HomeMy WebLinkAbout08-7 Amendment Regarding NonConsensual Towing of Vehicles and Rotational Tow OperationsORDINANCE NO. 08-7
AN ORDINANCE OF THE CITY COUNCIL OF THE CITY
OF COSTA MESA, CALIFORNIA, AMENDING TITLE 9
(LICENSES AND BUSINESS REGULATIONS) OF THE
COSTA MESA MUNICIPAL CODE REGARDING
NONCONSENSUAL TOWING OF VEHICLES AND
ROTATIONAL TOW OPERATIONS.
WHEREFORE, THE CITY COUNCIL OF THE CITY OF COSTA MESA DOES
HEREBY ORDAIN AS FOLLOWS:
WHEREAS, the City Council finds that the safety and welfare of the general public is
promoted by regulating tow truck service companies and operators by requiring
licensure, insurance, and proper training in the safe operation of towing equipment,
thereby ensuring against towing mistakes that may lead to violent confrontation,
stranding motorists in dangerous situations, impeding the expedited recovery of
vehicles, and wasting law enforcement's limited resources; and
WHEREAS, pursuant to 49 U.S.C. § 14501(c) the State of California has the
authority to regulate tow operators, specifically, as to rates charged for nonconsensual
tows and as to safety regulations; and
WHEREAS, pursuant to Section 21100 of the California Vehicle Code, the State
of California has delegated the authority to regulate tow operators to city and county
governments; and
WHEREAS, the City Council finds that the City's existing regulatory scheme for
tow operators has become obsolete following recent amendments made to 49 U.S.C.
14501(c) and Section 22658 of the California Vehicle Code.
THEREFORE, THE CITY COUNCIL OF THE CITY OF COSTA MESA DOES
HEREBY ORDAIN AS FOLLOWS:
Section 1. Sections 9-271 to 9-284, Title 9, Chapter II, Article 18 of the Costa Mesa
Municipal Code are hereby repealed.
Section 2. Sections 9-271 to 9-296, Title 9, Chapter II, Article 18 of the Costa Mesa
Municipal Code are adopted as follows:
Sec. 9-271. Definitions.
(a) "Tow operation or service" means any activity of towing and/or storing of vehicles,
including the removal of vehicles from private property and the performance. of other
services incidental to towing, for compensation within the city, and shall include
rotational tow operators, designated by an agreement with the Costa Mesa Police
Department.
(b) "Tow operator" means an individual, entity, group of persons, or a business, that
obtains a tow operation permit and performs tow services in the City of Costa Mesa.
"Tow operator" shall also include the permit holder's agents, assignees or employees.
(c) "Tow permit applicant" means an individual, entity, group of persons, or business,
that applies fora tow operation permit and to perform tow services in the City of Costa
Mesa. "Tow permit applicant" shall also include the permit holder's agents, assignees or
employees.
(d) "Tow unit" means any vehicle which is used to tow a motor vehicle as part of a tow
operations business.
(e) "Tow unit driver" means the driver of a tow unit.
(f) "Rotational tow operator" means a tow operator under contract to the City of. Costa
Mesa to respond to police -initiated requests for tow services.
(g) "Chief of police" means the Chief of Police of the Costa Mesa Police Department, or
his/her designee.
Sec. 9-272. Applicability -- Exceptions.
(a) The owner or person in lawful possession of private property, including an
association of a common interest development as defined in Section 1351 of the Civil
Code, may cause the removal of a vehicle parked on the property to a storage facility
that meets the requirements of Section 9-294(1) under any of the following
circumstances:
(1) There is displayed, in plain view at all entrances to the property, a sign not less than
17 inches by 22 inches in size, with lettering not less:than one (1) inch in height,
prohibiting public parking and indicating that vehicles will be removed at the owner's
expense, and containing the telephone number of the local traffic law enforcement
agency and the name and telephone number of each towing company that is a party to .
a written general towing authorization agreement with the owner or personin lawful
possession of the property. The sign may also indicate that a citation may also be
issued for the violation.
(2) The vehicle has been issued a notice of parking violation, and 96 hours have
elapsed since the issuance of that notice.
(3) The vehicle is on private property and lacks an engine, transmission, wheels, tires,
doors, windshield, or any other major part or equipment necessary to operate safely on
the highways, the owner or person in lawful possession of the private property has
notified the local traffic law enforcement agency, and 24 hours have elapsed since that
notification.
(4) The lot or parcel upon which the vehicle is parked is improved with a single-family
dwelling.
Sec. 9-273. Permit required -- Display.
(a) No person shall operate, or cause to be operated, nor shall any person employ,
permit or allow another to operate or cause to be operated a tow unit on the streets of
the city, including towing and/or storing of vehicles from private property without first
having obtained a towing operator permit in accordance with the. requirements of this
article.
(b) (1) The tow operator permit holder shall carry in each tow truck an original. or a
photocopy of a current business license and a valid tow operator permit.
(2) The tow operator permit holder or its drivers shall on demand. show the current.
business license and'a valid -tow operator permit to. a Costa Mesa police officer or a
person duly authorized to enforce this code.
Sec. 9-274. Tow operator permit application:.
An application for a tow operator permit shall be filed with the chief of police upon forms
provided by the city, which shall be verified and shall contain the following information:
(a) If a sole proprietor, the full name, date of birth, driver's license number, business
and residence address of the applicant; or if a corporation, its name, date and place of
incorporation, address, and the names of its principal officers, together with their
respective residence addresses; or if a partnership, association or unincorporated
company, the name of the partners, or the persons comprising such association or
company, and the business and residence address of each partner and person; or if the
applicant proposes to conduct business under a fictitious name, the applicant shall state
the name, address and telephone number of each person owning a financial interest in
the business;
(b) The name, address and telephone number of the person or persons who will have
general management responsibility for the applicant's business;
(c) Written proof that the applicant is over eighteen (18) years of age;
(d) The name, date of birth, address, driver's license number, and all other information
required of all tow drivers employed by the applicant under subdivisions (g), (h), and (i)
of this Section. The applicant will provide this information for any change in employee .
status within ten (10) business days from the date.of.the change, after the issuance of
the permit;
(e) The year of manufacture, make, model, Vehicle Identification Number, state license
number, unladen weight, load capacity weight (GVWR) and type of each tow. unit which
the applicant proposes to use in the operation of its. business;
(f) The addresses and a description of all available public automotive storage.facilities .
that the applicant will use for the storage of towed vehicles;
(g) The business, occupation or employment history of the applicant for the three (3)
years immediately preceding the date of application;
(h) The business license and permit history of the applicant (and of the tow service
owner, if different from the applicant);
(i) All criminal convictions or proceedings in which a conviction, or a plea of guilty or
nolo contendere, was entered, including Vehicle Code violations, of the applicant and of
any other person or entity having a financial and/or ownership interest in the tow
service;
0) A certificate of insurance pursuant to Section 9-291;
(k) A description of the color scheme, monogram, advertising, or other distinguishing
characteristics to be used to designate the applicant's tow units;
(n Any other identification and documentation that is reasonably necessary to
effectuate the purpose of this article.
Sec. 9-275. Tow operator permit application filing fee.
An application as required by section 9-274 shall be accompanied by a filing fee set by
resolution of the city council for each tow unit which applicant proposes to operate
within the city to cover the administrative cost to the city for processing .the application.
Sec. 9-276. Towing operator permit procedures -- Denial of permit; grounds..
(a) Any applicant for a permit pursuant to these provisions shall submit a completed
business license application to the tax collector, as defined in Title 9, Article I, Section 9
15 of this Code.
(b) The applicant shall submit a tow operator permit application to the Police
Department. The chief of police shall have a reasonable time in which to investigate the
application and the background of the applicant. Based upon such investigation, the
chief of police shall issue a permit or deny same.
(c) The Chief Building Official or his or her designee and the Fire Department, on
request of the chief of police, shall inspect the premises proposed to be devoted to a
public automobile storage facility within the city limits and shall make recommendations
to the chief of police.
(d) The Costa Mesa Police Department shall inspect the tow units and towing
equipment and make recommendations to the chief of police.
(e) The chief of police shall not issue a permit if, based upon his/her investigation,
he/she finds.any one or more of the following:
(1) Evidence shows that the permit applicant has deliberately falsified or not completed
the application;
(2) The permit applicant fails to furnish the information and documents required by this
article;
(3) The permit applicant has been convicted (including a plea of guilty or no contest) of
a misdemeanor or felony crime involving registerable sexual offenses (pursuant to
Penal Code: Section 290) or moral turpitude;
(4) The. permit applicant has been convicted (including a plea of guilty or no contest) of . .
a felony involving sale or use of a controlled substance, within the last five (5)years;
(5) The applicant has been convicted (including a of plea guilty or no contest) to a
misdemeanor or a felony crime involving theft or embezzlement within the last five (5)
years;
(6) The permit applicant, through an act of omission or commission, engaged in any
type of offense, misdemeanor, or felony, involving moral turpitude. Under such
circumstances, the conduct of the applicant's employee, if such conduct resulted in a
conviction or a plea of nolo contendere or guilty, will be considered imputed to the
permit applicant for the purpose of permit denial;
(7) An inspection or investigation by the Building Official, Police Department or Fire
Department reveals a deficiency, violation or course of conduct that endangers the
peace, health, safety, and general welfare of the public;
(8) The operation as proposed by the applicant, if permitted, would not comply with all
applicable laws including, but not limited to, this code;
(9) The applicant is not eighteen (18) years old or older;
(10) The applicant (or the applicant's employees) has a record of excessive violations
of the Vehicle Code which has resulted in the suspension or revocation of his/her
driver's license or a driving under the influence, reckless driving, or wet reckless
conviction within the last three (3) years;
(11) The applicant is unable to produce an insurance policy as described in Section 9-
291;
(12) The tow units or towing equipment of .the applicant failed the initial inspection by
the. Costa Mesa Police Department, and the applicant was unable to make the
necessary repairs to pass a re -inspection; .
- (13) The applicant, or any person, connected or associated with the applicant as
partner, director, officer, stockholder, associate or manager has been refused a tow
operation permit or had a permit suspended or revoked by another city, within a year of
applying for a tow operation permit with the city;
(f) In the event the permit is denied by the chief of police, written notice of such denial
shall be given to the applicant specifying the grounds for such denial. Notice of the
denial of the permit shall be deemed to have been served upon personal service of the
applicant or when deposited in the United States mail with postage prepaid and
addressed to the applicant at his/her last known address. Within fifteen (15) business
days from the date of denial, any person denied a permit pursuant to these provisions
may request a hearing, as described in Section 9-294.
Sec. 9-277. Tow operator permit renewal -- Permit amendment.
(a) A permit shall expire after a term of one (1) year for private property impounds, and
two (2) years for rotational tow services. The. permit can thereafter be. renewed.
(b) In the event any permit holder desires to change any facts included upon his/her
original application required by section 9-274, the permit holder shall submit a renewal
application, indicating any changes in information.
(c) Applications for renewal shall be subject to all provisions of this article.
(d) The decision of the chief of police can be appealed or reviewed as provided in Title
2, Article IX of the Costa Mesa Municipal Code:
Sec. 9-278. Suspension or revocation of towing operator permit; Notice. -- Appeal.. .
(a) Any permit granted pursuant to the provisions of this article may be suspended or
revoked by the chief of.police, either in whole or in part, upon written notice to the permit
holder.
(b) The permit holder shall be provided with written notice specifying the grounds for
such suspension or revocation, by first class mail, postage prepaid, or by personal
delivery to the permit holder, or by leaving the notice at the permit holder's place of .
business or residence.
(c) The permit holder may request a hearing, in writing, within fifteen (15) business days
of the mailing of the notice of suspension or revocation, as described in Section 9-279.
In the event an appeal is timely filed, the suspension or revocation shall not take effect
until a decision has been rendered by the chief of police, the City Manager or his
designee, or the appellate body where an appeal has been filed, unless it is necessary
to immediately suspend or revoke the permit in order to protect evidence of a crime or
to preserve the public health, safety or welfare. If no appeal is filed, the suspension or
revocation shall become effective upon expiration of the period for filing the appeal.
(d) It is unlawful for any, person to conduct or carry on a tow operation business until
the suspended or revoked permit has been reinstated by the chief of police, the City
Manager or his designee or by the appellate body.
Sec. 9-279. Grounds for suspension or revocation of towing operator permit.
A tow operator permit may be suspended or revoked by the chief of police on any of the
following grounds.
(a) The permit holder has not filed adequate evidence of liability insurance coverage.
with the chief 'of police or has allowed its insurance coverage to lapse .or be cancelled;
(b) For the violation of any rule, regulation, or condition set forth in or authorized by
section 9-271 through 9-296.
(c) For the violation of any laws of the state or city including zoning laws, with respect
to the operation of the business by the permit holder;
(d) For rotational tow operators, failure to comply with the regulations set forth in the
Tow Policy Guidelines and Requirements;
(e) If any permit holder's employee, or any person connected or associated with the
permit holder as an operator; director, officer; stockholder, general manager, or person
who is exercising managerial authority on behalf of the permit holder, has committed
any one of the following acts:
(1) Has been convicted of a felony or any crime involving theft, embezzlement, stolen
property, fraud or crimes of violence within the last five (5) years;
(2) Has committed any false, fraudulent, deceptive or dangerous act while conducting
towing service business;
(3) Has published, uttered or disseminated any false, deceptive or misleading
statements or advertisement in connection with the operation of the towing service;
(4) Has conducted the towing service in a manner contrary to the peace, health, safety
and general welfare of the public;
(5) Has violated or permitted other persons to violate, through an act of omission or
commission, any felony or misdemeanor crime involving registerable sexual offenses
(pursuant to Penal Code Section 290);
(6) Has violated or permitted other personsto violate, through an act of omission or
commission, any -felony .or misdemeanor. crime. involving or moral turpitude, or.a felony
involving sale or use of: a controlled substance; or any act of dishonesty or fraud within :
the last five years;
(7) Had an inspection or investigation by the Building Official, Police Department or. Fire
Department which revealed a deficiency, violation or conduct that endangers the:peace,
health, safety and general welfare of the public;
(8) Employs tow truck drivers under eighteen (18) years of age;
(9) Fails to notify the Costa Mesa Police Department in writing of the name, address ..
and driver's license number of any newly employed tow truck driver within ten (10)
business days of the hire date, or fails to notify the Costa Mesa Police Department
within ten (10) business days of any tow truck driver who is no longer employed by the
permit holder;
(10) Fails to obtain and maintain a current Costa Mesa business license;
(11) Has chargedfees in excess of the schedule of rates set by city council resolution,
or for rotational tow services, or in excess of any applicable federal, State or county
laws or regulations for towing and/or storage of vehicles or any service incidental to
towing;
(12) Has allowed the services of a driver with a record of excessive violations of the
Vehicle Code which has resulted in the suspension or revocation of their driver's license
or a driving under the influence, reckless driving or wet reckless conviction within the
last three (3) years, to remain in its employment as a driver;
(13) Fails to comply with any California Vehicle Code, federal, State, or county
regulations and. laws relating to towing and/or storing. of vehicles, including the
impounding and storing of vehicles from private property;
(14) Failsto maintain control of any personal property, vehicle accessories and
vehicles that have been towed;
(15) Has knowingly made.false, misleading or fraudulent statements of a. material fact
in a report or record required to be filed with the Costa Mesa Police Department, or any
other law enforcement agency;
(16) Has obtained a tow contract by use of fraud, trick, dishonesty or forgery; .
(17) Has stopped and solicited on any street, highway or public thoroughfare the
rendering of assistance to a person or disabled vehicle without first being requested to
do so, except to render emergency aid when there exists an imminent peril to life or
property;
(18) Has towed a vehicle to a location other than that listed as the business address of
such permit holder without first receiving authorization to do so by the person
authorizing the tow and by the Costa Mesa Police Department;
(19) Has conspired with any person to defraud any owner of any vehicle, or any
insurance company, or any person financially interested in the cost of the towing or
storage of any vehicle, by making false or deceptive statements relating to the towing or
storage of any vehicle,
(20) Has removed a vehicle involved in a collision prior to arrival of police and a person,
as a result of such collision, suffered death or injury; or the driver of an involved vehicle,
or a party to such collision, was under the influence of a drug or intoxicate of any nature;
or there is evidence that such vehicle was involved in a hit and run collision;
(21) Has charged for services not performed, service or equipment not employed; used
or needed, or has otherwise materially -misstated the nature of any service performed or
equipment used:
Sec. 9-280. Hearing.
In the event the chief of police suspends or revokes a tow operator permit, the permit
holder may appeal the chief of police's decision or pursuant to Title 2, Article IX of the
Costa Mesa Municipal Code.
Sec. 9-281. New application after denial or revocation.
When the tow operator permit of any person, company or corporation is suspended,
revoked or denied for cause, no new or other application for a permit shall be accepted
within one (1) year after such revocation or denial.
Sec. 9-282. Transfer of towing operator permit.
No permit issued pursuant to the provisions of this article shall be transferable, either by
assignment, sale, hypothecation, operation of law or otherwise, without the permission
of the chief of police having been first obtained. Application for transfer of any permit.
shall be subject to the same terms, conditions and requirements as in an application for
an original permit.
Sec. 9-283. Business location.
(a) Any person conducting a towing operation shall maintain a physical location from
which the business is conducted. The physical location shall provide an office with an
adjacent yard for vehicle storage. The location, which must be within five (5) miles of the
Costa Mesa Police Department (99 Fair Drive, Costa Mesa, California 92626), shall be
approved by the chief of police, prior to a permit being issued. A permit holder may
establish and maintain an additional Location within the city as a yard for vehicle.
storage. Any additional location shall be approved by the chief of police...
(b) No tow operator permit holder shall conduct a towing operation at alocation other
than the one(s) specified in the permit.
(c) Where no conflict exists with the city's zoning regulation or other-provisions.of this
code, a change of location may be endorsed on the permit by the chief of police. A
change of location form must be submitted to the tax collector and to the Costa Mesa
Police Department.
Sec. 9-284. Inspection.
(a) All tow operator permit holders' towing equipment, facility or facilities will be
inspected one (1) time per year (annually) with notice, during normal business hours by
the Costa Mesa Police Department, or its designated agent, and a report filed thereon.
(b) Any tow operator permit holder's towing equipment, facility or facilities can be
inspected with or without cause, without notice, during normal business hours by the
Costa Mesa Police Department, or its designated agent, and a report filed thereon.
(c) If any deficiencies or equipment violations are discovered, the tow operator will be
so advised in writing. The tow operator will be given ten (10) business days to rectify the
deficiency or violation. Failure to comply will result in the tow operator permit being
suspended until all violations are corrected.
(d) If, in the opinion of the Costa Mesa Police Department, the deficiencies or
equipment violations which are discovered prevent any vehicle from being operated in a
safe manner, the unsafe vehicle(s) will be taken out of service. Failure to comply will
result in the tow operator permit being suspended until the unsafe vehicle(s). passes
inspection.
Sec. 9-285. Independent contractor.-,...
In the performance of tow services for the city, the tow permit holder shall act and be an
independent contractor and not an agent or employee of the city, and shall obtain no
rights or any benefits that accrue to.,the city's employees.
Sec. 9-286. Limitations upon subcontracting.
The tow operator will not contract with any other entity to perform any type of tow
services as described in this article. In the event that a private property impound. is
requested, the tow operator will remove the vehicle(s) with legal authorization. If the tow
operator receives authorization and then discovers that the vehicle(s) to be removed is
of a type for which the tow operator's tow trucks are not legally equipped, or of the size
required by the California Vehicle Code to remove such vehicle(s), the vehicle(s) shall
not be removed.
Sec. 9- 287. Applicability of regulations to existing businesses.
The provisions of this article shall be applicable to all tow services and tow unit
operators, whether established before or after the effective date of the ordinance
codified in this article, except that those in business as of the date of the enactment of
the ordinance codified in this article shall have thirty (30) days to comply with the terms
herein..
Sec. 9-288. Information regarding new or terminated tow truck drivers.
(a) Each tow operator permit holder under this article shall file with the Costa Mesa
Police Department the name, address, date of birth, driver's license number, and all
other information required of any tow unit driver employed by the permit holder
subsequent to the date of the tow operator permit application, which information shall be
filed not later than ten (10) business days following the effective date of hiring.. .
(b) Each tow operator permit holder under this article shall notify the Costa Mesa Police
Department of the name -of any tow truck driver no longer employed'by such permit -
holder. This notification shall be given to the Costa Mesa Police Department no later
than ten (10) business days following the last date of the driver's employment by the
permit' holder.
Sec. 9-289. Tow driver training.
Tow drivers shall be proficient in the use of the tow truck they are driving .and related
equipment, but limited to the procedure necessary for the safe towing and recovery of
various types of vehicles. It is the responsibility of the tow operator permit holder to
ensure its drivers are qualified and competent employees of the business. The training
procedures will be in writing and the permit holder will provide a copy to the Costa Mesa
Police Department.
Sec. 9-290. Compliance with State regulations and California Vehicle Code.
This code does not replace the California Vehicle Code or any federal, county or State
regulations and laws relating to the towing, impounding and storage of vehicles from
private property. Any person, association, firm or corporation shall conduct or carry on
the business of towing, impounding and storing illegally parked vehicles from private
property located within the city pursuant to this article, the California Vehicle Code,
and/or any State, federal or county laws and regulations.
Sec. 9-291. Public liability insurance for towing services.
No holder of a permit to conduct a tow operation shall drive or. operate a tow unit, or
cause. the same to be driven or operated in the city, unless there is on file with the chief
of police, and .in full force and effect at all times while such tow unit is being operated, a
policy of insurance, or satisfactory evidence of such insurance, approved by the city
attorney or risk manager, evidencing that the certificate holder is insured under a policy
of liability insurance for personal injury, ?including death and property damage, providing
minimum coverage of one million dollars ($1;000,000.00) combined single limit .per
occurrence. The permit holder's policy of insurance shall also include coverage for
garage keeper's legal liability, or the equivalent, in amounts satisfactory to the city's
insurance committee. The permit holder's policy of insurance shall further provide that
the city shall be given thirty (30) days' prior written notice of any cancellation,
termination or change in the amount of such insurance coverage. The permit holder's
policy of insurance shall be executed by a company duly licensed under the laws of the
State of California to be an insurance business. Annual or periodic renewal certificates
shall be filed with the chief of police upon renewal or change in coverage.
Sec. 9-292. Rules and regulations for towing service operations: Rates. and
charges -- Signs -- Change of rates -- Itemized statement.
(a) The permit holder shall maintain on file with the Costa Mesa Police Department a
current schedule of rates and charges for each offered service. No charge other than
the rates and charges specified in such schedule shall be made except:
(1) The rates for towing and storage of illegally parked vehicles removed from private
property shall not exceed the rates established by city council resolution.
(2) All tow operators on the Costa Mesa Police Department tow rotation list shall
charge reasonable fees for the police rotation calls. All fees charged will be at or below
the rates set by .resolution of the City.Council. The fees charged by:the tow operator for
rotational towing will be those fees agreed upon with the Costa Mesa Police
Department, following an RFP process.: Rates or fees per tow shall include all clean-up
per California Vehicle .Code Section 27700:
(b) A tow operator shall post and maintain, conspicuously, in the office and/or any..
location where customers' financial transactions take place, a list of the rates and
charges for all services offered:
(c) When a tow operator makes a change in rates and charges, but not in excess of the
rates established by Council resolution, it shall provide the Costa Mesa Police
Department a copy of the new schedule of rates, at least ten (10) business days prior to
the new rate schedule becoming effective. A duplicate copy of such notice shall be
posted in the office of the tow operator permit holder next to the schedule of the existing
rates and charges, at least ten (10) business days prior to the new rate schedule
becoming effective.
(d) Each tow unit shall carry a printed copy of the current rate schedule, listing the
charge rates for each service provided by the tow -operator for the general public.
(e) When requested, the tow truck driver shall allow a citizen whose car is being towed,
or a police officer or other designated employee of the city, to review the rate list.
(f) Rates for lien fees are to comply with California Vehicle Code Section 22851.12.
(g) Payment of tow fees shall be accepted as prescribed within California Vehicle Code ..
22651.1 by cash or a valid bank card or, at the option of the tow operator, by check or .
other acceptable form of payment:
(h) The tow operator shall keep a reasonable amount of cash on hand to make change
for cash transactions during normal business hours:
(i) (1) A tow operator shall furnish an itemized statement to the person authorizing the
towing operator, or his agent. The permit holder shall furnish an itemized statement of
service performed including labor and special equipment used in towing the vehicle
upon the request of: (1) The registered owner; or (2) The legal owner; or (3) The
insurance carrier of either (1) or (2); or (4) The duly authorized agent of any of the
foregoing.
(2) The tow operator shall furnish a copy of the statement to any person authorized to
receive the statement without demanding payment as a condition precedent.
Sec. 9-293. Rules and regulations for towing service operations: Maximum rate
for towing services.
(a) The city council may from time to time adopt by resolution a maximum rate
schedule applicable to the towing services covered by this article. The rate schedule will
be at a level to ensure competition, provide a fair return on investment, and provide a.
high quality tow service to the public.
(b) The rate schedule will automatically be adjusted on its anniversary date based on,
the percentage change in the cost of doing business as measured by the United States
Department of Labor, Bureau of Labor Statistics, Consumer Price Index, for All Urban
Consumers for the Los Angeles --Long Beach Area, All Items, (1967=100) for the
preceding twelve (12) -months:
(c) Any tow operator permit.holder may request an adjustment to the rate schedule,- .. .
over and above any adjustment made by the City Council, by filing a written request
with the director of finance. A permit holder may not make more than oneannual
request. Any such request must be made no later than December 1 st of each year, and. .
each request shall specifically detail the basis of the request.
(d) When establishing or considering changes to the rate schedule, the council shall
consider any written: evidence: submitted by any interested party. Notice that the council
will consider a change to the rate schedule shall be published in a newspaper of general
circulation in the city at least once, not less than ten (10) days before the hearing, and
written notice shall be sent to all certificate holders.
(e) The city council may, by resolution, establish a fee to defray the cost of logging and
creating computer entries for vehicles stored from private property. The fee shall be
paid by the towing operation holding a certificate under this article, and may be added
as a proper charge to the person causing the vehicle removal from private property or to
the person owning such vehicle.
Sec. 9-294. Rules and regulations fortowing service operations: Removal of
vehicles from private property.
The following rules and regulations shall be observed by all tow operations conducting
business within the city:
(a) (1) The tow unit operator removing the vehicle, if the operator knows or is able to
ascertain from the property owner, person in lawful possession of the property, or the
registration records of the Department of Motor Vehicles the name and address of the
registered and legal owner of the vehicle, shall immediately -give, or cause:to be given, -
..notice in writing to the registered and legal owner of the fact of the removal, the grounds , .
for the removal, 'and indicate the place to which the vehicle has been removed.
(2) If the vehicle is stored in a storage facility,a copy of the notice shall be given to the
proprietor of the storage facility. The notice provided for in. this section shall include the
amount of mileage on the vehicle at the time of removal, if reasonably ascertainable,
and the time of the removal from the property. If the tow unit operator does not know
and is not able to ascertain the name of the owner or for any other reason is unable to
give the notice to the owner as provided in this section, the tow unit operator shall
comply with the requirements of California Vehicle Code Section 22853(c) relating to
notice in the same manner as applicable to an officer removing a vehicle from private
property.
(b) (1) An owner or person in lawful possession of private property, or an association of
a common interest development, causing the removal of a vehicle parked on that
property shall notify by telephone or, if impractical, by the most expeditious means
available, the local traffic law enforcement agency within one hour after authorizing the
tow.
(2) An owner or person in lawful possession of private property, an. association of a
common interest development, causing the removal of a vehicle parked on that
property, or the tow truck operator who removes the vehicle, shall state the grounds for
the removal of the vehicle if requested by the legal or registered owner of that vehicle.
(c) (1) Upon the request of the owner of the vehicle or that owner's agent, the towing
company or its.driver shall immediately and unconditionally release a vehicle that isnot
yet removed from the private property and in transit.
(2) If a vehicle is released to a person in compliance with subsection (c)(1), above, the
vehicle owner or authorized agent shall immediately move that vehicle to a lawful
location.
(3) A towing company may impose a charge of not more than one-half of the regular
towing charge for the towing of a vehicle at the request of the owner, the owner's agent,
or the person in lawful possession of the private property pursuant to this section if the
owner of the vehicle or the vehicle owner's agent returns to the vehicle after the vehicle :
is coupled to the tow truck by means of a regular hitch, coupling device, drawbar,
portable dolly, or is lifted off the ground by means of a conventional trailer, and before it
is removed from the private property. The regular towing charge may only be imposed
after the vehicle has been removed from the property and is in transit.
(4) A towing operator shall make available for inspection and copying his or her rate
schedule within 24 hours of a request without a warrant to law enforcement, the
Attorney General, district attorney, or city attorney.
(d) If a vehicle is released within .24 hours from the time the vehicle is brought into the
storage facility, regardless of the calendar date, the storage charge shall be for only one
day. Not more than one day's storage charge may be required for a vehicle released the
same day that it is stored.
(e) If a request to release a vehicle is made and the appropriate fees are tendered and
documentation establishing that the person requesting release is entitled to possession
of the vehicle, or is the owner's insurance representative, is presented within the initial
24 hoursof storage, and the storage facility fails to comply with the request to release
the vehicle or is not open for business during normal business hours, then .only.one
day's storage charge may be required to be paid. A business day is, any day in which
the lienholder is open for business. to the public for at least eight hours. If a request is. :
made more than 24 hours after the vehicle is placed in storage, charges may be
imposed on a .full calendar day basis for each day, or part thereof, that the vehicle is in
storage.
(f) (1) A permit holder shall accept a valid credit card or cash for payment of towing and
storage by a registered owner or the owner's agent claiming the vehicle. "Credit card"
means- "credit card" as defined in subdivision (a) of Section 1747.02 of the Civil Code,
except for the purposes of this section, credit card does not include a credit card issued
by a retail seller.
(2) A permit holder shall conspicuously display, in that portion of the storage facility
office where business is conducted with the public, a notice advising that all valid credit
cards and cash are acceptable means of payment.
(3) Credit charges for towing and storage services shall comply with Section 1748.1 of
the Civil Code
(g) (1) (A) A towing company shall not remove or commence the removal of a vehicle
fromprivate property without first obtaining the written authorization from. the property
owner or lessee, including an association of a common interest development, or an
employee or agent thereof, who shall be present at the time of removal and verify the
alleged violation, except that presence and verification is not required if the person
authorizing the tow is the property owner, or the owner's agent who is not a tow
operator, of a residential rental property of 15 or fewer units that does not have an .
onsite owner, owner's agent or employee, and the tenant has verified the violation,
requested the tow from that tenant's assigned parking space, and provided a signed
request. or electronic mail, or has called and provides a signed request or electronic mail
within 24 hours, to the property owner or owner's agent, which the owner or agent shall
provide to.the towing company within 48 hours of authorizing the tow. The signed
request or electronic mail shall contain the name and address of the tenant, and the
date and time the tenant requested the tow. A towing company shall obtain within 48
hours of receiving the written authorization to tow a copy of a tenant request required
pursuant to this subparagraph.
(B) The written authorization under subparagraph (A) shall include all of the following:
(i) The make, model, vehicle identification number, and license plate number of the
removed vehicle.
(ii) The name, signature, job title, residential or business address and working
telephone number of the person, described in subparagraph (A), authorizing the
removal of the vehicle.
(iii) The grounds for the removal of the vehicle.
(iv) The time when the vehicle was first observed parked at the. private property.
(v) The time that authorization to tow the vehicle was given.
(C) (i) When the vehicle owner or his or her agent claims the vehicle, the towing
company prior to payment of a towing or storage charge shall provide a photocopy of
the written authorization to the vehicle owner or the agent.
(ii) If the vehicle was towed from a residential property, the towing company shall
redact the information specified in subparagraph (B)(ii) in the photocopy of the written
authorization. provided to the vehicle owner or the agent pursuant to subparagraph (C) .
(iii) The towing service shall also provide to the vehicle owner or the agent a separate
notice that provides the telephone number of the appropriate local law enforcement or
prosecuting agency by tstating "If you believe that you have been wrongfully towed,
please contact the Costa Mesa Police Department at (714) 754-5280." The notice shall
be in English and in the most populous language, other than English, that is spoken in
the jurisdiction.
(D) A towing company shall not remove or commence the removal of a vehicle from
private property described in Section 9-272 unless the towing company has made a
good faith inquiry to determine that the owner or the property owner's agent complied
with California Vehicle Code 22953.
(E) (i) General authorization to remove or commence removal of a vehicle at the
towing company's discretion shall not be delegated to a towing company or its affiliates
except in the case of a vehicle unlawfully parked within 15 feet of a fire hydrant or in a
fire lane, or in a manner which interferes with an entrance to, or exit from, the private
property.
(ii) In those cases in which general authorization is granted to a towing company or
its affiliate to undertake the removal or commence the removal of a vehicle that is
unlawfully parked within 15 feet of a fire hydrant or in a fire lane, or that interferes with
an entrance to, or exit from, private property, the towing company and the property
owner, or owner's agent, or person in lawful possession of the private property shall
have a written agreement granting that general authorization.
(2) If a towing company removes a vehicle under a.general authorization described. in
subsection (g) (1) (E) and that vehicle is unlawfully parked within 1.5 feet of a fire
hydrant or in afire lane, or in a'manner that interferes with an entrance.to, or exit .from,
the private property, the towing company shall take, prior to the removal of that vehicle,
a photograph of the vehicle that clearly -indicates that parking violation. Prior to
accepting payment, the towing company shall keep one copy of the photograph taken
pursuant to this paragraph, and shall present that photograph and provide, without
charge, a photocopy to the owner or an agent of the owner, when that person. claims the
vehicle.
(3) A towing company shall maintain the original written authorization, or the general
authorization described in subsection (g) (1) (E) and the photograph of the violation,
required pursuant to this section, and any written requests from a tenant to the property
owner or owner's agent required by subsection (g) (1) (E) for a period of three years and
shall make them available for inspection and copying within 24 hours of a request
without a warrant to law enforcement, the Attorney General, district attorney, or city
attorney.
(h) (1) A towing company that removes a vehicle.from private property under this
section shall notify the local law enforcement agency of that tow after the vehicle is
removed from the private property and is in transit.
(2) Notification must be made within 60 minutes after the vehicle is removed from the
private property and is in transit or 15 minutes after arriving at the storage facility,
whichever time is less.
(3) If notification is impracticable, the times for notification, as required pursuant to
paragraphs (2), shall be tolled for the time period that notification is impracticable. This
paragraph .is an affirmative defense to a claimed violation of this subsection (h).
(i) A vehicle removed from private property pursuant to this section shall be stored in a
facility that meets all of the following requirements:
(1) (A) Is located within five (5) miles from the Costa Mesa Police Station (99� Fair
Drive, Costa, Mesa, California 92626), except as may be otherwise directed by the
registered owner of the vehicle.
(B) The 5 -mile radius requirement of subparagraph (A) does not apply if a.towing
company has prior written approval from the Costa Mesa Police Department.
(2) (A) Remains open during normal business hours and releases vehicles after normal .
business hours.
(B) A gate fee may be charged for releasing a vehicle after normal business hours,
weekends, and state holidays. However, the maximum hourly charge for releasing a
vehicle after normal business hours shall be one-half of the hourly tow rate charged for
initially towing the vehicle, or less.
(C) Notwithstanding any other provision of law and for purposes of this paragraph,
"normal business hours" are Monday to Friday, inclusive, from 8 a.m. to 5 p.m.,
inclusive, except state holidays..
(3) Shall be adequately fenced with gates locked and secured and reasonably well -lit to
maintain a maximum of security for stored and impounded vehicles. Perimeter gates
and fencing shall be maintained to ensure security and discourage unauthorized
access.
(4) All vehicle storage lots must be inspected and approved by the Costa Mesa Police
Department:
(5) Open area storage yard(s) shall comply with all requirements of the zoning and..
building.codes of the jurisdiction of the facility.
(6) Has a public pay telephone in the office. area.that is open and accessible to the
public.
(7) Any damage to wall structures shall .be repaired within 24 hours to ensure proper
protection for the stored/impounded vehicles.
(8) Prior to the utilization of a new storage facility, the tow service operator shall obtain
the approval of the Chief of Police or his designee and furnish the new address thirty
(30) days in advance for inspection.
Sec. 9-295. Additional requirements for rotational tow service.
Costa Mesa Police rotational tow service providers shall comply will all the provisions of
this article, as well as the Tow Policy Guidelines and Requirements, and any
amendments made thereto from time to time.
Sec. 9-296. Violations and Penalties.
(a) Every person, whether acting as an individual owner, employee of the owner,
operator or employee of the operator, or whether acting as a participant. or worker in any
way, who operates or conducts a towing service pursuant to this article without first
obtaining a permit from the city or who shall violate any provision of this article, shall be
guilty of a misdemeanor.
(b) Each person shall be guilty of a separate offense for each and every day, or portion
thereof, during which any violation of any of the provisions of this article is committed,
continued, or permitted to be committed or continued.
(c) Any tow operator establishment operated, conducted or maintained contrary to the.
provisions of this article is .unlawful and will be considered a public nuisance. The City.
Attorney may prosecute a criminal action hereunder, commence an action or actions,
proceedings for the abatement, and removal from, in the manner provided bylaw. The
City Attorney shall take any action deemed necessary and shall apply to such court or
courts having jurisdiction to grant such relief to abate or remove such tow operators
from the city.
(d) Nothing is this article shall absolve a tow operator from any civil and/or criminal .
liability incurred by the failure of the tow operator or his/her agents and employees to
comply with the provisions of California Vehicle Code 22658. All civil or criminal remedy
under California Vehicle Code Section 22658 shall be in addition to all penalties under
this article.
Section 3. Inconsistencies. Any provision of the Costa Mesa Municipal Code
or appendices thereto inconsistent with the provisions of this Ordinance, to the extent of
such inconsistencies and no further, is hereby repealed or modified to that extent
necessary to effect the provisions of this Ordinance.
Section 4. Severability. If any chapter, article, section, subsection, subdivision,
sentence, clause, phrase, or portion of this Ordinance, or the application thereof to any
person, is for any reason held to be invalid or unconstitutional by the decision of any
court of competent jurisdiction, such decision shall not affect the validity of the
remaining portion of this Ordinance or its application to other persons. The City Council
hereby declares that it would have adopted this Ordinance and each chapter, article,
section, subsection, subdivision, sentence, clause, phrase or portion thereof,
irrespective of .the fact that. any one or more subsections, subdivisions;, sentences,
clauses,1 phrases, or portions of the application thereof to any person, be declared
invalid or unconstitutional.: No portion of this Ordinance shall supersede any local,
State, or Federal law, regulation, or codes dealing with life safety factors.
Section 5. This Ordinance shall take effect'and be in full force thirty (30) days
from and after the passage thereof, and prior to the expiration of fifteen (15) days from
its passage shall be published once in the NEWPORT BEACH/COSTA MESA DAILY
PILOT, a newspaper of general circulation, printed and published in the City of Costa
Mesa or, in the alternative, the City Clerk may cause to be published a summary of this
Ordinance and a certified copy of the text of this Ordinance shall be posted in the office
of the City Clerk five (5) days prior to the date of adoption of this Ordinance, and within
fifteen (15) days after adoption, the City Clerk shall cause to be published the
aforementioned summary and shall post in the office of the City Clerk a certified copy of
this Ordinance together with the names and member of the City Council voting for and
against the same.
PASSED AND ADOPTED this 19th day of August, 2008.
ATTEST:
ie Folcik, City Clerk
Eric B. Bever, Mayor
APP OVED AS TO FORM:
Kimberly 14all Barlow, City Attorney
STATE OF CALIFORNIA )
COUNTY OF ORANGE ) ss
CITY OF COSTA MESA )
I; JULIE FOLCIK City Clerk of the City of Costa Mesa, DO HEREBY CERTIFY.
that the above and foregoing Ordinance No. 08-7was duly introduced for first reading at
a regular meeting of the. City Council held on the 5th day of August, 2008, and that
thereafter, said Ordinance was duly passed and adopted at a regular meeting of the
City Council held on the 19th day of August, 2008, by the following roll call vote, to wit:
AYES: COUNCIL MEMBERS: BEVER, MANSOOR, DIXON, FOLEY, LEECE
NOES: COUNCIL MEMBERS: NONE
ABSENT: COUNCIL MEMBERS: NONE
IN WITNESS WHEREOF, I have hereby set my hand and affixed the seal of the
City of Costa Mesa this 20th day of August, 2008.
c � � -� �Z�
JULIE OLCIK, CITY CLERK
(SEAL)
I hereby certify'that the above and foregoing is the original of Ordinance No. 08-7 duly
passed and adopted by the Costa Mesa City Council at the regular meeting held August
19, 2008, and that Summaries of the Ordinance were published in the Newport Beach -
Costa Mesa Daily Pilot on August 14, 2008 and August 27, 2008.
S��Z�:Z60
JU FOLCIK, CITY CLERK