Loading...
HomeMy WebLinkAbout- - Major League Softball Inc RFQ - 10/4/2011JOIR'L LEAGUE SOFTBALL � L sh RESPONSE TO THE REQUEST FOR A STATEMENT OF QUALIFICATIONS June 20, 2011 Mr. Ernesto Munoz, P.E. City of Costa Mesa Public Services/Engineering 77 Fair Drive Costa Mesa, CA 92628-1200 RE: Cover Letter Pursuant to the TeWinkle Sports Complex SOQ Dear Mr. Munoz: This confirms that David R. Johnson, President of Major League Softball, Inc., a California Corporation (hereafter "MLS") will be the contact person for all communication and correspondence related to the SOQ process referred to as "Request for Statement of Qualifications (SOQ) for the Upgrade, Operation and Maintenance of TeWinkle Park Sports Complex at TeWinkle Park." Johnson can be contacted directly at Extension 5 using the telephone number printed below, on a personal mobile phone at 818.355.2169 or via email at dwcv, rr 1t11ss.rflk�t111,cc}n1, Please use the mailing address printed below for all mailed correspondence. MLS warrants that Johnson is authorized to bind the Corporation to the terms of any Contract that might result from this Response. Enclosed you will find a complete Response, including: Corporate Resume and Financial Viability, Statement of Prior Experience, Proposed Operation/Improvements, and a detailed Company History/Menu of Services document. We believe our response is thorough. However, should you wish to meet with myself and our staff to ask questions or receive clarifications we will be happy to attend. We thank the City of Costa Mesa for the opportunity to provide our Qualifications for this contract. We stand ready to cooperate with whatever the City deems necessary as the next step. Sincerely, David R. Johnson President cc: Patrick May, Vice President Catherine Johnson, Secretary -Treasurer MAJOR LEAGUE SOFTBALL, INC, 621 E. WALNUT AVE., BURBANK, CA. 91 501 (81 8) 559-8787 FAX (818) 559-9780 Section 1.0—Corporate Resume Major League Softball, Inc. (hereafter "MLS") was founded November 17, 1986 by current President and C.E.O. David R. Johnson. The Corporation has operated continuously for the subsequent 25 years. Johnson is the sole Director and is the majority shareholder of the Corporation. MLS is not and has never been owned wholly or in part by any other business entity. An expanded Company History can be found starting on Page 1 of the "Menu of Services" document attached in Section 4.0 below. Qualifications of key MLS personnel can be found in Section 3, "Proposed Operational Options and Improvements" below. MLS is highly qualified to provide the improvements and operational services proposed in Section 3 below due to a long standing track record of operating adult softball and baseball programs throughout Southern California and specifically in Orange County. The following is a brief history of the Corporation's evolution and addresses the Corporation's years of experience providing both equivalent and related services: From inception, MLS provided innovative program services to municipal agencies. The Orange County cities of Orange, Fullerton and Anaheim were MLS's first three clients and are still clients today. These services included computerized scoring, automated game scheduling and the design and publication of program marketing materials. Umpiring services were soon added in the Fall of 1988. During July 1992, MLS was awarded a contract to provide a fully privatized adult softball program for the City of Pasadena, including the maintenance of three (3) softball fields. This marked the birth of the "MLS Field Maintenance Division." Currently, MLS operates 18 adult softball programs and 2 adult baseball programs for 18 Southern California cities. These are complete turn key operations that include program marketing, administration, officiating and field maintenance. (A list of current clients, contract types and contact information for each is attached in Section 2.0, "Statement of Prior Experience" below.) During March 1996, the Field Maintenance Division was awarded contracts to maintain ball fields for the cities of Laguna Niguel and Irvine. MLS has since added the cities of Santa Ana, Long Beach, Yucaipa and Westminster to its list of ball field maintenance clients. The "MLS Construction Services Division" was formed during August of 2004 when the Corporation was granted a Class B contractor's license by the State of California (License Number 845268). Since 2004, the Construction Division has completed a variety of projects for a number of cities including Huntington Beach, Pico Rivera, Riverside, Huntington Park and Orange. MLS converted to a Class C-27 license during 2008 due to an increased focus on athletic field renovation/construction activities. MLS was recently awarded a contract to reconstruct the baseball field at Mona Park in Compton for the Los Angeles Dodgers Dream Foundation and the Los Angeles County Community Services Department. This project will commence during July 2011. Major League Softball, Inc.—Response to the Request for Statement of Qualifications Section 1—Resume/Financial Viability MLS launched ,� k'S, ', rii ko 1113ii I I.;: o773 during May of 2006. Considered to be the best website of its kind by clients and competitors alike, program participants are able to register their teams, pay fees, pick up players and access game schedules, field conditions, league standings and individual performance statistics via the internet. The site also includes program marketing tools and automated accounting features. MLS's internet capabilities enable its staff to focus on field conditions, officiating quality and unsurpassed customer service. MLS has never failed or refused to complete a contract regardless of whether it involved programming, maintenance or construction services. Moreover, during its 25 year history of providing adult sports programming services and operating programs, MLS has never failed to retain or renew that it wished to keep. Section 1.1—Financial Viability Overview MLS maintains 18 business checking accounts at the Glendale Main Branch of Bank of America NT&SA. MLS's 2010-11 Fiscal Year revenue exceeded 2.1 million dollars (see the Accountants' Compilation Report and the Financial Statements attached at the end of this Section) and Fiscal 2011-12 revenue is currently on pace to exceed 2.5 million dollars. MLS's average daily balance of deposits in all accounts exceeds $500,000.00 since its current fiscal year commenced March 1, 2011 . MLS encourages the City to corroborate these claims. Jackie Baghdassarian is MLS's Small Business Specialist at Bank of America. Ms. Baghdassarian can be contacted by phone at 818.823.2191, by fax at 818.823.2197 and via mail at Bank of America, 142 East Olive Avenue, Burbank, CA 91502. There are no existing claims or pending conditions that would impede MLS's ability to perform the services required under a contract for the proposed scope of service. There are no pending fines or enforcement proceedings by other cities or any other entities and MLS has never filed for bankruptcy protection. Participation in programs operated by MLS have increased by an average of more than 50 percent since 2006. Moreover, MLS has posted 24 consecutive years of growth and is currently on track to make it 25 consecutive years. MLS warrants that it has the financial strength to bear all start up costs necessary to successfully market and conduct the operation proposed in Section 3.0 below as well as provide the capital to complete any facility/field improvement projects that are mutually agreed upon. Section 1 -Page 2 Major League Softball, Inc. --Response to the Request for Statement of Qualifications Section 1—Resume/Financial Viability Insurances MLS's current General and Automobile Liability coverage limits are Two Million Dollars ($2,000,000) per occurrence and Two Million Dollars ($2,000,000) aggregate of General Liability per occurrence. MLS provides Workers' Compensation insurance in compliance with the State of California Labor Code. Credit References Each of the municipalities listed as "Operating Services Agreement Clients" in the Statement of Prior Experience above allows MLS to operate their adult softball program which includes collecting and depositing all of the "Gross Receipts" from these operations. MLS handles the monies and pays each municipality on a quarterly basis after each season is completed (based on contractually specified due dates). Therefore, every one of the Operating Services Agreement Clients listed in Section 2.0 below can act as a credit reference. Additional Credit References: 1) Scott's Screenprinting 2466 N. Glassell Orange, CA 92865 Scott Shopshire, Owner 714.974.6810 714.974.2755 (Fax) Scott's Screenprinting is MLS's primary supplier of screen printed garments used for awards merchandise. On average, MLS purchases more than $35,000.00 in various garments per season and payment terms are Net 30. 2) Baden Sports, Inc. 34114 21"Avenue South Federal Way, WA 98003 Jeremy Schlosser, Account Representative 888.832.7448 206.856.7567 MLS is the largest retail purchaser of softballs in the State of California. MLS typically orders 180-200 dozen balls per month and is on Net 45 terms with Baden. Section 1 -Page 3 Major League Softball, Inc.—Response to the Request for Statement of Qualifications Section 1—Resume/Financial Viability 3) Stone Valley Materials, Inc. P.O. Box 3679 Riverside, CA 92519 Brady Kooiman, Account Representative 951.681.7830 951.361.3370 (Fax) Stone Valley manufactures most of the infield mix materials that MLS installs onto ball fields throughout Southern California. MLS purchases thousands of tons of these materials per year and payment terms are Net 30. Section 1 -Page 4 Section 2.0—Statement of Prior Experience It is important to note that in its 25 year history, MLS has never failed to complete a contract term, or to have a contract renewed that it wished to extend. The name and contact information for each reference is provided with a brief description of the specific services provided. All of the City staff members listed below are Professional References. MLS encourages prospective clients to contact any or all of these references for background purposes. 2.1 --List of Fully Contracted Programs (Operating Services Agreements) Each of the clients in this Section utilize MLS's full range of services as defined in Sections II., III., and IV., (found on pages 7-13) of the Menu of Services Document titled "Major League Softball— The Major League Alternative to Adult Softball Program Administration and Ball Field Maintenance" found in Section 4.0 below. Clients are listed in order of Annual Contract Value: 1. City of Riverside Robin Metz Recreation Superintendent 3900 Main Street Riverside, California 92522-0001 (951) 826-2050 Email: ISM `i"Zoi rivorsidcca_gov Contract Inception Date: July 2001 Years of Service: 10 Approximate Annual Contract Value: $215,000.00 2011 Spring Season Team Participation: 209 (Coed, Mens and Women's) MLS operates the City of Chino Adult Softball Program providing its full scope of program marketing, administration, umpiring, computerized scorekeeping, customer service, web hosting and field maintenance services. MLS operates the Riverside program four (4) seasons per year. MLS maintains six (6) infields and performs three (3) to seven (7) treatments per week per field. Each field has 66' base paths with skinned brickdust infields. The current League Fees charged in Riverside under the current Operating Services Agreement are $275.00 for eight (8) game Winter seasons and $295.00 for ten (10) game Spring, Summer and Fall seasons. Officials' Fees are $20.00 per team per game and the New Team Fee is $35.00. Section 2 -Page 1 Major League Softball, Inc.—Response to the Request for Statement of Qualifications Section 2—Statement of Prior Experience City of Riverside (Riverside Adult Baseball League) Randy Solis Recreation Supervisor 3900 Main Street Riverside, California 92522-0001 (951) 826-2041 Email: rpsoiis(ii_�riversideca,EQv Contract Inception Date: July 2010 Years of Service: First Year of Operation Approximate Annual Contract Value: $20,000.00 2011 Spring Season Team Participation: 8 (Men's Baseball) MLS was selected via a Request for Proposals process to convert a softball field into a regulation baseball field at Reid Park in Riverside. The conversion project included laser leveling the entire field, installation of a new irrigation system, preparing the soil and planting a turf infield, building a pitching mound to Major League Baseball standards and installing home run and out of play fencing to enclose the entire field. The contract includes infield turf maintenance as well a periodic turf renovation services for the entire field. The result is one of the finest baseball fields in the Inland Empire and a year later it continues to be the envy of High School programs in the area. The contract also requires MLS to operate an Adult Baseball Program. Given that no such program existed in Riverside previously, MLS was tasked with developing one from nothing. As a result of a multi -pronged marketing effort, the first pitch of the new Riverside Adult Baseball League (R.A.B.L.) was thrown October 15, 2010. MLS provides its full complement of program services, including program administration, umpiring, computerized scoring, customer service, web hosting and awards design/manufacture. Registration Fees charged under the current Operating Services Agreement are $750.00 for 15 game Fall -Winter Leagues and $950.00 for 20 game Spring -Summer Leagues. Officials Fees are $85.00 per game per team which include two man mechanics and an Official Scorer using the MLS Computerized Scoring System. The program is now in its second season and will operate year round providing adults with another recreational opportunity while generating additional revenue for the City. In addition, this completely reconstructed field is shared with the Reid Park Little League program and this youth program has now been successful with attracting State and Regional All Star tournaments to Riverside due in large part to the baseball field at Reid Park. Section 2 -Page 2 Major League Softball, Inc.—Response to the Request for Statement of Qualifications Section 2—Statement of Prior Experience 2. City of Orange Bonnie Hagan, Community Services Manager 326 East Almond Avenue Orange, California 92866 (714) 744-7287 Email: bha gi �rr)citvoforan e.org Contract Inception Date: September 1986 Years of Service: 25 Approximate Annual Contract Value: $167,000.00 2011 Spring Season Team Participation: 153 (Coed, Mens and the Walt Disney League) Since the outset of its relationship with the City of Orange in 1987, MLS has provided an array of contract services including, mailing list maintenance, program marketing, team classification, league formation, game scheduling, umpiring, computerized scoring, and league coordination services. When the City was ready to privatize its program in early 2001, it entered into an Operating Services Agreement with MLS. This change added customer service, program administration, awards desigrdmanufacture, web hosting and field maintenance services. MLS conducts the Adult Softball Program four (4) seasons per year. MLS maintains four (4) fields with 65' base paths and skinned decomposed granite infields. The Registration Fees charged under the current Operating Services Agreement are $310.00 for eight (8) game Winter seasons and $345.00 for ten (10) game Spring, Summer and Fall seasons. Officials' Fees are $20.00 per team per game and the New Team Fee is $35.00. 3. City of Downey Kevin Ellis Recreation Supervisor 11111 Brookshire Ave. Downey, CA 90241-7016 (562) 904-7128 Email: keliisLa)downcyea, w - Contract Inception Date: January 1998 Years of Service: 13 Approximate Annual Contract Value: $149,000.00 2011 Spring Season Team Participation: 129 (Coed and Mens) MLS operates the City of Downey Adult Softball Program providing its full scope of program marketing, administration, umpiring, computerized scorekeeping, customer service, web hosting and field maintenance services. MLS operates the Downey adult softball program four (4) seasons per year. MLS maintains three (3) infields and perforins six (6) treatments per week per field. Each field Section 2 -Page 3 Major League Softball, Inc.—Response to the Request for Statement of Qualifications Section 2—Statement of Prior Experience has 60' base paths with skinned brickdust infields. The Registration Fees charged under the current Operating Services Agreement are $295.00 for eight (8) game Winter seasons and $325.00 for ten (10) game Spring, Summer and Fall seasons. Officials' Fees are $20.00 per team per game and the New Team Fee is $35.00. 4. City of Chino Judy Miller Community Services Manager 13220 Central Avenue Chino, California 91710 (909) 464-8387 Email: jaq.iiller L,1161yofghing,org Contract Inception Date: January 2000 Years of Service: 11 Approximate Annual Contract Value: $135,000.00 2011 Spring Season Team Participation: 114 (Coed and Mens) MLS operates the City of Chino Adult Softball Program providing its full scope of program marketing, administration, umpiring, computerized scorekeeping, customer service, web hosting and field maintenance services. MLS operates the Chino program four (4) seasons per year. MLS performs maintenance services on the four (4) fields at Ruben Ayala Community Park. MLS performs four (4) to six (6) treatments per week per field for the Adult Softball Program and as part of its Operating Services Agreement also performs pregame infield treatment services for the City's facility rental/user's groups. Each field has 60' base paths with skinned brickdust infields. The Registration Fees charged under the current Operating Services Agreement are $295.00 for eight (8) game Winter seasons and $315.00 for ten (10) game Spring, Summer and Fall seasons. Officials' Fees are $20.00 per team per game and the New Team Fee is $35.00. 5. City of Corona Eileen Harter Recreation Superintendent 400 S. Vicentia St. Corona, CA 92882-3238 (951) 736-2246 Email: eileerr.l7arxercrrci..ecrronr.ca.r.�s Contract Inception Date: September 2010 (Provided Umpiring/Scorekeeping Services from March 2006 -August 2010) Years of Service: 5 Approximate Annual Contract Value: $125,000.00 2011 Spring Season Slow Pitch Team Participation: 113 (Coed, Men's and Womens') Section 2 -Page 4 Major League Softball, Inc.—Response to the Request for Statement of Qualifications Section 2—Statement of Prior Experience After providing an array contract services including umpiring, computerized scoring, field preparation and web hosting services since March of 2006, MLS prevailed in the City's Request for Proposals process to operate the City of Corona Adult Softball Program starting with the 2010 Fall League. MLS will now conduct the program four (4) seasons per year and has already grown the program from 60 teams per season to over 110 within its first year of operations. MLS also renovated the outfields and laser leveled the infields at Promenade Park using its own resources. This field improvement project has enabled the program to access more field space and has resulted in greater participation. MLS maintains four (4) skinned infields with 60' and 65' base paths. The Registration Fees charged under the current Operating Services Agreement are $285.00 for eight (8) game Winter seasons and $320.00 for ten (10) game Spring, Summer and Fall seasons. Officials' Fees are $20.00 per team per game and the New Team Fee is $35.00. 6. City of Cerritos Ernest Vital Recreation Services Supervisor Civic Center Cerritos, CA 90703 (562) 916-8400 ernest vitalkki.cerriws,ca,rLs Contract Inception Date: September 1993 Years of Service: 18 Approximate Annual Contract Value: $113,000.00 2011 Spring Season Team Participation: 125 (Coed and Mens) MLS operates the City of Cerritos Adult Softball Program providing its full scope of program marketing, administration, umpiring, computerized storekeeping, customer service, web hosting and field maintenance services. The program is conducted three (3) seasons per year. MLS maintains four (4) infields and performs two (2) to six (6) treatments per week per field. All of the infields in Cerritos have 65' base paths and are Youth/Adult Softball diamonds with skinned brickdust infields. The Registration Fees charged under the current Operating Services Agreement are $305.00 for teams qualifying with "Residents" status and $345.00 for all others (all three (3) seasons in Cerritos are standard ten (10) game Spring, Summer and Fall seasons). Officials' Fees are $20.00 per team per game and the New Team Fee is $35.00. Section 2 -Page 5 Major League Softball, Inc.—Response to the Request for Statement of Qualifications Section 2—Statement of Prior Experience 7. City of Fullerton Grace Lowe Community Services Manager 801 West Valencia Avenue Fullerton, California 92632 (714) 738-6584 Email; gird gni r� ci.fullei#o�l.c:t�.l« Contract Inception Date: September 1987 Years of Service: 24 Approximate Annual Contract Value: $99,000.00 2011 Spring Season Team Participation: 70 (Coed and Mens) Since the outset of its relationship with the City of Fullerton in 1987, MLS has provided an array of contract services including, mailing list maintenance, program marketing, team classification, league formation, game scheduling, umpiring, computerized scoring, and league coordination services. When the City was ready to privatize its program in early 2001, it entered into an Operating Services Agreement with MLS. This change added customer service, program administration, awards designlmanufacture, web hosting and field maintenance services. MLS conducts the Adult Softball Program four (4) seasons per year. MLS maintains two fields with 65' base paths and skinned decomposed granite infields. The Registration Fees charged under the current Operating Services Agreement are $335.00 for eight (8) game Winter seasons and $360.00 for ten (10) game Spring, Summer and Fall seasons. Officials' Fees are $20.00 per team per game and the New Team Fee is $35.00. 8. City of Culver City Daniel Jassim, Recreation Supervisor 4117 Overland Ave. Culver City, California 90230 (310) 253-6672 Email: d3 niie1.iasArn EDcuIvercitv,ortr Contract Inception Date: January 2011 Years of Service: First Year of Operation Approximate Annual Contract Value: $95,000.00 2011 Spring Season Team Participation: 56 (Coed and Mens) MLS prevailed in the City's Request for Proposals process during the summer of 2010 and began to operate the City of Culver City's Adult Softball Program starting with the 2011 Winter League. MLS will now conduct the program four (4) seasons per year and has already grown the Section 2 -Page 6 Major League Softball, Inc.—Response to the Request for Statement of Qualifications Section 2—Statement of Prior Experience program to capacity within the first two seasons. MLS also renovated the infields and laser leveled at Veterans and Syd Kronenthal Parks using its own resources prior to commencing league play. MLS maintains two (2) skinned infields with 65' base paths. The Registration Fees charged under the current Operating Services Agreement are $400.00 for eight (8) game Winter seasons and $440.00 for ten (10) game Spring, Summer and Fall seasons. Officials' Fees are $20.00 per team per game and the New Team Fee is $35.00. 9. City of Santa Barbara Rich Hanna Senior Recreation Supervisor P.O. Box 1990 Santa Barbara, California 93102 (805) 897-2591 Email: rlramia c� Santal3arl araC A. o Contract Inception Date: September 2004 Years of Service: 7 Approximate Annual Contract Value: $96,000.00 2011 Spring Season Slow Pitch Team Participation: 72 (Coed and Mens) MLS operates the City of Chino Adult Softball Program providing its full scope of program marketing, administration, umpiring, computerized scorekeeping, customer service, web hosting and field maintenance services. MLS operates the program four (4) seasons per year and registers. MLS maintains four (4) infields and performs three (3) to four (4) treatments per week per field. Each field has 65' base paths with skinned brickdust infields. The Registration Fees charged under the current Operating Services Agreement are $375.00 for eight (8) game Winter seasons and $425.00 for ten (10) game Spring, Summer and Fall seasons. Officials' Fees are $18.00 per team per game and the New Team Fee is $35.00. Section 2 -Page 7 Major League Softball, Inc.—Response to the Request for Statement of Qualifications Section 2—Statement of Prior Experience 10. City of Pico Rivera Jose Rico, Deputy Director Parks and Recreation Department 6767 Passons Blvd. Pico Rivera, CA 90660 (562) 801-4425 Email: dcoapico-rivc.ra.org Contract Inception Date: July 2004 (Provided Umpiring Services April 1997 -June 2004) Years of Service: 14 Approximate Annual Contract Value: $87,000.00 2011 Spring Season Team Participation: 83 (Coed, Mens and Fast Pitch) After providing contract umpiring services from April 1997 until July 2004, MLS was selected to operate the City of Pico Rivera's adult softball program under an operating services agreement beginning August 2004. MLS provides all program and field maintenance services and has grown the program from 12 teams in 2004 to almost 80 teams currently. MLS operates the program four (4) seasons per year. The Registration Fees charged under the current Operating Services Agreement are $285.00 for eight (8) game Winter seasons and $300.00 for ten (10) game Spring, Summer and Fall seasons. Officials' Fees are $20.00 per team per game and the New Team Fee is $35.00. 11. City of Pasadena Kenneth James Recreation Supervisor 100 North Garfield Avenue #328 Pasadena, California 91109 (626) 794-6525 Email: kjames@cityofpasadena.net Contract Inception Date: July 1992 Years of Service: 19 Approximate Annual Contract Value: $76,000.00 2011 Spring Season Team Participation: 85 (Coed and Mens) MLS operates the City of Pasadena Adult Softball Program providing its full scope of program marketing, administration, umpiring, computerized scorekeeping, customer service and field maintenance services. The Pasadena adult softball program is conducted three (3) seasons per year. MLS maintains three (3) infields and performs four (4) to five (5) treatments per week per field. All three (3) infields have 65' base paths with skinned decomposed granite infields. The current Registration Fee charged under the current Operating Services Agreement is $400.00 per Section 2 -Page 8 Major League Softball, Inc. ---Response to the Request for Statement of Qualifications Section 2 --Statement of Prior Experience team for ten (10) game Spring, Summer and Fall seasons. Officials' Fees are $20.00 per team per game and the one-time New Team Fee is $35.00. 12. City of Covina Amy Hall-McGrade Director of Parks and Recreation 1250 N. Hollenbeck Covina, California 91722 (626) 858-7279 Email: a}�Mll��3cracCc t ci,enir3�,ca.us Contract Inception Date: February 1998 Years of Service: 13 Approximate Annual Contract Value: $61,000.00 2011 Spring Season Team Participation: 47 (Coed and Mens) MLS operates the City of Covina Adult Softball Program providing its full scope of program marketing, administration, umpiring, computerized scorekeeping, customer service, web hosting and field maintenance services. MLS operates the Covina program four (4) seasons per year. MLS maintains two (2) infields and perform four (4) to five (5) treatments per week per field. Each field has 60' base paths with skinned brickdust infields. The Registration Fees charged under the current Operating Services Agreement are $295.00 for eight (8) game Winter seasons and $325.00 for ten (10) game Spring, Summer and Fall seasons. Officials' Fees are $20.00 per team per game and the New Team Fee is $35.00. 13. City of Claremont and Claremont Unified School District Bill Palotto, Recreation Superintendent Rick Dutton, Athletic Director 1700 Danbury Road Claremont High School Athletics Claremont, California 91711 1601 N Indian Hill Boulevard (909) 399-5332 Claremont, California 91711 Email: r,rllcrttorci.clarmorrt.ca,us (909) 624-9053 Ext. 30415 Email: rdutton@cusd.claremont.edu Contract Inception Date: March 2008 Years of Service: 3 Approximate Annual Contract Value: $48,000.00 2011 Spring Season Team Participation: 40 (Coed and Mens) MLS prevailed in the City's Request for Proposals process during the winter of 2008 and began to operate the City of Claremont's Adult Softball Program starting with the 2008 Spring League. Section 2 -Page 9 Major League Softball, Inc.—Response to the Request for Statement of Qualifications Section 2 --Statement of Prior Experience MLS will now conduct the program four (4) seasons per year and has already grown the program to capacity within the first two seasons. MLS maintains two (2) skinned infields with 65' base paths. The Registration Fees charged under the current Operating Services Agreement are $315.00 for eight (8) game Winter seasons and $350.00 for ten (10) game Spring, Summer and Fall seasons. Officials' Fees are $20.00 per team per game and the New Team Fee is $35.00. 14. City of Redlands Derek Schott, Special Programs Coordinator P.O. Box 3005 Redlands, California 92373 (909) 798-7547 Email: dsclrott,�r�iredla�iclspolicWor Contract Inception Date: September 2010 Years of Service: First Year of Operation Approximate Annual Contract Value: $30,000.00 2011 Spring Season Team Participation: 28 (Coed and Mens) This program was on the brink of being cut due to budget constraints when MLS stepped in and revived it. At the outset, MLS renovated the two (2) fields at Clement Middle School and stabilized the program. As the fourth season of operation is about to begin, team participation has increased each of the first three seasons during MLS's tenure. MLS conducts the program four (4) seasons per year. MLS maintains two (2) fields with 65' base paths and skinned decomposed granite infields. The Registration Fees charged under the current Operating Services Agreement are $310.00 for eight (8) game Winter seasons and $335.00 for ten (10) game Spring, Summer and Fall seasons. Officials' Fees are $20.00 per team per game and the New Team Fee is $35.00. 15. City of Perris Walter Carter III, Community Services Manager 101 N. "D" Street Placentia, California 92570 (951) 657-7334 Email: %YcartcrrAp rris=g-org Contract Inception Date: March 2007 Years of Service: 4 Approximate Annual Contract Value: $29,000.00 2011 Spring Season Team Participation: 28 (Coed and Mens) After trying for years to develop an Adult Softball Program, MLS was selected to build a program from nothing. Using a revolutionary marketing technique involving local youth Section 2 -Page 10 Major League Softball, Inc.—Response to the Request for Statement of Qualifications Section 2—Statement of Prior Experience baseball/softball programs, MLS was able to attract 24 teams in its very first season and has continued to fill the field space allocated for adult softball programming. MLS conducts the Adult Softball Program four (4) seasons per year. MLS maintains two (2) fields with 65' base paths and skinned decomposed granite infields. The Registration Fees charged under the current Operating Services Agreement are $285.00 for eight (8) game Winter seasons and $300.00 for ten (10) game Spring, Sununer and Fall seasons. Officials' Fees are $20.00 per team per game and the New Team Fee is $35.00. 16. City of Placentia Felipe Zambrano, Community Services Coordinator 401 East Chapman Avenue Placentia, California 92870 (714) 993-8233 Email: €artrlra��o,pl�rccntia.rrrc Contract Inception Date: January 2010 Years of Service: 1.5 Approximate Annual Contract Value: $29,000.00 2011 Spring Season Team Participation: 41 (Coed, Mens and the Walt Disney League) MLS was selected to develop an Adult Softball Program where none existed. In its second year of operation, MLS has filled to capacity all of the field space allocated for adult softball programming. MLS conducts the Adult Softball Program four (4) seasons per year. MLS maintains two (2) fields with 65' base paths and skinned decomposed granite infields. The Registration Fees charged under the current Operating Services Agreement are $320.00 for eight (8) game Winter seasons and $350.00 for ten (10) game Spring, Summer and Fall seasons. Officials' Fees are $20.00 per team per game and the New Team Fee is $35.00. 17. City of San Bernardino Mitch Assuma, Recreation Supervisor 547 North Sierra Way San Bernardino, California 92410 (909) 384-5132 Email: asskim Yta rni(c?ci.san-bgrnaydina.ca.us Contract Inception Date: September 2003 Years of Service: 8 Approximate Annual Contract Value: $19,000.00 2011 Spring Season Slow Pitch Team Participation: 6 (Mens) 2011 Summer Adult Baseball Team Participation: 12 Section 2 -Page 11 Major League Softball, Inc.—Response to the Request for Statement of Qualifications Section 2—Statement of Prior Experience MLS operates the City of San Bernardino Adult Softball and Baseball Programs providing its full scope of program marketing, administration, umpiring, computerized scorckeeping, customer service, web hosting and field maintenance services. MLS operates the San Bernardino adult softball program four (4) seasons per year and the baseball program for one (1) season consisting of 15 games each summer. MLS maintains two (2) softball infields and performs one (t) to three (3) treatments per week per field. Each field has 65' base paths with skinned brickdust infields. The Softball Registration Fees charged under the current Operating Services Agreement are $285.00 for eight (8) game Winter seasons and $315.00 for ten (10) game Spring, Summer and Fall seasons. Officials' Fees are $20.00 per team per game and the New Team Fee is $35.00. Adult Baseball Registration Fees are $750.00 and $85.00 per team per game for two man mechanics and an Official Scorer using the MLS Computerized Scoring Service. 18. City of Duarte Cesar Monsalve Recreation Supervisor 1600 E. Huntington Drive Duarte, CA 91010 (818) 357-7931 Email: alrorrsal ccaccessdusrrte.ccrrxr Contract Inception Date: July 1993 Years of Service: 18 Approximate Annual Contract Value: $18,000.00 2011 Spring Season Team Participation: 19 (Coed and Mens) MLS operates the City of Duarte Adult Softball Program providing its full scope of program marketing, administration, umpiring, computerized storekeeping, customer service, web hosting and field maintenance services. The Pasadena adult softball program is conducted three (3) seasons per year. MLS maintains three (3) infields and performs four (4) to five (5) treatments per week per field. All three (3) infields have 65' base paths with skinned decomposed granite infields. The current Registration Fees charged under the current Operating Services Agreement are $290.00 for eight (8) game Winter seasons and $315.00 for ten (10) game Spring, Summer and Fall seasons. Officials' Fees are $20.00 per team per game and the New Team Fee is $35.00. Section 2 -Page 12 Major League Softball, Inc.—Response to the Request for Statement of Qualifications Section 2—Statement of Prior Experience 2.2 MLS Field Maintenance Services Clients The following is the list of clients that have engaged MLS for specific field maintenance services. The services provided to each client are described below along with the approximate annual value of each contract. Clients are listed in order of Annual Contract Value: 1. City of Santa Ana Mike Lopez Parks Superintendent P.O. Box 1988 Santa Ana, California 92866 (714) 231-6112 mlopez5@santa-ana.org Contract Inception Date: July 2007 Years of Service: 4 Approximate Annual Contract Value: $180,000.00 MLS services 22 infields performing one (1) to five (5) treatments per week per field. In the Districts service by MLS, there are 20 multi -use, soft balUbaseball diamonds with 60-90' base paths and skinned infields and 2 baseball fields with turf infields. Additional services include batter's box and pitching mound maintenance, laser leveling and infield mix installation, as well as field fixture removal and replacement. MLS provides mowing and turf renovation services for the infields with turf. 2. City of Orange Dana Robertson Parks Maintenance Superintendent 300 East Chapman Avenue Orange, California 92866 (714) 744-7272 Email: drobeawnQi cit oforango" Contract Inception Date: March 2010 Years of Service: 1 Approximate Annual Contract Value: $72,000.00 MLS prevailed in a Request for Bids process to provide various turf renovation, laser leveling and field improvement services for all 18 fields throughout the City. Services include turf aeration, verti-cutting and fertilization as well as turf border renovations, laser leveling and infield mix procurement. Section 2 -Page 13 Major League Softball, Inc.—Response to the Request for Statement of Qualifications Section 2—Statement of Prior Experience 3. City of Laguna Niguel John Banks Recreation Supervisor 29761 Crown Valley Parkway Laguna Niguel, CA 92677 (714) 362-4350 Email: ibanksci,l.3 a la-C�1Kxel.ca.as Contract Inception Date: March 1996 Years of Service: 15 Approximate Annual Contract Value: $60,000.00 MLS provides an infield brickdust maintenance program for the City of Laguna Niguel. MLS maintains 19 infields and performs no fewer than two (2) treatments per week per field. The fields range from skinned Little League diamonds with 60' base paths to infields with synthetic turfs. Two (2) infields are regulation baseball sized with skinned brickdust infields. 4. City of Long Beach Jeff Grant Adult Sports Supervisor 10" Street Long Beach, California 92866 (562) 570-1737 Contract Inception Date: January 2006 Years of Service: 5.5 Approximate Annual Contract Value: $50,000.00 MLS provides a complete infield maintenance program for the City of Long Beach. MLS services seven (7) infields performing one (1) to seven (7) treatments per week per field. All the Long Beach fields are multi -use, softball/youth baseball diamonds with 60-90' base paths and skinned infields. Additional services include perimeter border maintenance, deep scarification and leveling as well as field fixture removal and replacement. Section 2 -Page 14 Major League Softball, Inc.—Response to the Request for Statement of Qualifications Section 2—Statement of Prior Experience 5. St. Anthony High School Brian Walsh Assistant Principal/Head Football Coach 620 Olive Avenue Long Beach, CA 90802 (562) 435-4496 xt. 1232 b r ian.wal slrLJ)i,0nabeachsai nts. org Contract Inception Date: April 2010 Years of Service: 1 Approximate Annual Contract Value: $12,500,00 MLS provides a complete landscape maintenance service for the St. Anthony's campus and athletic fields. This includes a regulation football/soccer field, a regulation baseball field and a practice infield for baseball. Services include turf mowing, turf fertilization and renovation as well as edging and weeding. Service frequency is once per week with annual renovations. 6. City of Yucaipa Todd Gutjhar Community Services Supervisor 34272 Yucaipa Blvd. Yucaipa, California 92885 (909) 790-7460 Ext. 30 t;�i �l � rilrr�r.;�r�cnil�t�,�srg Contract Inception Date: January 2010 Years of Service: 1.5 Approximate Annual Contract Value: $8,000.00 MLS provides infield services performing two (2) to four (4) treatments per week per field. All Yucaipa fields are multi -use, softball/youth baseball diamonds with 65' base paths and skinned infields. Additional services include batter's box and mound maintenance, perimeter border maintenance as well as field fixture removal and replacement. Section 2 -Page 15 Major League Softball, Inc.—Response to the Request for Statement of Qualifications Section 2—Statement of Prior Experience 2.3 List of Contract Service Clients The following is the list of clients that have engaged MLS for selected program services. The services provided to each client are described below along with the approximate annual value of each contract. Clients are listed in order of Annual Contract Value: 1. City of Anaheim Michael Brandt Recreation Services Specialist - Adult Sports 200 South Anaheim Boulevard Anaheim, California 92805 (714) 254-5290 Email: iiibrandtrr.atrahchr.net Contract Inception Date: March 1989 Years of Service: 22 Approximate Annual Contract Value: $89,000.00 MLS has provided an array of contract services including, mailing list maintenance, tournament marketing, team classification, league formation, game scheduling, umpiring, computerized scoring, and league and tournament coordination services. Currently, MLS provides a contract umpiring service with program coordination via a dedicated Crew Chief. The City of Anaheim Adult Softball Program is conducted four (4) seasons per year and serves 90-150 teams per season. 2. City of Yucaipa Todd Gutjhar Community Services Supervisor 34272 Yucaipa Blvd. Yucaipa, California 92885 (909) 790-7460 Ext. 30 ��tir� alr r �cuc ai ��a.or� Contract Inception Date: May 2007 Years of Service: 4 Approximate Annual Contract Value: $23,000.00 MLS provides contract assigning/umpiring service to the adult slow pitch program. MLS also provides a roving "Crew Chief' who visits each field every day the program operates. The City of Yucaipa's Adult Softball Program is conducted three (3) seasons per year and serves 50-60 Men's, Coed and Women's slow pitch teams per season. Section 2 -Page 16 Major League Softball, Inc.—Response to the Request for Statement of Qualifications Section 2—Statement of Prior Experience 3. City of Long Beach Jeff Grant, Adult Sports Supervisor 4700 Deukmejian Drive Long Beach, CA 90804 (562) 570-8921 Email: igffirey' rant lon bcacl�. Contract Inception Date: August 1995 Years of Service: 16 Approximate Annual Contract Value: $16,000.00 MLS provides contract assigning/umpiring service to the adult slow pitch program. MLS also provides a roving "Crew Chief' who visits each field every day the program operates. The City of Long Beach Adult Softball Program is conducted three (3) seasons per year and serves 150-175 Men's, Coed and Women's slow pitch teams per season, 4. City of Yorba Linda Rob Cavanagh Recreation Supervisor P.O. Box 87014 Yorba Linda, California 92885 (714) 895-5860 ext. 567 Email: stacvrci,eves#�rvnster,c<t.�s Contract Inception Date: September 2005 Years of Service: 6 Approximate Annual Contract Value: $10,000.00 MLS provides an array of contract services including contract assigninglumpiring, computerized scoring, web hosting and field preparation services. The City of Yorba Linda Adult Softball Program is conducted four (4) seasons per year and serves 30-36 teams per season. Section 2 -Page 17 Major League Softball, Inc.—Response to the Request for Statement of Qualifications Section 2—Statement of Prior Experience 5. City of Buena Park Dale Kurata Recreation Supervisor 8150 Knott Avenue Buena Park, CA 90620-3159 (714) 562-3854 Email: dkurata@buenapark.com Contract Inception Date: January 2000 Years of Service: 11 Approximate Annual Contract Value: $8,000.00 MLS provides a contract assigning/umpiring service to the Adult Slow Pitch Program. The City of Buena Park Adult Softball Program is conducted three (3) seasons per year and serves 48-60 teams per season. 6. City of Westminster Stacy Yoshida Sports Coordinator 8200 Westminster Boulevard Westminster, California 92683 (714) 895-5860 ext. 567 Email: ,tacyy vci.wc iw inster,ea.us Contract Inception Date: April 1992 Years of Service: 19 Approximate Annual Contract Value: $5,000.00 MLS provides an array of contract services including, umpiring, computerized scoring, web hosting and field preparation services. The City of Westminster Adult Softball Program is conducted three (3) seasons per year and serves 6-8 teams per season. Section 2 -Page 18 Major League Softball, Inc.—Response to the Request for Statement of Qualifications Section 2—Statement of Prior Experience 7. City of Los Alamitos Ron Noda Recreation Supervisor 10911 Oak Street Los Alamitos, CA 90720-2315 (562) 430-1073, Ext. 520 Email; 3r�sr��i_lc-r�la�i�itos.ca.ris Contract Inception Date: January 2000 Years of Service: 11 Approximate Annual Contract Value: $4,000.00 MLS was selected to provide contract assigning/umpiring service for the Adult Slow Pitch Program. The City of Los Alamitos Adult Softball Program is conducted three (3) seasons per year and serves 24-36 teams per season. Section 2 -Page 19 Section 3.0—Proposed Operation/Improvements Proposed Staffing and Project Organization MLS provides complete League Administration Services for 18 municipalities via its Program Services Division (hereafter "PSD"). The PSD employs six (6) full time people that comprise the "Administrative Staff' (hereafter "AS"). The AS are stationed at two (2) area offices, which are MLS's Corporate Headquarters located in Burbank, California and the Orange County/Inland Empire Area Office located at 371 E. River Avenue, Orange, California 92866. The PSD provides program marketing services via direct mail, email and the internet, conducts seasonal team registration, and handles all customer service duties. AS answer telephone calls and respond to all participant and interest inquires both telephonic and electronic, draft and distribute game schedules, design and manufacture awards merchandise and post everything from game schedules to field conditions to game scores to performance statistics onto its website at www-misoftball.com. And, MLS performs all of these services for more than 200 leagues consisting of over 1,300 teams per season, four (4) seasons per year. MLS's AS also assign and evaluate the performance of more than 180 Umpiring and 100 Scorekeeping Officials on an ongoing basis (a copy of MLS's roster of scorekeeping and/or umpiring officials is proprietary and will be provided upon request). MLS is authorized by the Southern California Municipal Athletic Foundation (SCMAF) to conduct umpire training clinics and to certify umpires. MLS tas certified more umpires than any other certifying agency for the past eight (8) years running (Umpires certified by MLS can be viewed on the "Officials page" at �vu+,semal vr). The C.E.O. and Director of Umpiring Operations are invited to attend the annual meeting of SCMAF's Rules Committee and participate in drafting and approving new adult softball rules each year. MLS recently developed and implemented a proprietary internet program known as the MLS Online Umpiring System (OUS). The OUS includes an objective Performance Evaluation Methodology and Tracking System to improve officiating performances and quality assurance. The MLS Field Maintenance Division (hereafter "FMD") utilizes the services of twelve (12) Infield Prep Providers and is managed by Patrick May, a full time Director of Field Maintenance Operations. The FMD currently provides ball field maintenance services to the same 18 municipalities served by the PSD along with another 6 municipalities where the scope of maintenance services is more comprehensive. Every Infield Prep Provider possesses a John Deere 1200A Ball Field Conditioner that is outfitted with specialized infield grooming implements. They carry all of the necessary hand tools such as rakes, shovels, hoses, quick coupler keys, chalk boxes, etc. MLS owns state of the art Laser Leveling equipment as well as turf renovation equipment, power washers, etc. Major League Softball, Inc.—Response to the Request for Statement of Qualifications Section 3—Proposed Operation/lmprovements MLS will service the City of Costa Mesa Adult Softball Program at TeWinkle Sports Complex from its Orange County/Inland Empire Area Office utilizing its roster of Orange County Umpires and Scorekeepers. The key to MLS's league operations is a dedicated League Director. The following Administrative Staff are designated as "key personnel" for this contract: • Dave Johnson, President and "Project Manager" for this Operation Johnson possesses 25 years experience administering adult softballlbaseball programs, training League Directors, Umpires, Scorekeepers and Prep Providers. Johnson also has 20 years experience owning and operating a commercial batting cage as well as a small food and beverage concession. In addition, Johnson heads the Corporation's Construction Division which has built similar structures. Johnson will personally participate in all meetings and will correspond directly with the City's designees or contract monitors. • Patrick May, Vice President and Director of Field Maintenance Operations May has been with MLS for six (6) years and has served in his current capacity for the last five (5) years. May has 15 years experience with landscape maintenance and as a Golf Course Superintendent at Edwards Air Force Base. May will oversee all field preparation, turf and facility maintenance/repair and will be responsible for maintaining tools and equipment. • Bobby Snarey, Programs Manager Snarey possesses 15 years experience with MLS as an Umpire, Scorekeeper and League Director. Snarey has held his current post for the past two (2) years. Snarey shall be responsible for interacting with Costa Mesa adult softball program participants for all customer service inquiries and shall classify teams and form leagues. Snarey will conduct all preseason managers' meetings and will become familiar with each team and team manager to provide unsurpassed customer service. Snarey and his Customer Service Specialist work to ensure phone calls are answered live and email messages are immediately returned. • Russell Paige, Director of Officiating Operations Paige possesses 12 years experience with MLS as an Umpire, Scorekeeper, Prep Provider and Customer Service Specialist. Paige has been at his current position for the past two (2) years. Paige is responsible for Certifying each Umpire and Scorekeeper that provides officiating services in the Orange County Area. Paige and his crew of Evaluators constantly perform objective 50 pitch Evaluations that are posted online and result in a Leader Board via the MLS Online Umpiring System. Surveys of program participants during the past year reflected that this system has significantly improved officiating performances in every program served by MLS. Section 3 -Page 2 Major League Softball, Inc. ---Response to the Request for Statement of Qualifications Section 3 ---Proposed Operationllmprovements • Shannon Beardsley, Director of Assigning Operations Beardsley possesses 15 years experience with MLS as a Scorekeeper, League Director, Data Processing Specialist and Web Hosting Director. She has been at her current post for two (2) years and is responsible for the assignment of Umpiring and Scorekeeping Officials to games in Orange County. Beardsley monitors game schedules and communicates with officials on a daily basis to ensure that each shift is covered. • Eileen Randall, Data Processing Director Randall possesses 14 years experience with MLS as a Scorekeeper, League Director and has been at her current full time position as Data Processing Director for 10 years. Randall will be responsible for processing statistical data as well as tracking and filing all pertinent Costa Mesa paperwork such as Hold Harmless Agreements, Accident Reports, Incident Reports, etc. • Craig Sherwood, Web Hosting Director Sherwood has been with MLS for the past two years. Sherwood will be responsible for the daily updating of the Costa Mesa section of the website such as game scores, original and revised game schedules, field conditions, and seasonal registration information. • Dedicated Costa Mesa League Director If selected to operate the facility, MLS will select an experienced individual from its roster of Officiating Contractors to be the dedicated Costa Mesa League Director. The backbone of every MLS operation, the League Director shall be present at the facility each day/evening that the Adult Softball and Baseball programs operate. The League Director ensures that all game officials are on time, in uniform and provide outstanding service to the program participants. As a Certified Umpire and Scorer, the League Director can step in if there is an emergency such as an injury or a late arriving official and is always present to answer questions and address concerns. The League Director is what sets programs administered by MLS apart from all others in the industry. MLS warrants that it will immediately communicate any change to the aforementioned "key personnel" to the appropriate City of Costa Mesa liaison staff member. Work Plan This proposal consists of five major operational components at TeWinkle Sports Complex: 1) Year Round Adult Softball and Baseball Programs; 2) Weekend Field Licensing for Youth/Adult Tournament and Travel Ball Events; 3) Food and Beverage Concession; 4) Ball Field, Landscape and Facility Maintenance Services; 5) Field/Facility Improvements; Section 3 -Page 3 Major League Softball, Inc.—Response to the Request for Statement of Qualifications Section 3—Proposed Operation/Improvements It is critical to understand that the number of adult teams/participants will be directly impacted by the amount of time that is allocated for adult play. For example, if youth groups must be permitted use of field space in the late afternoons prior to adult play, this will impact the number of hours that will be available for adult league play and thus the potential revenue generated from Registration Fees and Concession Sales. Currently, most Sports Complex operations begin adult games at 6:00 p.m, and schedule four (4) to five (5) games per field per evening. This enables an operator to accept 8-10 teams per field per day which improves the financial perspective significantly over the City's status quo three (3) game, 6-7 teams per field format. However, the four (4) to five (5) game format also means that the facility will be operating with lights on and the commensurate noise and traffic in the area until after 11:00 p.m. which might not be tolerated by nearby residents and the community as a whole. The City currently programs three (3) games per weeknight evening with the first game starting at 6:30 p.m. and the last game scheduled at 8:50 p.m. It clear that the intent of the current format is have the lights off at or close to 10:00 p.m. If the City's goals and objectives for TeWinkle Sports Complex include providing field use to local youth groups on weekdays, then an operator must know the specifics of that use in order to accurately project income, MLS warrants that it will provide adult softball and baseball programs of the highest caliber and that it will attract enough participation to maximize the use of the facility. This utilization will definitely recover all of the utility costs such as water and electricity (assuming these utilities are on separate meters for the Sports Complex) as well as the costs to maintain the trees, shrubs, turf, hardscape and structures inside the perimeter of the Sports Complex as well as the parking lot on Arlington Drive. MLS typically retains a mutually agreed upon sum for each team that participates in Adult Softball and Baseball Programs. These sums range from 65-80 percent depending on a number of factors that relate to field space allocations, program features provided and the level of maintenance program involved. Once these important questions are answered, MLS could then provide a specific revenue proposal that will generate revenue for the City in excess of the maintenance and utility costs. Year Round Adult Baseball and Softball Program Operations MLS will provide all of the programming services as described in Sections 11.-IlL., of the attached Menu of Services titled "Major League Softball The Major League Alternative to Adult Softball/Baseball Program Administration and Ball Field Maintenance". MLS proposes to provide league and tournament marketing services, program administration and coordination, officiating services including the MLS computerized scoring system as well as individual awards for I` -Place and 2nd -Place teams for both programs. MLS will also provide its Standard Ball Section 3 -Page 4 Major League Softball, Inc.—Response to the Request for Statement of Qualifications Section 3—Proposed Operation/Improvements Diamond Maintenance System (SBDMS) as described in Section IV for both programs as well as the Facility/Landscape Maintenance Program described below. The Costa Mesa Adult Softball Program will be placed online and participants will be able to register their teams, make payments, pick up players, view their game schedules and access League Standings, Individual Statistics and League Leader lists. MLS proposes to operate the Adult Softball Program four (4) seasons per year. MLS will implement its proven seasonal format with "Winter Leagues" consisting of eight (8) games plus playoffs and Spring, Summer and Fall Leagues consisting of ten (10) games plus playoffs. Each season will continence as follows: Winter will begin during January, Spring will begin during March, Summer will begin during June and Fall will commence during September each year. MLS proposes to operate a state-of-the-art Adult Baseball League Program two (2) seasons per year on Sunday only. The Costa Mesa Adult Baseball League (C.M.A.B.L.) will be positioned online along with MLS's other adult baseball programs sponsored by the cities of San Bernardino and Riverside. The program would receive all of the online registration and content access benefits that exist at www.misoftball.com. The Registration Fees charged and the City's "Royalty" would be determined by mutual agreement. Teams would be charged Team Registration Fees based on a twenty (20) game Spring/Summer League and a fifteen (15) game FalUWinter League. Team Registration Fees would not include Officials' Fees which would include two man mechanics and an Official Scorer using the MLS Computerized Scoring System. The Official Scorer would also perform "between game" field maintenance services such as watering, raking/compacting the mound and home plate areas as well as re -chalking lines. Youth/Adult Tournament/Travel Ball Field Licensing MLS will invite youth fast pitch softball and baseball organizations such as U.S.S.S.A. and A.S.A. as well as various travel/club programs to book weekend tournament/travel ball events at TeWinkle Park on a "Field Licensing" basis. Field Licensing shall take place on Saturdays from 8:00 a.m. until 10:00 p.m. and on Sundays from 8:00 a.m. until 3:00 p.m. The specific fields and the number of weekends licensed is a sensitive community issue that must be determined by mutual agreement between MLS and the City. MLS will provide a "Facility Attendant" during all Field Licensing events. MLS will ensure that all groups provide proper insurance (including "participants' coverage) to indemnify both entities during such uses and events. Section 3 -Page 5 Major League Softball, Inc. --Response to the Request for Statement of Qualifications Section 3—Proposed Operation/Improvements Field Licensing and Field Preparation Fees should also be established by mutual agreement between the City and MLS. MLS believes these fees must be competitive with those charged by surrounding facilities and agencies such as the cities of Irvine and Huntington Beach. Food and Beverage Concession MLS warrants that it possesses the necessary financial resources and expertise to obtain all necessary licensing and specialized equipment, utensils and inventory such that a full scale concession operation, including the sale of Beer and Wine or Liquor is provided at TeWinkle Sports Complex. MLS will reserve the right to sub -contract the Food and Beverage Concession to a City approved concessionaire who has a rich background in the food and beverage industry. Without question, a concession that vends alcoholic beverages will greatly enhance the revenue generated at this facility. However, the presence of alcohol will also significantly change the way in which the operation is staffed and managed. First, all access points will need to be gated and controlled. Second, there will need to be security personnel at entrances and exits to ensure that visitors do not bring food and beverages into the facility (except water) and that no alcohol is taken outside the Sports Complex, There will need to be Custodial staff on duty during the hours of operation to keep up with the trash and the restroom stocking/cleaning. Finally, until it is determined that the community will be positively disposed to a food and beverage concession at TeWinkle Sports Park (which includes alcoholic beverages) and the days and hours of operation of the concession are specified, it would be difficult to provide meaningful financial projections. MLS believes that while a revenue sharing system should be used for all sports programming and field licensing activities, a fixed monthly fee could be established for the Food and Beverage Concession based upon the type of alcoholic beverage license allowed and the days and hours of operation. Section 3 -Page 6 Major League Softball, Inc.—Response to the Request for Statement of Qualifications Section 3—Proposed Operation/Improvements Ball Field, Landscape and Facility Maintenance Services MLS is a State Licensed Landscape Contractor (Class C-27, 845268) that understands the value and importance of properly maintained fields. MLS has the equipment and manpower to provide a complete field/landscape maintenance regimen at TeWinkle Park. MLS proposes to maintain al l of the turf, traction areas and irrigation systems inside the Sports Complex. The scope of services and the frequencies to be provided are as follows: Winter Spring Summer Fall FIELDILANDSCAPE MAINTENANCE COMPONENTS: Frequencies Frequencies Frequencies Frequencies Totals Number of Fields Maintained Mowing Events (Baseball Infield & 4 Outfields) Edging/Hoeing Events (All Turf/Traction Borders) Water blasting Events (All TurffFraction Borders) Fertilization Treatments (All Turf) Weed Spraying Treatments (Traction Areas) Weed Spraying Treatments (All Turf) Turf Aeration Treatments ScalplDe-thatch Treatments Turf Over -seed inglTop Dressing Treatments Pest Control Treatments Line Painting Treatments Laser Leveling Events (All Traction Areas) Sprinkler System Checks & Maintenance/Repair MLS possesses walk -behind greens mowers for mowing the baseball infield, a John Deere Tri- plex and a Jacobson Fairway mower to mow the outfields, a Skagg mower and specialized equipment for high end turf maintenance. This equipment includes an aerator, top -dressing machine, de -thatcher, slit seeder, fertilizer spreader, and multiple lasers, receivers, 3 point grading systems and John Deere and Kubota tractors to pull all of these machines. MLS Vice President and Director of Maintenance and Construction Operations, Patrick May, will develop a complete agronomics plan for TeWinkle Park and will obtain approval from the City's Parks Maintenance Management prior to its implementation. MLS warrants that its agronomics plan will render playing surfaces that are safe, aesthetically pleasing and recover more quickly after rain. MLS shall provide dedicated staff to perform daily custodial tasks such as trash pick up, restroom cleaning/stocking and hardscape cleaning. All areas where hardscape borders turf shall be edged weekly with a gas powered edger and all grass clippings will be properly disposed. MLS will perform al l tree trimming services inside the perimeter of the Sports Complex and in the Parking Lot on Arlington Drive. Section 3 -Page 7 Major League Softball, Inc.—Response to the Request for Statement of Qualifications Section 3—Proposed Operation/Improvements Field/Facility Improvement Services In addition to any upgrades needed to provide a high quality Food and Beverage Concession as described above, MLS will perform the following improvement services to enhance the fields and the facility: The infield watering system on each field will be reconfigured such that there will be three (3) valves per field to provide much better control of the water. Traction areas will be watered multiple times each day for improved surface texture and superior playability. The perimeter edges on the three (3) softball fields will be expanded to 70 feet from the 50' pitching rubbers and the sprinkler heads will be moved accordingly. This will make the fields playable for Youth Travel/Tournament play up to the 12 and under level because the fields will accommodate 70' base paths. This will be a critical factor for weekend revenue generation. The turf borders on each field will be renovated to provide smooth transitions from traction to turf and eliminate the berms. Areas where the turf is worn shall be removed and the soil will be prepared and new sod planted. Additional seating will be installed around the Concession Building to accommodate the Concession operation. Implementation Schedule MLS will provide specific revenue sharing and monthly lease payment information within three (3) working days once the questions posed above regarding hours of operation, youth -adult field allocation time, program/field licensing fees and the Food and Beverage Concession are answered. If awarded a contract, MLS has the financial resources to immediately commence with the proposed field/facility improvements and begin the license procurement process(es). While the facility/field improvement projects are underway, the MLS Program Services Division could begin the marketing campaigns for the Adult Softball, Baseball and Weekend Field Licensing programs. MLS prefers a five (5) to six (6) week marketing period for each season. We believe one of the most salient benefits of this proposal is that it will not be necessary to shut the facility down or lose any programming continuity. In summary, the community will see noticeable improvements on the ball fields, there will be increased usage via a sold out adult softball program and a new adult baseball program. There will be increased weekend activity due to the field improvements and an aggressive approach to drawing avid "Travel/Club" youth play. Section 3 -Page 8 MAJOR LEAGUE SOFTBALL "THE MAJOR LEAGUE ALTERNATIVE TO ADULT SOFTBALL PROGRAM ADMINISTRATION AND BALL FIELD MAINTENANCE" Menu of Services Currently Available David R. Johnson, President Major League Softball, Inc. Corporate Headquarters: 621 East Walnut Avenue Burbank, California 91501 (818) 559-8787, ext 5 (818) 559-9780 Fax dj-mis@pacbell.net E-mail Section r: A Brief Background ............................... 1 Experience Makes The (Soft)ball Starts Rolling ...................... 2 the Difference The Good Word Spreads .......................... 2 State -of -the -Art Improvements ................ 2 The Survey Says ............................ 2 Keeping Ahead of the Game .................. 3 League Directors ........................... 3 LDs: The Missing Links ..................... 3 R & D; Recruitment and Development .......... 4 Area Administrative Directors ................ 4 Drill the Umpires(s) ........................ 4 One More Giant Step ........................ 5 The Tractor Factor .......................... 5 A Major Test for Major League Softball ........ 5 The Ultimate Challenge ..................... 6 Instant Success ............................ 6 Conclusion........................................ 7 Section II: Design and Publication of all Adult Softball Description of Program Forms and Related Documents ........... 7 Preseason Mailing List Processing/Maintenance Marketing Services and Bulk Mail Handling .' .................... 7 Press Releases, Public Relations and Program Marketing ......................... 8 Team Registration Process ................... 8 Team Classification and League Formation Services ......................... 8 Game Scheduling Services ................... 9 Preseason Managers' Meeting ................. 9 Section III, League Coordination Services ................ 9 Desc.r ipfioii of Official Scorers and the MLS Computerized lo- easolr servievs Scoring System ........................... 10 MLS Umpiring Services .................... 11 Game Materials ........................... 13 Awards Design, Procurement & Distribution .... 13 Section I: Standard Ball Diamond Maintenance System ... 14 Description of Periodic Field Repair Services ................... 15 Field Maintenance Infield Treatment Program .................. 16 Set -vices Section V: Standard Financial Structures & Terms ........ 17 Se iton I: Standard Insurance Coverages, Indemnity and Fiduciary Responsibilities ................... 18 Section VII: Professional References .................... 20 MAJOR LEAGUE SOFTBALL I. EXPERIENCE MAKES THE DIFFERENCE Major League Softball, Inc. (MLS), has assembled a management team of educated and experienced business, marketing and maintenance professionals who all share one love: Softball. Our boundless passion and respect for this game continually motivates us to provide softball programs that offer the best customer service, innovation, and value. After fourteen years of evolution and growth, Major League Softball remains devoted to two very important goats: constantly improving the quality of every one of our programs and continually increasing the enjoyment level of every softball player in these programs. A Brief Background Like many successful enterprises, MLS hails from humble beginnings. During the summer of 1986, armed with a single computer system, a personally developed software package and a fervent desire to help organized softball fulfill its enormous potential, MLS founder and president Dave Johnson presented City of Orange recreation manager Rich Kollen with a proposal to provide his city's softball program with a first -of -its -kind computerized scoring service. A former president of the Southern California Municipal Athletic Federation (SCMAF), Kotlen saw a great deal of promise in Johnson's computerized concept, but he believed it lacked certain ingredients necessary to ensure a successful program, specifically Kollen cited the need for certain practical services, including the recruitment, training and supervision of scorekeeping personnel; and various administrative and marketing duties ranging from mailing list maintenance to game scheduling. Undaunted, Johnson quickly developed a recruiting and training program that prepared a 15 -person crew to accurately input the results of every play every evening at six fields (the number of fields utilized by the City of Orange). In addition to providing a trained scorer for each field, Johnson also created the supervisory position of Community Director (CD), an on-site league coordinator who managed the day-to-day operation of the program. Johnson selected a Community Director who was a certified scorekeeper and outfitted him with a telecommunications pager so that no problem or situation would ever be left unattended. The CD's duties also included ensuring that equipment and supplies were available to scorekeeping staff and that high standards of service were maintained by scorers, umpiring officials, and field maintenance personnel. A much-needed innovation, the Community Director would soon become the backbone of every softball program served by MLS. Impressed, City of Orange Recreation Manager Kollen gave Major League Softball its first job in 1987: managing the City of Orange's softball program. And when play began in the spring of that year, the softball players quickly noticed the improvements wrought by MLS. As they came to bat, players smiled as their names were announced; and there was a great deal of intrigue at the end of each half -inning when a dot matrix printer was heard recording the previous inning's results. Reaction to Major League Softhall's instantaneous statistical reports, weekly newsletter and other innovations was immediate and virtually unanimous—and in that spring season of 1987, Major League Softball, Inc., had indeed become a reality. THE MAJOR LEAGUE ALTERNATIVE The (Soft)ball Starts Rolling Word spread quickly. and later in that year, MLS was asked to join the City of Fuller -ton's softball administrative team. As he had done for the City of Orange, Johnson created: custom game scheduling software, a proprietary mailing list data base, an automated team classification system, and state-of-the-art graphics capabilities to design and publish program marketing materials. Not only did these enhancements provide the City of Fullerton with a much -improved program, but MLS used them to supply future clients with a comprehensive solution to marketing and administering their softball programs. Pleased with Major League Softball's administrative capabilities, the City of Fullerton asked MLS in 1988 to manage another aspect of its program: supervision of umpiring assignments. MLS president Johnson responded by creating the position Director of Umpiring Operations, and then set about creating and implementing the MLS Umpire Training Program that is currently endorsed by SCMAF. The Good Word Spreads In 1989, the City of Anaheim joined the list of agencies using the full spectrum of MLS's contract services. And in every situation, the entity using Major League Softball's services enjoyed substantial increases in team registration and revenue soon after entering into a contractual relationship with MLS. Moreover, with the added marketing and administrative assistance provided by MLS, every agency's program was expanded to include a fourth, or "Winter," season—and as a result, team registrations and resulting revenues reached new plateaus. State -of -the -Art Improvements To successfully service a substantially larger number of clients, teams and responsibilities, MLS continued to develop new ideas and services. For example, 24-hour telephone "hotlines" providing scores and field conditions were originated; and a uniform "team acceptance policy' was instituted to deal with an ever-growing problem—greater demand than available field space. And, MLS proved that with the use of computing it could form more competitive leagues. Specifically, after comparing scores from over 20,000 softball games between 1988 and 1990, MLS devised an automated Team Classification System—a method able to effect a reduction of the average run differential between each game's winner and loser by more than 40 percent! The Survey Says ... As one might imagine, Major League Softball, Inc., learned a great deal from administering several different programs on a year-round basis—including the fact that each softball program has its own unique characteristics and personality. Thus, the practice of surveying team managers prior to initiating service became an invaluable tool. Incisive questionnaires were developed and distributed to returning participants to ensure that the most popular rules and features of individual leagues were preserved. MLS management was quick to discover that a successful program is much more predictable when its participants' input is actively solicited. MAJOR LEAG 1) Keeping Ahead of the Game As early as 1988, Major League Softball's rapid growth brought about some difficult decisions. Several opportunities to expand the business into new geographic areas were intentionally passed up because of MLS's desire to maintain high standards of quality and service --even if it meant turning down additional income. L, ' , ' _ 4 _ Assuming the City of Anaheim's umpiring chores in 1990 dictated a reorganization of Major League Softball's management structure. President Dave Johnson realized that MLS had grown in such size and scope that the Community Director position would have to be redefined. Specifically, Johnson believed that the scope of the CD's duties was too narrow—that the day had arrived when the on-site manager- would have to be both an experienced scorekeeper and a knowledgeable umpire FT 13 ALL Only when this occurred would the League Directors (LDs), as they are now called, be fully qualified to evaluate both types of contractor. League Directors The newly created League Directors were given the authority to take disciplinary action, levy service charges and reward scorers and umpires for providing outstanding service. Johnson would further expand the LD's scope to include responsibility for the daily scheduling of their designated scorekeeping crew, a task heretofore handled at corporate headquarters. This significant shift in responsibility was gratefully received by scorekeeping contractors, because it gave them access to their scheduling contact right on the field, six nights a week. LDs: The Missing Links Just like the original CD's, League Directors carry telecommunications pagers, which among other benefits, allows them to take over whenever a scoring or umpiring contractor is tardy or absent. The LD's also perform the following functions: —participate in the scheduling and evaluation of umpiring contractors, —attend all preseason managers' meetings, —correct all scorekeeping errors, --disseminate written materials to team managers, and —respond to all questions, problems and complaints either by telephone or in person on the field. Although the time, effort, and cost necessary to successfiilly integrate the concept of a League Director into the Major League Softball format was considerable, the results have been extraordinary for all parties concerned. In fact, MLS points with pride to the fact that in the first four years of the League Director Program, an umpire and scorer were present at every scheduled game—encompassing more than 50,000 games! An amazing streak which is due in large measure to the outstanding performance of the League Directors. Students who score well at the clinic must then pass a rigorous 6 -game on -field examination under the watchful eyes of MLS's Senior Umpiring Instructors. THE MAJOR LEAGUE ALTE RNAT'I` E SCMAF-certified officials are not scheduled to work MLS -administered games until they have successfully passed the classroom, the on -field clinic, and the on-the-job exams. R & D: Recruitment and Development As was MLS President Johnson's intent, the concept of the League Director enabled him to concentrate on devising an effective system for the large-scale recruitment and training of umpiring, scoring, and supervisorial staff. After two years of trial and error, during which several methods of recruitment were attempted, Major League Softball has successfully formulated a recruitment program that presently yields, on average, 22 scoits per month. In fact in many instances, the recruitment program has been so effective that the number of interested contractors far exceeds Major League Softball's need for scorekeepers, umpires, and League Directors. The surplus of well-trained, certified contract scorers and umpires has enabled MLS to utilize the services of only the most competent contractors; thus, MLS has put itself in the enviable position of scheduling game officials based solely on the twin criteria of reliability and merit. Area Administrative Directors Because virtually every softball program MLS serviced was thriving, the need for full-time training professionals became increasingly evident. In response, MLS's Johnson created the position of Area Director of Storekeeping Operations (D.S.O.), whose chief responsibilities are to oversee League Directors in their region and to supply them with highly qualified storekeeping contractors. Presently, Jason Straub is available to each client on a day to day basis as the Orange County Area Director of Storekeeping Operations and Catherine Johnson serves the Los Angeles County Area as D.S.O. Both Directors are supplied with classroom facilities, dedicated training equipment and the day to day responsibility of executing MLS recruiting, testing and quality control procedures for all Official Scorers and League Directors in their districts. Drill the Umpire(s) Umpiring contractors are selected and trained by a tandem of Directors of Umpiring Operations (D.U.O.) who, like their D.S.O. counterparts, are responsible for managing the day to day operations in specific geographic areas. Under the supervision of President Johnson, Rex Davidson oversees the operations in the Orange County Area and Rod Arrant serves MLS's clients in the Los Angeles County Area. The D.U.O.s' primary responsibility is to direct the MLS umpire training and evaluation program. Because of an intense dedication and the thoroughness of its training program, MLS has consistently graduated the finest softball umpiring officials in Southern California. Specifically, after eight hours of instruction in an MLS classroom, prospective umpiring contractors must then attend a day long on -field clinic that is conducted by the Director and his staff. Each umpiring student is evaluated in 20 different categories and then depending on their overall score and their potential, the Director of Umpiring Operations will direct them to a senior Umpiring Instructor or require the student to return to a classroom and/or an on -field session for more instruction. Students who score well at the clinic must then pass a rigorous 6 -game on -field examination under the watchful eyes of MLS's Senior Umpiring Instructors. SCMAF-certified officials are not scheduled to work MLS -administered games until they have successfully passed the classroom, the on -field clinic, and the on-the-job exams. MAJOR LEAGUE SOFTBALL One More Giant Step By late 1991, MLS management was convinced it had developed and fine-tuned every conceivable aspect required to ensure a successful softball program. However, Rich Kollen, who gave Major League Softball its first job back in 1987 for the City of Orange, pointed out that MLS would not be a "complete program contractor" until it could provide field maintenance services commensurate with the scope and quality of its administrative, storekeeping and umpiring services. As was the case back in 1987, Kollen had identified a pivotal need that, if addressed, would not only result in a major cost reduction tool for each agency ---but this time would elevate Major League Softball, Inc., into a class by itself. After months of research, MLS president Johnson was convinced that providing a state-of-the-art field maintenance service was both necessary and viable. It was then necessary to find the right man to direct daily field maintenance operations. Johnson was delighted to discover that Jeff Kadis, one of Johnson's former student -athletes, had spent a great deal of time both studying and working the specialized art of ball field maintenance at College of the Canyons in Valencia, California. Johnson's ten years of maintaining his own baseball fields as a High School and College baseball coach coupled with Kadis' technical knowledge provided exactly what MLS needed to form the cornerstone of its newly established "Field Maintenance Division." The Tractor Factor One of Johnson's major research projects was to examine all of the latest tools and equipment specifically designed for ball field maintenance. Armed with corporate funds, Johnson selected a John Deere 1200 tractor outfitted with attachments specifically designed for ball field grooming. Though the JD 1200 was far from the least expensive option, it was clearly the superior machine for preparing and maintaining softball fields; thus Johnson did not hesitate to purchase one for MLS, then open a corporate line of credit through John Deere that made it possible to purchase additional JD 1200s. A Major Test For Major League Softball Meanwhile, Major League Softball, Inc., signed a contract with the City of Westminster to provide administrative, marketing, scoring and umpiring services for the city's Community Services Department. The City of Westminster enlisted MLS to expand the recently rejuvenated softball program, starting with the 1992 spring season. Specifically, the city wanted to double the size of its program by the end of four seasons of play. MLS was more than equal to the task, After but two seasons under MLS management, the City of Westminster's softball program posted a 54 percent increase in team registrations! THE MAJOR LEAGUE The Ultimate Challenge Buoyed by this impressive statistic and by its new "Field Maintenance Division," MLS jumped at the chance to compete for its first shot as the complete provider of a city's softball program --specifically, the City of Pasadena's. And upon concluding a comprehensive selection process, the City of Pasadena chose Major League Softball, Inc., to handle the city's entire softball operation. Thus, on July 21, 1992, with the first pitch of the City of Pasadena's summer season, Rich Kollen's vision had come to fruition: MLS was managing each and every detail necessary to provide a full-service softball program. If such an accomplishment doesn't seem monumental, consider that the City of Pasadena's program was being conducted on three fields, five nights per week, while accommodating just under 70 teams. Moreover, MLS had to accomplish all of the following: —create a publicity campaign and advertise the season, —register the teams and collect fees, —form leagues and devise schedules, —assemble and assign the umpiring and storekeeping staffs, —obtain the computerized scoring equipment and game balls, —conduct the preseason managers' meeting, and —completely renovate all three infields. What's more, MLS had to fulfill all of the above functions within four weeks of being awarded the contract—and despite the fact the closest MLS program was more than 30 miles from Pasadena! Instant Success Major League Softball was confident in its administrative abilities, but was thrilled when the MLS Field Maintenance Division received immediate accolades from both softball participants and the City of Pasadena's public works staff. In fact, Pasadena City College Athletic Director Ernie Romine, after observing the condition of the fields serviced by MLS, proposed a contract for maintenance of both the P.C.C. men's baseball and women's softball fields. And beginning in January 1993, Mr. Kadis' crews maintained the diamond used by the P.C.C. softball team on a contractual basis. A IJr1ryERNA`I I V E The City of Pasadena's next season, the fall campaign, experienced a marked increase in team registration. A total of 96 teams participated in the fall season, and a significant number of weekday teams were turned away because field space was maximized. This positive response was most gratifying for MLS and Director of Storekeeping Catherine Johnson, as increases in softball team registration from summer to fall are rare indeed. Thus, within six short years, Major League Softball, Inc., was scoring, umpiring, supervising, and marketing programs that, combined, served more than 700 teams each week! MAJOR LF FF , AIMILIMa AGUE SOFTBALL Welcome to the Menu! Competition breeds excellence. And in just seven short years, Major League Softball, Inc., became the Number I contract service provider of adult softball program related services in the most competitive area in the.country. Today, at the conclusion of its twenty- third year, MLS now serves 28 governmental agencies with it wide array of services. In fact, MLS has developed a program that is as unique as it is successful. A program that can operate every aspect of a softball league—from start-up to fee collection to field maintenance to umpire recruitment to all administrative functions. What's more, Major League Softball, Inc., can provide this entire range of services at an incredibly competitive cost. Thanks to talented employees, sophisticated software and fully field-tested techniques, we can provide your organization with the very best Softball League --at a very economical price. Speaking of economy, we realize that words can be cheap. That actions speak louder than words. And we know our activities of the past twenty years speak for themselves. But if you're still not convinced, ask our satisfied customers—like the cities of Pasadena, Riverside and Cerritos. After- all, in its aventy-three years of existence, MLS has neves- failed in an attempt to have a contract reneived. F A" II DESCRIPTION OF PRESEASON MARKETING SERVICES Each section describes specific proposed services as they would be performed for your Agency's Adult Softball Program. Examples of work provided to similar adult softball programs are available upon request. Prior to each softball season MLS will provide the following preseason marketing services to ensure that facilities allocated for Adult Softball Program play are fully utilized: Design and Publication of all Adult Softball Program Forms and related Documents MLS will produce all forms and marketing materials, related to the Adult Softball Program, including: League Announcement Flyers, "League" Rules, ("League" rules as referenced herein are adapted rules that deviate from the rules prescribed by the SCMAF rule book), Roster Addition Forms, Protest Forms, Player Ejection Forms and multi -part NCR forms such as the Official Team Roster Form and Lineup Cards. (All design work will be submitted to the appropriate Recreation Department staff member(s) for approval prior to distribution.) Mailing List Processing/Maintenance and Bulk Mail Handling Initially, MLS will input and store the Agency's existing mailing list of softball managers. After each mailing, MLS will compare the mailing list to current team rosters and returned mail to ensure that the mailing list is accurate and up-to-date. MLS will generate zip code -sorted adhesive mailing labels. In addition to printing the mailing labels, MLS will reproduce, collate and assemble the softball program announcement and registration information, which will then be inserted into envelopes and delivered to the U.S. Postal Service with mailing THE MAJOR LEAGUE ALTERNATIVE labels attached and first-class postage prepaid. Undeliverable mail shall be returned to MLS headquarters and the mailing list updated accordingly. Press Releases, Public Relations and Program Marketing Upon execution of the contract, MLS will produce and distribute press releases to various media in order to effectively publicize the Adult Softball Program and the unique services provided by MLS. During the course of each season, MLS will provide local media with current league standings and league leader information to generate additional interest in the Adult Softball Program. Team Registration Process MLS will conduct the team registration process, by obtaining the use of a location within the Agency's city limits where its highly qualified personnel will then supervise team registration. Due to the number of hours and staff provided, MLS warrants that Adult Softball Program participants will find team registration to be a simple and convenient process. During the registration process, MLS will require a team roster and the full registration fee from each team, then deposit all receipts into a trust account. MLS will pay to the Agency a sum based on agreement, within an established time frame. Prior to the commencement of the team registration process, MLS will obtain from the Agency's Recreation Department a softball leaguc facility schedule (providing the dates and times reserved for Adult Softball Program play on each softball field). MLS will analyze the facility schedules and determine the maximum number of teams that can play each day/night. By double-checking facility schedules prior to the registration process, MLS will be able to apprise teams of field availability at the time they register. In the event that a team's first choice of night is filled, it will be given the opportunity to select an alternative night to play. Naturally, returning teams to the Adult Softball Program and teams with a significant number of local residents will enjoy certain registration advantages. Most important, each team will know conclusively upon registering whether it has been accepted into the Adult Softball Program and which night it will play. Team Classification and League Formation Services MLS has developed a mathematical means for maximizing competition: the MLS Team Classification System (TCS). MLS shall utilize the TCS to determine team classification and league formations after the initial season of the contract. Upon the conclusion of the team registration process, MLS will form leagues based on the caliber of the teams entered. The TCS, a trade secret and the sole property of Major League Softball, Inc, uses offensive, defensive and pitching data compiled from softball programs throughout Southern California to form leagues consisting of teams with comparable ability. As is the case with all its current programs, MLS ensures that the level of competition will improve markedly after the computerized scoring system has been used for one (1) season and the quantity of statistical information grows. MAJOR LEAGUE SOFTBALL.,, It must be understood that MLS would not be able to utilize the TCS to establish leagues in the first season of the contract because of the lack of detailed performance statistics. However, to improve first season classifications, MLS will use, if available, league standings, game scores and score sheets from previous seasons. This information would be used in conjunction with registering teams' self-ratings to structure league formations for the initial season of the contract. Game Scheduling Services After league formation is complete, MLS shall produce all Adult Softball Program game schedules within the parameters of the softball facility schedule. MLS's proprietary scheduling software generates game schedules with equal amounts of early, middle, and late games, as well as an equal number of home/visitor designations for each team. Each team will receive twelve (12) copies of its schedule in their "manager's packet," which will be distributed at the preseason managers' meeting. -- 111111IFirma Preseason Managers' Meeting Within five days of the opening day of each season, MLS shall conduct a Managers' Meeting during which team representatives will receive a packet which includes game schedules, SCMAF rule books, roster addition forms, and league rules. Mandatory attendance will be stressed as proper procedure and interaction with MLS scorers will be explained and possible rule changes and updating of Agency policy will be discussed. All questions or problems related to scheduling or rules will be answered or otherwise resolved at the Managers' Meeting. MLS shall provide no fewer than two representatives at each preseason Managers' Meeting to distribute all necessary materials and answer questions. III DESCRIPTION OF IN -SEASON SERVICES During the course of each softball season MLS will provide the following services to ensure that Adult Softball Program participants receive a level of service quality that is unsurpassed: League Coordination and Support Services MLS will provide an on-site program manager known as the League Director (LD). The LD will be responsible for managing MLS's day to day operation of the Adult Softball Program. Prior to becoming a candidate for a League Director position, prospective League Directors must have two or more years experience as a scorekeeping and/or umpiring contractor providing services to MLS. Because MLS's selection process is based solely on merit and reliability, MLS can ensure that each League Director is an accomplished professional who is extremely familiar with every facet of the MLS system of softball program administration. MLS offers the Agency the option of being involved in the LD selection process in the event that a transition occurs during the contract term. The LDwilI be on-site each day/evening, readily accessible to Adult Softball Program participants and/or MLS staff Program participants may also contact the LD via a dedicated telephone line known as the "MLS Hotline." THE MAJOR LEA AGUE ALTERNATIVE In his capacity, the League Director will perform a number of essential support functions. Specifically, the League Director's responsibilities will include: storekeeping contractor assignments and evaluations, pickup and delivery of computerized scoring equipment, team roster maintenance, and statistical corrections. In addition, the LD shall record field condition announcements and game score information onto the dedicated MLS Hotline each evening, and will notify all game officials of game cancellations, scheduling changes, or rile updates. The LD will coordinate with the City's liaison staff prior to and during the team registration process and will attend each preseason managers' meeting. The LD will record and track all game cancellation information during the course of the season. As each season progresses, the LD will coordinate all play-off and makeup game requests with the appropriate Recreation Division staff member, and approximately two weeks prior to the scheduled end of each season, he will personally distribute makeup game notices to all affected teams. The LD will then coordinate the scheduling of umpiring and scorekeeping contractors to ensure that all play-off and/or makeup games take place at their scheduled time(s) without difficulties. The LD will also be readily accessible to scorekeeping and umpiring contractors via a telecommunications paging/cellular system. A certified scorekeeping contractor and SCMAF certified umpire, the LD is capable of substituting in the event of an emergency. The League Director's chief responsibility is the daily quality control of the services rendered to Adult Softball League participants. Because the LD's will participate in the scheduling and disciplining of all scorekeeping and umpiring subcontractors, and they have the authority to charge contractors that violate MLS policy by appearing tardy for a shift or being out of uniform, the LD has the tools necessary to maintain the highest standards of quality. Certified Scorers and the MLS Computerized Scoring System MLS will dedicate a crew of certified scorekeeping contractors to service the Adult Softball Program. One of these storekeeping contractors will be assigned to every game on the Adult Softball Program Schedule. Every scorer supplied by MLS shall be proficient with the scorekeeping riles and procedures as defined by Appendix D of the SCMAF Rule Book. Each scorekeeper must pass a written examination as well as a proficiency test on the MLS computerized scoring system before achieving certified contractor status. MLS will supply Agency staff with copies of individual test results upon request. MLS shall notify each scorekeeping contractor of any special Agency "league" rules that have been adopted by the Adult Softball Program. MLS will review proper procedures for filling out Injury Report forms, Player Ejection forms and Game Protest forms with each scorer. Each scorekeeping contractor wi Il be evaluated no fewer than twice per month by the LD, and each scorekeeping contractor shall receive unannounced visits from a League Director no less than once per evening. Uniformity of dress and professional conduct shall be required of the scorekeepers at all times. The MLS Scoring system consists of a portable computer system, a portable public address system, printer, table, extension cord, continuous foinr paper and two-part NCR lineup cards—all of which will be in place at every softball field each night of scheduled Adult Softball Program play. MLS scorers will input the results of each play into the system and will provide the following reports and publications at each game: MAJOR Lr AGUF 1. Play-by-play Narrative Upon the conclusion of each game a detailed account (one copy per team) of how the game was scored will be available from the official scorer. (Sample "Narratives" are available upon request). In the event a participant disagrees with any of the data on the statistical summaries, he or she can check the play-by-play detail to resolve any disagreements. 2. Team Summaries At the conclusion of each game three (3) copies of the single game Team Summary Report and three (3) copies of the cumulative Team Summary Report shall be printed and delivered to each team by the scorekeeper. Among other statistics, these Reports list each player's at -bats; runs; hits; doubles; triples; home runs; and batting, slugging, and fielding percentages. (Sample Team Summary Reports" are available upon request.) 3. Dugout Din Newsletter Team managers shall receive a copy of the latest issue of the "Dugout Dirt" publication each week from the scorekeeper. The front page contains current league standings and the Top 10 players in five different statistical categories (Top Batters, RBI, Sluggers, Fielders and E.R.A.). The back page contains a cumulative Team Summary Report for every team in the league, so every manager will have season -to -date information for his own team as well as for every player his team will face. MLS will supply a proprietary software • � package titled "Hitcch BaseballlSoftball" to yr each computer system. Said software package is a trade secret of Hitech Sports, and may not be copied or reproduced by any person, firm or corporation in whole or in any part without the express written consent of MLS. It is understood that NILS shall reserve all rights to the statistical information captured using said software package. 0 FT B AL14 MLS Umpiring Services The following set of umpiring -related services will be provided to the Adult Softball Program: Director of Umpiring Operations MLS umpiring operations are managed on a day to day basis by a full time Director of Umpiring Operations (DUO) in each geographic area. (See MLS Organizational Chart.) The DUO is responsible for the recruitment, training, S.C.M.A.F. certification, and on-going evaluation of all umpiring officials. The Director maintains a file containing each umpiring official's pertinent information in the event that there is a question or concern related to an umpire's certification and training background, test scores, and evaluation History. The Director of Umpiring Operations presides over a monthly umpire scheduling meeting. The DUO works in conjunction with each League Director to assign MLS umpiring contractors to specific dates and leagues. Moreover, the Director will be directly accessible to the Agencys liaison staff members and will provide research, documentation and assistance pertaining to ejections, protests, or requests by either Recreation Division Staff or Adult Softball Program participants. As previously stated, the DUO shall attend preseason Managers' meetings and will be available to attend any or all program organization meetings. MLS Umpire Training and Certification Program MLS has been authorized by SCMAF to conduct its own training and certification classes. In fact, umpires from all over Southern California are referred to MLS for certification because of its comprehensive classroom and on -field training program. Though MLS does certify each of its officials with SCMAF, in order to receive game assignments from MLS, each official must successfully complete a comprehensive three-part training process with accompanying THE MAJOR LEAGUE 6 Aft examinations administered by the Director of Umpiring Operations and his staff of Senior Umpiring Instructors. The Director personally conducts each classroom training session and on -field clinic for umpires of all skill and experience levels. In addition to the SCMAF Rule Book and Umpires' Mechanics Guide, The Major League Softball Umpire Training Course is now a published textbook used for beginning, intermediate and advanced umpire instruction. (A copy of the MLS Umpire Training Course can be obtained from MLS by request only. We feel the information contained in the publication is somewhat proprietary and therefore it is not made available to the general public.) Each beginning umpiring student is placed in simulated game situations prior to umpiring in an actual league game. This way, no umpiring official is allowed to work "for real" until they are truly ready to perforin at a high level of competence. MLS is extremely proud of its intermediate and advanced umpire development programs. MLS strongly believes that it is simply not enough for umpiring contractors to recertify on a yearly basis. The A M__-,1.____.-___1 AL's. ERNA'fIN E A" - Director of Umpire Operations dedicates his week night work schedule to the ongoing evaluation and follow up training of already certified umpiring contractors. It is this feature of the MLS Umpiring Service that sets Major League Softball, Inc., apart from every other umpiring organization in Southern California. Though the recruitment and training of new umpires is an important function, it is our opinion that the constant improvement and education of our existing crew members is of paramount importance, therefore, substantial corporate resources are dedicated to this function. "Local Crew" of MLS/SCMAF Certified Officials MLS will accept all umpiring assignments for league games in accordance with Adult Softball Program game schedules. Every umpiring official supplied by MLS shall be MLSISCMAF certified and shall display proof of said certification on his or her uniform. Umpires are scheduled such that they are rotated no less than every two weeks. MLS has found that this method eliminates problems related to familiarity and contempt between teams and umpires, MLS will dedicate a crew of MLSISCMAF certified umpires to the League Director. The LD's will communicate with their crew members on a daily basis to ensure that each umpiring official is abreast of all special "Local" Adult Softball Program rules. All new crew members will be given a special examination that tests their knowledge of the Agency's special rule set and upon administering the Exam the respective DUO will review each rule. (Copies of "Local Exams" are available upon request.) Though LD's monitor umpiring performances on a daily basis, each umpiring official will be evaluated in writing on one (1) or more occasions per each ten -week season by the Director of Umpiring Operations. MLS Scheduling and Emergency Backup Support System MLS's umpire scheduling system provides a multi -tiered emergency backup support system for MAJOR LEAGUE: SOFTBALL cases where an umpiring official is not present ten (10) minutes prior to game time. The MLS Emergency Backup Support System functions as follows: 1) Each umpiring official is required to sign a contract each month which defines his/her umpiring obligations for the month. (Samples of individual umpiring contracts are available upon request.) 2) Each program has a dedicated "On Call" official scheduled on every night of league play. Officials accepting "On Call" shifts are required to stay in contact with the DUO throughout the day and evening of the shift. 3) In the event that an umpiring contractor is not present ten (10) minutes prior to the scheduled game time, the assigned scorekeeper will contact MLS's dedicated "Quarterback" who mans a specific "Quarterback Hotline" beginning one hour prior to the first scheduled game time. (Scorekeepers are required to arrive no fewer than 30 minutes prior to the first scheduled game time. LD's check their first field approximately 30 minutes before game time and have made a complete sweep of their fields by the first scheduled game time.) 4) Upon receiving the scorekeeper's call, the Quarterback will immediately contact the appropriate LD (via cellular telephone/pager) and direct the LD to the field where the assigned umpire is not present. The LD, a certified umpire, will then conduct the pregame meeting with the team managers and start the first game such that the teams are not inconvenienced in any way. 5) Meanwhile, the Quarterback dispatches the assigned "On Call" official to the field where the LD has started the first game. 6) Upon the arrival of the "On Call" official, the LD will then return to his/her League Directing duties. The LD will continue to officiate the game until the "On Call" official arrives. In the unlikely event that more thanone (1) "On Call" official is needed, the "Quarterback" will contact the Director of Umpiring Operations and the D.U.O. will dispatch another local official or will personally relieve the LD himself. This system provides no fewer than three (3) layers of backup support beyond the originally scheduled official. This plan ensures that every scheduled softball game is played with more than 95 percent of them started "on time". Game Materials MLS will provide one (1) new game ball and one (1) good used ball for each game. The Agency and MLS shall mutually agree upon acceptable manufacturer(s) and model(s) of game balls to be used in the Adult Softball Program. MLS will supply a set of bases and a SCMAF-approved home plate extension for each field. MLS staff will be responsible for the installation and removal of the bases and home plate extensions each night as well as any manual operation of lighting systems. Awards Design, Procurement & Distribution No later than the fifth week of each season, MLS will submit art work to be approved by the appropriate Agency staff member(s). Upon approval, MLS will order a sponsor/team award for both the first and second place teams, and 15 individual awards for the members of each first place team. MLS will provide various awards options during each Managers' Meeting and allow team representatives to vote for their preferences. (MLS will provide samples of actual awards designed, manufactured and distributed to teams in similar adult softball programs; popular choices are "mock" turtleneck sweaters, "crew neck" sweatshirts, embroidered hats and bat bags that read "City Champions".) MLS will distribute awards on the fields on the final night of each league's season. MLS has found that softball teams are extremely appreciative of this service because of the convenience and the added enjoyment received from celebrating their success with awards in hand. `I HE MAJOR LEAGUE AE's ERNATIVE In addition to league championship awards, the league set of conditions that requires special attention. leaders in three selected categories will receive a Therefore, the Major League Softball SBDMS special MLS "League Leader Award." Such awards consists of two distinct elements: Periodic Repair will vary from season to season and will be available Services and the Daily Maintenance Program, within one week of the final game of each season. IV BALL FIELD MAINTENANCE SERVICES Before, during and after each softball season MLS will provide the following services: The MLS Standard Ball Diamond Maintenance System (SBDMS) The MLS Field Maintenance Division is managed by MLS's Director of Maintenance Operations, Patrick May (hereafter "DFM") and his staff. The DFM has integrated his own innovative techniques along with proven maintenance procedures to create a comprehensive maintenance system that renders ball field conditions that have proven both safe and enjoyable for program participants. The most remarkable benefit of the MLS Standard Ball Diamond Maintenance System (SBDMS) is that it affords program administrators the opportunity to resume league play immediately after inclement weather. The SBDMS eliminates the need to wait multiple days for ball fields to dry after a heavy rain; this feature has significantly reduced the number of rained -out games and the resulting rescheduling burden. MLS warrants that the SBDMS will enable it to schedule - and complete four (4) �"-- softball seasons per year, regardless of the amount of rainfall. By their very nature, every softball field has a unique Periodic Field Repair Services To the extent that adult softball play impacts the fields allocated for league use, the following repair services will be performed on each field programmed for adult softball: 1) Survey the traction (infield) area each season to evaluate the existing grade and decide which equipment and grading method should be employed to bring the infield(s) to the proper grade. See Paragraph #3 below for specific details regarding grading equipment and methods. 2) After surveying the traction area of each infield, obtain and provide whatever amount of traction material ("Angel Mix", decomposed granite, etc.) is necessary to build up the infield(s) that have suffered significant material displacement —if additional traction material is needed to create a level grade. It must be clearly understood that the SBDMS traction material replacement feature is limited to replacing only those quantities of material that have been lost or displaced due to adult softball use. The SBDMS will not include replacement of traction material when such material loss or MAJOR LEAGUE SOFTBALL displacement is caused by weather and/or athletic uses such as baseball, youth softball, soccer, school programming or any field uses other than adult softball. 3) On three (3) occasions per year, grade the traction area of each infield using a skip loader and Gannon" grading box. Traction material will be added where necessary during the grading process. Traction material purchases will be prorated such that MLS will pay for traction material only to the the extent of the SBDMS material replacement feature defined in Paragraph 2 above and the City will pay for the portion of each traction material purchase that is needed due to non -adult softball uses and/or weather. To ensure optimal drainage, safety and playability on each infield allocated for adult softball league play, MLS strongly recommends that each infield is laser leveled on one (1) occasion peryear. MLS will invoice the City the sum of 5500.00 per infield after rendering laser lcveling services. 4) On a seasonal basis, survey the outfield (sodded) area to determine which areas are worn or damaged due to adult softball use. It must be clearly understood that this SBDMS sod replacement feature is limited to damage or wear that is specifically caused by adult softball use only. Worn or damaged areas of a softball outfield that have been caused by other activities or athletic uses such as soccer, rugby or football will not be considered part of the outfield area that will be repaired by the SBDMS. 5) When necessary, obtain and provide whatever type of sod that is currently used as outfield turf (i.e. bermuda, perennial rye, etc.) MLS will supply enough sod to completely fill those areas which are heavily impacted by softball league play. MLS will use proper sod cutting equipment to remove damaged, worn or diseased sod and replace it with healthy 3' by 1' lengths. During the planting process, MLS will add all necessary amendments (recipe to be mutually agreed upon between the appropriate City staff member(s) and the DFM) to ensure proper mending and growth. b) Measure the distances from home plate, between base anchors, and to the pitcher's plate (rubber) to ensure that they fall within the specifications set forth in the SCMAF rule book. At this time, all base anchors, home plates and pitchers' plates will be thoroughly checked for excessive wear or defects; and a written status report maybe submitted to the appropriate city staff member(s). 7) Using a light meter, MLS will test the candle foot power (lux) for each infield and outfield. In the event that an existing candle foot reading does not comply with the State of California's minimum standard for ball field use, a written diagram illustrating the location and quantity of each reading will be provided to the appropriate city staff member(s). 8) When necessary, the perimeter border edge (the line where infield traction material meets outfield turf) will receive special attention to eliminate any berm or ridge that develops from frequent use. MLS will de -thatch, scalp and water blast the perimeter edge such that it will remain free of infield mix buildup. It must be clearly understood that this infield perimeter border edge repair feature is limited to repair of T -1113E MAJOR LEAGUE ALTERNATIVE damage caused by adult softball use only. The SBDMS will not provide repair of perimeter border edges when such repairs are caused by weather and/or athletic uses such as baseball, youth softball, soccer, school programming or any field uses other than adult softball. MLS will evaluate the existing conditions on each softball field allocated for adult softball program use prior to commencement of a contract. If the existing conditions on each softball field do not meet industry standards then MLS will prepare a written estimate of proposed renovation services with MLS's customary charges for such services. In such situations, the City agrees to either accept MLS's proposal and pay MLS to renovate said softball fields or the City will bear the responsibility for bringing said fields up to industry standards for safety and playability. Periodic Repair Services are provided to ensure that all playing surfaces are kept available for use. It is mutually understood that the City has its own, separate parks maintenance staff and/or parks maintenance program. The SBDMS is not a parks maintenance program and is not designed to alleviate the City's park maintenance responsibilities. Infield Treatment Program After necessary Periodic Repair Services have been completed, each softball field will be ready for the opening day of the season. Beginning on opening day, MLS's Field Maintenance staff.will perform an Infield Treatment on each field scheduled for league play. The Infield Treatment Program takes into account that specific locations (referred to as "high -impact areas") on each softball diamond endure heavy use and thus require special attention. High -impact areas such as batter's boxes, catcher's and umpire's places behind home plate, the pitcher's mound, the base paths, and the sliding areas around the base anchors will receive additional watering and scarifying on a daily basis; and traction material will be added when needed. A Daily Infield Treatment consists of the following steps that are performed on each day a field is scheduled for league play: 1) Large quantities of displaced material from high -impact areas will be back-filled using the front scoop of a John Deere 1200 ball field conditioner. 2) The entire traction area will be watered, with additional quantities applied to high -impact areas. 3) As needed, the entire traction area will be scarified using a variety of depth settings, depending on the existing condition of the field. MLS staff uses scarifiers that conic as standard attachments on John Deere 1200 ball field conditioners. The JD 1200 scarifier is 54 inches wide and can be set to depths ranging from one to six inches. Extra care will be exercised when scarifying next to perimeter edges, base anchors, home plates, pitcher's plates, backstops and chain link fencing: (Experience has shown that this process renders a consistent infield texture that significantly reduces the number of injuries related to bad bounces and sliding on hard or unlevel surfaces.) MAJOR LEAGUE SOF_.' ALL 4) The JD 1200 grading/leveling attachment and a "screen" drag will then be employed to evenly distribute traction material over the entire traction area surface of the infield leaving a smooth surface. 5) Finally, the field shall be lined as prescribed by the SCMAF rule book. Using a batter's box template and string, MLS staff will set down the batter's boxes, foul lines, coaches' boxes, first base running line, and on -deck circles. Appropriate city staff member(s) will be consulted, so that MLS will use only field marking materials that have been approved by the City's Parks Maintenance Division. While the SBDMS is quite comprehensive, it does not include the following landscape and parks maintenance tasks: seeding, aeration, fertilization, mowing, watering of outfield areas, irrigation system repair, or infield mix replacement that hecomes necessary due to weather or uses other than adult softball. However, the MLS Field Maintenance Division is capable of providing maintenance services well beyond the scope of the Standard Ball Diamond Maintenance System. If such maintenance services are desired, a separate contract concerning these maintenance services may be negotiated. City Responsibilities The City agrees to maintain in safe condition all park fixtures such as: poles, light fixtures, light bulbs, bleachers/seating apparatus, playground equipment, chainlink fencing (including but not limited to "dugout", "backstop", "out of play' and "outfield/home run" fences), base anchors, home plates and pitcher's rubbers. MLS will not be held responsible to defend or indemnify the City against any claims for personal injury, death or property damage that in any way arise from or relate to (i) the condition of said park fixtures, or (ii) the design and/or construction of park facilities allocated by the City for adult softball play, regardless of whether such claims involve program participants, program spectators or members of the general public. The City agrees to defend and indemnify MLS against all claims and liabilities arising out of or in any way relating to (i) the condition of the aforesaid park fixtures or, (ii) the design and/or construction of park facilities allocated by the City for adult softball play, regardless of whether such claims involve program participants, program spectators or members of the general public. V STANDARD FINANCIAL STRUCTURES & TERMS Major League Softball, -Inc., will provide any or all of the services described herein on a modular, "the client chooses" basis. Naturally, the scope of services selected will directly affect the fees charged and the manner in which MIS will collect or invoice its fees. Though NMS will negotiate an "Agreement" that meets the needs of the individual client, MLS's contractual arrangements typically fall into one (1) of three (3) categories: 1) Operating Service Agreements In this type of arrangement, MLS will collect and deposit all adult softball program league fees into a dedicated checking account. MLS will retain a fixed amount of revenue per team as its "Retained Fees" for services. The number of dollars that MLS retains from each team registration is dependent upon the specific set of services selected by the Agency. "Operating Services Agreements" specify that the Agency must provide written approval for decisions relating to League Fees, ball field allocations and the number of seasons programmed for adult softball league play. Due to the substantial investment required, most Operating Services Agreements are negotiated for terms of two (2) years or more. 2) Specific Program Service Agreements Agencies that wish to utilize a more narrow scope of service may negotiate a contract whereby MLS will invoice on a per game basis for specific selected services. The fee charged per game will vary depending upon the scope of service rendered. MLS will look to invoice for such services on a semi-monthly basis. MLS offers its program services on a modular basis such that an Agency may select one (1) service or 7 THE MAJOR x,EAGUE ALTERNATIVE groups of services which are packaged. Specific MLS is willing to increase the limit of the policy if the Program Services Agreements range from one (1) to sums of money handled warrant such an increase. three (3) years in duration. 3) Ball Field Maintenance Service Agreements Similar to the previously described arrangements, MLS will provide specific ball field maintenance services as selected by the Agency. Routine infield treatment programs are invoiced on a per treatment basis and periodic renovation work is negotiated on a time and materials basis and/or by project. Ongoing maintenance services will be invoiced semi-monthly and the per treatment price will be dependent upon the specific scope of services selected. Specific Ball Field Maintenance Service Agreements range from one (1) to three (3) years in duration. VI INSURANCE COVERAGES, INDEMNITY, AND AGENCY RESPONSIBILITIES Prior to commencement of services, MLS shall provide proof of a comprehensive liability insurance policy with a policy limit of $ 1,000,000 naming the Agency, its officials, employees, representatives, and volunteers as additionally insured parties. MLS' current liability insurance policy is renewed in December of each year and has a one (1) year term. MLS will supply to the persons and/or departments of the Agency's choice, appropriate documentation evidencing this insurance coverage. MLS's coverage extends to program participants as well as spectators and members of the general public. In addition to its comprehensive liability insurance policy, MLS is backed by a Commerial Crime and Employee Dishonesty policy in the amount of $25,000. In programs where MLS collects and handles Adult Softball Program monies, the policy will protect the Agency from a loss up to $25,000.00. The Agency will be named on the policy as the "loss payee" and the Agency will have the sole right to file a claim. MLS utilizes the services of Independent Contractors for umpiring and storekeeping functions. (Copies of the Service Agreements entered into by MLS and its Storekeeping and Umpiring Contractors are available upon request.) Independent Contractors are responsible for the reporting and payment of payroll taxes as well as providing their own Workers' Compensation Insurance. Currently, in each of its programs MLS requires each player to sign a "Release, Hold Harmless and Indemnity Agreement." MLS warrants that such a requirement will be enforced in the Adult Softball Program with a similar legal document that is approved by the Agency's Risk Management Department. Questions regarding MIS' insurance or bonding should be directed to David R. Johnson at the address and/or telephone numbers printed above. Lifnited Scope Of'Indemnity Due to insurance considerations, as well as equitable business principles, it is MLS's policy to indemnify the Agency against, but only against, all claims and liabilities arising from the negligence or intentional misconduct of Major League Softball, Inc., its employees and/or agents. MIS is not in a position to indemnify the Agency against negligence or intentional misconduct of the Agency or its employees or agents, or any other third parties. Accordingly, any definitive contract for services must include the concept of "comparative negligence" (i.e., MLS will indemnify the Agency only "TO THE EXTENT OF" MLS's negligence or misconduct.) It may be legally permissible for MLS to undertake a broader scope of indemnity. However, inasmuch as this will affect the insurance premiums paid by MLS, the fees payable to MLS will have to be adjusted accordingly. Any such assumption of additional indemnity must be specified and agreed to in writing and signed by a Corporate Officer of Major League Softball, Inc. Agency Responsibilities The Agency agrees to maintain in safe condition all park fixtures such as: poles, light fixtures, light bulbs, bleachers/seating apparatus, playground equipment, chainlink fencing (including but not limited to "dugout", "backstop", "out of play" and "outfield/home run" fences), base anchors, home plates and pitcher's rubbers. MLS will not be held responsible to defend or indemnify the Agency against any claims for personal injury, death or property damage that in any way arise from or relate to (i) the condition of said park fixtures, or (ii) the design and/or construction of park facilities allocated by the Agency for adult softball play, regardless of whether such claims involve program participants, program spectators or members of the general public, The Agency agrees to defend and indemnify MLS against all claims and liabilities arising out of or in any way relating to (i) the condition of the aforesaid park fixtures or , or (ii) the design and/or construction of park facilities allocated by the Agency for adult softball play, regardless of whether such claims involve program participants, program spectators or members of the general public. THE MAJOR LEAGUE ALTERNATIVE VII PROFESSIONAL REFERENCES The following is an alphabetized list of references: Mitch Assuma, Senior Recreation Supervisor City of San Bernardino 547 North Sierra Way San Bernardino, CA 92410 (909) 384-5132 John Banks, Recreation Supervisor City of Laguna Niguel 29751 Crown Valley Parkway Laguna Niguel, California 92677 (949) 362-4350 Marc Gutfeld, Adult Sports Supervisor City of Long Beach 4700 Deukmejian Drive Long Beach, California 90804 (562) 570-1731 Amy Hall -Mc Grade, Parks and Recreation Director City of Covina 1250 N. Hollenbeck Covina, California 91722 (626) 858-7269 Bonnie Hagan, Leisure Services Superintendent City of Orange 326 East Almond Avenue Orange, California 92666 (714) 744-7287 Kevin Ellis, Recreation Supervisor City of Downey 11111 Brookshire Avenue Downey, California 90241-7016 (562) 904-7242 Felipe Zambrano, Recreation Services Manager City of Placentia 401 E. Chapman Avenue Placentia, California 92870 (714) 993-8227 Dianna Kuka, Recreation Supervisor City of Westminster 8200 Westminster Boulevard Westminster, California 92683 (714) 895-5860, Extension 8561 Michael Brandt, Recreation Specialist -Adult Sports City of Anaheim 200 South Anaheim Boulevard Anaheim, California 92805 (714) 765-5265 Dennis Chiotti, Public Works Supervisor City of Irvine P.O. Box 19575 Irvine, California 92623-9575 (949) 724-7619 Pat Me Ardle, Manager, Recreation Services City of Chino 13220 Central Avenue Chino, California 91710 (909) 591-9834 Carlos Espinosa, Recreation Supervisor City of Cerritos 18025 Bloomfield Cerritos, California 90703 (562) 916-1262 Robin Metz, Recreation Superintendent City of Riverside 3936 Chestnut St. Riverside, California 91770 (951) 826-2050 Cesar Monsalve, Recreation Supervisor City of Duarte 1600 East Huntington Drive Duarte, California 91010 (626) 357-7931 Judy Peterson, Community Services Manager City of Fullerton 801 West Valencia Avenue Fullerton, California 92632 (714) 738-6390 MAJOR LEAD LSE Jose Rico, Sports Coordinator City of Pico Rivera 6767 Passons Boulevard. Pico Rivera, California 90660 (562) 801-4439 Reno Bellamy, Recreation Supervisor City of Corona 815 W. 6th Street Corona, California 92882 (951) 279-3781 Darrell Walker, Recreation Supervisor City of Pasadena 2575 Paloma Street Pasadena, California 91107 (626) 794-4656 SOFTBALL