HomeMy WebLinkAbout34 - OB-1 - Attachment 4 - 1/7/2014ATTACHMENT 4
Recap of Meeting with Lodging Establishment Owners/Managers
When: Wednesday, December 18, 2013
Where: City of Costa Mesa, Emergency Operations Center
What: This meeting was hosted by Mayor James M. Righeimer and City staff in order to answer any
questions lodging establishment owners or managers may have about any of the City's recent business
items, and for various lodging establishments to share different management practices to help each
other better manage their properties.
Agenda:
1. Introduction — Mayor James M. Righeimer
2. Sharing Ideas and Best Practices
3. Q&A Session
Summary of Meeting:
Mayor James M. Righeimer's comments:
o The Mayor does not want the citizens to have to continue to subsidize for the extraordinary amounts of
public safety costs incurred by various lodging establishments in the City.
o The Mayor believes lodging establishment owners and managers must take ownership of their property.
However, the Mayor cannot tell the owners and managers what to do and how to do it.
o There are lodging establishments within the City that serve all different types of demographics that are
able to keep nuisance calls for service at a minimum, so it is possible.
Concerns and problems lodging establishment owners and managers face:
o Some motel owners/managers believe the City is misinterpreting the motel business. Motels do not want
problem guests.
o Some motel owners/managers do not think they should be held to the same standards as hotels because
their demographics and cliental are sometimes completely different. The screening process and tenant
privacy policies are some of the areas where motels differ from other types of lodging establishments.
Best practices and suggestions:
o In order to better screen patrons, a credit card should be requested or a cash deposit.
o Policies should be put in place where guests are notified that motel staff would be able to check/enter the
room every other day. This both enhances the safety for guests and allows lodging establishments to
protect its assets.
o Adding security cameras or private security.
o Posting a sign that says the lodging establishment works closely with the Costa Mesa Police
Department.
o Keeping a "don't rent" list.
o Improve management by having an increased presence/walking around the property more often.
o Better refine the lodging establishment's eviction guidelines and process.