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HomeMy WebLinkAbout01-32 - Levy an Annual Assessment for FY 2001-2002, Business Improvement Area (Hotels and Motels)RESOLUTION NO. O 1- 3 -7- A RESOLUTION OF THE CITY COUNCIL OF THE CITY OF COSTA MESA, CALIFORNIA, DECLARING ITS INTENTION TO LEVY AN ANNUAL ASSESSMENT FOR FISCAL YEAR 2001-2002 FOR A BUSINESS IMPROVEMENT AREA COVERING CERTAIN COSTA MESA HOTELS AND MOTELS AND SETTING THE TIME AND PLACE OF A PUBLIC HEARING ON PROPOSAL. WHEREAS, the California Legislature in adopting the Parking and Business Improvement Area Law of 1989 (Streets & Highways Code Sections 36500 et seq.) authorized cities to levy assessments on businesses in order to promote economic revitalization and tourism, to create jobs, attract new businesses and prevent erosion of business districts; and WHEREAS, on July 5, 1995, by Ordinance No. 95-9, the City Council adopted a business improvement area, commonly known as the Costa Mesa Tourism & Promotion Council, the purpose of which is to promote tourism to the City and to fund programs that benefit the hotel and motel businesses within the City of Costa Mesa; and WHEREAS, the City Council has voted to continue the special assessment for the Costa Mesa Tourism & Promotion Council Business Improvement Area each year since its inception, including the adoption of Resolution No. 00-59 on July 3, 2000, authorizing the assessment for fiscal year 2000-2001; and WHEREAS, in January 2000, the City Council approved an increase in the assessment, raising the assessment from one percent (1 %) to two percent (2%). The two percent (2%) assessment is based on the sale of overnight room stays; and WHEREAS, this Resolution of Intention will commence proceedings under the Parking and Business Improvement Area Law of 1989 (Streets & Highways Code Section 36541) to levy the annual assessment of the Costa Mesa Tourism & Promotion Council Business Improvement Area for the 2001-2002 fiscal year; NOW THEREFORE, BE IT RESOLVED by the City Council of the City of Costa Mesa as follows: Section 1. Assessment. An annual assessment for the Costa Mesa Tourism & Promotion Council Business Improvement Area is proposed to be levied pursuant to Streets & Highways Code Sections 36500 et seq. The proposed boundaries of the territory are the seven motels and hotels listed in Exhibit A, attached hereto and incorporated herein by this reference. The proposed amount of the annual assessment is two percent (2%). The two percent (2%) assessment is based on the sale of overnight room stays. New hotel and motel businesses commenced after the effective date of the ordinance levying the assessment will be exempt from the levy of assessment, pursuant to Streets & Highways Code Sections 36531 and 36535. Section 2. Annual Report. An annual report on the Business Improvement Area has been prepared by the Costa Mesa Convention & Visitors Bureau, acting as the advisory board as required by Streets & Highways Code Sections 36533 and 36534. Said report is attached hereto as Exhibit B and incorporated herein by this reference. Section 3. Types of Activities To Be Funded. The proposed type or types of activities to be funded by and through the annual levy of assessments on businesses within the Costa Mesa Tourism & Promotion Council Business Improvement Area are specified in Exhibit B. Section 4. Method and Basis of Levy. The proposed method and basis of levying the assessment to allow each business owner to estimate the amount of the assessment to be levied against his or her business is set forth in Exhibit B. Section 5. Time and Place of Public Hearing. The time and place of the public hearing on the business improvement area and the annual levy of assessments shall be at 6:30 p.m., July 2, 2001, at the Costa Mesa City Hall, City Council Chambers, 77 Fair Drive, Costa Mesa, California. At the public hearing set forth above, the testimony of all interested persons for or against the annual levy of assessment for the business improvement area, the extent of the area, or the furnishing of specific types of improvements or activities will be heard by the City Council. Section 6. Protests. The following rules shall apply to all protests: (a) A protest may be made orally or in writing by any interested person. Any protest pertaining to the regularity or sufficiency of the proceedings shall be in writing and shall clearly set forth the irregularity or defect to which the objection is made. (b) Every written protest shall be filed with the City Clerk's office, Costa Mesa City Hall, Room 101, 77 Fair Drive, Post Office Box 1200, Costa Mesa, California 92626-1200, at or before the time fixed for the public hearing as set forth above. (c) The City Council may waive any irregularity in the form or content of any written protest, and at the public hearing, may correct minor defects in the proceedings. (d) A written protest may be withdrawn in writing at any time before the conclusion of the public hearing set forth above. (e) Each written protest shall contain a description of the business in which the person subscribing the protest is interested, sufficient to identify the business, and if a person subscribing is not shown on the official records of the City of Costa Mesa as the owner of the business, the protest shall contain or be accompanied by written evidence that the person subscribing is the owner of the business. A written protest that does not comply with this paragraph shall not be counted in determining a majority protest: (f) If written protests are received from the owners of businesses in the proposed business improvement area which will pay fifty percent (50%) or more of the assessments to be levied and protests are not withdrawn so as to reduce the protests to less than the fifty percent (50%), no further proceedings on the proposal to modify the business improvement area assessment, as specified by this resolution of intention, shall be taken by the City Council for a period of one year from the date of the filing of a majority protest. BE IT FURTHER RESOLVED that the City Council of the City of Costa Mesa, California, does hereby adopt the annual report by the Costa Mesa Convention and Visitors Bureau acting as the advisory board on the business improvement area, and this Resolution of Intention as set forth herein, and Exhibits "A" and "B" attached hereto and incorporated by this reference. PASSED AND ADOPTED this 21st day of May, 2001. ATTEST: Deputy City lerk of the City of Costa Mesa Mayor of the City of Costa Mesa STATE OF CALIFORNIA ) AP OVED AS TO FORM COUNTY OF ORANGE ) ss CITY OF COSTA MESA ) CITY ATTORNEY I, MARY T. ELLIOTT, Deputy City Clerk and ex -officio Clerk of the City Council of the City of Costa Mesa, hereby certify that the above and foregoing Resolution No. Q/- 3 2 was duly and regularly passes and adopted by the said City Council at a regular meeting thereof, held on the 21st day of May, 2001, by the following roll call vote: AYES: C. o cv A�) D;1Co,J) MOVA i-1AIJ) I1 SenAd TE E L NOES: 'Qo IJ E ABSENT: 13 o m E IN WITNESS WHEREOF, I have hereunto set my hand and affixed the Seal of the City of Costa Mesa this 22nd day of May, 2001. DLe-�' -. �� ---o - Deputy Ci Clerk and ex -officio Clerk of the City C ncil of the City of Costa Mesa EXHIBIT A The Business Improvement Area ("BIA") benefit zone encompasses the entire City of Costa Mesa boundaries. It is anticipated that the entire City, including businesses and residents, will benefit from increased revenues generated by the activities financed by the BIA assessment. The following businesses will be included in the BIA that is established pursuant to Streets & Highways Code Section 36500 et seq., the businesses commonly known as: 1. Country Inn and Suites by Ayres Property Address: 325 and 345 Bristol Street, Costa Mesa Business Owner: Bruce Ayres 1817 Westminster Avenue Newport Beach, Ca. 92660 Donald Ayres, Jr. 506 Via Lido Nord Newport Beach, CA 92626 Property Owner: Homes by Ayres 355 Bristol Street, Suite A Costa Mesa, CA 92626 2. Hilton Hotel Property Address: 3050 Bristol Street, Costa Mesa Business Owner: Hilton Corporation 9336 Civic Center Drive Beverly Hills, CA 90210 3. Holiday Inn Property Address: Business Owner: Property Owner: 3131 Bristol Street, Costa Mesa Hanford Hotels, L.L.C. Abbot B. Lipsky c/o Hanford -Hotels, L.L.C. 4 Corporate Plaza, Suite 102 Newport Beach, CA 92660 4. Costa Mesa Marriott Suites Property Address: 500 Anton Boulevard, Costa Mesa Business Owner: J.W. Marriott, Jr. Property Owner: Marriott Suites, Ltd. 1 Marriott Way Washington, D.C. 02258 5. Residence Inn by Marriott . Property Address: 881 Baker Street, Costa Mesa Business Owner: Residence Inn by Marriott 1 Marriott Way Washington, D.C. 02258 Property Owner: Marriott Residence Inn Ltd., Partnership 10400 Fernwood Road Bethesda, Maryland 20817 6. The Westin South Coast -Plaza Property Address: 668 Anton Boulevard, Costa Mesa Business Owner: South Coast Westin Property Owner: Secon Properties c/o South Coast Plaza Hotel 668 Anton Boulevard Costa Mesa, CA 92626 7. Wyndham Hotel Property Address: 3350 Avenue of the Arts, Costa Mesa Business Owner: Amgreen Heritage Hotel Partners Ltd. 31200 Via Colimas, Suite 202 Westlake Village, CA 91362 EXHIBIT B Exhibit "B" consists of the annual report submitted by the Costa Mesa Convention & Visitors Bureau (also referenced in the staff report as Attachment "B"). e r iii? Cal i or rIA } Cysta Nlesa j The Best Of Southern California int FSA F 1 t om Submitted By: The Costa Mesa Conference & Visitor Bureau May 14, 2001 Costa Mesa The Rest Of Southern California. May 1, 2001 City of Costa Mesa 77 Fair Drive Costa Mesa, California 92627-6520 Dear Council Members: In accordance with the provisions of the Business Improvement Area (BIA) we submit for your approval the Annual Report of the Costa Mesa Conference & Visitor Bureau (CMCVB), now in its sixth year of operation. The Costa Mesa CVB was established tc increase awareness of Costa Mesa as a visitor destination with the goal of increasing awareness, hotel occupancy, travel spending, tax revenues and further contributing tc the growth of the local economy. This past year the Costa Mesa CVB expanded its scope and influence. The Bureau `team" includes the seven hotel General Managers, three employees managing the day to day operations, the creation of marketing materials and sales efforts; Pittman & Associates implementing public relations and advertising placement and Lamas Accounting managing the financial details. The hotel Marketing Directors meet regula -ly to evaluate the marketing efforts, travel and occupancy trends and submit their 'narketing ideas to the CVB Board of Directors. The seven General Managers in -onjunction with Councilwoman Linda Dixon and City Manager Allan Roeder have met *egularly, without compensation, to further the image and economic development of ;osta Mesa as a destination. rhe required contents of the Annual Report are detailed in Section 136533 of the Streets and Highway Code. The format is as follows: Any proposed changes in the boundaries of the Business; Improvement: Area or in any benefit zones within the area. The Advisory Board recommends that the entire city continue to be included it the benefit zone. Further, the Advisory Board recommends that the number oi: properties included in the boundaries remain the sarne. If adcitional properties Pagel of 11 osta Mesa Conference & Visitor Bureau • P.O. Box 5071, Costa Mesa, California 92628-5071 14.435.2109 • 800,399.5499 • fax 714.435.8522 w w w. c o s t a m e s a- c a c o m -, i wish to participate, they are invited to attend meetings the year before assessment, be in good standing with the City of Costa Mesa and meet certain AAA quality standards. • The improvements and activities to be provided for the Fiscal Year. The Advisory Board recommends that the 2% assessment levy on the sale of z hotel overnight guest room stays continue to be used to fund tourism activities for the hotels. During the sixth year, the Costa Mesa Conference & Visitor Bureau focused on generating business for the hotels while increasing awareness of Costa Mesa as a leisure travel destination. The Bureau has accomplished or is in process of the completing the following projects and programs: Marketing Materials The marketing "package" includes a destination brochure, rack card (English, Spanisr & Portuguese), hotel and dining brochures, 2000 & 2001 activities/events brochures and CD Rom were distributed to travel writers, hotels, the City of Costa Mesa, Costa Mesa Chamber of Commerce, inquiries and meetings booked in the hotels. Calendar of Events A quarterly calendar providing information on activities, arts, cultural events, and special promotions was sent to more than 350 travel editors across the country, travel agents, to inquiries generated by advertising, CVB hotels, City of Costa Mesa, Costa Mesa Chamber of Commerce and to other local venues as requested. "Gift From Us To You" The "Gift From Us To You" includes 24 special restaurants, arts and retail offers that reinforce the many amenities in Costa Mesa, provide additional value to the guest an,d also generates additional business for the certificate participants at no cost to them. This package is given to guests upon check-in. The California Department of Tourism judged the "Gift From Us To You" the Best Cooperative Marketing Program Award at the March 2001 Conference on Tourism. Promotional Items Key to the City, polo shirt, paper cube, CD leather case, ceramic coaster, candies anc, tote on the rope were distributed to hotels and the City of Costa Mesa to give to clients, guests and VIPS. Page 2 of 11 P Web Site (www.costamesa-ca.coni) 31 The web site address is included on all advertising and marketing materials. In 2000/2001 the website recorded 1,142,000 hits and 208,000 page views. The site has been modified to include video, the quarterly calendar of events and the Meeting Facilities Guide. Logo The logo and tag line ("Costa Mesa. The Best Of Southern California.") have been incorporated into marketing brochures, advertisements and promotional items. Telephone/Business Reply Inquiries The 800# Hotline -Answer Network received more than 4500 inquiries in 2000/2001 (over double the previous year). Answer Network responded to telephone inquiries followed by sending a cover letter and brochure, in addition to serving as a fulfillment: house for reader service cards generated by magazine and newspaper advertising. Beginning January 1, 2001, fulfillment is done in-house with Answer Network's prime responsibility is answering the 800#. This has saved the Costa Mesa CVB more than $3400 annually. Business Reply Inquiries (more than 15,000) from advertising are input and maintained in a database that enables the hotels and the Bureau to implement direct mail promotions to targeted audiences. Over 260 group meeting leads were received from advertising in Meetings in the West magazine and were contacted by the CVB and the hotels. Advertising During Fiscal Year 2000/2001 the Bureau implemented an aggressive print and radio advertising campaign with more than 20,620,900 impressions targeting markets (Los Angeles, Phoenix/Tucson, Palm Springs, Fresno/Bakersfield and San Francisco) that have the potential to generate weekend, summer and holiday room business. The campaign continues to position Costa Mesa as "The Best Of Southern California," reinforcing a highly desirable location offering a variety of amenities. The campaign used one color and four color ads reinforcing Costa Mesa's proximity to Southern California's pristine beaches and the central location to major attractions such as Disneyland, Disney's California Adventure, Knott's Berry Farm and L.egoland. Page 3 of 11 Advertising continues to provide measurable results through telephone calls, business_, reply cards, and business booked directly with the hotels. The Costa Mesa CVB partnered with five other CVBs via the Orange County Tourism Consortium. The Consortium was allocated $750,000 per year for three years by the Orange County Board of Supervisors to create and implement an advertising campai<; n that markets the Orange County destination. In 2000 the consortium parlayed the $750.000 in editorial plus community partners advertising with a total value of $2.3 million. This maximized Costa Mesa's exposure and saved the CVB over $39,000 in advertising dollars. Consumer/General Magazines Sunset Travel & Leisure South West Airlines in flight magazine Los Angeles Magazine The Tourist (Amtrak) Trade Publications (In house ad insertions saved more than $3400 annus ly in commissions.) Meetings in the West Successful Meetings The Meeting Professional Orange County Business Journal Western Association News Meeting Planners International Directory National Business Travel Association Convention Resource Guide National Business Travel Association California edition Newspapers Los Angeles Times Travel Section San Francisco Chronicle Phoenix Republic Fresno Bee Bakersfield California San Bernardino New3 Tucson Star Citizen San Jose Mercury Page 4 of 11 Other Media 2001 California Visitors Guide Anaheim/Orange County Visitor Guide Anaheim Meeting & Convention Planning Guide Costa Mesa Chamber of Commerce Map South Coast Metro PocketBook Anaheim/Orange County Visitors Guide California Holidays (United Kingdom) World Travel Guide (Europe) California Department of Tourism website Radio stations in southern and central California Public Relations Press releases and press kits highlighting Costa Mesa as a leisure travel destination were sent to 350 travel and business media on a regular basis. Stories on Costa Mesa have been printed in several magazines and newspapers. Press Kits were distributed to domestic and international travel writers at PO'0Y WOW, La Cumbre, Society of America Travel Writers with press releases in English, Spanish and Portuguese. "Beat the Heat Promotion" (May -September) The "Beat the Heat" summer campaign was targeted to potential travelers from Phoenix, Tucson, Palm Springs, and southern and central California via airline and travel magazines, Sunday newspaper travel sections and radio. "Shop Like the Dickens" Holiday Promotion (November -January) This traditional holiday promotion was designed to encourage overnight stays and increase holiday shopp,ng. The promotion included a complimentary holiday gift filled with shopping and dining offers and was advertised in Sunset Magazine, Los Angeles Magazine, and the San Francisco Chronicle. "Shop Like the Dickens" direct mail piece created in conjunction with American Express was sent to 75,000 American Express card holders, distributed to 33 American Express stores in the Western Region and inserted in the American Express Custom Extras statement offers. Page 5 of 11 Room nights generated: 147 (Room nights doubled from 1999 promotion) Revenue generated: $92,500 January 1-14, 20001 The first two weeks of the year are traditionally low occupancy periods. The CV13 advertised in the Los Angels Times Sunday Travel Section offering special rates. Room nights generated: 1538 Revenue generated: $57,500. This was "found" business for the hotels.. April 13-29,2001 The two weeks around Easter are traditionally lower occupancy periods. The CVB advertised in the Los Angles Times Sunday Travel Section with radio supplementing the print advertising. Room nights generated: '60 Revenue generated: $23,840 UPG Sports The Costa Mesa CVB continued sponsoring (two year commitment) UPG Spor:s Tournaments held at venues in Irvine and Costa Mesa from May through July 2001. All seven CVB hotels offer special UPG rates and roorn blocks over this time period. Room nights generated: 750 Revenue generated: $50,000 Costa Mesa/Orange County Classic Jazz Festival Costa Mesa CVB sponsored the First Annual Jazz Festival. Room nights generated: 782 Revenue generated: $111,946 Total revenue generated: $133,385 Trade Shows Attended La Cumbre, Anaheim; California Travel Mart in Palm Springs and POW WOW in Orlando exposed to more than 700 national and international tour operators with 63 specifically interested in California and Orange County. The CVB created a series of three printed screens used in the trade show booth that are easily and inexpensively shipped for out of state trade shows and conventions. Page 6 of 11 Partnerships Partnerships have been strengthened with Orange County Tourism Council an J Orange County Tourism Consortium in addition to working cooperatively with Newport Beach and Huntington Beach Convention & Visitor Bureaus. Community Outreach A quarterly newsletter is faxed to Costa Mesa retailers, restaLrants and arts groups providing information on programs and promotions targeting the visitor market. Marketing Committee The hotel sales and marketing directors, Orange County Performing Arts Center, South Coast Repertory, South Coast Plaza, Costa Mesa Fair & Exposition Center and Metro Pointe meet bi-monthly. This committee oversees the development of short and long-term strategic marketing, advertising programs, special promotions, events and packages. Each of the seven hotels are allocated quarterly marketing dollars based on their total number of guest rooms. These funds enable each hotel to do some niche marketing. They must include the Costa Mesa CVB logo, justify that the advertising or direct mail increases room business and include a sample ad or direct mail piece or flyer. • An Estimate of the cost of providing the activities for the fiscal year. The estimated amount of the assessment to be levied against the businesses, for the fiscal year. The amount of surplus or deficit or revenue carried from the previous fiscal year. Page 7 of 11 'The Advisory Board has prepared the following Financial Summary detailing the actual revenues and expenses for 2000/01 and proposed fiscal year 2001/02. Revenues Projected YR6 Actual YR6 Projected ` R7 2000/2001 2000/2001 2001112002 Beginning Balance $ 128,325.00 July $ 91,800.00 $ 84,155.00 $ 84,100.00 August $ 89,600.00 $ 116,955.00 $ 11 0,00C.00 September $ 81,700.00 $ 86,219.00 $ 86,OOC.00 October $ 86,000.00 $ 124,944.00 $ 120,OOC.00 November $ 89,300.00 $ 86,280.00 $ 86,30C.00 December $ 64,200.00 $ 68,839.00 $ 68,800.00 January $ 79,400.00 $ 89,560.00 $ 89,50C.00 February $ 73,600.00 $ 101,42-17.00 $ 101,40C.00 March $ 99,200.00 $ 99,200.00 $ 99,20C.00 April $ 70,000.00 $ 70,000.00 $ 70,00C.00 May $ 84,000.00 $ 84,000.00 $ 84,000.00 June $ 74,000.00 $ 74,000.00 $ 74,OOC.00 'notal Revenue (Revenues do not $ 982,800.00 $1,213,914.00 $ 1,073,300.00 include interest.) Revenues for 2000/2001 were projected to remain the same as the previous year. Revenues for 2001/2002 are projected to remain flat and may decrease due to uncertainties in the economy. Budget Expense Projections for fiscal 2001/2002 (See attached Marketing Plan for cletails) Page 8 of 11 Expenses Advertising Campaign Media Relations & Fam Tours Brochures/Promotional items Trade Shows Administration/General Special Promotions Contingency Fund City Council Program Hotel Marketing Program Total Expenses Projected YRi' $431,200.00 $44,100.00 $105,500.00 $24,100.00 $263,500.01) $50,800.01) $36,000.0[) $10,000.00 $101,900.00 $1,067,100.00 Advertising Campaign The 2001/2002 advertising campaign continues to aggressively generate; awareness for weekE!nds, summer ("Beat the Heat" campaign) and holidays ("Shop Like The Dickens" campaign) reinforcing Costa Mesa a leisure travel destination as well as a meeting destination. This expen:sc-.- includes design, production, buying space in print media and radio. Estimated Expense $431,200 Media Relations & Familiarization Trips We will continue to develop awareness and reinforce the Costa Mesa destination through press releases to regional and national publications, familiarization trips fcr travel press, meeting planners and group tour operators. Estimated Expense $44,100 Page 9 of 11 Marketing Materials Brochures, rack cards, calendar of events, CD Rom, Internet site and other marketing materials were updated and distributed to the State of California Welcome Centers and John Wayne Airport, inquiries, travel agents, tour operators, conference attendees, trade shows and meetini planners. Estimated Expense $89,800 Promotional Items Paper Cubes, CD Rcm leather holders, playing cards, and beach towel, are available to further promote the Costa Mesa destination. Estimated Expense $15,700 Trade Shows/Conventions The Costa Mesa CVE3 will attend several trade shows focusing on international tour operators, meeting planners and travel managers. Estimated Expense $24,100 Administrative & General Expenses Answer Network will continue to answer the 800#. This category include -33 employee expenses, accounting fees, postage, insurance, city collecticr fee and administrative expenses Estimated Expenses $263,500 Special Promotions/Sponsorships Special promotions include "A Gift From Us To You," expenses associated with attracting UPG Sports Groups, Orange County Tourism Service Awards, Jazz Festival and other sponsorship opportunities. Estimated Expenses $50,800 Hotel Marketing Program This program enables each hotel to implement "niche" marketing via advertising, direct mail, and flyers. It must generate room business. Estimated Expenses: $101,900 City Council Program Funds are allocated for special programs initiated by the City Council that promote the city and has the potential to generate room business. Estimated Expenses: $10,000 Page 10 of 11 Contingency Fund Beginning in March 2000, $3000 per month for 36 months will be allocated for the Contingency Fund to provide funds for any unexpectel: expenses or a decrease in revenues. Estimated Annual Expense $36,000 The Advisory Board supports and enthusiastically works as a team t:)ward the succe''s Of the! Costa Mesa Conference & Visitor Bureau. Advisory members Linda Dixon and Allan Roeder continue to contribute their ideas and perspectives to the overall marketing efforts. We appreciate the opportunity provided by the Costa Mesa City Council to continue the support of the Costa Mesa CVB. Ily General Manager, Hilton Costa Mesa President, Costa Mesa Conference & Visitor Bureau