Finance Directors, and
other General Managers.
Mr. Wilson’s clients have found his knowledge of city management, experience working with City
Council members, and expertise in recruitment and selection an asset.
As a long-tenured local government executive, Mr. Wilson has extensive experience in all aspects of
governance including organizational development, succession planning, municipal finance,
community development, and general management. His experience includes serving in multiple
City of Costa Mesa
Page 6
leadership roles in various organizations including the League of California Cities and has been
active on various advisory boards throughout his career.
Mr. Wilson holds a Bachelor of Science degree in Urban Planning from Cal Poly Pomona, and a
Master’s degree in Public Administration from California State University, Northridge.
Mr. Wilson may be reached at (916) 630-4900 or directly on his cell at (714) 421-3258 or via email
at fred@ralphandersen.com.
Ms. Heather Renschler, President/CEO
Ms. Renschler has been with Ralph Andersen & Associates for more than 36
years and is the firm’s President/CEO. Ms. Renschler has overseen the
recruitment practice of Ralph Andersen & Associates for the last 24 years and,
as a result, is often involved with recruitments on a national scale and those of
a highly sensitive and critical nature. She is experienced at working with
boards, city councils, staff members, and selection committees in the
recruitment and selection process.
Ms. Renschler has extensive finance related experience in conducting public
sector recruitments and, as a result, has developed a network of contacts and potential candidates on
a national basis. Prior to joining Ralph Andersen & Associates, Ms. Renschler had extensive private
sector experience in the areas of construction management, health care, and public accounting.
Ms. Renschler attended the University of Toledo and majored in Accounting and Journalism and
obtained a Bachelor’s degree in Public Administration from the University of San Francisco.
Ms. Christen Sanchez, Recruitment Coordinator
Ms. Christen Sanchez joined Ralph Andersen & Associates as a Recruitment
Coordinator and provides administrative support services to the Executive
Search team. Prior to joining Ralph Andersen & Associates, Ms. Sanchez
provided administrative services as a Scheduling Coordinator for applied
behavioral analysis services provided to children with developmental
disabilities across the Central Valley and the Greater Sacramento area. Ms.
Sanchez holds a Bachelor of Arts degree in English from California State
University, Stanislaus.
Paraprofessional and Support Staff
Other paraprofessional, graphics, and support staff will provide administrative support to the search
team on recruitment assignments. These may include Ms. Diana Haussmann, Ms. Hannah Jones, Ms.
Karen AllGood, Ms. Tina Keller, and Ms. Teresa Heple.
Project Timing
Ralph Andersen & Associates will complete the search within 90 days (or less) from the execution of
the agreement to the presentation of candidates. Negotiation with the top candidate will take an
additional week or two after finalist interviews. We are prepared to begin this search within 10 days
of verbal notification to proceed or a mutually agreed upon timeframe.
City of Costa Mesa
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Project Cost
The typical fee for professional services and expenses to conduct a comprehensive search with a
focus in California for a Police Chief is the fixed fee of $27,500*.
*Expenses included in this fixed fee include such items as advertising, consultant interaction
(anticipated to be done 100% through videoconferencing), clerical, graphic design, research, and
long-distance telephone charges. On top candidates, Internet and Lexis/Nexis searches will be
conducted. Additionally, education verifications, DMV check, wants and warrants, civil and criminal
litigation search, and credit check will be conducted on the top two candidates. Reference checks will
be conducted on the top candidate. Should the City desire to conduct reference calls on more than
one candidate, a background fee of $1,800 per candidate will be billed in addition to the above stated
fees.
Optional Service (Community Meeting) – Should the City choose to conduct one Community
Meeting via Zoom, the cost will be included in the base fee. Should additional meetings be required
or Mr. Wilson is asked to facilitate more than one Community Meeting, an additional fee will be
discussed based on the parameters and needs of the City.
Optional Service (Survey) – An internet survey and summarized results is available for a
supplemental cost. Versions of the survey may include the community, city-wide staff, and/or Police
Department staff only.
Invoicing – Ralph Andersen & Associates will bill the City of Costa Mesa in four installments as
follows:
• Following kick-off and finalization of recruitment brochure – $8,250
• After the closing date – $8,250
• After finalist interviews – $8,250
• Upon placement – $2,750
Progress payments will be due upon receipt.
Brochure – A full color informational brochure will be developed for the Police Chief search
similar to the attached samples (City of Sacramento and City of Concord). All pictures will be the
responsibility of the City of Costa Mesa.
Exceptions – The City of Costa Mesa will be responsible for all candidate expenses related to
on-site interviews.
Exclusion – Any background or any investigative background required by the State of California for
the Police Chief will be the responsibility of the City of Costa Mesa and may extend beyond this
timeframe.
City of Costa Mesa
Page 8
Ralph Andersen & Associates’ Guarantee
Ralph Andersen & Associates offers the industry-standard guarantee on our search services. If within
a one-year period after appointment, the Police Chief resigns or is dismissed for cause, we will
conduct another search free of all charges for professional services. The City would be expected to
pay for the reimbursement of all incurred expenses.
Should the initial outreach efforts not result in a successful placement, Ralph Andersen & Associates
will continue the outreach efforts until the ideal candidate is found. The City will be responsible for
expenses based on actual receipts.
Should you need any additional information, please feel free to call Mr. Wilson at (916) 630-4900.
Respectfully Submitted,
Ralph Andersen & Associates